Re: Gta 5 Gerçek
Roseanne Devon
LinkedIn ve 3. taraflar, Hizmetlerimizi sunmak, analiz etmek ve geliştirmek ve size, LinkedIn iinde ve dışında daha ilgili reklamlar (profesyonel reklamlar ve iş ilanı reklamları dahil) gstermek iin nemli ve nemsiz erezleri kullanır. erez Politikamız hakkında daha fazla bilgi edinin.
te yandan patronun bir trl anlamak istemediği konu; teknik bir adam mşterinin ne sylediğini anlamaz, oğu zaman mşteri ile doğru iletişim kanalını dahi bulamaz, zaten byle bir sorumluluğu da yok. nk teknik sorumlu farklı mşterilerin farklı dillerinden bir ıkarım yapamaz ya da yanlış ıkarım yapar. Dşnn ki yanlış anladı, yanlış retim yapıldı, sorumlu kim?
Bir satış sorumlusunun teknik sorumludan yardım istemesi kadar doğal bir şey yoktur ancak belirli şartlar altında. ncelikle mşteri ile doğru iletişimi kurup,mşterinin tam olarak ne istediği konusunda yeterli ve detaylı bilgiye sahip olması gereken kişi satış sorumlusudur. Belirli bir teknik bilgiye sahip olmalı ki ne, nasıl, yaklaşık ne kadar srede ve retilebilir mi sorularına dahi cevap verebilmelidir. İşte yardımlaşma ancak bundan sonra başlar; mşterinin isteklerini teknik sorumlunun anlayabileceği dilden anlatmak, retimle ilgili fikir sunmak, teknik sorumlunun sorularını cevaplamak, birlikte retim yapılabilir mi diye tartışmak hep bu yardımlaşmanın neticesidir. Bu yardımlaşma sonucunu mşteri ile grşmek, tartışmadan elde edilen bilgilerin mşterinin karşı soruları iin baz alınıp cevaplanması da ancak bir mhendisin yapabileceği bir iştir. Yani mşteri ile retim arasındaki kprdr. Halbuki satış iin alelade bir kişi seerseniz, bir sekreterden teye gidemez.
Some jobs have a school, and even those who do that job boast a little and say, "We studied the school for this job". Of course, going to school is important, but there is also learning on the job, and in fact, this is the "mastery" situation, as the old people put it. When you learn the business at school and reinforce it on the job, you become both educated and master, which is indisputably the best. So is there a school for everything?
When you search on the internet, you come across many "sales engineer" postings, starting with "related engineering graduate". In other words, he will be a graduate of an engineering department related to the company's field of activity, and he will have the ability to sell / marketing by understanding the language of the customer, he will have the ability to persuade, he will be multifunctional like a Swiss army knife. Now the boss will say, "What is the need for an engineer for sales, put a man there to sell". He tells the truth, what is an engineer doing in front of a customer who comes to a grocery store saying "give me a kilo of sugar"? But if you are an engineering company or design your product / service according to the place where it will be applied, if you need to blend different requests of the customer with different products, or if your product / service has different functions in different areas, then you cannot put anyone that comes your way against the customer.
The boss, who likes to do a lot with less employees, comes to the fore again, "my dear, if necessary, the sales person asks for help from the technical staff, they talk together with the customer". Is it really so, let's try to analyze it: There is no one left who hasn't heard the saying "First impression is important". The customer, who calls the sales department or comes and make a face-to-face meeting, tries to find out the information of the person he encounters. If the customer has no information, he may believe the scarce information of the salesperson, but a negative situation after the sale is recorded in the negative part of the company. If the customer has little knowledge, they make the purchase by silencing the salesperson by saying "you don't know anything" and making fun of your company. Let's say we call the technical staff, does the customer care about the sales person anymore, doesn't he say "I got my all answers in the technical staff, there is no need to play with word of mouth, let me talk directly to the technical man"?
On the other hand, the subject that the boss does not want to understand; A technical man does not understand what the customer is saying, most of the time he cannot even find the right communication channel with the customer, and he does not have such a responsibility anyway. Because the technical responsible cannot make an inference from the different statements of different customers or make wrong inferences. Think that he got it wrong, wrong production was done, who is responsible?
It is very natural for a salesperson to seek help from a technical officer, but only under certain circumstances. First of all, the person who needs to establish the right communication with the customer and have sufficient and detailed information about what the customer wants is the sales manager. He/she should have a certain technical knowledge so that he/she can even answer the questions of what, how, approximately how long and can it be produced. Here, helping each other begins only after that; Explaining the customer's requests in a language that the technical responsible can understand, presenting ideas about production, answering the questions of the technical responsible, discussing whether production can be done together is always the result of this cooperation. Discussing the result of this cooperation with the customer, taking the information obtained from the discussion as a basis for the customer's counter-questions and answering them is a job that only an engineer can do. In other words, he/she is the bridge between the customer and the production. However, if you choose an ordinary person for sale, he/she can go no more than a secretary.
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