Cookie Control Support

Contact owners and managers

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Welcome to the support group for Cookie Control by CIVIC.

Please note that this is now the sole method of obtaining free support for Cookie Control. Not because we don't want to help, but because we have paid jobs to do too! That said, we'll be monitoring the group closely and we're pretty good at answering questions quickly.

Please help everyone out by posting questions with as much detail as possible. And if you do solve a question yourself, do share!

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Apr 24

Script error while adding optionalCookies configuration object

Hi , I'm trying to integrate cookie control with simple settings as below ` <script src="

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Script error while adding optionalCookies configuration object

Hi , I'm trying to integrate cookie control with simple settings as below ` <script src="

Apr 24

Creative Skills2

Apr 23

Doesn't block Google analaytics cookie unitil user accept the consent.

Can you please reply? We are waiting for your reply. We will subscribe to paid version if this is

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Doesn't block Google analaytics cookie unitil user accept the consent.

Can you please reply? We are waiting for your reply. We will subscribe to paid version if this is

Apr 23

S Chakraborty (hey there), Creative Skills2

Apr 23

can anyone suggest nextjs integration procedure for cookiecontrol community?

Hi Cookie Control Support, Can you please reply on this as i have same question Thanks, Dev On

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can anyone suggest nextjs integration procedure for cookiecontrol community?

Hi Cookie Control Support, Can you please reply on this as i have same question Thanks, Dev On

Apr 23

Mark Humphrys, DAVIS WARREN3

Apr 19

Close button on the notify bar

– The dotted Belgian delight with a punch https://t.me/Exoticshoper https://t.me/Exoticshoper https:/

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Close button on the notify bar

– The dotted Belgian delight with a punch https://t.me/Exoticshoper https://t.me/Exoticshoper https:/

Apr 19

Adam Nicolson, … DAVIS WARREN3

Apr 19

Toggle Modal via HTML link

PolkaDot mushroom chocolate – The dotted Belgian delight with a punch https://t.me/Exoticshoper https

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Toggle Modal via HTML link

PolkaDot mushroom chocolate – The dotted Belgian delight with a punch https://t.me/Exoticshoper https

Apr 19

Luke Tucker, … Pharrell Marchisio6

Apr 19

Configuring IAB TCF

Welcome to the enchanting world of Chocolate Mushrooms at Hallu Online, where gourmet chocolate meets

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Configuring IAB TCF

Welcome to the enchanting world of Chocolate Mushrooms at Hallu Online, where gourmet chocolate meets

Apr 19

Mar 18

On-page load behaviour

When I load page for the first time, the onAccept functions atomically calls. how can I fix this?

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On-page load behaviour

When I load page for the first time, the onAccept functions atomically calls. how can I fix this?

Mar 18

Mar 11

URLs containing multiple H1 tags

A client recently received a SEO report which flagged a large number of URLs on their website for

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URLs containing multiple H1 tags

A client recently received a SEO report which flagged a large number of URLs on their website for

Mar 11

Mar 7

Render cookie consetmode to website from tag manager template

Hi Support, hope you can help me this! I have imported the template you provided on google tag

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Render cookie consetmode to website from tag manager template

Hi Support, hope you can help me this! I have imported the template you provided on google tag

Mar 7

Feb 16

Google Consent Template Data Layer Push

Actually, I think I have figure out how to do this using a combo of createQueue and gtag set https://

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Google Consent Template Data Layer Push

Actually, I think I have figure out how to do this using a combo of createQueue and gtag set https://

Feb 16

John Macfarlane, Notis2

Feb 16

Google Consent Mode V2

HI there, Please see more details here: https://www.civicuk.com/blog-item/how-integrate-google-

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Google Consent Mode V2

HI there, Please see more details here: https://www.civicuk.com/blog-item/how-integrate-google-

Feb 16

Jeff Wilson, Greg Rouchotas2

12/1/23

Version 8 is down

Should be back now On Friday, 1 December 2023 at 20:57:44 UTC+2 je...@devpost.com wrote: Hello, Is

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Version 8 is down

Should be back now On Friday, 1 December 2023 at 20:57:44 UTC+2 je...@devpost.com wrote: Hello, Is

12/1/23

Luke Tucker, Craig - Civic4

11/24/23

Language for TCF Mode

Hi Luke, Within your configuration, the `locale` property controls the language rendered. You can

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Language for TCF Mode

Hi Luke, Within your configuration, the `locale` property controls the language rendered. You can

11/24/23

Alex Othold, … Craig - Civic7

11/24/23

GA4 + GTM Template event order

If 'wait_for_update' is not resolving the issue, Google does have a addConsentListener (

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GA4 + GTM Template event order

If 'wait_for_update' is not resolving the issue, Google does have a addConsentListener (

11/24/23

Trần Thu Phương, Craig - Civic2

11/14/23

Protected Cookies

Hi Trần, The 'cookies' property within each optionalCookie category allows you to list the

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Protected Cookies

Hi Trần, The 'cookies' property within each optionalCookie category allows you to list the

11/14/23

10/6/23

GA4 tracking every page load as a new user when cookies rejected

Hi All. We've implemented using the Wordpress Plugin, with a PRO account. We can see that when

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GA4 tracking every page load as a new user when cookies rejected

Hi All. We've implemented using the Wordpress Plugin, with a PRO account. We can see that when

10/6/23

Luke Tucker, Craig - Civic3

8/31/23

Accept Cookies Button Translation Not Working

Hello Craig, I've just tested and that works. Now I know this key I went back to the

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Accept Cookies Button Translation Not Working

Hello Craig, I've just tested and that works. Now I know this key I went back to the

8/31/23

John Powell, Craig - Civic2

8/31/23

Event firing sequence on Tag Manager results in no tags firing

Hi John, When setting the default consent state, add the "wait_for_update" property with a

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Event firing sequence on Tag Manager results in no tags firing

Hi John, When setting the default consent state, add the "wait_for_update" property with a

8/31/23

8/21/23

Hi, We already have a live site, worked well with civil cookie control. We use initialState: "

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Hi, We already have a live site, worked well with civil cookie control. We use initialState: "

8/21/23

Robert Carr, … Gemma Dolby5

8/17/23

Firefox - Not Loading CookieControl Script

I am experiencing a similar issue with a client site, whereby there is intermittent availability of

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Firefox - Not Loading CookieControl Script

I am experiencing a similar issue with a client site, whereby there is intermittent availability of

8/17/23

8/15/23

Failed to load resource: the server responded with a status of 400 ()

Hi, I'm moving from non-supported web development software (Serif Webex 7) to WYSIWYG Web Builder

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Failed to load resource: the server responded with a status of 400 ()

Hi, I'm moving from non-supported web development software (Serif Webex 7) to WYSIWYG Web Builder

8/15/23

Matt Decker, … ‫محمد نصار (‪mhmdlin‬‏)‬‎6

8/3/23

Upgrade from Community to Pro or Multisite?

في Friday, August 4, 2023 في تمام الساعة 6:24:53 AM UTC+3، كتب ‫محمد نصار (‪mhmdlin‬‏)‬‎ رسالة نصها:

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Upgrade from Community to Pro or Multisite?

في Friday, August 4, 2023 في تمام الساعة 6:24:53 AM UTC+3، كتب ‫محمد نصار (‪mhmdlin‬‏)‬‎ رسالة نصها:

8/3/23

Yiannis Kerassovitis, … ‫محمد نصار (‪mhmdlin‬‏)‬‎3

8/3/23

TAG Manager -& Integration with Civic Cookie banner (community edition)

في Tuesday, August 1, 2023 في تمام الساعة 6:21:02 PM UTC+3، كتب Craig - Civic رسالة نصها: Hi Yiannis,

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TAG Manager -& Integration with Civic Cookie banner (community edition)

في Tuesday, August 1, 2023 في تمام الساعة 6:21:02 PM UTC+3، كتب Craig - Civic رسالة نصها: Hi Yiannis,

8/3/23

Niall O'Doherty2

7/31/23

Blocking Consent Banner for Bots

Hi all, Would appreciate any thoughts/comments on this issue. Is anyone else experiencing the same?

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Blocking Consent Banner for Bots

Hi all, Would appreciate any thoughts/comments on this issue. Is anyone else experiencing the same?

7/31/23

7/29/23

withinEU() Country List

Message me now for help. I am 100% trustworthy to recover your account 💰💯💯🔐 🚫NO SCAM

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withinEU() Country List

Message me now for help. I am 100% trustworthy to recover your account 💰💯💯🔐 🚫NO SCAM

7/29/23

7/5/23

Cookie Control with a headless CMS

Hi there, Has anyone configured the Cookie Control with a headless Wordpress CMS setup? We're

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Cookie Control with a headless CMS

Hi there, Has anyone configured the Cookie Control with a headless Wordpress CMS setup? We're

7/5/23

Carlo Di Franco, Craig - Civic2

7/3/23

Need help to change text in the snippet.

Hi Carlo, It depends how you are adding Cookie Control to your website. If you are adding it directly

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Need help to change text in the snippet.

Hi Carlo, It depends how you are adding Cookie Control to your website. If you are adding it directly

7/3/23

7/3/23

Necessary cookies disappearing

I'm using the Wordpress plugin, and have set all "wordpress_*" cookies as necessary via

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Necessary cookies disappearing

I'm using the Wordpress plugin, and have set all "wordpress_*" cookies as necessary via

7/3/23

Luke Kilminster, Craig - Civic2

6/27/23

Adding mupltie advertising cookies

Hi Luke, You should add Analytics via GTM. The tags will then fire or be blocked based on whether the

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Adding mupltie advertising cookies

Hi Luke, You should add Analytics via GTM. The tags will then fire or be blocked based on whether the

6/27/23

Laura Brown, John Powell5

6/22/23

Tag Manager - Firing tags?!

Yep - it is the same problem - perhaps tomorrow morning it will work like your did! On Thursday, June

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Tag Manager - Firing tags?!

Yep - it is the same problem - perhaps tomorrow morning it will work like your did! On Thursday, June

6/22/23

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