"This portfolio is empty"
Cameron Laird
more information and/or suggestions on how to proceed.
Here's the symptom: <URL: http://phaseit.net/tmp/pdf/special.pdf >
when viewed with 9.1.2 and other 9.x Readers shows only "This
portfolio is empty". All the 8.x-s I've tried display it fine
(caution: the download is nearly 8 megabytes).
What's up?
I can probably mollify the particular image to get 9.x to
display it. I'd *really* like an analysis of the root cause,
though, 'cause if it happened once, it's likely to happen again.
Is Adobe tech support more responsive than I remember them?
Is there anything more recent than 9.1.2? The Adobe site
frustrated me enough that I'm not sure one way or the other.
It's unrealistic to require my users to downgrade to 8.x.
I've searched here and elsewhere for this symptom. While I
don't doubt that *someone* has already documented it, it
certainly didn't show up in *my* searches.
Thomas Merz
> I believe I've identified a defect in Reader 9. I'd welcome
> more information and/or suggestions on how to proceed.
>
> Here's the symptom: <URL: http://phaseit.net/tmp/pdf/special.pdf >
> when viewed with 9.1.2 and other 9.x Readers shows only "This
> portfolio is empty". All the 8.x-s I've tried display it fine
> (caution: the download is nearly 8 megabytes).
It's just that: empty. The PDF contains the infrastructure for a
portfolio (including a schema for several metadata properties),
but simply no files in the collection.
With View, Portfolio, Cover Sheet (in Acrobat 9 Pro Extended)
I can view the 300+ page PDF which constitutes the bulk of
the data, but there are no other attachments.
How was file created?
Thomas
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Cameron Laird
Thomas Merz <t...@pdflib.com> wrote:
>Cameron Laird wrote:
>> I believe I've identified a defect in Reader 9. I'd welcome
>> more information and/or suggestions on how to proceed.
>>
>> Here's the symptom: <URL: http://phaseit.net/tmp/pdf/special.pdf >
>> when viewed with 9.1.2 and other 9.x Readers shows only "This
>> portfolio is empty". All the 8.x-s I've tried display it fine
>> (caution: the download is nearly 8 megabytes).
>
>It's just that: empty. The PDF contains the infrastructure for a
>portfolio (including a schema for several metadata properties),
>but simply no files in the collection.
>
>With View, Portfolio, Cover Sheet (in Acrobat 9 Pro Extended)
>I can view the 300+ page PDF which constitutes the bulk of
>the data, but there are no other attachments.
>
>How was file created?
.
.
The file is output from a pdflib automation: specifically,
it is the result of an operation with pdcat 2.36.
It is quite reproducible. It would interest me to know if
I could create a correct PDF image with a different collection
of command-line arguments to pdcat 2.36.