I am a senior and I am not a computer wiz by far. My lap top started slowing down, I had a guy clean it for me, I got it back it worked even poorer than before. This is what is happening, I get a pop up my page is not responding including msn, my mail page and anything I go into, sometimes 3 times before I can get into the area I want. I am typing I look up as I watch the key board and there is no print or new paragraphs are in the middle of another. I can be reading or writing a email and msn page will come up or I can be on my homepage and the top of the page is part of my email page. Is this all a virus causing this or is my Lenovo going bad. I can also hear the fan running for periods of time. The lap top is just about 5 years old..
What I did was I have free Avast virus protection, that runs daily but I ran a full scan, a boot scan, malware scan, spybot and the cleaner with no help. I cleared my cookies first.
I have ordered a H/P lap top and I need to know should I transfer everything from this computer to the new lap top or will I be sending viruses into the new one? If I am unable too I have no idea what will be set up on the new one as too mail etc.
does it pay to buy premium virus protection. also I lie to play games on my lap top, can I play them on this lap top or since I am having these problems should I trash this p.c. How do you make a restore disc?
Sorry for all the ?? but I am hoping someone can help me.
Thank you in advance for any help. Line