As the message advises, the problem can generally be resolved by reinstalling the security device (HASP) drivers from the Start menu. Go to the Digitizer V5 program group and select 'Reinstall HASP Drivers'.
With the first release of Digitizer V5, version 2 updates were not supported and the product key had to be manually enabled by Support. With the second release (V5.0M), if you have not already updated from V2, you will be able to do so in the normal way. Simply reboot the machine and follow the product activation prompts on screen when you restart the software.
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Previously, customers upgrading from DigitizerJr V5 to Digitizer V5, were incorrectly prompted to attach a V5 dongle. This is not necessary with V5 upgrades which are handled by means of a product key.
Wilcom uses a security device (called a dongle) to protect your EmbroideryStudio software license. This USB device not only protects the investment put into developing our intellectual property, but more importantly it offers you the security that the license you purchased is legitimate and no-one else can steal it.
When we prepare and ship your order, the dongle is temporarily activated. If, for any reason, your order is lost or stolen while in transit, our system will deactivate the dongle so that it has no commercial value and cannot be used or resold. If this occurs, Wilcom (or your reseller) will then be able to send out a replacement product.
Any Element you choose after the purchase of your software can easily be activated with new Access Codes & remains connected to your Dongle without installing new software. It is a seamless process with minimal effort.
EmbroideryConnect is a small, yet powerful assistant that enables embroiderers to wirelessly manage and transfer embroidery designs between EmbroideryHub (EmbroideryHub included free in the latest EmbroideryStudio e4.5), and their embroidery machines. This new device not only saves users an incredible amount of wasted time traveling back and forth through their shops and factories but also enables designs to be selected via a standard barcode reader and loaded into the device, ensuring that the right design is used every time. The device always remains connected to the embroidery machine, eliminating the costly wear and tear of expensive embroidery machine controllers and computers that is widely experienced daily by most companies. These are big money-savers.
There are many other benefits too such as encryption and security to keep designs and intellectual property safe, a growing modern concern. Powerful LED lights act as a visual notification so that machine operators can easily manage their designs.
This new device not only saves users an incredible amount of wasted time travelling back and forth through their shops and factories, but also enables designs to be selected via a standard barcode reader and loaded into the device, ensuring that the right design is used every time.
The device always remains connected to the embroidery machine, eliminating the costly wear and tear of expensive embroidery machine controllers and computers that is widely experienced daily by most companies. These are big money-savers.
The revolutionary EmbroideryConnect was designed for small and medium size embroidery factories. Multiple devices can work together to provide a seamless production process. Benefits can also be found with retail kiosk operators.
e4.5 includes a new software component called EmbroideryHub. It is a management console to set-up and manage your EmbroideryConnect devices. EmbroideryHub is standard and free in all levels of EmbroideryStudio e4.5
Wilcom has announced the launch of EmbroideryConnect, a new WiFi device that enables users to wirelessly manage and transfer embroidery designs between their embroidery machines and EmbroideryHub, which is included free in the latest Wilcom EmbroideryStudio e4.5 software.
The small device, which remains connected to the embroidery machine, enables users to select their designs via a standard barcode reader, and then load them into the EmbroideryConnect device to ensure that the right design is used every time.
Other features include encryption and security to keep designs and intellectual property safe, as well as LED lights that act as a visual notification, so that users can manage their designs with ease.
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