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PAinter 7, Mac OSX and Wacom Intuous

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Paul Dunning

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Oct 5, 2001, 6:03:15 AM10/5/01
to
Hi,
I know that the Wacom drivers for Mac OS X are in beta, but seeing as though
PhotoShop 5.5 in Classic detects pressure from an Intuous tablet, I was
wondering why Painter 7, running is OS X doesn't (it seems to if you run OS
9 native).

Pressure seems to be detected in Wacom's OSX control panel/Application - so
why can't Painter?

All the best
Paul Dunning
www.ebert.co.uk - Web Fun
www.zolo.co.uk - Brightly Coloured Plastic Fun For All!

Jinny Brown

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Oct 5, 2001, 4:17:35 PM10/5/01
to
Hi Tanya,

Can you please repost your message in plain text? What you see below is
what appears in the message body and some folks won't be able to read
whatever it is that you sent. (This is true as well for the update
messages sent by Procreate informing us of the monthly Newsletter.)

Thanks for writing to the newsgroup. Your presence and participation
every now and then is greatly appreciated.

Please check my site's links to Painter 7 information to see what's been
added...

http://www.pixelalley.com/pixelalley-sections-pages.html

... and especially the Painter 7 Custom Water Color Brushes page.

http://www.pixelalley.com/Painter7/painter7-water-color-brushes.html

I'll be adding a new variant today or tomorrow.. one that makes the
first brush you'll see work like greased lightning in comparison...
thanks to another Painter user's speed up discoveries.

Have a wonderful weekend! :o)

Jinny Brown
http://www.pixelalley.com

Please visit PixelAlley's new Memorial home page
________________________________________________


Tanya Staples wrote:
>
> Part 1.1.1 Type: Plain Text (text/plain)
> Encoding: 7bit
>
> Name: tanyas.vcf
> tanyas.vcf Type: VCard (text/x-vcard)
> Encoding: 7bit
> Description: Card for Tanya Staples

Volker Greulich

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Oct 5, 2001, 4:51:36 PM10/5/01
to

Hi Paul,

Painter 7 was released in July before the beta tablet driver was
available to us for testing and implementation, which is the reason that
there currently isn't pressure support in Painter 7 on Mac OS X.

The way that tablet support was integrated into the Macintosh OS is
radically different from Mac OS 9 (and earlier) to Mac OS X, which,
unfortunately, means that some work has to be done to the Painter code
in order to support pressure sensitivity on Mac OS X. Right now our
development team is working closely with Wacom and with the beta driver.
As soon as Wacom Wacom releases their final driver (date to be
determined) we will release an update that includes pressure support for
Mac OS X.

Does that help? Tanya

Norton2

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Oct 5, 2001, 8:43:26 PM10/5/01
to
Hi. I have noticed the same thing. No pressure or tilt recognition when
running Painter 7 under OS10.1. Further, when I selected Painter as a specific
application to be impacted by tool settings, in the Wacom control
panel/application. (as opposed to the default "all applications") Painter would
not open. And yes, in Classic the tablet worked fine.

Seems like a bug in Painter.

Clifford Anderson

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Oct 6, 2001, 2:32:26 AM10/6/01
to
Here you go, Jinny (I'm not Tanya :-)). Cliff
___________________________________

Hi Paul,
Painter 7 was released in July before the beta tablet driver was available
to us for testing and implementation, which is the reason that there
currently isn't pressure support in Painter 7 on Mac OS X.

The way that tablet support was integrated into the Macintosh OS is
radically different from Mac OS 9 (and earlier) to Mac OS X, which,
unfortunately, means that some work has to be done to the Painter code in
order to support pressure sensitivity on Mac OS X. Right now our development
team is working closely with Wacom and with the beta driver. As soon as
Wacom Wacom releases their final driver (date to be determined) we will
release an update that includes pressure support for Mac OS X.

Does that help?
Tanya

Tim

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Oct 6, 2001, 2:52:02 PM10/6/01
to
corel should have considered that before hand.
Tanya Staples <tan...@corel.com> wrote in message news:3BBE04FA...@corel.com...
Hi Paul,

Painter 7 was released in July before the beta tablet driver was available to us for testing and implementation, which is the reason that there currently isn't pressure support in Painter 7 on Mac OS X.

The way that tablet support was integrated into the Macintosh OS is radically different from Mac OS 9 (and earlier) to Mac OS X, which, unfortunately, means that some work has to be done to the Painter code in order to support pressure sensitivity on Mac OS X. Right now our development team is working closely with Wacom and with the beta driver. As soon as Wacom Wacom releases their final driver (date to be determined) we will release an update that includes pressure support for Mac OS X.

Does that help?
Tanya

Jinny Brown

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Oct 6, 2001, 3:42:35 PM10/6/01
to
Cliff,

Thanks. I hope Tanya read my message, though, so when she posts to the
newsgroup again everyone will be able to read her messages. I imagine
that's what whe wants too, since she took the time to write. <g>

Happy weekend to you! :o)

Jinny Brown
http://www.pixelalley.com

Please visit PixelAlley's new Memorial home page
________________________________________________

Clifford Anderson wrote:
>
> Here you go, Jinny (I'm not Tanya :-)). Cliff
> ___________________________________

<SNIP>

Jinny Brown

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Oct 6, 2001, 4:24:07 PM10/6/01
to
Tim,

As with Tanya Staples' message, yours is in HTML and all that appears in
the message body is what you see below. Please post again in plain text,
if you want everyone to be able to read it.

Thanks,


Jinny Brown
http://www.pixelalley.com

Please visit PixelAlley's new Memorial home page
________________________________________________

Tim wrote:
>
> Part 1.1 Type: Plain Text (text/plain)
> Encoding: quoted-printable

Tim

unread,
Oct 6, 2001, 6:10:06 PM10/6/01
to
ok..here it goes again!


"corel should have considered that before hand, KNOWING that it would be a
problem." "seems they are in a real hurry these days to release apps, with
poor quality control".


response to Tanya's post.

Jinny Brown <jinb...@mindspring.com> wrote in message
news:3BBF6867...@mindspring.com...

Volker Greulich

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Oct 6, 2001, 7:32:33 PM10/6/01
to
Tim <timd...@hotmail.com> wrote:

> ok..here it goes again!
>
> To Tanya


> "corel should have considered that before hand, KNOWING that it would be a
> problem." "seems they are in a real hurry these days to release apps, with
> poor quality control".

The tablet issue is not really a problem for Painter 7 users on a Mac
since there is no problem using the tablet in MAC OS 8.6./9.1.
MAC OS X is still by itself a problem and as far as I know the Painter 7
users on Windows do not have problems using their tablets.
If Wacom is not ready with a driver for MAC OS X it is not juste to
blame Corel.
regards
Volker Greulich

Jinny Brown

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Oct 6, 2001, 9:55:36 PM10/6/01
to
Thanks, Tim. :o)


Jinny Brown
http://www.pixelalley.com

<SNIP>

Trev B

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Oct 6, 2001, 10:23:56 PM10/6/01
to
Considered what Tim? Wacom hadn't even developed a driver for Mac OS X when
Painter 7 was developed. How is Corel supposed to implement pressure support
for something that doesn't exist? Painter 7 still works with pervious
versions of the Mac OS. Perhaps users should consider *not* upgrading their
OS until they're sure everything works as it should.

As much as I like OS 10, I wouldn't run it in a production environment
*until* I was sure that it wouldn't cause huge workflow headaches.

Trev B
Corel Corporation

"Tim" <timd...@hotmail.com> wrote in message news:3bbf800a_3@cnews...

Tim

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Oct 7, 2001, 4:11:29 AM10/7/01
to
"Considered what Tim?" uhh? what do u think? should have considered that
JUST MAYBE that people would be using OS X and would PROBABLY want to be
able to use their NEW Painter 7 with Pressure support? duh. Couldn't
imagine ever using it without it! jeez. tell me this.... why is Photoshop
functioning then with pressure support? like i said, poor quality control,
its going to hurt corel the longer it goes on like this. people would
rather wait for a fully functional program rather than have a half butt one.
doesn't look good when apps aren't functioning correctly, especially when
Illustrator users have heard about it too!


Trev B <tbur...@home.com> wrote in message news:3bbfb95d$1_2@cnews...

Trev B

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Oct 7, 2001, 9:39:13 AM10/7/01
to
Do you even own Painter 7 Tim? *duh*. If not then I don't think you're in a
position to speculate as to why it does/doesn't work. Clearly when
Metacreations and/or Fractal designed Painter (yes Tim, notice I didn't say
Corel), they likely used a different technology than Adobe to implement
pressure support. Had we tried to implement support for something that
didn't exist, there clearly would have been problems. As Tanya stated, we'll
release a patch to add pressure sensitivity *ONLY* when Wacom releases a
driver for OS 10 to ensure we've had time to test the app and that

everything works as it should.

Sounds like a pretty smart way of doing business to me.

Trev B
Corel Corporation

"Tim" <timd...@hotmail.com> wrote in message news:3bc00ce9$1_2@cnews...

Trev B

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Oct 7, 2001, 11:03:15 AM10/7/01
to
> JUST MAYBE that people would be using OS X and would PROBABLY want to be
> able to use their NEW Painter 7 with Pressure support?

Funny, because until recently OS 10 didn't even have tablet support.

Trev B
Corel Corporation


Volker Greulich

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Oct 7, 2001, 12:01:22 PM10/7/01
to
Tim <timd...@hotmail.com> wrote:

> "Considered what Tim?" uhh? what do u think? should have considered that
> JUST MAYBE that people would be using OS X and would PROBABLY want to be
> able to use their NEW Painter 7 with Pressure support? duh. Couldn't
> imagine ever using it without it! jeez. tell me this.... why is Photoshop
> functioning then with pressure support?

Are you using Adobe Photoshop 6 together with MAC OS X and a WACO
-Tablet?
Félicitations!
BTW. Are you on a MAC?

Jinny Brown

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Oct 8, 2001, 12:43:06 AM10/8/01
to
Trev, Tanya, and others at Corel,

FYI.. I find it quite easy to understand that:

Two companies can have problems keeping perfectly in sync with their
releases.

That Corel might have chosen to wait for Wacom to catch up, but since
most Painter 7 users would have tablet/pen/pressure sensitivity, they
decided to release Painter 7 and are doing the best they can to work
with Wacom and get Mac OS X Painter 7 users pressure sensitivity as
quickly as possible.

We users were asking for Painter 7 and Corel, after all, needs income to
support the software at all.

I want to express my appreciation to you and others at Corel for your
recent appearances on the corel.graphic_apps.painter newsgroup. It's a
good thing, and I am happy that our requests for interaction with Corel
here in the newsgroup (and elsewhere) have been heard and are being
answered.

I know it's extra work for you and hope that I am right in believing
that it will pay off, not only for your customers, but for
Corel/Procreate as well.

It's a good step in the direction of customer relations and customer
satisfaction.

Again, thank you, and have a wonderful week! :o)

Jinny Brown
PixelAlley's Section Links: http://www.pixelalley.com
(includes Painter 5 and 6 tutorials, Painter 7 info, tutorials, PDF
downloads, brushes)

Contact me at jinb...@pixelalley.com or,
Painter Forum at In Depth Discussions:
http://www.critical-depth.com/cgi-bin/idd/
PixelAlley's Memorial home page: http://www.pixelalley.com
__________________________________________________________

Tanya Staples

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Oct 9, 2001, 10:25:31 AM10/9/01
to
Hi Jinny!

You've got it exactly right! :-) When we released Painter 7 we did not
have a clear indication of when tablet support would be supported in OS
X. Based on that, we released Painter 7 with the understanding that when
tablet support became available on OX S, we would provide an update to
Painter 7, which we will do when Wacom releases their final driver. At
this time, I do not know when that will be. Our developers are working
closely with the Wacom developers though to ensure a timely release.

My messages should now appear in plain text but if not, please let me
know! :-)

T

Jinny Brown

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Oct 11, 2001, 11:52:22 AM10/11/01
to
Tanya,

Glad I got that right. <g> I always feel handicapped when talking about
anything to do with Mac since I'm not a Mac user.

Speaking of all this, have you see this page, and is it of any help? If
so, I'll pass it on to others. If not, please let me know so I don't
confuse the issue.

http://www.digitalmediadesigner.com/2001/10_oct/features/wacomosx-page1.htm

Yes, your message appeared in plain text. Thanks for changing it.

Jinny Brown

PixelAlley's Section Links:
http://www.pixelalley.com/pixelalley-sections-pages.html
(Painter 5 and 6 tutorials, Painter 7 info, tutorials, PDF downloads,
brushes)
Contact: jinb...@pixelalley.com or,

Painter Forum at In Depth Discussions:
http://www.critical-depth.com/cgi-bin/idd/

______________________________________

Paul Dunning

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Oct 11, 2001, 6:17:23 PM10/11/01
to
Hi,
This does answer my question – I got a similar response from Wacom. I’m still not sure why Photoshop in Classic works and Painter doesn’t – it strikes me as odd that there is this discrepancy.

As a related issue, I tried looking for support options on both Corel’s and Procreate’s sites. Procreate’s support page comes up with a lot of text, but no links (and a largish .js file).

Corel’s site does, eventually, take you to a support form that you can fill in if you are having set-up and configuration problems. I tried this form both in Explorer and Netscape on my Mac, and both threw up a JavaScript error and did nothing. Not sure I’d like to phone the numbers given on the site – it’s a transatlantic call...... Trying sup...@corel.com got me a bounced email – nothing like forking out for a product and coming up against a stone wall when asking for help with what looks like a broken feature. An addendum in the manual pointing out that pressure support may not be functional in Mac OS X would have been a nice touch and would at least let us know that Corel were aware of the issue and were working on it.


Paul

in article 3BBE04FA...@corel.com, Tanya Staples at tan...@corel.com wrote on 5/10/01 8:07 pm:

Hi Paul,

Painter 7 was released in July before the beta tablet driver was available to us for testing and implementation, which is the reason that there currently isn't pressure support in Painter 7 on Mac OS X.

The way that tablet support was integrated into the Macintosh OS is radically different from Mac OS 9 (and earlier) to Mac OS X, which, unfortunately, means that some work has to be done to the Painter code in order to support pressure sensitivity on Mac OS X. Right now our development team is working closely with Wacom and with the beta driver. As soon as Wacom Wacom releases their final driver (date to be determined) we will release an update that includes pressure support for Mac OS X.

Does that help?
Tanya

Paul Dunning wrote:

Jinny Brown

unread,
Oct 11, 2001, 7:48:11 PM10/11/01
to
Paul,

What you see below is all that some of us can see when you send messages
in HTML. Although sometimes it's possible to read the message by either
hitting the Forward button or looking at the Page Source, there are
times when there's no way to read them at all.

Just thought you'd like to know. :o)

Jinny Brown

PixelAlley's Section Links:


http://www.pixelalley.com/pixelalley-sections-pages.html
(Painter 5 and 6 tutorials, Painter 7 info, tutorials, PDF downloads,
brushes)
Contact: jinb...@pixelalley.com or,
Painter Forum at In Depth Discussions:
http://www.critical-depth.com/cgi-bin/idd/
______________________________________


Paul Dunning wrote:
>
> Part 1.1 Type: Plain Text (text/plain)

> Encoding: 8bit

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