In today's highly competitive business environment, marketing is everyone's business. No matter your work experience, if your role increasingly involves marketing responsibilities, you need a solid understanding of its core concepts, methods, and strategic perspectives.
Due to our application review period, applications submitted after 12:00 p.m. ET on Friday for programs beginning the following Monday may not be processed in time to grant admission. Applicants will be contacted by a member of our Client Relations Team to discuss options for future programs and dates.
Executives from across your organization will benefit from this program, particularly non-marketers who have been given increased responsibility for marketing and planning and need to learn how to evaluate the performance of their marketing functions. Also, managers in any area involved in the development and management of new products will benefit, including those from divisions such as engineering, operations, research and development, finance, accounting, sales, and public relations.
To further leverage the value and impact of this program, we encourage companies to send cross-functional teams of executives to Wharton. We offer group-enrollment benefits to companies sending four or more participants.
Participants were an interesting mix in terms of industry and career experience. Professionals proactive about getting the best quality education and achieving higher goals personally and professionally. There were networking opportunities with participants and professors, who have an open door to former students. Companies that want to go from good to great need this experience.
Before I took Strategic Marketing for Competitive Advantage, being in a corporate support function, I thought most of marketing was smoke and magic. We spend hundreds of millions of dollars on marketing every year, and it was difficult for me to see the value. The program showed me through data what that value is and will be. Without it, you have no signal, and if you have no signal for even a short period of time, you become irrelevant.
My background is in engineering, and I have not had formal business training. Strategic Marketing for Competitive Advantage gave me a great base to have better conversations and a better understanding with our product owners. Because my role as IT director is internal facing, I wanted to come away with strategies and techniques I could use to take internal projects forward. I now have a better ability to evaluate why we do things in more grounded ways.
A marketing strategy is a long-term plan for achieving a company's goals by understanding the needs of customers and creating a distinct and sustainable competitive advantage. It encompasses everything from determining who your customers are to deciding what channels you use to reach those customers.
With a marketing strategy, you can define how your company positions itself in the marketplace, the types of products you produce, the strategic partners you make, and the type of advertising and promotion you undertake.
Marketing is about connecting your company with potential customers and connecting those customers with your products. It involves understanding customer needs, translating those needs into products and services, packing and pricing those products and services, and then convincing customers that they need to buy those products and services.
Marketing isn't just advertising, public relations or putting together a website or email campaign. It's also about everything leading up to those activities to support both your customers and your sales team. It, ideally, drives your entire business and determines what products you produce and how you distribute them.
In short, having a defined marketing plan makes you more successful. According to a CoSchedule survey, companies who have a documented marketing strategy are 313% more likely to be successful than those who don't.
Your company's vision and objectives are the driving factors behind your marketing strategy. These overall objectives help determine your marketing goals, which your marketing strategy is in service of.
Your marketing goals build on your company's goals. You might set a goal to achieve a specific market share, dominate a particular channel or reach a certain percentage of a certain type of consumer. Your goals should be reachable and measurable.
The goals you set help you define the target market to pursue. This requires you to get familiar with the customers in this market, which requires some degree of market research and analysis. You need to determine the following about the target market and its customers:
Developing the product falls outside the parameters of the marketing department, of course, as does producing the product. But marketing should have a prominent and vocal role in determining the product's features, pricing and packaging, as determined by customer needs and metrics.
Unsuccessful products often have attractive features but unless those features translate into benefits, customers simply don't care. It's not a matter of "if you build it, they will come," it's a matter of meeting your customers' needs.
Product positioning should build on a product's benefits and how the product meets the needs of the target audience. You have to deeply understand what your customers value and then position your product accordingly.
Optimizely One, our digital experience platform should be part of your company's marketing strategy. Optimizely's online solutions help you better manage your digital assets, optimize the customer experience, and enhance your company's ecommerce efforts, improving the effectiveness of your evolving marketing strategy.
By consistently delivering valuable content that resonates with your target audience, you can position yourself as an industry expert, gaining a market advantage. Building a community around your brand is equally important. Engage with your audience, respond to comments and offer help. By doing so, you establish a connection and build a loyal following.
Another way to solidify your competitive advantage is by giving away valuable resources for free. Free tools or services that people are accustomed to paying for can foster a sense of affinity toward your brand. Offering something unique and useful helps establish your value proposition and separates you from the competition.
When you provide free offerings to your target audience, you are essentially removing barriers and inviting them to experience your brand without any financial commitment. This gesture creates an instant sense of goodwill and reciprocity, as customers feel valued and appreciated.
At its core, brand storytelling is about crafting narratives that resonate with the target audience. It goes beyond the features and benefits of a product or service, delving into the realm of emotions, values and aspirations. When you marry what your brand excels at with a compelling story, you will encapsulate the fundamental human need for connection, empathy, and understanding.
Another impactful aspect of brand storytelling is its ability to build trust and credibility. In a world where consumers are becoming increasingly skeptical of traditional advertising, authentic storytelling offers a refreshing alternative. Customers are more likely to engage with brands they perceive as honest and reliable, resulting in long-term relationships and repeat business.
Furthermore, brand storytelling is a valuable tool for building a sense of community. By sharing stories that resonate with a specific target audience, businesses can create a sense of belonging and foster a community of like-minded individuals. This community-driven approach encourages engagement, collaboration, and user-generated content, strengthening brand loyalty and advocacy.
Continuously produce high-quality content, engage with your community, and find ways to surprise and delight your audience. Embrace innovation and reinvest in your business. The compound effect of these efforts over time will solidify your sustainable competitive advantage.
Eric Siu is a seasoned entrepreneur and CEO of the digital marketing agency Single Grain, which drives scalable and predictable revenue growth using paid ads, SEO, and content marketing. He has successfully scaled multiple businesses and assisted clients in various industries, including Amazon, Uber, and Salesforce, to do the same. Eric hosts two podcasts: Marketing School with Neil Patel and Leveling Up, where he dissects growth levers that help businesses scale. Follow him on Twitter @ericosiu.
Subscribe to Leveling Up and receive a free 2024 Growth Guide in your inbox. These emails are brimming with marketing strategies that are working right now and must-have resources. Join our community of 15,000+ subscribers, including professionals from Amazon, Google, and Samsung.
N2 - Presents a robust marketing strategy framework, allowing students to familiarize themselves with the theory in a systematic and approachable way.Applies strategic models to business, using case studies throughout each chapter to demonstrate how firms such as Nike, Samsung, and Tesco develop their marketing strategies and maintain their competitor advantage.Takes a strategic perspective, rather than marketing management perspective, helping students to understand the impact marketing strategy has on an organization.Features abstracts of journals articles in each chapter, making original research accessible to students and encouraging further reading.New to this editionA new chapter on international marketing strategies explores the potential of foreign country markets, international marketing opportunities and challenges, foreign market entry modes and marketing mix strategies in international markets.An increased international focus introduces further examples from emerging markets including Asia, South America, and the BRIC countries.Additional European examples from a variety of industries from both SMEs and large organizations.Increased coverage of advances in technology that influence brand building and customer behaviour, such as the increasing use of social media.Completely updated literature on the theory and practice of marketing strategy and planning.The third edition of Strategic Marketing examines the ways in which companies create and sustain their competitive advantage. Utilizing a robust marketing strategy framework, it covers each of the central questions in the popular "WWHD" model:Where are you now?Where do you want to be?How will you get there?Did you get there?This framework provides students with the tools and techniques to assess the role of marketing strategy in an organization, and to evaluate its impact and contribution.This text is accompanied by an Online Resource Centre which provides:For students:Chapter summariesInternet exercisesKey themes and further readingWeb linksFor lecturers: Additional case studiesGuide to additional case studiesAnswers to case questionsCase analyses and teaching notesPowerPoint slidesTest bankLinks to video clips on strategic issuesReadership: Suitable for both undergraduate and postgraduate students taking strategic marketing modules.
c80f0f1006