Can you get a refund from Aeromexico @+1 802-317-6020

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sofia jonas

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Dec 18, 2023, 8:02:50 AM12/18/23
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Can I get a refund on Aeromexico tickets? This is the most raised query among travelers. You will get all the answers to the submitted question here. Passengers should read the information below as it will explain under which circumstances the Airline will charge a cancellation fee or provide a complete refund.

  • Passengers are supposed to get a complete refund only if the cancellation is made within 24 hours of purchase.

  • If you have canceled beyond 24 hours, the charges of $200 will be applicable and deducted from the refund value.

  • Those who have used miles for Booking are not eligible for a refund.

  • The cancellation fee would apply on non-refundable and refundable tickets after 24 hours of Booking.

  • People who hold non-refundable tickets are eligible for the applicable fee or taxes.

  • Refundable ticket holders can get the complete ticket value refund without any cancellation charges.

  • The refund amount depends on the fare type or route the customer has chosen.

  • The refund will be transferred to the passenger's account, and it will take nearly 7 - 10 business hours to reflect the transaction.

How to claim a refund with the Aeromexico Flight?

If your canceled booked ticket meets the Aeromexico refund policy's eligibility criteria, you can submit the refund request online. Here are essential steps that you must know.

  • First, you should reach the Aeromexico Airlines website.

  • You should select Manage Booking and click on the cancel.

  • Enter the booking details like PNR number and last name on the itinerary.

  • The refund form link will appear on the screen when the cancellation process is complete.

  • Kindly click on it and fill in the essential details like personal information, phone number or email, and bank account details for the refund.

  • Then tap on submit, and the Airline customer service will check the eligibility for a refund.

  • The refund will be credited to the ticket holder's account within seven working days if it meets the criteria.

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