The reason is, because EEA for Linux needs quite old libssl and libcrypto libraries. Checking with strace you will find that EEA for instance checks for libraries in /opt/eset/eea/lib before using the globally installed libraries. My workaround is as follows:
It is impossible... Ubuntu already sent to users suggestion to update to Ubuntu 22.04.1 LTS.... When you guys provide us support to this version? I paid for the crossplatform antivirus system, but now I need to think what to buy next time, because I have a lot of ubuntu workstations...
The issue is, that when it comes to the upgrade of ESET Endpoint Antivirus to v7, the client is not updating the modules anymore. It seems that the detection engine can be updated, but not the modules of Endpoint Antivirus. With Endpoint Version 6.6.... everything is working fine.
Do i need to do some reconfiguration of the endpoint policies? They have been configured to use the proxy servers for upgrades. I can not find anything regarding the endpoint policies in the ESET KB, only for the agent policies.
Current config, which is working with Endpoint Antivirus v6.6... but not with v7.0...:
Issue Description:
After updating these 20 test machines to ESET Endpoint Antivirus version 10.1.2050.0, I observed that 5 of them ended up in an unusual situation. The problem is that although the endpoint antivirus was successfully updated, the application itself does not appear in either the Windows programs list or the ESET management (on-prem ESET Protect)under Product and Licenses, as shown in the attached screenshot.