-------- Original Message --------
Dear sir,
It was pleasure to receive your encouraging email. It seems that the new
owner has agreed to our request and suggestion to help the old previous
customers to re-build his reputation.
We are happy to hear that we have been of some help to you and solve
your problem while sitting in India.
Please feel free to write to us when ever you have any other complaint.
We provide help world over.
with best regards,
Sunil Prakaash
Consumers forum
www.consumer.org.in
Big J. wrote:
> This shop was recently sold and the new owners appear to be working
> hard to establish a shop based on hard work and honest service. The new
> owner has contacted me and arranged to compensate me for the tire. He
> also assured me that he has gone through the tires at the shop and has
> thrown out tires that were questionable. This by itself was an
> important step to ensure the safety of others. I hope that the new
> owners can continue to rebuild ties with old customers who had negative
> experiences with the previous owner. Unfortunately, the previous owner,
> Abe, burned a lot of bridges with the locals but with Abe out of the
> picture and the new owners' intent to provide honest and reliable
> service, old customers can hopefully return and become satisfied
> customers. Thanks again Tom and good luck.
>
>
> >
>
>