Solarwinds Engineers Toolset 9.2 Serial Number
Deb Cartelli
I need to install an Engineer's Toolset on a machine here, but I notice on the Customer Portal that the license is already in use. This is because one of our engineers had to rebuild his laptop recently, and used that license instead of his existing one when he installed the toolset.
Thanks for that. That's what I would have done under normal circumstances, but because the laptop was rebuilt (and the previous installation entirely obliterated) it is not listed in the newly installed License Manager. I could free up the one that is there, but I'd still need to have the other one freed up as well for him to reactivate on his laptop.
More and more I am beginning to view the Engineers Toolset as just a sampler pack or collection of the free tools (or only slightly better versions of them). Many of the tools don't seem to have any real value at all or have freely available versions of the same things available on he internet and the tools that do provide some value are overshadowed by the fact SolarWinds has more expensive and better versions of them available. On top of that the overall feel of the toolset is very outdated. There have been a few releases that have attempted to give them a face lift (the new launch center and the workspace studio come to mind) but you can only slap so much lipstick on a pig. The SNMP tools are the only tools I use and the rest of the IT folks I work with don't find any use for any of them; unfortunately I am not sure the price tag justifies the small amount of value in the few useful tools.
Please don't get me wrong, if you ask anybody they will tell you that I am a huge advocate for SolarWinds and their products. This is just one place or one product that I feel has depreciated over the years and has not received any new tools to justify the cost.
There have been many times over the years where and I have had the same perspective on a SolarWinds product and this is another. The only thing my team uses this tool for anymore is the SNMP Trap Editor.
IMO, this tool should be either provided NC to NPM Users, as a tool to support their evergrowing environment, or be bundled with other tools like Dameware, NTM or DNS Stuff (ie: DNS request & checks straight from that interface.) It should become a one stop shop for any engineer, not just another tool we have to beg our manager for.
As of today, I would be interested (and some of my clients are ) to buy it, but usually for one or 2 features... not for the whole package. The main feature I miss not having the ET is the SNMP template editor.
Technically, it's almost easier to get a Fluke tablet that has this installed than buying this. Any thoughts of branding a tablet (other than an iPad) that has Engineering tool set, mobile admin and web availability to access our NPM, VNQM and other dashboards? That would be rock solid for a rock n roll job
I want to agree with this, that it should either be included with any of the Orion products and/or become a free tool such as Alert Central. I would (as it sounds like others do) even like the ability to download and just install one or two of the tools that I actually use; in my case these would be the SNMP tools.
I'm going to second this. The product is a bit too expensive and doesn't have nearly enough unique features (features that you can't obtain from other free sources) to justify the cost per license. It seems like solarwinds as a company should include this with the purchase of NPM. I really love the vast majority of SW products, and I can definitely justify spending thousands of dollars per year on them, but engineer's toolkit doesn't fit into that particular majority.
I guess in this case I would be curious about who the Toolset are? Are they folks where Toolset is their only SW product or are they people using it in support of their Orion environments like me? I am guessing that the folks that have it as their only SW product are much less likely to be heavily engaged in Thwack thus not responding to the surveys. If they are the using it to support their Orion environment they likely have larger budgets where the annual maintenance on ET is somewhat trivial and thus they just don't think much about it. These are of course complete guesses on my part.
What made me start to think about it had nothing to do with the budget piece as it truly is rather trivial as far as maintenance is concerned in the grand scheme of our SW products. I was looking through the tools to see if there was anything there to help one of my network engineers out with a project he was working on and realize that just about all of the tools in there are mostly useless or have freely available alternatives available on the internet. I also realize that despite many past attempts at finding usefulness in the tools for my other engineers I was the only person that ever used them and I only really ever use the MIB Walker and the MIB Browser. While I was looking for my engineer I ran across the Network Sonar and launched it to see what it did and felt like I had stepped back to Windows 3.1.
Just to set the right expectations, we have no plans to make this free or include as part of another product purchase (i.e. NPM). We are very interested in making it have as much value as possible. Bundling other products with it is interesting. What other ideas do you all have? Byron, you mentioned you were looking for a tool to help one of your network engineers with a project he was working on. What sort of problems were you looking to solve? What other tools would you like to see? Are there other tools you use today but don't quite work for you?
1. Update some of the Cisco-only tools to work with other major switching vendors (I'd specifically like HP Procurve and HP's legacy 3Com equipment). That's been happening more and more in other products like NPM, and I think it should be happening with the toolset.
2. Either add a new tool or update a tool like the switch port mapper to allow us to lookup logged on users, etc. of remote machines - similar to tools like SoftPerfect Network Scanner. In our office, sometimes we try to locate a free machine on an IDF where we have reported issues, and that would be a nice feature.
3. Since some of the engineer's toolsets have been akin to smaller-scale NPM features, it would be nice if there was a small-scale network hardware monitoring tool. That way, if I wanted to see the hardware status of switches out at a specific site (like one with site-wide electrical issues) I could do that with a local tool, instead of bringing up each switch in NPM.
I am trying to uninstall the engineers toolset and can't get it to remove itself. I have tried a "repair" via add/remove programs, a redownload of the toolkit and reinstall all to no avail. Screen shot of the uninstall problem is attached. Has anyone seen this or know how to clear it?
When you mentioned some cases when you would find ETS handy - did you mean classic desktop ETS or new Webtoolset? If web, would the Toolset on a Web purchasable also as a standalone product be acceptable for you? ( of course, I speak about a future with more than just current 5 tools ported to a web).
If I had my druthers, core tools of this toolset would be integrated and INCLUDED as part of NPM. Of course I feel the same way about NTM. I think these are just ways of nickle and diming customers. NTM should replace Network Atlas. If you have to raise the price a few bucks to cover it I think most people wouldn't care. Another selling option would be to include it free with the purchase of a minimum number of licenses.
In regards to the 1st paragraph: Did you try the right-click integration allowing to call also desktop tools from certain places in NPM? If you would install the desktop toolset on your server and have the users RDP to it, they will be able to run also desktop tools from Orion console... one at the time of course, unless you have citrix...
3#: You actually can install the Toolset on the Web on the same server as Orion. One workaround for you might be to create additional Orion user, assign him Webtoolset access and have the credentials shared with the colleagues possibly interested in real-time monitoring on a Web.
The Solarwinds Engineer Toolset is a collection of over 60 powerful tools for managing, troubleshooting, and diagnosing various IT issues. The toolset addresses a wide range of needs, from network discovery to security management. Specifically, it includes tools for tasks like ping sweep, port sweeping, OS fingerprinting, and snmp enumeration.
Solarwinds Engineer's Toolset is software for network engineers designed by network engineers. As anyone who has ever worked in the network side of IT can tell you, it can be a nightmare when things just stop working. Even on the best of days, new network issues can show up even when every single patch cable is labelled and hidden behind a padlock.
One of the best things about the Engineers toolset is the fact that it puts all the tools you need in one place, and not as a separate bunch of icons and programs on your desktop that don't talk to each other. It allows you to perform robust network diagnostics for troubleshooting and quickly resolving complex network issues with tools such as Ping Sweep, DNS Analyzer, and Trace Route.
SolarWinds Corporation is an American company that develops software for businesses to help manage their networks, systems, and information technology infrastructure. It is headquartered in Austin, Texas, with sales and product development offices in a number of locations in the United States and several other countries.[3] The company was publicly traded from May 2009 until the end of 2015, and again from October 2018. It has also acquired a number of other companies, some of which it still operates under their original names, including Pingdom, Papertrail, and Loggly.[4] It had about 300,000 customers as of December 2020, including nearly all Fortune 500 companies and numerous agencies of the US federal government.[5][6]
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