Concerto hardware player link broken

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Matthew Swanson

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Feb 12, 2016, 2:44:34 PM2/12/16
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I've been trying to get a hardware player up and running with no success. Finally opted to use the prebuilt image but the file does not exist on http://dl.concerto-signage.org/

August

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Feb 12, 2016, 2:53:38 PM2/12/16
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Hi Matthew-it looks like there was a discrepancy between our web server and the Google cloud. The link should be fixed now: http://dl.concerto-signage.org/concerto_player.img.zip


-- 
August

On February 12, 2016 at 2:44:44 PM, Matthew Swanson (mswa...@georgefox.edu) wrote:

I've been trying to get a hardware player up and running with no success. Finally opted to use the prebuilt image but the file does not exist on http://dl.concerto-signage.org/
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Matthew Swanson

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Feb 12, 2016, 4:38:10 PM2/12/16
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Great, thanks! Another question, the hardware player isn't responding to the force shutdown or the shutdown time from the Concero GUI. Any ideas? Also, what is the default ssh username?


On Friday, February 12, 2016 at 11:53:38 AM UTC-8, august wrote:
Hi Matthew-it looks like there was a discrepancy between our web server and the Google cloud. The link should be fixed now: http://dl.concerto-signage.org/concerto_player.img.zip


-- 
August

On February 12, 2016 at 2:44:44 PM, Matthew Swanson (mswa...@georgefox.edu) wrote:

I've been trying to get a hardware player up and running with no success. Finally opted to use the prebuilt image but the file does not exist on http://dl.concerto-signage.org/
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Matthew Swanson

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Feb 12, 2016, 6:02:49 PM2/12/16
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Also, I deleted the screen that the hardware player was connected to and now when I click on the Hardware Players: 1 link, it brings me to a 500 error page that says this:


Something went wrong. Rest assured, you have been assigned 0% of the blame.


Sometimes a strategic retreat is the best option.


Abort!


On Friday, February 12, 2016 at 11:53:38 AM UTC-8, august wrote:
Hi Matthew-it looks like there was a discrepancy between our web server and the Google cloud. The link should be fixed now: http://dl.concerto-signage.org/concerto_player.img.zip


-- 
August

On February 12, 2016 at 2:44:44 PM, Matthew Swanson (mswa...@georgefox.edu) wrote:

I've been trying to get a hardware player up and running with no success. Finally opted to use the prebuilt image but the file does not exist on http://dl.concerto-signage.org/
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Matthew Swanson

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Feb 12, 2016, 7:20:23 PM2/12/16
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Don't know if this is helpful or not



App 32102 stderr: Started GET "/hardware/players" for 10.30.38.38 at 2016-02-12 16:15:38 -0800
App 32102 stderr: Processing by ConcertoHardware::PlayersController#index as HTML
App 32102 stderr:   Rendered vendor/bundle/ruby/1.9.1/gems/concerto_hardware-0.7/app/views/concerto_hardware/players/index.html.erb within layouts/application (4.0ms)
App 32102 stderr: Completed 500 Internal Server Error in 115ms (ActiveRecord: 26.0ms)
App 32102 stderr: Started GET "/frontend/26/fields/1/contents.json" for 10.30.9.242 at 2016-02-12 16:15:38 -0800
App 4096 stderr: Started GET "/frontend/26/fields/1/contents/1515" for 10.30.9.242 at 2016-02-12 16:15:38 -0800
App 32102 stderr: Processing by Frontend::ContentsController#index as JSON
App 32102 stderr:   Parameters: {"screen_id"=>"26", "field_id"=>"1"}
App 4096 stderr: Processing by Frontend::ContentsController#show as HTML
App 4096 stderr:   Parameters: {"screen_id"=>"26", "field_id"=>"1", "id"=>"1515"}
App 4096 stderr:   Rendered text template (0.0ms)
App 4096 stderr: Sent data woofoundtratifyconcerto-01.jpg (1.4ms)
App 4096 stderr: Completed 200 OK in 44ms (Views: 1.1ms | ActiveRecord: 7.5ms)
App 32102 stderr: Completed 200 OK in 92ms (Views: 0.4ms | ActiveRecord: 15.5ms)
App 32102 stderr: Started GET "/frontend/86/fields/2/contents.json" for 10.30.7.201 at 2016-02-12 16:15:39 -0800
App 32102 stderr: Processing by Frontend::ContentsController#index as JSON
App 32102 stderr:   Parameters: {"screen_id"=>"86", "field_id"=>"2"}
App 4096 stderr: Started GET "/frontend/86/fields/1/contents.json" for 10.30.7.201 at 2016-02-12 16:15:39 -0800
App 4096 stderr: Processing by Frontend::ContentsController#index as JSON
App 4096 stderr:   Parameters: {"screen_id"=>"86", "field_id"=>"1"}
App 8037 stderr: Started GET "/frontend/22/fields/1/contents.json" for 10.30.7.202 at 2016-02-12 16:15:39 -0800
App 8037 stderr: Processing by Frontend::ContentsController#index as JSON
App 8037 stderr:   Parameters: {"screen_id"=>"22", "field_id"=>"1"}
App 32102 stderr: ** [Airbrake] Success: Net::HTTPOK
App 32102 stderr:
App 32102 stderr: ActionView::Template::Error (undefined method `name' for nil:NilClass):
App 32102 stderr:     16:       <% @players.each do |player| %>
App 32102 stderr:     17:         <tr>
App 32102 stderr:     18:           <td><%= player.ip_address %></td>
App 32102 stderr:     19:           <td><%= player.screen.name %></td>
App 32102 stderr:     20:           <td><%= player.activated %></td>
App 32102 stderr:     21:
App 32102 stderr:     22:           <td>
App 32102 stderr:   app/controllers/application_controller.rb:114:in `set_time_zone'
App 32102 stderr:
App 32102 stderr:
App 32102 stderr: Processing by ErrorsController#render_error as HTML
App 32102 stderr: Completed 200 OK in 70ms (Views: 0.3ms | ActiveRecord: 9.1ms)
App 4096 stderr: Completed 200 OK in 71ms (Views: 0.4ms | ActiveRecord: 15.7ms)
App 8037 stderr: Completed 200 OK in 59ms (Views: 0.3ms | ActiveRecord: 9.5ms)
App 32102 stderr:   Rendered errors/error_generic.html.erb within layouts/no-topmenu (1.2ms)
App 32102 stderr:   Rendered elements/_head.html.erb (0.1ms)
App 32102 stderr: Completed 500 Internal Server Error in 61ms (Views: 4.0ms | ActiveRecord: 18.2ms)
App 32102 stderr: Started GET "/hardware/players" for 10.30.38.38 at 2016-02-12 16:15:39 -0800
App 32102 stderr: Processing by ConcertoHardware::PlayersController#index as HTML
App 32102 stderr:   Rendered vendor/bundle/ruby/1.9.1/gems/concerto_hardware-0.7/app/views/concerto_hardware/players/index.html.erb within layouts/application (4.1ms)
App 32102 stderr: Completed 500 Internal Server Error in 113ms (ActiveRecord: 21.4ms)
App 32102 stderr: Started GET "/frontend/87/fields/3/contents.json" for 10.30.25.204 at 2016-02-12 16:15:39 -0800
App 32102 stderr: Processing by Frontend::ContentsController#index as JSON
App 32102 stderr:   Parameters: {"screen_id"=>"87", "field_id"=>"3"}
App 32102 stderr: Completed 200 OK in 61ms (Views: 0.3ms | ActiveRecord: 10.3ms)
App 32102 stderr: ** [Airbrake] Success: Net::HTTPOK
App 32102 stderr:
App 32102 stderr: ActionView::Template::Error (undefined method `name' for nil:NilClass):
App 32102 stderr:     16:       <% @players.each do |player| %>
App 32102 stderr:     17:         <tr>
App 32102 stderr:     18:           <td><%= player.ip_address %></td>
App 32102 stderr:     19:           <td><%= player.screen.name %></td>
App 32102 stderr:     20:           <td><%= player.activated %></td>
App 32102 stderr:     21:
App 32102 stderr:     22:           <td>
App 32102 stderr:   app/controllers/application_controller.rb:114:in `set_time_zone'
App 32102 stderr:
App 32102 stderr:
App 32102 stderr: Processing by ErrorsController#render_error as HTML
App 32102 stderr:   Rendered errors/error_generic.html.erb within layouts/no-topmenu (1.2ms)
App 32102 stderr:   Rendered elements/_head.html.erb (0.1ms)
App 32102 stderr: Completed 500 Internal Server Error in 43ms (Views: 3.8ms | ActiveRecord: 12.5ms)

webse...@fortlewis.edu

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Feb 18, 2016, 1:05:46 PM2/18/16
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The default username/passwords are here for SSH: https://github.com/concerto/concerto-player/blob/master/passwords.txt

I am also having the same issue with the same stack trace, August. I just deleted a screen that was tied to a player and it's saying that it's still there but I can't view through the UI.

Any help would be great.

Thanks


Matthew Swanson

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Jun 22, 2017, 5:46:01 PM6/22/17
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I'm still getting this error when I click on "Hardware Players"

Marvin Frederickson

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Jun 27, 2017, 12:24:29 PM6/27/17
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Matthew,
Changing this line
19:           <td><%= player.screen.name %></td>
to this will get you past that specific error, this is because the screen was deleted that the player was using.  You might want to delete that player and readd it if desired.  I've create a ticket about that... https://github.com/concerto/concerto-hardware/issues/34
19:           <td><%= player.screen.name unless player.screen.blank? %></td>

It is probably located in this file: vendor/bundle/ruby/1.9.1/gems/concerto_hardware-0.7/app/views/concerto_hardware/players/index.html.erb

Matthew Swanson

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Jun 27, 2017, 4:40:55 PM6/27/17
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I added that and it broke Passenger and I couldn't get to the concerto GUI at all. Changing it back brought it back to how it was before. Hmmm

der...@gmail.com

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Jul 12, 2017, 4:50:09 PM7/12/17
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I have the same problem.
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