Vahan Samanvay Internet Query
Maureen Quartaro
In an endeavor to improve the responsiveness of the police to the needs and aspirations of the people, the COMMUNITY POLICING RESOURCE CENTRE (CPRC) has been established at District Head Quarters Kapurthala. CPRC will work as a single point public interface under which various schemes will be implemented. The CPRC will help police in delivering people friendly and responsive administration, thereby coming upto the expectations of the people. The centre will also involve community in tackling crime and to implement community-oriented schemes in partnership with NGOs, grass root organizations and other government departments.
CPRC covers carpet area of about 3200 sq.ft having 8 rooms in addition to a big reception room. It is located on RCF road in the premises of police station Sadar, Kapurthala. CPRC is very convenient for people to reach either from Bus stand or Railway Station.
The reception room caters to the visitors who come to CPRC for various works. A lady ASI works as a receptionist who records all the details about the visitors. The visitors register is maintained at the reception with the details like name of the visitor, purpose of visit, whom to meet, remarks, etc.
View of reception Hall
In the reception room about 120 books on various topics like women and child rights, freedom fighters, great sons of India, history, culture, religion, Punjabi literature, story books for children, etc. have been kept for public and staff posted at CPRC.
Various paintings and posters on social issues like dowry demand, dowry deaths, rape, child rights, human rights, etc. have been displayed in the gallery, so that just by cursory look people get impression about the social evils.
Information counter is paperless office and is the most important organ of community policing resource centre. The information counter has information on variety of issues. Four I-3 computers along with internet facility have been provided at the counter. Four computer operators have been specially trained for this purpose. To carry out the smooth and efficient functioning of CPRC, softwares have been developed on passport verification, service verification, arms licences, motor vehicle verification, national status, etc. With the use of softwares the information is retrieved within a minute and caller is given feedback immediately. He gets information without wasting time on telephone itself. It also creates new kind of work culture in the police department as well as it instills confidence among the people.
A large number of cases of cheating and fraud of serious natures are reported by the public. The dealing of these cases requires knowledge about laws, and the procedure to be followed for the investigation of the cases.
Keeping in view the serious nature of the problem Economic Offences Wing has been established at CPRC to look into the problems of serious fraud, illegal travel agents cases, etc. It is headed by an Inspector rank officer.
The cases relating to domestic violence and demand for dowry are often reported to the police. These cases have to be dealt with lot of sensitivity. A matrimonial dispute redressal committee consisting of social activists, lawyers, reporters, retired police officers, house wives, retired teachers, etc. has been constituted. They were given training about handling of various natures of cases. It has been observed that in more than 95% of the cases the matter is sorted out amicably.
Foreigner Registration Branch situated in CPRC Building which is being headed by a Assistant Sub-Inspector. Kapurthala district is known for large number of NRIs who are settled worldwide. This branch deals specially registration ( Arrival and Departure ) And visa extension etc.
In this case the most important query is to find the persons whose authorized stay has been expired or about to expire. This query guides the police department to tell applicant about overstay and instruct him to extend his stay if he wants. This query solves a major problem of foreigners who comes to India and keeps on living here beyond their authorized stay.
On receipt of application from the officers concerned, the receiving dates are filled and finally the application is sent to Regional Passport Office (RPO) with the comment that application is recommended or otherwise.
Like passport verification all details are filled in the same way, but in this case verification number, instead of passport application number is mentioned. Same reports and queries are obtained in this case also.
Different dates like dispatch to Police Station, date of report by SHO, date of report by DSP, date of remarks by the SSP and dispatch to DC office are entered and also that whether the verification is recommended by the concerned authorities or not.
4a15465005