StorEdge T3+ access to "dot" commands

[DoN. Nichols]

I just acquired a T3+ StorEdge RAID array.

It works.

But One (of two) batteries is failed (they have batteries in the power
supply modules to serve as a UPS for long enough to flush the cache to
disk.)

And -- when even one is bad, it disables the write-behind the cache for
faster operation.

I can get spare batteries. (The official preferred way is to replace the
entire plug-in power supply and send the old one back for rebuild --
but a service engineer can replace the battery in the power supply --
according to the field service manual for it.)

*But* -- the system will remember the old battery as failed (and the
other has six days left until it is similarly marked as failed).

There is a command ".bat" which (with the proper options) will reset the
expiration date for the new battery, and thus allow it to work properly
with the system.

The problem is that all of the "dot" commands (any command whose
name starts with '.' is considered an "engineering" command, and is not
recognized when logged in as root. (Yes, I have the root password set
for the system.)

So -- there is some magic way to enable these commands (other
than calling in a non-existent service contract).

I suspect that it is not a jumper or switch which needs to be
set on the controller board, because this would require shutting the
system down, and almost everything can be serviced with it still
running.

If anyone knows how -- could you please tell me. This array is
in otherwise very good condition. (I had to blow a lot of accumulated
dust out of it, but it is now quite clean.) It keeps re-testing the
disks and they pass with flying colors.

Oh yes -- there appears to be a second account in there called
"guest", for which I don't have the password. And unlike a real unix,
root can't change the password for guest -- unless s/he knows the old
password. :-)

Thanks all,
DoN.

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