Follow the following procedure for :
uninstalling CD 10 completely, but before you reinstall, make sure that
all
your tsrs are ended and your anti virus is turned off.
Then reinstall, don't open the program, reboot into safe mode and
install the SP 1, reboot.
(There is also now SP2 to download)
The information in this document applies to:
CorelDRAW ™ 10
Problem
The following document is divided into four sections:
* Installing CorelDRAW® 10
* Uninstalling CorelDRAW 10
* Guidelines for a clean installation
* Installation Frequently Asked Questions
Note: Before proceeding, ensure that the computer meets all hardware
requirements and is running Windows®98, Windows®ME, Windows NT®4.0 or
Windows®2000. CorelDRAW 10 is not designed for, and will not run on,
earlier versions of Windows or Windows NT.
Answer:
The steps in this document should be followed if any difficulties are
encountered during or immediately after the installation of CorelDRAW
10.
Note: It is important to read through this entire document before
proceeding.
Installing CorelDRAW® 10
1. Ensure that all other applications, Terminate & Stay Resident
programs(TSRs) and screen savers have been disabled. For information
about disabling these applications, refer to the Clean Installation
section of this document. The setup routine will automatically disable
any of the standard Microsoft Screen Savers automatically.
2. Insert CD-ROM#1. If the Auto Insert Notification is enabled, the
Setup splash screen should appear. Click on the Install CorelDRAW10,
Install Corel PHOTO-PAINT®10, Install CorelR.A.V.E.™10 option. If the
Setup splash screen does not appear, click Start, Run and type
X:\SETUP32.EXE (where X represents the CD-ROM drive letter) on the Open
command line. Click OK.
3. After initializing, the "Welcome to CorelDRAW 10 setup" screen
appears. Click next.
4. The CorelDRAW 10 License Agreement is displayed. Read the agreement
carefully and click Accept or Decline.
5. The "Personalize CorelDRAW 10" screen appears. Enter your name and
company name and click next.
6. CorelDRAW 10 Serial Number. Enter the product serial number in the
space provided. The serial number is located on a black "Product
Authenticity Card" included with the software. Click Next to continue.
Please note, you must enter the registration number into the space
provided, or CorelDRAW will NOT install.
7. On the "CorelDRAW 10 Setup Options" screen, click Typical, Compact
or Custom.
8. Click Next to continue, and follow the instructions below for the
selected installation option:
For the Compact and Typical Installation options:
o Destination Folder - Select the destination folders for CorelDRAW 10
and click Next.
o Shortcut Folder - Select the Shortcut folder or leave as default.
Click Next.
o Ready To Install - You are now ready to install. Click Install and
follow the "Installation Continued" steps listed below.
For The Custom Installation:
+ Components - Select the applications and filters that you wish to
install. Clicking the + preceding each selection will expand the group
to display the components within each group. Click Next to continue.
+ Writing Tools - Select the Spell Checker, Thesaurus and Grammatik
languages that you wish to install. Click Next to continue.
+ Color Profile - Select an optional color profile for the Monitor,
Input device (i.e.: Scanner, Digital Camera) and Printer. Click Next to
continue. Note: It is not necessary to install color profiles at this
time. They can be installed later, through the Corel Color Profile
Wizard.
+ Fonts - Select the desired fonts and click Next. Note: It is strongly
recommended that all of the fonts supplied are not installed. This will
cause slow performance and irregular system operation. It is
recommended that the number of fonts installed on the computer not
exceed 450.
+ Destination Folder - Select the destination folders for CorelDRAW 10
and True Type fonts and click Next. Note: It is recommended that the
Fonts be installed to the default folder.
+ Temp Folder Selection - These are folders that will be used when
temporary disk space is required. It is recommended to assign local
hard drives only. Click Next.
+ Shortcut Folder - Select the Shortcut folder or leave as default.
Click Next.
+ Ready To Install - You are now ready to install. Click Install, and
follow the "Installation Continued" steps listed below.
9. Installation Complete! Click OK. If you are prompted to Restart
Windows, click Yes. Installation times will vary depending on the
system configuration and installation options selected.
Uninstalling CorelDRAW® 10
1. Click Start, Programs, CorelDRAW 10, Setup and Notes, Corel
Uninstaller 10.
2. "Welcome to the Corel Uninstaller" appears. Click Next.
3. "Select products to remove" appears. Enable the check boxes next to
the corresponding program or components that you wish to uninstall. If
needed, click the + in front of the group to expand the selections.
4. Click Next.
5. "Ready to remove products" appears. Verify that selections and click
Next.
6. "Ready to remove products" appears. Click OK to begin uninstalling.
7. Click Finish when prompted.
8. Click Yes if prompted to reboot the system.
Note: If, for any reason, the Uninstaller fails to complete, you must
perform a manual uninstall. For more information about manually
uninstalling CorelDRAW 10, refer to Fax on Demand document #3950
Uninstalling from Windows 95. This document applies to other versions
of Windows.
Guidelines for a Clean Installation
If you are receiving errors or experiencing system instability during
the installation of CorelDRAW 10, perform the following steps to reduce
potential conflicts during the installation. It is important to follow
all suggestions before reinstalling CorelDRAW 10. These instructions
pertain to Windows 98 and Windows ME only.
Note: Before proceeding, ensure that you have a recent Windows 98 or
Windows ME Startup Diskette. If you require information for creating
one, consult the Windows 98 or Windows ME user manual.
1. Run MSCONFIG.
+ Click Start, Run.
+ Where it says ‘Open', type in msconfig.
+ In the msconfig dialog box, enable selective startup and deselect
"Load Startup Group items."
+ Click the Advanced button.
+ In the Advanced settings, place a checkmark beside "Enable VGA 640 x
480 x 16".
+ Click OK twice.
+ When prompted to Restart the computer, click Yes.
2. Close down all programs and Terminate & Stay Resident (TSRs)
programs
+ After your system has rebooted, press CTRL, ALT, DEL. This brings up
the Close Program dialog box.
+ Select each program in the list one at a time and click End Task .
You will need to press CTRL, ALT, DEL to bring the Close Program dialog
box up after each program is closed.
Note: Do not end task on Explorer or Systray.
+ After all TSRs have been closed, press CTRL, ALT, DEL to verify that
the only item in the list is Explorer or Systray. Click Cancel to close
the Close Program dialog box.
You are now ready to install. Follow the directions at the beginning of
this document to install CorelDRAW 10. After the installation is
complete, reverse the above steps to return the computer to its
original configuration. TSRs will automatically reload when the system
is restarted.
Installation Frequently Asked Questions
Q. During the installation, a series of errors are generated stating "A
required source file was not found" What does this mean?
A. This error may occur when one or more drives are running in MS-DOS
Compatibility Mode. To verify this, click Start, Settings, Control
Panel and double-click the System icon. Click the Performance tab. If
any drives are running in this mode, contact your hardware vendor for
assistance in resolving this issue. When a CD-ROM drive is running in
MS-DOS Compatibility Mode, it is usually using 16-bit drivers. Update
these drivers to 32-bit before proceeding. If there is no indication of
MS-DOS Compatibility mode, follow the instructions for a Clean
Installation found earlier in this document.
Q. How can I start the setup routing if the splash screen doesn't
appear when I insert CD-ROM #1?
A. Click Start, Run. Type X:\SETUP32 (where X is the CD-ROM drive
letter) and click OK.
Q. How can I avoid getting an Invalid Page Fault (IPF) when attempting
to install the application?
A. To resolve this, follow the instructions for a clean installation
found earlier in this document.
Q. I can't find my registration card. How can I find my serial number?
A. Look through all of the documentation that came with the package
carefully. There should be a black "Product Authenticity Card" included
with the software. The serial number is printed on this card. Contact
Customer Service at 1-800-772-6735 if this number cannot be located.
Q. After installing CorelDRAW10 my system fonts or fonts in other
programs are messed up. I did a full installation with everything
selected. How can I fix this?
A. If you installed all of the fonts that are included with CorelDRAW10
or the total font count on the system is over 500, refer to Fax On
Demand document #2102.
Q. How can I correct errors reading the CD-ROM when installing
CorelDRAW 10?
A. Ensure that you are using 32-bit Windows drivers for your CD-ROM.
Inspect the underside of the CD-ROM for fingerprints, dust or
scratches. If you find any dust or fingerprints, clean the CD-ROM with
a CD-ROM cleaning kit or wipe the CD-ROM with a soft, lint-free cloth
from the center hub to the outer edge of the CD-ROM. Do not wipe in a
circular motion.
Q. How do I perform a Network installation?
A. A Network Installation requires additional licenses for the
workstations that you will be installing the package to. Contact your
local Corel Approved Reseller to purchase additional licenses.
Q. Do I have to install CorelDRAW 10 over my previous version of
CorelDRAW?
A. No, do not install CorelDRAW 10 over any previous version of
CorelDRAW. Ensure that you install it to an entirely different folder
to ensure a successful installation.
Q. When I installed CorelDRAW 10, CD-ROM #1 was the only CD-ROM
required. How do I install CD-ROM #2 and 3?
A. CD-ROM #2 and 3 do not install. They contain clipart, photos, sample
files, brushes, etc, and are used in conjunction with the application
modules.
Q. I just installed CorelDRAW 10 on a computer running Windows 95, and
I am now getting Invalid Page Faults and Procedure Entry Point errors
opening my programs. How can I resolve this?
A. CorelDRAW 10 was designed and tested to run on either Windows 98,
Windows ME Windows NT 4.0 or Windows 2000. No other operating systems
are currently supported. To uninstall CorelDRAW 10 from Windows 95,
please refer to Fax on Demand Document #3950 - Uninstalling CorelDRAW®
10 from Windows 95.
Regards
Rob Bird
C_Tech Volunteer
Rather than attach a screen print of a short dialog box, just type in the
few lines of dialog and save everyone the bother [and in some countries the
extra charges] of downloading the extra bytes and bringing up the graphic.
While it's only 36K or so, that _is_ over the 30K recommended maximum
attachment size; attachments should be used sparingly, usually only when
requested and when the graphic could add information not available from
simple text; and in those cases should be eMailed to the requester.
--
Steve Caple [C_Tech - Paradox]