Is Helvetica Neue Available On Windows

[Sinikka Curz]

Ihave an OTF package of Helvetica Neue and I had installed it, but every time I opened a file which contained some text using Helvetica Neue, Photoshop or Illustrator displayed that "resolve fonts" screen. All files I downloaded including mockups, layouts, icons and others which were using HelveticaNeue, there wasn't a match with their "helveticaneue" and the one installed on my computer, and those Helvetica Neue variations are always the same.

So, my question: Are there "standard" files for Helvetica Neue? Sounds like every designer in the world uses the same Helvetica Neue (a TTF version maybe) and I just can't find a file that matches the most used one. I downloaded Helvetica Neue from a lot of sources on the internet but they come different, then I have to see that annoying screen asking me to resolve fonts missing.

Fonts are not public property, there are bought, sold and controlled like any other art or tool. If you want the real Helvetica Neue you can get directly from the foundry that created it - -originals-library.html

I didn't know MacOS already came with it, Windows doesn't come neither with Helvetica Neue nor standard Helvetica. It's not about being an "authentic" file or having the original font bought from its founder, it's about avoiding a "missing fonts" notice.

I understand completely, it's a constant problem. Any artwork you receive from a designer should be packaged with the fonts they used so for your immediate problem it may be best to let the designer know you need the fonts. For the long term problem, there's no solution really. You can turn on 'font substitution' but that lends itself to an entirely new set of problems, a major one being having to do typesetting everything from scratch again. There are about 5 billion versions of every font made by random people available for free and then there are the originals, crafted by the foundry.

It depends on your needs. If your just needing to print something submitted to you then all you need is the font the designer used. On the other hand, if your the designer then it matters more and OpenType tends to be more flexible, allowing more typesetting and finessing, alternates, ligatures, etc.

Fonts are not public property, there are bought, sold and controlled like any other art or tool. If you want the real Helvetica Neue you can get directly from the foundry that created it - -originals-library.html.

Allowing another designer access to fonts for the same projects and packaging fonts with projects are both perfectly acceptable. Did the files you downloaded include fonts or not? If they did then you just need to install them and use them, if they did not you need to ask them for the fonts so you can finish the project. It's that simple. And no, there isn't just one single standard Helvetica Neue anymore, there is the original Neue Helvetica from Linotype I posted in the very first reply. Others are legitimate remakes or variations, and a lot are knock-offs and pirated copies.

No, you didn't understand. When I say "designer" or "websites", I was referring to websites that everyone can download assets from, like dribbble, freepik, behance etc. For example, I've downloaded a psd with all elements of Bootstrap UI, such as buttons, tooltips etc, but I have seen that who works on a Mac usually uses Helvetica Neue, like you've said me that it already comes with Mac, which is great and Mac fonts are very better than those that come with Windows, I just use Windows because Macs in Brazil cost higher than a Camaro in US.

Anyway, when I download a UI, a mockup, a set of buttons or whatever else, they usually come with Helvetica Neue, so it's a top popular font as I can see. I have around 4 options of versions of Helvetica Neue, but they are not the same when they are installed, I mean, every version appears different on Photoshop fonts list, and when I open a file where Helvetica Neue was used in, Photoshop "prompts" me to resolve "missing" fonts. Like you've said, that's an annoying pain really.

There are differences just between various versions of Helvetica Neue. That was our corporate font, and when we switch from Win XP to Win 8, we had to get a new version what worked with Win 8. Then all my text files had the same problem you're having. I feel your pain, but not sure there is much you can do.

Gotcha. I was under the assumption you were downloading project materials from a firm, agency, etc. So we're right back where we started - it can be a constant problem and there is no solution other than buying a version that you like to use in place of all the hack versions. People make their own fonts all the time and name them whatever they want, there may well be 100,000 versions of Helvetica Neue out there for all I know. Frustrating.

If you're not interested in purchasing it then there is positively no solution for you. You will simply just have to deal with having multiple versions on your machine. I purchased the entire family from Linotype about seven years ago and have never messed with another version since. Linotype: Neue Helvetica font family. Authentic, genuine and a little expensive but worth it.

Yes, I think that there is no better option than buying the original, doesn't matter if is a font, a software or anything else. The problem is that everything in Brazil costs a whole life and after that it's possible that you're still in debt. In summary, I will "resolve" the missing fonts by picking an option for each them which Photoshop says that is not installed, that's the way...

Completely forgot about doing this for you, sorry. Anyway, here are screenshots of of Neue Helvetica installed on this very machine in Photoshop 2017, if these screenshots are NOT what you were after then carefully and clearly explain what you're wanting to see and I'll post it back up.

First image is just FYI, only showing the macOS version in case you were curious. Two other Helvetica Neue families from Linotype are listed immediately below it - 'Helvetica Neue LT Pro' and 'Helvetica Neue LT Std'.

I have the same 14 fonts that Old Bruce shows, and while the Apple versions do not have the same features as modern versions (e.g. the Pro flavor that you are considering), they do come with Cyrillic and Greek character sets that are not available in Pro versions.

EDIT: The screenshot you provided shows that you have 12 styles of the Apple version, perhaps two are conflicting with the version you had tried to install and therefore are not included. Try what happens after you have removed installation of the "rogue" version.

Monotype support person could not unfortunately provide much help. I think the single crucial question to ask them would be asking what is the exact family name of the font that is displayed when the font is selected on macOS. It must be something different than Helvetica Neue. E.g. Helvetica Neue Pro would suffice, or Heveltica Neue LT, or anything that helps them to become a family of their own.

OMG, it is unbelievable the Monotype/MyFonts.com customer support should give answers like this (and that the web site shows the full name as family name and the PostScript name as the full font name, as in the screenshot you provided). This is a single font name, while what you would need to know is the common family name that the fonts in this package have. It is hopefully something like Helvetica Neue Pro...

When I yesterday visited MyFonts.com and Linotype.com, I visited these same tech info pages which are fine as per font, but the actual family name is not shown anywhere (the name that is shown on the web site as the common name is not necessarily the same as the actual familyname used in fonts, so e.g. for these fonts the name shown on the web page is "Neue Helvetica" (followed by "Pro", "Paneuropean", "World", etc., while the actual familyname is reversed, e.g. for the "World" version it is "Helvetica Neue World". It would be important to anyone on macOS that the familyname is something else then "Helvetica Neue".

When I yesterday visited MyFonts.com and Linotype.com, I visited these same tech info pages which are fine as per font, but the actual family name is not shown anywhere (the name that is shown on the web site as the common name is not necessarily the same as the actual familyname used in fonts, so e.g. for these fonts the name shown on the web page is "Neue Helvetica" (followed by "Pro", "Paneuropean", "World", etc., while the actual familyname is reversed, e.g. for the "World" version it is "Helvetica Neue World". If would be important to anyone on macOS that the familyname is something else then "Helvetica Neue".

Full Font Name is exactly that - Full font name (Name ID 4)

Sometimes that is the same as PostScript Name (Name ID 6).

Sometimes it is not the same - like in your image above for Helvetica Neue World.

And you can see the correct Full Font Name for that font on MyFonts here:

-helvetica-world-font-linotype?tab=techSpecs

More advanced DTP applications such as APub typically use the

Typographic Family name (Name ID 16) - what you see in the Font Family list, and

Typographic Subfamily name (Name ID 17) - which are the Font Styles.

Not a good idea to try compare the naming of various Helvetica families as they have been released different times and some old bad ideas have been rectified, and some of them are configured quite differently.

MyFonts.com seems to state (according to the screenshot provided by OP) that the "Family Name" of "Neue Helvetica 55 Roman" (that is, a single font that belongs to the basic Pro value package of the referred font family) is "HelveticaNeueLT Pro 55 Roman". That certainly cannot be the family name in the sense of group name shown in the screenshot I made from FontLab.

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