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Air France recently amended its cancellation policy, providing passengers with a range of options for ticket modifications, cancellations, or refunds. Both refundable and nonrefundable fares are covered, each with distinct regulations.
Non-Refundable TicketsFor restricted fares, specific conditions apply:
Conditions for Non-Refundable FaresCancellation applies to unused segments only.
Passengers can request cancellation and receive a future credit voucher, valid for a year from the cancellation date.
Any fare difference for a new booking must be paid by the passenger.
No reimbursement for the remaining amount in case of a lower fare.
Exceptions for refunds may be made in case of death, illness, or injury to close relatives.
Non-restricted fares have different guidelines:
Refundable Ticket ConditionsPassengers can claim a refund for the unused portion.
International flight cancellations can be made up to 4 hours before departure; domestic flights within France allow cancellations up to 2 hours before departure.
Cancellation post-departure incurs a no-show fee in addition to the airline's cancellation fees.
Within 24 hours of booking, passengers can cancel without any fees under specific conditions:
Eligibility for a full refund if the departure date is at least seven days out from the cancellation.
Not applicable to frequent flyer members, group bookings, or reservations using travel credit coupons.
No cancellation fees apply within the 24-hour window, allowing for flight changes.
Cancellation can be done online, via phone, at the airport, through live chat, or social media:
Methods for CancellationOnline Cancellation: Access the airline's website, locate your booking, and follow the cancellation prompts.
Phone Cancellation: Contact Air France's customer service for assistance.
Airport Cancellation: Available up to 3 hours before international flights and 2 hours before domestic flights.
Live Chat: Use Facebook Messenger, Twitter, WhatsApp, or the airline's live chat.
Social Media: Explore Air France's social media for information.
Fees vary based on the time of cancellation and method:
Cancellation Fee StructureAfter 24 hours of purchase: Online - USD 200, Phone - USD 250, Airport - USD 200
Within 24 hours of purchase: No fees apply.
The airline's policy covers delayed, denied boarding, and canceled flights:
Compensation and RightsDelayed flights: Entitlement to meals, drinks, and refunds for delays exceeding three hours.
Denied boarding: Rights to care and compensation for alternate flights.
Compensation varies based on delay duration and flight distance.
Delay: Ranges from USD 250 to USD 600 based on distance and delay duration.
Cancellation: Varies from USD 250 to USD 400 based on flight distance.
Air France's cancellation policy aims to provide passengers with flexibility while ensuring compensation and support in various flight situations.
For instant clarity on Air France Cancellation policies, fees, and procedures, call us at +1-866-884-0658 to connect us. π²πΒ
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