For some reason the prerelease beta version of Photo AI (which is what brianconnolly is asking about, given the date of his post) could only be installed on one device per qualified account. A qualified account was defined as a user with current licenses of all three apps: Sharpen AI, Denoise AI, and Gigapixel AI.
I think You should log out from your any one seat (1 out of 2 computers).
For that you can go to topazlabs.com & go to your account.
After this you can install Topaz in your 3rd compute, which will be your 2nd seat.
There was a little chat bubble at the bottom right of the webpage, but it was not appeared until I disabled the tracking protection in Firefox. Then they sent the answer in email from he...@topazlabs.com
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