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Martin Stabrey

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Sep 27, 2004, 1:26:25 PM9/27/04
to corel.graphic_apps.ventura8

This thread was started elsewhere (intermittent hanging when accesssing any
folders dialog box) but is not resolved yet...

Is it possible that Ventura 8 is incompatible with a CPU (P4 2.8 with HT)?
We have tried everything to stop Ventura hanging intermittently (reinstalled
WinXP, changed motherboard, changed RAM, installed VP into diffrent areas,
even different hard drive, etc etc.) - the only thing that has remained
constant on this machine is the CPU.

Jim Hart

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Sep 27, 2004, 2:55:48 PM9/27/04
to corel.graphic_apps.ventura8

I really doubt it is the CPU. The problem as described is consistent
with slow response from a network drive or CDROM. I have the same
problems here from time to time when my wireless card loses the network
connection.

--

Jim Hart
www.microtecniqs.com

Ventura FAQ available at:
http://www.draw.nu/venturafaq/

Martin Stabrey

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Sep 28, 2004, 2:31:07 AM9/28/04
to corel.graphic_apps.ventura8

Thanks Jim

This is not a delay - Ventura actually ceases to function.
There are 4 other machines here all running V8 and all on the same network -
only difference is that these machines all have Celerons. I know it seems
crazy, but its really the only difference I can think of.
Getting back to your network/CDROM solution - what would we do to take these
out of the loop. Is it simply a case of disconnecting the IDE cable and
pulling out the network cable into the back of the offending machine?

Thanks again.

Mart


"Jim Hart" <ct...@microtecniqs.com> wrote in message
news:MPG.1bc21e2e6...@cnews.corel.com...

Jim Hart

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Sep 28, 2004, 5:13:26 AM9/28/04
to corel.graphic_apps.ventura8

In article <4158ff38_1@cnews>, mar...@pretext.co.za says...

> This is not a delay - Ventura actually ceases to function.
>
Same here, but eventually it wakes up again. I've seen it frozen for up
to 2 minutes when trying to open the folders dialog. Even longer if
external files were open across the network. My first suspect would be
the network card. You didn't mention changing that unless it is on the
motherboaard.

> Is it simply a case of disconnecting the IDE cable and
> pulling out the network cable into the back of the offending machine?

Pulling the cable would be the easiest way of isolating the system from
the network. Or pull the network card. For the CDROM, just make sure
there is no CD in the drive.

Gabor Deak Jahn

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Sep 28, 2004, 8:30:57 AM9/28/04
to corel.graphic_apps.ventura8

On Tue, 28 Sep 2004 04:13:26 -0500, Jim Hart <ct...@microtecniqs.com>
wrote:

Jim,

> the network. Or pull the network card. For the CDROM, just make sure
> there is no CD in the drive.

Or, aternatively, make sure there is one and check whether it can be
accessed from any file manager or Explorer while Ventura seems to be
locked up.

Bye,
Gabor

Gabor DEAK JAHN
Hungarian CVP Forum
www.tramontana.co.hu/ventura
(English entries at the bottom of the side menu)

* Act against TCPA before it's too late!
* http://www.againsttcpa.com/

Martin Stabrey

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Sep 28, 2004, 10:08:18 AM9/28/04
to corel.graphic_apps.ventura8

Thanks for the input everyone.

Tried these things but still have the problem. I am able to replicate the
locking up at will by simply, for example, trying to import text. When I
choose either "list" or "Details" as the view, when I scroll (either by
using the scroll bar or by clicking inside the scroll bar and just holding
the mouse button down) at some point during the scroll through the list of
files, Ventura will hang.

So the question is: is this a Ventura issue or Windows issue?

Mart


"Gabor Deak Jahn" <d...@tramontana.co.hu> wrote in message
news:41595933...@cnews.corel.ca...

Bob Weaver

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Sep 28, 2004, 10:15:24 AM9/28/04
to corel.graphic_apps.ventura8

I got in here late, but I presume you're running Ventura on the
workstation and the files are on another machine? I've had similar
problems with a P4 3.0HT and found that they go away when the data is on
the same machine as the application. My two machines in my home office
are connected by a 1GB ethernet. Occasionally I'll get a 30-60 second
delay after clicking on a file to open before Ventura finally opens it.

Network traffic is not an issue with my setup, 'cause it's just me.

BW

"Martin Stabrey" <mar...@pretext.co.za> wrote in message
news:4158ff38_1@cnews...

Martin Stabrey

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Sep 29, 2004, 10:15:40 AM9/29/04
to corel.graphic_apps.ventura8

Thanks Bob.

FWIW, the people at Microsoft (who I've been dealing with about the issue)
got hold of Corel and one of the engineers told the lady at Microsoft that
V8 will not run smoothly (prone to unexpected freezes etc.) on an XP system
with a very up-to-date bios/motherboard/CPU, as it wasn't designed for this.
They suggested getting V10
How true this is, I don't know! Sales pitch?

Thanks
Mart


"Bob Weaver" <bwe...@NoSpamfea.net> wrote in message
news:41596c09_3@cnews...

Daniel Lauber

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Sep 29, 2004, 11:15:47 AM9/29/04
to corel.graphic_apps.ventura8

Can tell you that with an up-to-date mainboard, bios, and CPU, Ventura
10 runs smoothly in Windows XP with or without Service Pack 2. Since
we've gotten Ventura 10, we haven't used Ventura 8 once even though its
still on our computers. Ventura 10 is simply a joy to use, although I
realize there are people who have a different opinion (to which they
are certainly entitled -- this isn't a Presidential election where there
is no tolerance for differing opinions).

Bob Weaver

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Sep 29, 2004, 11:17:16 AM9/29/04
to corel.graphic_apps.ventura8

WOW!

Microsoft lady talks to Corel engineer! Just when I thought I had
everything figured out! :>)

In my own office I run both 8 and 10. I've got a lot of projects that
were in 8 that originally came from V5 and I'm converting them slowly to
V10. Ventura 8 has run with no unusual problems (note I didn't say
without problems).

I've personally found V10 to be much more stable, despite it's own
"personality issues," than V8. Plus, being able to re-link multiple
graphics images after some TWIT decided to rename a directory is much
easier in 10. [Grrrrrr]

BW

"Martin Stabrey" <mar...@pretext.co.za> wrote in message

news:415abda4_2@cnews...

Martin Stabrey

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Sep 30, 2004, 3:36:00 AM9/30/04
to corel.graphic_apps.ventura8

OK - seems that we have to move to V10. Now all we have to do is find it in
South Africa!

Thanks all.

Mart


"Bob Weaver" <bwe...@NoSpamfea.net> wrote in message

news:415acc06$1_1@cnews...

Donna Lupi

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Sep 30, 2004, 6:32:10 PM9/30/04
to corel.graphic_apps.ventura8

I wouldn't say that you *must* go out and buy V10 yet. There are still some
*bugs* that make it so V8 needs to stay on my system. The main one that
comes
to mind is the Spell Checker is totally broken, it adds skipped words to the
dictionary. Keep in mind you will experience some text reflow issues with
V10. Don't get me wrong, I love the speed and stability of V10, but there
are some things that V8 can do, that it can't. Table Tags, Save As V8,
direct to PDF features are very nice and save lots of time for me, but V8
will not be removed from my computer until a service pack is issued for V10.
At this stage in the game, I don't see that as very likely.

As to freezing up while accessing files across your network, I can only say
that my computer was crashing with V7 while I worked off the network drive
years ago. I finally gave up and put all my working files on my hard drive,
then copied them to the network drive at the end of each day. ISTR it being
a problem with Ventura constantly polling the network connection during a
session and when it encountered a blip in the cable connection (our server
cable ran outside then into the other side of our office building at the
time) it would crash, freeze, take years to print, etc. Our connection was
upgraded a couple of years ago, but I still hold onto the old habits of
working off the hard drive then backing up copies of my day's work on the
network drive.

--
Donna Lupi
EDO Professional Services
donna...@edocorp.com

Michael

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Oct 1, 2004, 10:10:38 AM10/1/04
to corel.graphic_apps.ventura8

Hi all

I have been having this freezing problem from the day I installed my VP 8 on
my new 2.8Ghz computer 3 months ago, driving me crazy, If I am correct, does
not XP use a different method of "storing (working with files)" than
previous versions?? (not too clued up on this). Could this not be the
problem because the freeze up always happens when accessing files??

Here is an error message that comes up on each and every crash I have...

Hanging application Ventura.exe, version 8.559.0.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

and

C:\DOCUME~1\Michael\LOCALS~1\Temp\WER90.tmp.dir00\ventura.exe.mdmp
C:\DOCUME~1\Michael\LOCALS~1\Temp\WER90.tmp.dir00\appcompat.txt

--
Kind regards
Michael Stretton

Tel: 041 585 1147
Fax: 041 585 8513
Cell: 082 72 62 417

"Donna Lupi" <donna...@edocorp.com> wrote in message
news:415c66c7$1_3@cnews...


---
Outgoing mail is Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.771 / Virus Database: 518 - Release Date: 28 09 2004

Abe Hendin

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Oct 2, 2004, 10:45:49 PM10/2/04
to corel.graphic_apps.ventura8

Michael wrote:
> I have been having this freezing problem from the day I installed my VP 8 on
> my new 2.8Ghz computer 3 months ago

When is it freezing on you, Michael? Please provide exact steps to
reproduce it. Eric has a standard boilerplate on reducing crashes in V8,
perhaps he'll chime in on this. I've been using V8 on XP uneventfully
for nearly 2 years now, so the issue isn't XP.

BTW, I always reset my temp variables to a nice short path,
c:\temp--this affects scripting in particular, don't know if it has any
effect on V8 operation. You can do it at System Properties, Advanced,
Environment Variables. Note that there are both User Variables and
System Variables. Both contain TEMP and TMP vars.

--
Abe Hendin
AtYourSpeed Consulting
http://yourspeed.com
Ventura scripts: http://yourspeed.com/vscripts.html
Ventura automation help: http://yourspeed.com/vscripthelp.html

Abe Hendin

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Oct 3, 2004, 11:31:24 AM10/3/04
to corel.graphic_apps.ventura8

Abe Hendin wrote:
> When is it freezing on you, Michael? Please provide exact steps

Unless you meant freezing on opening network files...

Michael & Elizabeth

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Oct 3, 2004, 4:26:17 PM10/3/04
to corel.graphic_apps.ventura8

"Abe Hendin" <ne...@yourremspeed.com> wrote in message
news:41601553_3@cnews...


|
| Abe Hendin wrote:
| > When is it freezing on you, Michael? Please provide exact steps
|
| Unless you meant freezing on opening network files...

Hello Abe

When I say freeze, I mean opening any file on my computer (local). That is
eithe opening a publication or importing text/graphic..
After starting Ventura, I go to open file (ether file/open, or the open
icon) and 7 out of 10 times it freezes, all my work is done local drive C:
(well 90%) When I do have success in opening files, and I open a file on a
network drive, it opens quickly...

Martin Stabrey

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Oct 4, 2004, 4:00:58 AM10/4/04
to corel.graphic_apps.ventura8

To reiterate - an engineer at Corel says that you use V8 with XP at your own
risk - V8 is NOT supported on XP, only V10. It may work without any problems
on some systems but (apparently) not on machines that are very new ie. very
recent BIOS's etc.
Here is a section from an email from a lady at Microsoft who was trying to
help me sort out the hanging:

"To resolve this, we finally narrowed the issue down to the application
Corel Ventura V8 causing the Operating System to hang. I took a chance and
phoned a Corel Ventura specialist in the UK, where he explained to me that
since Corel Ventura V8 was launched prior to Windows XP, it is not
compatible with Windows XP, hence you will need to upgrade your Corel
Ventura V8 to version 10. "

What more can I say :-)

Martin

"Michael & Elizabeth" <mli...@iafrica.com> wrote in message
news:41605940_2@cnews...

Donna Lupi

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Sep 30, 2004, 2:09:32 PM9/30/04
to corel.graphic_apps.ventura8
I wouldn't say that you *must* go out and buy V10 yet. There are still some
bugs that make it so V8 needs to stay on my system. The main one that comes

Eric Weber

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Oct 4, 2004, 12:33:17 PM10/4/04
to corel.graphic_apps.ventura8

In article <415f61e4$1_1@cnews>, Abe Hendin <ne...@yourremspeed.com>
says...

> Eric has a standard boilerplate on reducing crashes in V8,
> perhaps he'll chime in on this.

I've been lurking, but this doesn't seem like a standard situation. One
thing that *might* help is to set the application compatibility to
Win98 for the V8 executable. To do this, find the ventura.exe file for
V8, right click, choose Properties, and switch to the Compatibility
tab. There you can change the compatibility.


-- Eric
[C_TECH Volunteer]
http://www.fhcomm.com

Check out the Ventura FAQ at:
http://www.draw.nu/venturafaq/

or download a PDF copy at:
http://www.fhcomm.com/VenturaFAQ.pdf

Martin Stabrey

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Oct 5, 2004, 8:55:40 AM10/5/04
to corel.graphic_apps.ventura8

Hello Eric

Thanks. Tried this, but unchanged (in fact, caused some <very> strange
behaviour).

Mart


"Eric Weber (C_TECH)" <ct...@corel.com> wrote in message
news:MPG.1bcb293ab...@cnews.corel.com...

Eric Weber

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Oct 5, 2004, 10:29:06 AM10/5/04
to corel.graphic_apps.ventura8

In article <416293dc_1@cnews>, Martin Stabrey <mar...@pretext.co.za>
says...

> Thanks. Tried this, but unchanged (in fact, caused some <very> strange
> behaviour).

I thought I remembered that somewhere in this thread, but didn't see it
when I scanned back through...sorry I couldn't be of more help!

Abe Hendin

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Oct 5, 2004, 11:17:37 AM10/5/04
to corel.graphic_apps.ventura8

Martin Stabrey wrote:
> "<snip> phoned a Corel Ventura specialist in the UK, where he explained to me that
> since Corel Ventura V8 was launched prior to Windows XP, it is not
> compatible with Windows XP, hence you will need to upgrade your Corel
> Ventura V8 to version 10. "

The logic is flawed. The fact that V8 was released before XP came out
does NOT mean that it is not compatible, as many of us have proven
through daily use. Corel does need the revenue, and V10 can be more
stable than V8 on XP for some. Some things broken in V8 are fixed. But
V10 also has such flaws as make it more difficult to use than V8 under
certain circumstances--which is why I continue to use V8 for many
projects. If Corel were to show some real interest (publicly, in the
form of a commitment to issuing a service pack) in the product it would
help.

I recently (9/2) received a query from a fellow in the Corel Partner
program, which I joined as a developer some time ago, asking the following:

> What feature, services or benefits do you feel that the Technology
> Partner Program is lacking?
>
> In other words, how can we improve?

I replied with a reasoned and reasonable assessment of the viability of
pursuing Ventura programming in light of no attention from Corel--from a
purely business standpoint. To date, no acknowledgement. Makes me worry
that the Partner Program doesn't even know that Ventura exists!
(Actually, I suspect I'm not far off the mark.) I really should call...

Abe Hendin

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Oct 5, 2004, 11:36:07 AM10/5/04
to corel.graphic_apps.ventura8

Michael & Elizabeth wrote:
> When I say freeze, I mean opening any file on my computer (local). That is
> eithe opening a publication or importing text/graphic..
> After starting Ventura, I go to open file (ether file/open, or the open
> icon) and 7 out of 10 times it freezes,

Definitely not expected behavior on XP. Have you made sure that your
graphics card drivers are at the latest release? (and others for good
measure) Long ago Microsoft released an application compatibility update
for XP that included V8; don't ask why it's presented as "Ventura 8:
CorelDraw - Corel", though.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q319580
Ought to try that, too.

Can you reproduce the behavior with specific pubs/imports? How big are
these pubs? How much RAM do you have on the new machine? Do you
experience crashing with new pubs based on the default.vp template (a
clean copy)?

Given that the same pubs open fine on W98 (I assume) it may not be
pub/file-specific troubles, but this could be worth investigating. Do
these pubs include external files whose paths have changed? I don't
think I've known that to lead to freezing in V8, but it may be worth
opening them in W98, embedding all files, saving, then trying the new
pub on WXP.

Have you tried creating new pubs using problem pubs as the template?
File, New from Template, Create Template, then Browse to the problem pub.

I'd offer to have you send me a sample pub, but I'm a bit too busy to
commit to looking at it right now. You could send if you want and I'll
see if I can take a look. Save As to a new name first, then ZIP. If over
5 megs, email me privately (remove "rem") for FTP instructions.

Bob Weaver

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Oct 5, 2004, 11:44:50 AM10/5/04
to corel.graphic_apps.ventura8

Maybe Allan can drive by and throw stones at the window to see if
anybody is there to look out?? :>)

"Abe Hendin" <ne...@yourremspeed.com> wrote in message

news:4162b516$1_1@cnews...

Abe Hendin

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Oct 5, 2004, 12:31:17 PM10/5/04
to corel.graphic_apps.ventura8

Bob Weaver wrote:

> Maybe Allan can drive by and throw stones at the window to see if
> anybody is there to look out?? :>)

LOL! I'd rather call, though. Had to empty my piggy bank as a 3- or
4-year-old for throwing a brick through a window...

Jim Hart

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Oct 5, 2004, 1:23:03 PM10/5/04
to corel.graphic_apps.ventura8

In article <4162b516$1_1@cnews>, ne...@yourremspeed.com says...

> The logic is flawed. The fact that V8 was released before XP came out
> does NOT mean that it is not compatible
>

I suspect the "not compatible" is a paraphraae or misinterpretation of
what was actually said. What was most likely said is that V8 is _not
supported_ on XP. It is not uncommon for developers to disclaim support
for older software on a newer OS. It is standard practice for Corel.

Not supported does not mean not compatible, just that users are on their
own if and when problems are encountered.

Abe Hendin

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Oct 5, 2004, 8:11:07 PM10/5/04
to corel.graphic_apps.ventura8

Jim Hart wrote:
> I suspect the "not compatible" is a paraphraae or misinterpretation of
> what was actually said.

I suspect you're right. My objection, I think, lies in the fact that the
misinterpretation favors Corel incorrectly, though not necessarily
unnecessarily (sic). Despite V10 having a few benefits, some of its
problems are beyond acceptable for some workflows. Now, if one cannot
coax V8 into opening pubs at all, V10 begins to look decidedly better
under almost any circumstances!

Jim Hart

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Oct 5, 2004, 8:49:53 PM10/5/04
to corel.graphic_apps.ventura8

In article <4163321f$1_2@cnews>, ne...@yourremspeed.com says...

> Now, if one cannot
> coax V8 into opening pubs at all, V10 begins to look decidedly better
> under almost any circumstances!
>
>

IMO, that is when Win2K would look decidedly better than XP.

Abe Hendin

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Oct 5, 2004, 11:33:01 PM10/5/04
to corel.graphic_apps.ventura8

Jim Hart wrote:
> IMO, that is when Win2K would look decidedly better than XP.

Wholly agreed.

Michael

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Oct 6, 2004, 3:10:25 AM10/6/04
to corel.graphic_apps.ventura8

Hi, I have tried that on my system but then Ventura won't open, comes up
with an error....


--
Kind regards
Michael Stretton

Tel: 041 585 1147
Fax: 041 585 8513
Cell: 082 72 62 417

http://come.to/mlitho

Download Acrobat Reader from here:
http://www.adobe.com/products/acrobat/readstep.html


"Eric Weber (C_TECH)" <ct...@corel.com> wrote in message
news:MPG.1bcb293ab...@cnews.corel.com...
>

Michael

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Oct 6, 2004, 3:15:34 AM10/6/04
to corel.graphic_apps.ventura8

Hello, the freezing happens even when trying to open the first pub of the
day, tried all my pubs after restarting Ventura each time. Also some pubs
which have many externally linked graphics open with them missing but no
warning is given in Ventura. frames are just blank, and print blank...
Is this not something to do with the way XP handles files compared to
earlier versions of OS??

All pubs that I have problems opening, when I open them over the network on
a 98 machine, when the pubs are on the XP machine, all open perfectly and
with no problem....???

--
Kind regards
Michael Stretton

Tel: 041 585 1147
Fax: 041 585 8513
Cell: 082 72 62 417

http://come.to/mlitho

Download Acrobat Reader from here:
http://www.adobe.com/products/acrobat/readstep.html

"Abe Hendin" <ne...@yourremspeed.com> wrote in message

news:4162b96d$1_2@cnews...

Donna Lupi

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Oct 6, 2004, 11:39:45 AM10/6/04
to corel.graphic_apps.ventura8

>many externally linked graphics open with them missing but no
>warning is given in Ventura.

This sounds really odd. Not expected behavior at all. I'm wondering if
Ventura is corrupt and might require a reinstall.

I don't recall if this question has come up yet:
Did you install SP1 then SP2 in that order?

Abe Hendin

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Oct 6, 2004, 9:57:02 AM10/6/04
to corel.graphic_apps.ventura8

Michael wrote:
> Hello, the freezing happens even when trying to open the first pub of the
> day, tried all my pubs after restarting Ventura each time. Also some pubs
> which have many externally linked graphics open with them missing but no
> warning is given in Ventura. frames are just blank, and print blank...
> Is this not something to do with the way XP handles files compared to
> earlier versions of OS??
>
> All pubs that I have problems opening, when I open them over the network on
> a 98 machine, when the pubs are on the XP machine, all open perfectly and
> with no problem....???

This is very curious. The fact that your XP box may be using the NTFS
file system shouldn't impact on this. In fact, if you are able to open
them FROM the XP box over the network from the 98 box, it means that the
files being read correctly from the XP file system. So the problem is
not the file system but something peculiar with Ventura--Donna may be on
to something.

Do you have all the same fonts installed on the XP box? Is a PS printer
set as the default?

Are you using XP Pro or XP Home? What sort of user account are you
using? If not administrator or power user (pro), you might try an Admin-
or Power User-level account. Someone else will have to chime in on how
V8 plays with user privileges.

You might also try deleting your workspace files (keep a copy) and try a
fresh, default workspace.

There could well be something else I'm overlooking. You're not using
file encryption or compression, are you? I'll try to give it some more
thought, and hopefully someone else will chime in and we'll all get to
the bottom of this.

Michael & Elizabeth

unread,
Oct 6, 2004, 4:13:54 PM10/6/04
to corel.graphic_apps.ventura8

Hello Donna

Yes, Sp1 then SP2

If VP manages to work correctly when opening the first pub of the day okay,
I can continue working in VP with no problem untill I close and restart VP,
then if I am unlucky (90% of the time), we start all the freezing
again.....!!!!

Thank
Michael


"Donna Lupi" <donna...@edocorp.com> wrote in message

news:4163ef0c$1_2@cnews...

Michael & Elizabeth

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Oct 6, 2004, 4:19:44 PM10/6/04
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"Abe Hendin" <ne...@yourremspeed.com> wrote in message

news:4163f3b2_2@cnews...


|
| Michael wrote:
| > Hello, the freezing happens even when trying to open the first pub of
the
| > day, tried all my pubs after restarting Ventura each time. Also some
pubs
| > which have many externally linked graphics open with them missing but no
| > warning is given in Ventura. frames are just blank, and print blank...
| > Is this not something to do with the way XP handles files compared to
| > earlier versions of OS??
| >
| > All pubs that I have problems opening, when I open them over the network
on
| > a 98 machine, when the pubs are on the XP machine, all open perfectly
and
| > with no problem....???
|
| This is very curious. The fact that your XP box may be using the NTFS
| file system shouldn't impact on this. In fact, if you are able to open
| them FROM the XP box over the network from the 98 box, it means that the
| files being read correctly from the XP file system. So the problem is
| not the file system but something peculiar with Ventura--Donna may be on
| to something.
|
| Do you have all the same fonts installed on the XP box? Is a PS printer
| set as the default?

Same fonts and HP PS driver as 98 machines...

|
| Are you using XP Pro or XP Home? What sort of user account are you
| using? If not administrator or power user (pro), you might try an Admin-
| or Power User-level account. Someone else will have to chime in on how
| V8 plays with user privileges.

I am using XP Pro, I have administrator rights...

|
| You might also try deleting your workspace files (keep a copy) and try a
| fresh, default workspace.

How do I do that???

|
| There could well be something else I'm overlooking. You're not using
| file encryption or compression, are you? I'll try to give it some more
| thought, and hopefully someone else will chime in and we'll all get to
| the bottom of this.

No encryption or compression....

Thanks very much for your help, I hope, very much, that we can resolve
this... I have been using VP since version 2 and will never change!!! I was
very aprehensive when I bought this new box with XP prof as OS, I have had
many days during the past 3 months where I was very close to trashing XP and
installing 98, what I have been using up till now...

Regards and thanks,
Michael

Donna Lupi

unread,
Oct 6, 2004, 6:35:36 PM10/6/04
to corel.graphic_apps.ventura8

>if I am unlucky (90% of the time), we start all the freezing
>again.....!!!!

There is definitely something wrong with either your Ventura installation or
possibly your configuration. Are you sure you have the latest drivers for
your video card? This really sounds like something to do with the video
display driver. Have you gone through all of Eric's crash troubleshooting
steps? I wouldn't even consider going back to Win98. WinXP is a much more
stable operating system. V8 should run much smoother on XP.

Jim Hart

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Oct 6, 2004, 5:15:40 PM10/6/04
to corel.graphic_apps.ventura8

In article <41645085_2@cnews>, donna...@edocorp.com says...

> V8 should run much smoother on XP.
>

Actually, most softwere runs smoother on Windows versions that were
current when it was released. For V8, this is Win98 and NT4, especially
NT4. V8 has some problems on Win2000, (crash when accessing printer
properties without first visiting the Save As dialog being one example)
and I would only expect more problems on XP, not fewer.

Eric Weber

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Oct 6, 2004, 5:57:03 PM10/6/04
to corel.graphic_apps.ventura8

Here's the crash troubleshooting, just in case...

----------------------
Here's three things that will improve stability in V7/V8/(and in some
cases V10):

1. Turn off Automatic spell check
2. Turn off Auto-backup (and in some cases you may also have to disable
Backup on Save)
3. Set the Undo/redo levels to 10 or lower.

Beyond this, there are five areas that cause almost all other crashes:

1. Check to ensure you have the latest version:

V5: 5.00.F5 (if you don't have DRAW) or 5.00.G1 if you do have DRAW.

V7: 7.1465

V8: 8.559 (a.k.a. SP2) [You can download the patch from Corel's
website:
http://www.corel.com/servlet/Satellite?
pagename=Corel/Products/Downloads&id=1042152924024
(You'll need to paste that URL back together.)

V10: 10.397

You can find the version under Help|Help About Ventura. For an update
to V7 or V5, contact Corel Customer Service via the Corel web site:
http://support.corel.com/scripts/rightnow.cfg/php.exe/enduser/std_adp.p
hp?p_faqid=754347.
(You'll need to paste that URL back together.)

2. Your graphics adapter drivers. To check this out, load the standard
Windows VGA driver (Win NT) or reboot to Safe Mode (Win95/98/ME/2K/XP
-- F8 at start up), and try to duplicate the problem. If you cannot
duplicate it, it is a driver problem, and almost all the time the
graphics adapter driver is the culprit. You need to get an updated
driver from the manufacturer. If there are no updates, or if they don't
help, try right clicking on My Computer and selecting
Properties|Performance|Graphics. Set the slider to None and see if that
helps (in fact, this can be used as an alternate test). If so, then you
can go back and notch the slider up to find out what the optimum
setting is that doesn't cause problems.

3. Some other program may be causing the conflict. Do you have anything
else running (especially Start Up group, load=, and run= lines)? As a
check, put a semi-colon before the load and run lines in WIN.INI. Then,
try booting up and hold the SHIFT key down during boot up. (This will
prevent anything in your Start Up group from loading.) Use Task Manager
(Ctrl-Alt-Del) to end every task but Explorer and Systray. Now, load
Ventura and see if the crashes go away. Crash protectors are the worst
culprits. They often cause as many crashes as they catch. (Good idea,
but not quite ripe.) You can also check what other programs are running
by pressing Ctrl-Alt-Del.

4. You could have a bad install. Uninstall Ventura, then reboot to Safe
Mode (Win95/98/ME/2K/XP -- F8 at start up) or boot in the VGA mode
(WinNT). Turn off all possible tasks with Task Manager (Ctrl-Alt-Del).
Re-install VP and reboot normally. I have heard that FastFind can cause
system instability (including bad installs) and is best disabled
altogether.

5. Ventura is very memory-hungry. The more you give it, the better it
purrs. Thus, inadequate RAM memory can also cause crashes. If you have
256 MB or above, then this is generally not an issue.
----------------------

Michael

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Oct 7, 2004, 4:37:09 AM10/7/04
to corel.graphic_apps.ventura8


After months of frustration, I have set the compatability to Windows 2000
for the Ventura.exe file in Programme folder!! This seems to improve
reliability by about 90% on my system and managed to work for a couple of
hours before VP hung :( ...

In the past I have set the compatability to Win 98, only for Ventura to
crash totally or come up with errors when loading, so I never thought that
changing to Win 2000 would be any different...

This may just be a temp fix for now but does make life a lot easier

Kind regards
Michael Stretton


--
Kind regards
Michael Stretton

Tel: 041 585 1147
Fax: 041 585 8513
Cell: 082 72 62 417
http://come.to/mlitho

Download Acrobat Reader from here:
http://www.adobe.com/products/acrobat/readstep.html

"Eric Weber (C_TECH)" <ct...@corel.com> wrote in message

news:MPG.1bce181bb...@cnews.corel.com...

Donna Lupi

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Oct 7, 2004, 10:16:39 AM10/7/04
to corel.graphic_apps.ventura8

Glad Win2K works better for you, but I would still suggest going through
Eric's crash troubleshooting procedures just to be on the safe side.

Donna Lupi

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Oct 7, 2004, 10:21:35 AM10/7/04
to corel.graphic_apps.ventura8

Glad to say, I've never had the Printer Props crash like you describe.
Working on Win2K here at work and WinXP at home. In fact, I've found V8 much
more stable since I upgraded to 2K from NT4. I still manage to crash V8
doing certain things, but it's not as bad as it was under NT4.

Michael

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Oct 7, 2004, 10:30:00 AM10/7/04
to corel.graphic_apps.ventura8

I have not given up yet, I will still look for the cause of the freeze.....

--
Kind regards
Michael Stretton

Tel: 041 585 1147
Fax: 041 585 8513
Cell: 082 72 62 417
http://come.to/mlitho

Download Acrobat Reader from here:
http://www.adobe.com/products/acrobat/readstep.html

"Donna Lupi" <donna...@edocorp.com> wrote in message

news:41652d0e$1_1@cnews...

Gabor Deak Jahn

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Oct 7, 2004, 4:54:36 PM10/7/04
to corel.graphic_apps.ventura8

On Wed, 6 Oct 2004 16:15:40 -0500, Jim Hart <ct...@microtecniqs.com>
wrote:

Jim,

> NT4. V8 has some problems on Win2000, (crash when accessing printer
> properties without first visiting the Save As dialog being one example)
> and I would only expect more problems on XP, not fewer.

Apart from the inherent problems of VP8, not dependent on the
operating system at all, I have seen none, that is, not a single
problem with it running on XP. Not even the Printer Setup Crash.

Bye,
Gabor

Gabor DEAK JAHN
Hungarian CVP Forum
www.tramontana.co.hu/ventura
(English entries at the bottom of the side menu)

* Act against TCPA before it's too late!
* http://www.againsttcpa.com/

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