Onceyou purchase Acronis backup, you need to activate your account. Upon activation, you can log into the Management Portal and create new user account (customers can create new users) and customer account (partners can create new customers).
As an administrator, you can create multiple users. Each user you create will receive an email containing their login username. The user will be asked to activate their account and set their own password to login to the Acronis backup portal.
The new user will appear on the Users tab together with a summary window of the Services and General information for this user. An administrator can (at a later point) always edit the details and privileges of the user on these windows.
As a partner, you can delegate the management to other people whose access permissions will be limited to the corresponding units. Each user you create will receive an email containing their login username. The user will be asked to set their own password to login to the Acronis backup portal.
The platform supports Time-based One-Time Password (TOTP) authentication. If the TOTP authentication is enabled in the system, users must enter their traditional password and the one-time TOTP code in order to access the system. In other words, a user provides the password (the first factor) and the TOTP code (the second factor). The TOTP code is generated in the authentication application on a user second-factor device on the basis of the current time and the secret (QR-code or alphanumeric code) provided by the platform.
All of your organization users must install an authentication application on their second-factor devices (mobile phones, laptops, desktops, or tablets). This application will be used for generating one-time TOTP codes. The recommended authenticators:
They must scan the QR code by using their authentication application. If the QR code cannot be scanned, they can use the TOTP secret shown below the QR code and add it manually in the authentication application.
It is highly recommended to save it (print the QR-code, write down the TOTP secret, use the application that supports backing up codes in a cloud). You will need the TOTP secret to reset two-factor authentication in case of lost second-factor device.
Now when users log in to the system, they will be asked to provide the login and password, and the one-time TOTP code generated in the authentication application. Users can mark the browser as trusted when they log in to the system, then the TOTP code will not be requested on subsequent logins via this browser.
To establish a connection to the Acronis interface, a password must be generated the first time when creating a device on the Swiss Backup interface and activating the identifier (point 11 at the bottom of this guide).
An administrator account can create non-administrator accounts. Resetting a non-admin account password is requested on the login page to the Acronis interface and is then offered via email to the user's address:
If no message arrives at the user's email, make sure the username is correct (sb_12345 may sometimes have been created with a username, and that's the name you need to specify to reset the password).
We recommend encrypting all backups stored in the Cloud storage, especially if your company is subject to regulatory compliance. The encryption password is not subject to any length or complexity requirements.
Whether you run applications or websites backups can make the difference between a big disaster and a minor inconvenience. Every day a large amount of data is produced, Data loss is, therefore the biggest risks for companies that depend on their data. Nevertheless, data backup is often overlooked. We recommend you to use Acronis Backup Cloud, which is a safe, scalable and hybrid backup solution.
Log in to the client area and navigate to Services -> Extra services in the left sidebar menu. Open Acronis service by clicking on Acronis Backup Cloud. The login details can be found under Acronis Backup Cloud Panel:
After following these instructions your Plesk server will have automatic scheduled backups with easy recovery options within the Plesk interface. Your end-users can restore their own backups which is a very nice addition to the already impressive options of Acronis Backup Cloud.
Two-factor authentication provides extra protection from unauthorized access to your account. When two-factor authentication is set up, you are required to enter your password (the first factor) and a one-time code (the second factor) to log in to the service console. The one-time code is generated by a special application that must be installed on your mobile phone or another device that belongs to you. Even if someone finds out your login and password, they still will not be able to login without access to your second-factor device.
The one-time code to configure two-factor authentication for your account is generated based on the device's current time and the secret provided by the Cyber Protection service as the QR code or alphanumeric code. During the first login, you need to enter this secret to the authentication application.
You can and must configure two-factor authentication for your account when two-factor authentication has been enabled by an administrator for your organization. If two-factor authentication has been enabled while you are logged in to the Cyber Protection service console, you will have to configure it when your current session expires.
If you have a trusted browser, you will be able to log in by using this browser. Nevertheless, when you have a new device, repeat steps 1-3 and 6-7 of the above procedure by using the new device and the saved QR code or alphanumeric code.
If you have not saved the code, ask the administrator or service provider to reset the two-factor authentication for your account, and then repeat steps 1-3 and 6-7 of the above procedure by using the new device.
The Clone Disk function, located under the Tools tab, will allow you to clone your original disk to your new SSD. A full guide for migrating your original drive's contents, as well as other assistance with installation, is available here.
Acronis True Image for Crucial requires a Crucial BX-series, MX-series, P-series or portable X-series SSD to be connected to the system (using either a SATA cable or SATA-to-USB adapter) when running the installer or when launching the program after installation. If no Crucial drive (or only a legacy model) is present, an error will appear and the program will have to be closed and reopened once a compatible Crucial SSD has been connected.
Older versions of True Image HD used a 16-digit product key for registration of the program. This step is no longer required for the current version of the software. As long as a supported Crucial drive is connected to the system, True Image for Crucial will now install without registration.
Only the Clone Disk function is available and supported by True Image for Crucial. Other features present in the menus, such as Backup, Sync, and Dashboard, will require updating to an unrestricted Acronis product at
www.acronis.com. After purchasing a license for a full Acronis product, support for these features will be provided by Acronis support.
An error on the original disk can keep Acronis from completing a clone operation, or result in boot errors trying to use the SSD after cloning. Running a scan to repair errors on your original disk, then retrying the clone, may address these malfunctions, but extensive or uncorrectible errors on your source disk may mean cloning is impossible or will result in persistent instability, in which case a clean OS installation may be the best solution.
2022 Micron Technology, Inc. All rights reserved. Information, products, and/or specifications are subject to change without notice. Neither Crucial nor Micron Technology, Inc. is responsible for omissions or errors in typography or photography. Micron, the Micron logo, Crucial, and the Crucial logo are trademarks or registered trademarks of Micron Technology, Inc. Acronis True Image is a trademark of Acronis International GmbH and/or other countries. Windows is a trademark of Microsoft Corporation in the U.S. and/or other countries. MacOS and OS X are trademarks of Apple, Inc., registered in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.
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