Hi Steve,
I retired a couple of weeks under five years ago and noticed back then
that some of the support work was being carried out in India (probably a
year earlier). I know we had an argument over something but we resolved
it eventually.
Actually I had more problems with Teamquest, specifically the Cobol
procs associated with the Log-Read part of SAUtilities - they had a
maintainer who did not understand COBOL data allocation. At one stage I
gave them a list of all the allocation errors in their procs, a couple
of months later they released a new level but refused to give me a copy
so I could "proofread" it. Yes, when we moved to the new level they had
my changes in there but had introduced new errors.
Cheers
Andrew