Isuccessfully changed my password 3 weeks ago. I still cannot get into my hotmail because upon entering my password, it wants to send a security code to my OLD phone number. There's no option to change the destination of the code. In my account details, it shows my NEW phone number. I've tried numerous ways to contact outlook support to no avail.
800-642-7676 recorded voice gives me the address of "support website," which tells me to log into my hotmail account for help! Duh. Another number,
843-894-7676 reached a guy who said "wrong number" and hung up.
Remember to keep your account recovery information up to date to prevent such issues in the future. Microsoft takes account security seriously, so the recovery process may take some time, but they should be able to help you regain access to your account.
to try to regain access to your account, you can try to use the Recovery Form:
Microsoft provides a recovery form that you can fill out to verify your identity and regain access to your account. Here is how to use it:
@LeonPavesic Thank you so much for giving the tips. I did try to fill out the form it gave me error message (The Microsoft account you've entered does not exist.). seems like they permanently deleted that account, I don't know how they can do that. I have that email last 35 years and has all my all info, history data. Thanks again for you time for replying to this message.
"I accidentally deleted several important emails in Hotmail when I cleared up the Inbox. And later, when I required those emails, I came to know that they were deleted. Is it possible to recover deleted emails from Hotmail? If yes, please tell me how to do it. I really want to retrieve those messages."
Hotmail (Outlook.com) is a webmail service. Users can access it from a web browser anywhere in the world or view its emails in Outlook if you have added the Hotmail account. Sometimes, you may get one or more emails lost by accidentally hitting the "Delete" button or for some other reasons. When it happens, you may want to recover the deleted Hotmail emails, especially when those lost emails contain important messages.
It is not a complicated thing to recover deleted emails from Hotmail after you've read this tutorial. Here, you can learn how to recover deleted Hotmail emails from Deleted Items and how to recover permanently deleted emails in Hotmail with email recovery software.
I'm receiving about 50 to 150 emails every week on an old Hotmail email address for the last couple of weeks. The content of the email is legit, it comes from Microsoft, someone is requesting a single-use code for account reset. Note that you don't need a password to request such a reset code for any hotmail or
outlook.com address..
The Hotmail account itself has a strong generated password that I change every now and then, and it also has 2FA enabled so I'm not worried. However if you look at the account activity there are no successful logins but constant logon failures from all over the world, mostly the US and China or India.
Is there anyone that has a good tip on how to make this stop? I don't get why there even is an option to reset an account this way as 2FA is enabled etc. There is no way to turn that off.. Is there any setting I need to change in account security? I haven't found anything that works. The mails just keep coming.
1: Report all the emails as phishing or scam. This will help Microsoft to identify and block the sender, and prevent them from sending you more emails. Also, you can block the sender manually by adding them to one of your blocked sender lists.
2: The second you can do is delete all the emails and not click on any links or attachments. because some of these emails may contain malicious software or the scammer is trying to trick you into revealing your personal information. Do not reply to them or provide any information they ask for.
I'm sorry, bro, but you're misunderstanding the question. He asked how to stop emails from Microsoft Recovery, not from someone pretending to be from Microsoft. There's someone who keeps trying to pretend to be Caspar and asks for a code to log in (maybe he is using some kind of brute-force code generator and wants to try his luck, and trust me he will get those luck coz i'm once a victim too up until now i get those annoying email).
He just asked how to stop Microsoft from sending a large number of those code requests. We all know that's impossible unless Microsoft itself limits how many times someone can request a recovery code. Limiting it to once a day would be great, or maybe limiting it to certain locations would be great too.
Unfortunately, if you no longer have access to your recovery email accounts of phone numbers your account may be unrecoverable.
A One Step Way to Lose Your Account Forever
Are Free Email Services Worth It?
Hi Leo,
Really clear and understanding article, in my case, someone have provided updated recovery info that was and old mobile number without access anymore, I checked and it is not in use when called, they replaced old recovery info with an alternate email address that I dont know.
However if it can be of any help I was able to change my password providing many subjects emails and recipient also, so for now the cant access my account, but still need to wait for the 30 days period to change recovery info.
My concern is if the were able to updated without the old number active I SUPPOSE that change will be rejected and I will be in full charge of my account when period expired without a confirmation from the old mobile number, if this is correct I suppose I will be in the same situation to update my recovery info.
Really annoying that I was able to probe to MS system that I own and have access to the account and I need to keep waiting for the period with the high risk that security info finally updated and will lose any access and the have total control of my acount.
Regards
This article was co-authored by wikiHow staff writer, Travis Boylls. Travis Boylls is a Technology Writer and Editor for wikiHow. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. He specializes in Windows, macOS, Android, iOS, and Linux platforms. He studied graphic design at Pikes Peak Community College.
This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources.
This article has been viewed 2,348,499 times.
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Did you forget your Hotmail password and can't access your account? It's easy to recover your password through Microsoft Outlook online, which is now the official email provider for any email address ending in "@
hotmail.com". We'll teach you the easiest way to reset your Hotmail login password using your recovery email address or phone number.
You can add multiple recovery addresses and phone numbers by repeating these steps. When you want to reset your password, you can choose which alternate email address or phone number the code should be sent to.
Nowadays, through the popularity of social media like Facebook, WeChat, etc. Emails are still tools to bridge business and relationships. Hotmail is one of the most welcomed mail platforms globally. When using it in daily life and work, we inevitably delete emails unaccidentally. But never mind, you can learn how to recover your deleted Hotmail emails from the blog. Take my lead now.
Through Wondershare Recoverit, you can restore local Hotmail emails in three simple steps: Select-Scan-Recover. It is one of the most reliable software that enables you to preview before recovery and filter during the scan. Besides, it supports Windows and Mac OS, you needn't worry about the compatibility problem.
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