Palit Nvidia GTX 560

[Jerry Chan]

Hi, 

previously my graphics card as mention above was spoilt and I came down to Convergent to exchange it  as it was still under warranty. This was probably 1 year back. Now my replacement card is giving me blue screens and I am not able to load up to windows. After replacing with my old graphic card, my computer is able to load normally. Could you please advice on my options? Thank you!

Regards

Jerry

[Jerry Chan]

These are the info that I left out:

S/N T6110018151

EAN: 4710636266652

P/N: NE5X560THD02-1142F

[Low Eng Choon]

Hi Jerry, 

Based on your descriptions , we are still unable to advice you on your blue screen issues. Blue screens and unable to load windows could be due to a magnitude of problem.

Firstly, it could be power supply not supplying enough power to your card.

Secondly, it could also be graphics card error.

However, from the serial number given to us, this card is already out of warranty for more than 9 months. If you need to verify the issue of the problem, you may bring your graphics card down to our service centre for testing. But if it is found faulty, we will not be able to claim warranty for you for this card.

Sorry for any inconvenience caused. 

Regards

-----------------------------------------------------------
Eng Choon, Low

Convergent Systems (S) Pte Ltd
9 Ubi Crescent
Singapore 408572
Tel:+(65) 6337.0177  Fax: +(65) 6336.2247
Mon to Fri: 0930 to 1845 , Closed on Sat,Sun 'N' PH

Email: engc...@convergent.com.sg
Web: http://www.convergent.com.sg

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