Help file does not launch in Painter IX
Lars Forslin
I don't know if it's intended but it seems unlikely because the help file is
in the peogram files directory and can be started from there. It's just the
shortcut from the Help menu that does not work (PC tryout version).
--
Lars Forslin
"Doing time on Earth"
**************************
David
"Lars Forslin" <dont_show_your_address@if_you_dont_want_lotsa_spam.se> wrote
in message news:415a555b$1_2@cnews...
Same problem in version 8, you mean they still haven't fixed it.
Lars Forslin
Yes I certainly do. Funny none of the beta testers haven't mentioned it.
Well, there is still time enough for a change before release. A
non-functional help file is unacceptable.
Another thing with the help file is if you make a search for a certain word,
it is not highlited on the pages it is found (even if you toggle
Alternatives/"Highligt activated on search" on) which makes it very hard to
find the passages that contains the word since some of the pages in the help
file are huge.
/Lars
"David" <dae...@comcast.net> skrev i meddelandet news:415ab884$1_3@cnews...
Craig Schiller
Perhaps because they didn't experience it.
I'm using the PC demo and the help function launches as expected and the
searched-for terms are highlighted as expected.
Just FWIW.
Craig
Lars Forslin
Interesting. Well for some reason it doesn't work here. I don't know what
users it concerns, I'm on Win XP sp2, but it's serious enough if it *can*
happen and that it happened to some users in earlier versions as well.
/Lars
"Craig Schiller" <cschi...@earthlink.net> skrev i meddelandet
news:415C150F...@earthlink.net...
Craig Schiller
Agreed it's not a good thing if it happens to anyone. I wonder if SP2 has
anything to do with it. There are lots of reports of unexpected side effects to
that upgrade.
Regards,
Craig
Gitte Jensen
for about a year now and it was only a week ago that the Windows update
recommended that I download SP2 which I did. Apparently it's better to
be on SP2 with that JPG virus running around .... The only "trouble" I
have had sofar was that I had to download a huge patch for Nero Burning.
Gitte
Telemanr
"Lars Forslin" <dont_show_your_address@if_you_dont_want_lotsa_spam.se>
wrote:
>
>I don't know if it's intended but it seems unlikely because the help file is
>in the peogram files directory and can be started from there. It's just the
>shortcut from the Help menu that does not work (PC tryout version).
I have the PC trial version installed.
Invoking Help caused Painter to go out on the web the first time I
tried it. I know this because ZoneAlarm popped up twice asking if
"Painter.exe" could have permission. I said yes and up came help. Then
I locked Painter in ZoneAlarm from accessing the web and Help
continues to work. Apparently it needs the web contact only the first
time.
SP2 has increased security and may be blocking that initial web access
without telling you which would explain Help not working.
Les Berkley
Hello!
On Win XP SP1, I have the same problem. I have deliberately NOT installed
SP2 because of Photoshop problems it appears to create. With Painter IX
TBYB, choosing "Help Topics" in the menu just causes the hourglass curson to
appear for a second, then nothing.
Les
"Craig Schiller" <cschi...@earthlink.net> wrote in message
news:415C3797...@earthlink.net...
Tom Tilney
I'm running XP 2 and no problem so far. I installed latest version, the
public download after I installed the upgrade. All files are available
Tom
"Les Berkley" <wog...@fast.net> wrote in message news:41745aa6_2@cnews...
Telemanr
Painter IX help wants to (has to) go out on the web to get its help
pages. If you have a firewall preventing this you may find that is the
reason it doesn't do anything.
Rob
Jin Brown
Rob,
Can you tell me what Help pages have to be accessed on the Web? As far
as I can see, Help > Help Topics can be opened, displayed, and used
while we're not connected to the Web at all.
Help > Tutorials and Help > Corel Classroom do have to go out on the Web
to access pages on the Corel site.
Links on the Welcome Screen also need to access the Web.
Jinny Brown
TutorAlley Forums - again open for new registrations
http://www.tutoralley.com
Painter Resources at PixelAlley
http://www.pixelalley.com/pixelalley-sections-pages.html
_____________________________________________
Telemanr
It (Painter IX) just wanted the internet connection the first time I
invoked help. (That's according to ZoneAlarm which popped up as soon
as I tried Help.) So I was supposing it may need something (who knows
what) before it becomes "operational."
That's just speculation. And the request for the internet when I first
used Help may have nothing to do with Help. It may be that Painter
just wanted something else. I'm just not sure. It certainly isn't
using the Web now as I page through Help because I've got it blocked
in ZoneAlarm just to see
Rob Enns.