Painter 7 & Cintiq15x in dual monitor setup give offset problem in Mac
Jef De Corte
I don't know if this newsgroup has a moderator but my question is mainly
to him/her.
I have a problem with Painter in the following setup:
I am running a Mac G4/500 Mhz (with OS 10.2.2) with a Cintiq15 and a
second monitor, which I use for the palettes (dual monitor setup).
With the latest version of Painter there is an offsett problem, the
paint comes out a few inches away from the pen tip, wich makes it
impossible to paint. The only workaround is to work in OS9 or to mirror
the displays.
Wacom tells me it is a Painter problem and not a bug in the Wacom
driver, and that you are aware of this problem.
Could you please tell me if this problem will be fixed soon with an
update patch?
Thanks in advance.
Jef De Corte
Aeronaut bvba
Jef De Corte
After I wrote this message I found a thread in this forum about this
problem.
There was a message from Brucie Rosch about that said that according to
Wacom, Corel prepared a patch to fix this. However, I can't find this
patch anywhere.
Does anybody know where I can find it?
Jef De Corte
Jinny Brown
The Painter 7 Update is available from the Procreate site. Here's a list
of direct URLs to all of the files in the Painter 7 Update package,
followed by instructions for Uninstalling Painter 7, reinstalling
Painter 7, then installing the Painter 7 Update. If this doesn't do the
trick, contact Procreate Painter Tech Support and ask them about a patch
that's not yet released to the public, but which another Painter user
was given that solved his problems. I don't recall what it was called.
Good luck!
___________________________________________
-------- Original Message --------
Subject: *** UPDATED*** - Painter 7 Update - In Case You Didn't Get an
E-mail from Procreate]
Date: Thu, 20 Dec 2001 18:04:51 -0800
From: Jinny Brown <jinb...@mindspring.com>
*** UPDATED TO INCLUDE URLS TO THE PDF FILES FOR: ***
> Painter 7 Update Installation Instructions
> Painter 7 Update Information
_____________________________________________________
Dear Painter Friends,
It looks like Santa got our letter this Christmas! :o)
In case you didn't get an e-mail from Procreate, here's where to get the
Painter 7 Update file and some other files you'll want to read and/or
download.. including some Water Color Tutorials by Cher.
Procreate Site:
http://www.procreate.com/go/painter_update/
Here are the links you'll see if you hold your cursor over the down
arrow so it will scroll down and display everything:
_____________________________________________
> Painter 7 Update Installation Instructions
> Painter 7 Update Information
> Painter 7 for Macintosh Update (bin)
> Painter 7 for Macintosh Update (hqx)
> Painter 7 for Windows Update (exe)
Other Good Stuff:
> Water Color Tutorial Series by Cher
Threinen-Pendarvis
> John Derry's Visual Guides
_____________________________________________
If you're unable to access and view the Procreate page properly,
here are the URLs to download the Installation Instructions and
Update Information PDF files:
Painter 7 Update Installation Instructions
http://www.procreate.com/go/painter_update/install_info.pdf
Painter 7 Update Information
http://www.procreate.com/go/painter_update/update_info.pdf
Be sure to get the Painter 7 Update Installation Instructions and
Painter 7 Update Information PDF files on the Procreate site (or using
the URLs shown above), but if you prefer to download the Painter 7
Update file via the Corel FTP site, and while you're there download
Cher's Water Color Tutorial Series and John Derry's Visual Guides,
follow these links:
MAC
ftp://ftp.corel.com/pub/Painter/7/mac/en/
Painter7Update.sit.bin 27315 Kb Tue Dec 19 22:47:00 2000 Binary
Executable
Painter7Update.sit.hqx 37135 Kb Tue Dec 19 22:47:00 2000 Macintosh
StuffIt Archive
WINDOWS
ftp://ftp.corel.com/pub/Painter/7/win/en/
Painter7Update.exe 29527 Kb Tue Dec 19 22:52:00 2000 Binary
Executable
Cher's Water Color Tutorial Series:
ftp://ftp.procreate.com/pub/procreate/Painter/7/tutorials/WaterColorTutorials/
WaterColorBasicsTut1.pdf
WaterColorBasicsTut2.pdf
John's Visual Guides:
ftp://ftp.procreate.com/pub/procreate/Painter/7/tutorials/VisualGuides/
painter 7 liquid ink visual guide.pdf 2529 Kb Wed Dec 12 21:06:00
2001 Acrobat
painter 7 tinting visual guide.pdf 2865 Kb Wed Dec 12 21:06:00 2001
Acrobat
painter 7 watercolor visual guide.pdf 1328 Kb Wed Dec 12 21:07:00
2001 Acrobat
(Try going to the Painter 7 Help menu and clicking Tutorials to see what
happens.)
___________________________________________
PAINTER 7 UPDATE INSTALLATION INSTRUCTIONS:
Here's the order in which I would do the
Uninstall/Reinstall/Installation of the Painter 7 Update procedure:
1. Move any files you created to a new folder outside of the Painter 7
folders, to save them until after the Uninstall, Reinstall, and
Installation of the Painter 7 Update are completed.
2. If you're using Windows (I don't know the equivalent on Mac), use
Start > Settings > Control Panel > Add/Remove Programs and Uninstall
Painter 7.
3. Manually delete any remaining Painter 7 folders and files.
4. Reboot.
5. Install Painter 7 and ***don't open it even one time***.
6. Install the Painter 7 Update.
7. Reboot.
8. Move the files you created and saved in a new folder, back to
whatever location you want or is appropriate.
9. Launch Painter and have a great time! :o)
Jinny Brown
PixelAlley Section Links Page at:
http://www.pixelalley.com/pixelalley-sections-pages.html
______________________________________
Jinny Brown
PixelAlley Section Links Page at:
http://www.pixelalley.com/pixelalley-sections-pages.html
______________________________________
Jef De Corte
Dear Jinny,
Thank you for your help, however, the problem is still not solved.
After I have deleted the old Painter folder from my hard disk, I have
reinstalled Painter 7 from the cd. Without opening the application I
have installed the update.
However, when I check the version in the Get Info window, I still tells
it is version 7.0.317 instead of 7.1.357.
When I run the update a second time, he tells me there's no update
necessary.
In the meantime I have received from Wacom an update patch to install on
7.1.357. The patch tells it is installed succesfully but the offset
problem is not solved, and the Painter version still shows 7.0.315.
Am I doing something wrong here?
Hope you can help.
Jef De Corte
Bernd Ertl
Hi,
I have got a similar setup and no problems.
Is your second monitor to the left or right of your main screen?
Apparently Painter has to "calculate" with negative coordinates when your
2nd monitor is positioned to the left of your main display.
Does that help?
Best,
Bernd
"Jef De Corte" <jdec...@mac.com> schrieb im Newsbeitrag
news:3DE76AED...@mac.com...
Jef De Corte
Hi,
I have tried changing the setup of my monitors. Now my main monitor is
to the right (it is a Wacom Cintiq 15x), but when I put my main monitor
to the left, the offset is just on the other side.
The offset problem occurs only with the Wacom pen, not with the mouse.
But Wacom says it is not a bug in their driver.
Jef De Corte
Jinny Brown
Did you reboot after doing the Uninstall, reinstall, install Painter 7
Update procesure?
In Windows, to make sure the Painter 7 Update is completed, highlight
the Painter7.exe file, right click and choose Properties, then click the
Version tab. If it doesn't display 7.1.357 in the upper right corner,
below Other Version Information in the lower left Item Name panel, click
Product Version and in the lower right Value panel you should see
7.1.357.
I don't know what the equivalent is on Macs, but rebooting might update
the version number.
Don't know what your offset problem is about, but the Wacom tablet
should be set to Pen Mode and the tablet needs to mapped to your screen
properly. These settings are found by clicking the Wacom Tablet
Properties' Mapping/Speed tab. On the Double-Click tab I also have the
Double Click Assist box unchecked.
Good luck!
Jinny Brown
PixelAlley Section Links Page at:
http://www.pixelalley.com/pixelalley-sections-pages.html
______________________________________