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Support Ticket System - Knowledge base software
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michael moody
Mar 13, 2012, 7:41:42 AM3/13/12
to
Dynamically route and assign help desk tickets to any specific
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.
knowledge base software | knowledgebase software
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.
knowledge base software | knowledgebase software
Richard B. Gilbert
Mar 13, 2012, 5:28:02 PM3/13/12
to
specification for help desk software with NO connection with palm top
computers!
If there *is* some connection, perhaps you should clarify your posting!
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