</h1><p><br/> During
his 24 years with the FBI, Chris Voss has developed a set of
negotiation skills that can be applied to everyday life as well as to
extremely risky domestic and international crimes. He rose to lead
hostage negotiator, handling over 150 international cases, and is
currently the CEO and founder of the Black Swan Group, where he and his
team train employees and executives to be effective
negotiators. </p>