Conifer issues as of roughly 10:05 AM

[Daniel Scott]

Around 10:03 AM today, I received an automated notification that our SIP service was failing.

That was followed at 10:08 with an automated notification that the report server was failing.

At 10:14, a ticket was opened saying that Conifer was down; even though the main landing page was still being served up, any attempt to perform some sort of functionality failed with an "Internal server error".

At this point, a system reboot was warranted; I took the time to also apply the operating system security updates that were in the queue.

Unfortunately, the reboot appears to either have failed, or some other issue has come into play, as the system will not respond to my attempts to connect to it. Our hosts, BC Libraries Coop, are investigating the issue on their end, so I'm hopeful that this will be resolved shortly and will update you accordingly as I hear more.

--

Dan Scott
Associate Librarian & Chair, Library and Archives
Bibliothécaire agrégé & Directeur, Bibliothèque et archives
Laurentian University / Université Laurentienne
Phone: 705-675-1151 x3315

[dsc...@laurentian.ca]

As of 11:05, BC Libraries Coop resolved the networking issue that was blocking our connectivity and I was able to finish restarting the system. All systems should once again be available.