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PANIC - need assistance

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Michel P. Poulin

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Nov 7, 2000, 3:00:00 AM11/7/00
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I'm having a problem w/ one of my clients servers. Here's the lowdown:

First the error:
Unexpected trap in kernel mode:
cr0 0x8001003B cr2 0x00000002 cr3 0x00002000 tlb 0x00000000
ss 0x0000BD50 uesp 0xF01E5DF0 efl 0x00010202 ipl 0x00000007
cs 0x00000158 eip 0x00000047 err 0x00000003 trap 0x0000000E
eax 0x00000002 ecx 0x00000000 edx 0xFFFFFFFF ebx 0x00000100
esp 0xE0000C48 ebp 0xE0000C70 esi 0xF02ABD50 edi 0x00000000
ds 0x00000160 es 0x00000160 fs 0x00000000 gs 0x00000000
cpu 0x00000001

PANIC: k_trap - Kernel mode trap type 0x0000000E
Unable to freeze processor 2, proceeding...
Cannot dump 65407 pages to dumpdev hd (1/41): Space for only 64000 pages

Dump not completed

Now the specs:
uname -X
SCO=5.0.4

# custom
Apache Web Server (ver 1.3.12)
Compaq Extended Feature Supplement (ver 5.21a) ŚŚ
ŚŚ DigiWARE for RealPort Driver (ver 2.0.2)
ŚŚ
ŚŚ NetTerminal Host software for SCO OpenServer (ver 1.1.0b)
ŚŚ
ŚŚ Olympus Software, Inc. Olympus TuneUp (ver 6.0.0L)
ŚŚ
ŚŚ SCO OpenServer Enterprise System (ver 5.0.4p)
ŚŚ
ŚŚ SCO Symmetrical Multiprocessing (ver 1.1.0Eb)
ŚŚ
ŚŚ SCO VisionFS (ver 3.00.917)
ŚŚ
ŚŚ Release Supplement for SCO OpenServer Release 5.0.4 (ver rs504c)
ŚŚ
ŚŚ Release Supplement for SCO OpenServer Release 5.0.4 (ver
rs.Unix504. ŚŚ
ŚŚ Software Manager Supplement (ver rs504c)
ŚŚ
ŚŚ Year 2000 Supplement for SCO OpenServer 5.0.2 and 5.0.4 (ver
oss601a ŚŚ
ŚŚ oss601a Software Manager patch FOR OSR 5.0.4 ONLY (ver
oss601a.SoftM

# cat /var/adm/syslog
Nov 7 03:10:23 car-tech device address vec dma comment
Nov 7 03:10:23 car-tech
-------------------------------------------------------
------------------------
Nov 7 03:10:24 car-tech %cpu - - - unit=1 family=6
type=Un
known
Nov 7 03:10:24 car-tech %cpuid - - - unit=1
vend=GenuineInte
l tfms=0:6:5:1
Nov 7 03:10:24 car-tech %fpu - 13 - unit=1
type=80387-compa
tible
Nov 7 03:10:24 car-tech %pci 0x0CF8-0x0CFF - - am=1 sc=1
buses
=3
Nov 7 03:10:24 car-tech %serial 0x03F8-0x03FF 4 - unit=0
type=Sta
ndard nports=1 fifo=yes
Nov 7 03:10:24 car-tech %console - - - unit=vga type=0 12
scre
ens=68k
Nov 7 03:10:24 car-tech %floppy 0x03F2-0x03F7 6 2 unit=0
type=135
ds18
Nov 7 03:10:24 car-tech %ida0 0x3000-0x301F 11 - PCI slot=2
unit
s=1 Compaq IDA/SMART (rev 5.21a)
Nov 7 03:10:24 car-tech %adapter 0x01F0-0x01F7 14 - type=IDE
ctlr=p
rimary dvr=wd
Nov 7 03:10:23 car-tech ifor_pmd:
Nov 7 03:10:24 car-tech %adapter 0x2000-0x20FF 9 - type=cha
ha=1 i
d=7 PCI slot=0 geo=B wid=16 Compaq Fast-SCSI-2 (rev 5.21a)
Nov 7 03:10:25 car-tech %adapter 0x2400-0x24FF 10 - type=cha
ha=0 i
d=7 PCI slot=0 geo=B wid=16 Compaq Fast-SCSI-2 (rev 5.21a)
Nov 7 03:10:25 car-tech %csmu - - - Compaq SCSI-2
Managemen
t driver (rev 5.21a)
Nov 7 03:10:25 car-tech %cled - - - Compaq ProLiant
Storage
System (rev 5.21a)
Nov 7 03:10:25 car-tech %pcibios - - - PCI BIOS (2.16),
Hardwa
re Mechanism 1
Nov 7 03:10:25 car-tech syslogd: re-initialise
Nov 7 03:10:25 car-tech syslogd: restart
Nov 7 03:10:25 car-tech %cpqw - - - Compaq Wellness
driver
(ver 5.21a)
Nov 7 03:10:25 car-tech %crom - - - Compaq rom driver
(rev
5.21a)
Nov 7 03:10:25 car-tech %cnet 0x2800-0x280F 5 - unit=0
Nov 7 03:10:25 car-tech RealPort Driver 2.0.2
Nov 7 03:10:25 car-tech %OlyTune - - - Olympus Software,
Inc.
System TuneUp
Nov 7 03:10:25 car-tech %OlyTune - - - Olympus TuneUp
Release
6.0.0L
Nov 7 03:10:26 car-tech %cd-rom - - - type=IDE ctlr=pri
cfg=m
st dvr=Srom->wd
Nov 7 03:10:26 car-tech %tape - - - type=S ha=1 id=6
lun=0
bus=0 ht=cha
Nov 7 03:10:26 car-tech %disk - - - type=IDA0 unit=0
cyls=6
533 hds=255 secs=32
Nov 7 03:10:26 car-tech
Nov 7 03:10:26 car-tech NOTICE: TuneUp OK status1: 0405BF0F F00CDEF8
55F024F7 E
C83EC8B
Nov 7 03:10:26 car-tech
Nov 7 03:10:26 car-tech NOTICE: TuneUp OK status1: EBEC8B55 F0114D84
909090B9 8
BC03355
Nov 7 03:10:26 car-tech
Nov 7 03:10:26 car-tech NOTICE: TuneUp OK status1: EBEC8B55 F00158C0
909090F9 4
2B809EB
Nov 7 03:10:26 car-tech mem: total = 261628k, kernel = 209396k, user =
52232k
Nov 7 03:10:26 car-tech swapdev = 1/41, swplo = 0, nswap = 524290, swapmem
= 26
2144k
Nov 7 03:10:26 car-tech rootdev = 1/42, pipedev = 1/42, dumpdev = 1/41
Nov 7 03:10:26 car-tech kernel: Hz = 100, i/o bufs = 179176k (high bufs =
17380
4k)
Nov 7 03:10:26 car-tech
Nov 7 03:10:26 car-tech %cpu - 255 - unit=2 family=6
type=Un
known
Nov 7 03:10:26 car-tech %cpuid - - - unit=2
vend=GenuineInte
l tfms=0:6:5:1
Nov 7 03:10:26 car-tech %fpu - - - unit=2
type=80387-compa
tible

trap trigured by:
any port 23 manipulation, attempts to remove or replace Netterm software, or
update system w/ OSS469d

Most recent changes:
Apache installed a week ago and Netscape Fast Track removed. (all using
apache install process)
10 user license bump applied a few days later w/ kernel re-link but did not
re-boot right away.

We have other similar systems w/ Apache or Netterm software, but this is the
only client we have w/ both software packages on a 5.0.4 system.

The day the server was re-booted, the error started. All hardware looked at
and parts replaced due to poor power supply, but the problm returned after
restore. from tape.

Server running on Compaq Proliant 1600

Any ideas?

--
-=Michel P, Poulin=-
SCO Support - MicroMini Associates, Inc.
http://www.micromini.com mi...@micromini.com

Jim Bonnet

unread,
Nov 7, 2000, 3:00:00 AM11/7/00
to
Try installing oss469d, This fixed a problem with Unable to freeze
processors, although a Ktrap is usually a hardware thing and the
0x000000E means a page fault maybe you have bad RAM?

I'd still put on 469d though..

> PANIC: k_trap - Kernel mode trap type 0x0000000E
> Unable to freeze processor 2, proceeding...
> Cannot dump 65407 pages to dumpdev hd (1/41): Space for only 64000 pages

--
Jim Bonnet

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