Activation difficulties

[Angus Roberts]

Hi,

I have tried to register an account for my organisation but when i click on the activation link i get this message. 

"Sorry, we couldn't activate your account. Try double checking that you used the entire activation link in the email you received. Some email readers may have problems detecting links with colons in them. If you think your activation link might have expired, we can send you another activation email."

I have tried to copy and paste the whole link instead of clicking it. I have also tried to get another activation link and it resulted in the same message. 

I have tried to register as "Theoceantrust" with email address admin@*****************

Kind regards

Angus

[Stephen Chan]

Hi Angus,

I appreciate the detailed report! It looks like your account is currently active. I double checked the site activation behavior, and it looks like it confusingly still sends an activation link (which then gets the error message you described) when your account is already active. It may also show this message if you accidentally clicked the original link twice. So that may be what happened here. At any rate, you should be able to sign in now.