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Connectix Please Warn Your Users

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Greg Arkos

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Nov 23, 1995, 3:00:00 AM11/23/95
to
eil...@aruba.ccit.arizona.edu (Michael Eilers) writes:
>pjac...@falcon.ic.net (Philip Jackson) wrote:
>
>> 1) Warn all new users that Speed Access and Speed Copy may cause serious
>> file system errors.
>
>there has been no definitive proof of this.

[deletia]

>SpeedDoubler has been running on my mac and the 7 macs at my workplace
>since 1.0, with no blips, drips, or errors. period. take your hysteria
>somewhere else.

I have personally experienced Speed Doubler (actually, the Speed Access and
Speed Copy portions of Speed Doubler) related problems. Simply put, my
system, which had been running stably for 6+ months, went beserk when I
added S.A. and S.C. I tried limiting the extensions (90% of mine are already
Apple extensions) to a minimum, and still had problems with b-tree corruption,
lost files, etc. Removing S.A. and S.C. has since restored the machine to
it's former equilibrium. I haven't had a chance to try Speed Emulator yet,
since my LC 575 does not have it's PPC upgrade yet.

I'm not the only one to experience this sort of thing, either, judging by
the posts on the Mac groups for the last few months. Some people, however,
seem to be immune - their systems function fine, even with boatloads of
extensions, with Speed Doubler. Is this definitive? Well, it's certainly
indicative that Speed Doubler has *some* major conflicts in *some* cases.

No hysteria intended. :-)

-- Greg

--
Gregory G. Arkos * "The rain in Spain falls
ar...@theory.chem.ubc.ca * mainly in Vancouver."
Department of Geophysics & Astronomy *
University of British Columbia -- Shell station sign, Vancouver, BC.


Sammy Redd

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Nov 23, 1995, 3:00:00 AM11/23/95
to
In article <eilersm-2311...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

> In article <4928g8$2...@condor.ic.net>, pjac...@falcon.ic.net (Philip
> Jackson) wrote:
>
> > Connectix please do the following:


> >
> > 1) Warn all new users that Speed Access and Speed Copy may cause serious
> > file system errors.
> >
>
> there has been no definitive proof of this.
>

> > 2) Publish what you know about the problems with Speed Doubler -- what
> > configurations should be avoided, what conflicts exist, what kinds of
> > problems can be caused, etc. Why do these problems happen?
>
> the only known problems are with older Macs running non-apple PowerPC
> upgrade cards. These machines should expect trouble with many kinds of
> software.
>
> >
> > In effect, Connectix has something similar to the Pentium FDIV problem on
> > its hands, except much worse because it can easily trash people's file
> > systems.
>
> The pentium was flawed on the drawing board. The sporadic conflicts with
> Speed Doubler often seem to be the result of people running very scary
> systems (clock chipped, acclerated, old HD drivers, etc.) hardly
> constitute a permanent flaw. Find me a piece of conflict-free, bug-free
> software and I will find you a rubber room to sit in, because you would be
> crazy.
>
> michael


>
> SpeedDoubler has been running on my mac and the 7 macs at my workplace
> since 1.0, with no blips, drips, or errors. period. take your hysteria
> somewhere else.


Michael,

With all due respect, none of your three observations is true. I
installed Speed Doubler 1.0.2 on a fresh out of the box Power Mac 7200/90,
and I suffered two wrecked hard drives until I removed Speed Access and
Speed Copy.

I haven't had any problems running only Speed Emulator.

Even so, there is *definitely* a problem either with Access or Copy or
both. This whole business of Connectix not being able to reproduce the
problem strikes me as kind of fishy. This, of course, is only my $0.02.

I don't mean to slam Connectix. Their representative who answers posts to
this newsgroup seems like a fine individual, and he continues to
communicate the company's concern. Even so, these problems have been
reported now for over a month from users running all kinds of
configurations. And they can't even duplicate the problem???

I do not understand your motivation for attacking those of us who are
simply reporting legitimate problems with the software. Just because it
works for you doesn't mean it works for everyone.

Jeez, take a chill pill already...

Ted Rypma

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Nov 23, 1995, 3:00:00 AM11/23/95
to
In article <492rgt$j...@nntp.ucs.ubc.ca>, ar...@theory.chem.ubc.ca (Greg Arkos)
wrote:

>I have personally experienced Speed Doubler (actually, the Speed Access and
>Speed Copy portions of Speed Doubler) related problems. Simply put, my
>system, which had been running stably for 6+ months, went beserk when I
>added S.A. and S.C.

Hate to add to the negative story... I have a PMac 6100/60 with 3 disks,
2 external and one internal. Because of the problems I'd heard of, I only
installed Speed Emulator, and found it really did help - I like it and
intend to leave it running at all times.

I succumbed and installed Speed Access and within a single day, had one
unrecoverable partition on my 1 Gig drive and recoverable errors on two
other partitions. For the b-tree problems, I managed to copy to a spare
partition and re-init the bad partition. Stopped using Speed Access and
have had no problems (before it and after it) - I just don't use it anymore.

-----
Ted Rypma, Waterloo, Ontario, Canada == ry...@waterloo.hp.com

Shimpei Yamashita

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Nov 23, 1995, 3:00:00 AM11/23/95
to
Sammy Redd <sr...@neocomm.net> writes:
>
>Even so, there is *definitely* a problem either with Access or Copy or
>both. This whole business of Connectix not being able to reproduce the
>problem strikes me as kind of fishy. This, of course, is only my $0.02.

I agree that there must be a problem with at least one of them; on the
other hand, I believe Connectix when they say they can't reproduce the
problem, because I can't reproduce the problem either on a 6100
running extensions up the hilt (including APS's driver 4.0). In fact,
I'm very happy with Speed Access, and would never think that there is
a problem with it were it not for the rancor in the newsgroups. There
is more than one side to the story.

--
Shimpei Yamashita, Stanford University shi...@leland.stanford.edu
<http://www-leland.stanford.edu/~shimpei/index.html>

Michael Eilers

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Nov 23, 1995, 3:00:00 AM11/23/95
to

Philip Jackson

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Nov 23, 1995, 3:00:00 AM11/23/95
to
Connectix please do the following:

1) Warn all new users that Speed Access and Speed Copy may cause serious
file system errors.

2) Publish what you know about the problems with Speed Doubler -- what


configurations should be avoided, what conflicts exist, what kinds of
problems can be caused, etc. Why do these problems happen?

In effect, Connectix has something similar to the Pentium FDIV problem on


its hands, except much worse because it can easily trash people's file
systems.

TIA,

Phil Jackson
------------------
"...for the word is the sole sign and the only certain mark of the
presence of thought hidden and wrapt up in the body..." -- Descartes
------------------
Standard Disclaimers. <pjac...@ic.net><pjac...@pipeline.com>


William E. Elston

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Nov 23, 1995, 3:00:00 AM11/23/95
to
In article <eilersm-2311...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

>the only known problems are with older Macs running non-apple PowerPC
>upgrade cards. These machines should expect trouble with many kinds of
>software.
>
>>

>> In effect, Connectix has something similar to the Pentium FDIV problem on
>> its hands, except much worse because it can easily trash people's file
>> systems.
>

>The pentium was flawed on the drawing board. The sporadic conflicts with
>Speed Doubler often seem to be the result of people running very scary
>systems (clock chipped, acclerated, old HD drivers, etc.) hardly
>constitute a permanent flaw. Find me a piece of conflict-free, bug-free
>software and I will find you a rubber room to sit in, because you would be
>crazy.

This is patently false. I have had serious trouble with b-tree corruption
while running SpeedDoubler 1.0.2 on a brand new PPC 8500, and running the
latest versions of a majority of applications and *all new drivers*. You,
sir, are spreading misinformation that is not based on the complaints that
have been posted in this and other newsgroups. Where do you get your
information???

--
William E. Elston <URL:http://www.halcyon.com/welston/>

Steve Tannehill

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Nov 23, 1995, 3:00:00 AM11/23/95
to
In article <4928g8$2...@condor.ic.net>, pjac...@falcon.ic.net (Philip
Jackson) wrote:

>Connectix please do the following:
>
>1) Warn all new users that Speed Access and Speed Copy may cause serious
>file system errors.

To date, Connectix has left it to the folks in the newsgroups to document
this problem. In all fairness, their support people have been active in the
discussion threads, but there has been no formal announcement that I
am aware of. I tried checking their web page, but the connection failed.

>2) Publish what you know about the problems with Speed Doubler -- what
>configurations should be avoided, what conflicts exist, what kinds of
>problems can be caused, etc. Why do these problems happen?

The problem surfaced in the news groups a little over a month ago. I have
some documentation about the problem on the Power Mac Resource Page at:

http://rampages.onramp.net/~stevent/powermac.html .

>In effect, Connectix has something similar to the Pentium FDIV problem on
>its hands, except much worse because it can easily trash people's file
>systems.

Agreed, although the product has great potential once it is working.

- Steve

--
______________________________________________________________________
Steve Tannehill Garland, Texas, USA ste...@onramp.net
Home Page: http://rampages.onramp.net/~stevent/
Power Mac Resources: http://rampages.onramp.net/~stevent/powermac.html

Koryn Grant

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Nov 24, 1995, 3:00:00 AM11/24/95
to
On Thu, 23 Nov 1995, Ted Rypma wrote:

> Hate to add to the negative story... I have a PMac 6100/60 with 3 disks,
> 2 external and one internal. Because of the problems I'd heard of, I only
> installed Speed Emulator, and found it really did help - I like it and
> intend to leave it running at all times.
>
> I succumbed and installed Speed Access and within a single day, had one
> unrecoverable partition on my 1 Gig drive and recoverable errors on two
> other partitions. For the b-tree problems, I managed to copy to a spare
> partition and re-init the bad partition. Stopped using Speed Access and
> have had no problems (before it and after it) - I just don't use it anymore.

True, my system went from clean on a Thursday (no problems reported by
Norton) to totally trashed on Saturday - reformat hard drive time. And no
I did not have any exotic extensions installed, just Apple stuff, Norton
and CyberFinder. The reason for the lack of exotic extensions was that
three weeks previously I had my first b-tree crash, the *only* problems I
had ever had with my Mac, and that was about 2 weeks after installing
Spped Doubler. Now I just have the Emulator installed (after alll, that's
what I bought Speed Doubler for) and will let you know if anything goes
wrong. For those new to this thread, so far there haven't been any
reports that I'm aware of about problems if you ONLY have Speed Emulator
installed (fingers crossed, three times would be too much for one lifetime!)

Later
Koryn

oBo
Koryn Grant - A Kiwi in the UK / X
PhD Student (Applied Mathematics)
Institute of Mathematics and Statistics
University of Kent at Canterbury

Interface: Apple Power Macintosh


Koryn Grant

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Nov 24, 1995, 3:00:00 AM11/24/95
to
On Thu, 23 Nov 1995, Saarinen wrote:

> >SpeedDoubler has been running on my mac and the 7 macs at my workplace
> >since 1.0, with no blips, drips, or errors. period. take your hysteria
> >somewhere else.
>

> It seems you don't get out enough Michael. Although I consider
> SpeedDoubler to be an excellent product, Connectix has already acknowleged
> that there is a problem with corrupted hard drives - they just can't seem
> to isolate the cause.

See my other posts about this, but I've had 2 crashes due to b-tree
corruption and they happen *very* fast. I had no warning that anything
was wrong, and I had Norton checking at every opportunity, until it was
too late. It's not hysteria, but something to be taken seriously. If you
haven't had any problems that's great, but that is hardly a guarantee
that you won't have any in future.

If you missed my earlier posts and would like to know what happened to me
then feel free to email me, I think I'm probably starting to bore the
regulars....

Philip Jackson

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Nov 24, 1995, 3:00:00 AM11/24/95
to
Michael Eilers (eil...@aruba.ccit.arizona.edu) wrote:
: In article <4928g8$2...@condor.ic.net>, pjac...@falcon.ic.net (Philip
: Jackson) wrote:

: > Connectix please do the following:
: >
: > 1) Warn all new users that Speed Access and Speed Copy may cause serious
: > file system errors.

: >

: there has been no definitive proof of this.

You apparently haven't been reading the multiple posts on this subject
over the past few weeks, in which several people have reported serious file
system errors resulting from installation of Speed Access and Speed Copy.

: > 2) Publish what you know about the problems with Speed Doubler -- what


: > configurations should be avoided, what conflicts exist, what kinds of
: > problems can be caused, etc. Why do these problems happen?

: the only known problems are with older Macs running non-apple PowerPC


: upgrade cards. These machines should expect trouble with many kinds of
: software.

Not true. People are reporting problems on newer Macs, also, without upgrade
cards. Again, you have not been reading all the posts.

: >
: > In effect, Connectix has something similar to the Pentium FDIV problem on


: > its hands, except much worse because it can easily trash people's file
: > systems.

: The pentium was flawed on the drawing board.

Apparently, so is Speed Access and Speed Copy.

: The sporadic conflicts with


: Speed Doubler often seem to be the result of people running very scary
: systems (clock chipped, acclerated, old HD drivers, etc.) hardly
: constitute a permanent flaw. Find me a piece of conflict-free, bug-free
: software and I will find you a rubber room to sit in, because you would be
: crazy.

Nonsense.

: michael

: SpeedDoubler has been running on my mac and the 7 macs at my workplace


: since 1.0, with no blips, drips, or errors. period. take your hysteria
: somewhere else.

Take your ignorance elsewhere.

Manuel Veloso

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Nov 24, 1995, 3:00:00 AM11/24/95
to
In article <sredd-23119...@ppp4.neocomm.net> Sammy Redd,

sr...@neocomm.net writes:
>Even so, there is *definitely* a problem either with Access or Copy or
>both. This whole business of Connectix not being able to reproduce the
>problem strikes me as kind of fishy. This, of course, is only my $0.02.

I think that the problem is at such a low level that it's really
hard to reproduce. I'd say that if you're having problems with
SpeedAccess/SpeedCopy, report the hard disk driver/formatter
version number for the disks involved, and any other wierd
background stuff, like Stacker, NowCompress, DiskExpress, etc.

My personal opinion is that there's a problem with async disk calls
and cache coherency between SA and the HD driver or file
system. Heck, it could even be bad termination rearing its
ugly head, though that's kind of doubtful.
-----------------------------------------
Manny Veloso Digital Plumber
Active Paper, Inc. http://www.apix.com
-----------------------------------------
"After a while the sky began to grey, and
I realised I had had enough of fishing".

J A Hardwick

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Nov 24, 1995, 3:00:00 AM11/24/95
to
Michael,

Who do you work for?

In article <eilersm-2311...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

> In article <4928g8$2...@condor.ic.net>, pjac...@falcon.ic.net (Philip
> Jackson) wrote:
>
> > Connectix please do the following:
> >
> > 1) Warn all new users that Speed Access and Speed Copy may cause serious
> > file system errors.
> >
>
> there has been no definitive proof of this.

Michael, send me two identical hard drives. I will install and run each
for a week. I will put everything I have on both drives. On one of the
hard drives I will install Speed Doubler. On the other I will not. At
the end of two weeks I will send both drives back to you. You check them
out. One will have serious b-tree corruption. One will not.(Minimum
750Mb please, I have a lot of stuff on this machine.)


> > 2) Publish what you know about the problems with Speed Doubler -- what
> > configurations should be avoided, what conflicts exist, what kinds of
> > problems can be caused, etc. Why do these problems happen?
>
> the only known problems are with older Macs running non-apple PowerPC
> upgrade cards. These machines should expect trouble with many kinds of
> software.

Micheal, I am running an old Mac, a Quadra 605(original LC040, no clock
chip, system 7.5). I was only using Speed Access. What good would Speed
Emulator do me anyway? My stepfather is running an 8100 with both Access
and Emulator running under 7.5 he has major problems. Drives disappear.
Partions of drives disappear. These are symptoms of b-tree corruption,
no? And, running the various diagnostic progams what do we find? Lo and
behold, b-tree corruption.

Interestingly, these problems went away for him when he switched back to
System 7.1. Under 7.1 both Access and the Emulator work like a charm.
Hmmmm, makes me think that Connectix MISSED a change in the code in 7.5,
and 7.5.1, and 7.5.2.

The strange thing to report to you Micheal is that most of the people
reporting serious problems with this software are those who are naturally
using 7.5.x. That is the system that came on their new machines. And,
Micheal, your software is not working on those new machines.

> > In effect, Connectix has something similar to the Pentium FDIV problem on
> > its hands, except much worse because it can easily trash people's file
> > systems.
>

> The pentium was flawed on the drawing board. The sporadic conflicts with


> Speed Doubler often seem to be the result of people running very scary
> systems (clock chipped, acclerated, old HD drivers, etc.) hardly
> constitute a permanent flaw. Find me a piece of conflict-free, bug-free
> software and I will find you a rubber room to sit in, because you would be
> crazy.

Micheal, there is no reason to become belligerent here. This is neither a
flame group, nor an advocacy group. This a group where users try to help
other users. If you do not wish to participate in that spirit, well then
Micheal, your participation is not terribly welcome here.

> SpeedDoubler has been running on my mac and the 7 macs at my workplace
> since 1.0, with no blips, drips, or errors. period. take your hysteria
> somewhere else.

Micheal, I suspect that the problem here is that the person you work for
did not go out and buy all seven of you brand-new PowerMacs, did he? I
suspect that you are all using some of the older Macs, and that those
older Macs are using some of the older Mac system software. On those
machines, as I noted above with my stepfather's use of System 7.1, there
is no problem with the Speed Doubler software. Try updating all of your
machines to System 7.5, and running Speed Doubler. Then, please, come
back to report your experiences.

Micheal, Connectix does have a problem. There is something in their
software that does not seem to work well with 7.5.x. And, that is a
problem, the joke going around down here is, "Did you know Microsoft
secretly bought Connectix?" "No, really?" "Yeah, they had to find
someway to make a Mac work like a Windozer95."

Regards, all

the J-man

Michael Bayme, M.D.

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Nov 24, 1995, 3:00:00 AM11/24/95
to
I've never had a problem with speedoubler/access/copy on either a duo 230
or PM7500. I like copydoubler better, so don't use speedcopy anymore -
maybe that's the source of your problem. Michael

Kenneth R Brownfield

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Nov 25, 1995, 3:00:00 AM11/25/95
to
oit...@basenet.net (J A Hardwick) writes:
>In article <eilersm-2311...@192.0.2.1>,
>eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
Lost attributions:

>> > 1) Warn all new users that Speed Access and Speed Copy may cause serious
>> > file system errors.
>> >
:
>> there has been no definitive proof of this.

>Michael, send me two identical hard drives. I will install and run each
>for a week. I will put everything I have on both drives. On one of the
>hard drives I will install Speed Doubler. On the other I will not. At
>the end of two weeks I will send both drives back to you. You check them
>out. One will have serious b-tree corruption. One will not.(Minimum
>750Mb please, I have a lot of stuff on this machine.)

This is not a guarantee, unless you know what the cause of the SD
problem is, and that it is NOT dependent on the drivers he installs on
the disks, etc., etc..

[...]


>Micheal, there is no reason to become belligerent here. This is neither a
>flame group, nor an advocacy group. This a group where users try to help
>other users. If you do not wish to participate in that spirit, well then
>Micheal, your participation is not terribly welcome here.

I prefer belligerency to arrogance.

>> SpeedDoubler has been running on my mac and the 7 macs at my workplace
>> since 1.0, with no blips, drips, or errors. period. take your hysteria
>> somewhere else.

>Micheal, I suspect that the problem here is that the person you work for
>did not go out and buy all seven of you brand-new PowerMacs, did he? I
>suspect that you are all using some of the older Macs, and that those
>older Macs are using some of the older Mac system software. On those
>machines, as I noted above with my stepfather's use of System 7.1, there
>is no problem with the Speed Doubler software. Try updating all of your
>machines to System 7.5, and running Speed Doubler. Then, please, come
>back to report your experiences.

The SD problem is not directly related to System version. I've seen
7.1 systems with and without the problem, 7.5 machines with and
without the problem, and 7.5.2 only without the problem. Your guesses
as to the nature of the SD bug are as much guesses as anyone else's.

>Micheal, Connectix does have a problem. There is something in their
>software that does not seem to work well with 7.5.x. And, that is a
>problem, the joke going around down here is, "Did you know Microsoft
>secretly bought Connectix?" "No, really?" "Yeah, they had to find
>someway to make a Mac work like a Windozer95."

Did you know that in rediculing this person, correcting his bahaviour
at the same time, and presenting a claimed-but-no-banana cause of this
SD problem, you've really improved your image in the eyes of millions
world-wide?

*cough*

There is not a simple 1:1 relationship between MacOS version and the
SD problem. Sorry to burst your lovely bubble.

>Regards, all
>the J-man
--
Ken. brow...@mrcnext.cso.uiuc.edu

http://mrcnext.cso.uiuc.edu/~brownfld/index.html

Saarinen

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Nov 25, 1995, 3:00:00 AM11/25/95
to
In article <armen-25119...@armen.earthlink.net>,
ar...@earthlink.net (Armen Sarkisian) wrote:

>Connectix should be commended, not riduculed. They have produced an
>awesome product. I believe Connectix when they state that they haven't
>been able to reproduce the problem.
>
>My experience: I did get frantic b-tree errors when I first got the
>original release of Speed Doubler, but with the release of 1.0.2 and the
>disabling of Speed Copy, I haven't been able to duplicate the problem for
>2 full months now!! Both Norton and MacTools have found my drive to be in
>perfect shape.

In my humble opinion, you don't commend something or someone for a job
well done when you have to disable part of there product to keep it from
crashing your hard drive. SpeedDoubler has all the potential in the world,
but Connectix has to find the source of this hard drive crashing problem -
and I for one will hold off commending them until they do.

--
Albert "Saarinen" Kammerer

Joshua Juran

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Nov 25, 1995, 3:00:00 AM11/25/95
to
In article <oitxai-2311952307340001@bville-pm2-1/101.accessus.net>,

oit...@basenet.net (J A Hardwick) wrote:

> In article <eilersm-2311...@192.0.2.1>,
> eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

[gulp]

> > > In effect, Connectix has something similar to the Pentium FDIV problem on
> > > its hands, except much worse because it can easily trash people's file
> > > systems.
> >
> > The pentium was flawed on the drawing board. The sporadic conflicts with
> > Speed Doubler often seem to be the result of people running very scary
> > systems (clock chipped, acclerated, old HD drivers, etc.) hardly
> > constitute a permanent flaw. Find me a piece of conflict-free, bug-free
> > software and I will find you a rubber room to sit in, because you would be
> > crazy.

EvenBetterBusError is entirely bug-free. It is perfect.

Where's my room?

[slurp]

Old disk drivers need to be upgraded for 7.5 anyway.

Josh

--
Joshua Juran These are not the opinions of my employer.
=) Wait -- yes they are... I'm self-employed.
wand...@ids2.idsonline.com

Philip Jackson

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Nov 25, 1995, 3:00:00 AM11/25/95
to
Shimpei Yamashita (shi...@voyager.stanford.edu) wrote:

: Sammy Redd <sr...@neocomm.net> writes:
: >
: >Even so, there is *definitely* a problem either with Access or Copy or
: >both. This whole business of Connectix not being able to reproduce the
: >problem strikes me as kind of fishy. This, of course, is only my $0.02.

: I agree that there must be a problem with at least one of them; on the
: other hand, I believe Connectix when they say they can't reproduce the


: problem, because I can't reproduce the problem either on a 6100
: running extensions up the hilt (including APS's driver 4.0). In fact,

: I'm very happy with Speed Access, and would never think that there is
: a problem with it were it not for the rancor in the newsgroups. There


: is more than one side to the story.

Have you tried to reproduce the problem with any of the configurations that
people have described, for which they had problems? (Some people have posted
very complete system descriptions.) Do you think Connectix probably has
the resources to reproduce configurations that are described to them? Or
do you think Connectix is limited to only those configurations which
happen not to have the problem?

PCJ


Spindoc223

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Nov 25, 1995, 3:00:00 AM11/25/95
to
I've experienced the same sort of problems that others in this group hve
mentioned in this message string. Until a few days ago, I was using Speed
Access and Speed Copy on my PowerBook 520c with System 7.1.

The other night, I downloaded a few files and they didn't appear on the
desktop---or anywhere on the hard drive. I bought Norton Utilities, ran
it, and found that I had--among other things--b-tree corruption, the exact
problem others are talking about. What should I do now? I've asked the
Norton program to "fix" the problem, but I keeps reappearing. Naturally,
I've taken the Speed programs off the drive. But, I'm wondering whether I
should reinstall a clean system too.... WHAT SHOULD I DO???

Philip Jackson

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Nov 25, 1995, 3:00:00 AM11/25/95
to
Koryn Grant (kd...@ukc.ac.uk) wrote:

: On Thu, 23 Nov 1995, Ted Rypma wrote:

: > Hate to add to the negative story... I have a PMac 6100/60 with 3 disks,
: > 2 external and one internal. Because of the problems I'd heard of, I only
: > installed Speed Emulator, and found it really did help - I like it and
: > intend to leave it running at all times.
: >
: > I succumbed and installed Speed Access and within a single day, had one
: > unrecoverable partition on my 1 Gig drive and recoverable errors on two
: > other partitions. For the b-tree problems, I managed to copy to a spare
: > partition and re-init the bad partition. Stopped using Speed Access and
: > have had no problems (before it and after it) - I just don't use it anymore.

: True, my system went from clean on a Thursday (no problems reported by
: Norton) to totally trashed on Saturday - reformat hard drive time. And no
: I did not have any exotic extensions installed, just Apple stuff, Norton
: and CyberFinder. The reason for the lack of exotic extensions was that
: three weeks previously I had my first b-tree crash, the *only* problems I
: had ever had with my Mac, and that was about 2 weeks after installing
: Spped Doubler. Now I just have the Emulator installed (after alll, that's
: what I bought Speed Doubler for) and will let you know if anything goes
: wrong. For those new to this thread, so far there haven't been any
: reports that I'm aware of about problems if you ONLY have Speed Emulator
: installed (fingers crossed, three times would be too much for one lifetime!)

I observed two system crashes with only Speed Emulator 1.0.2 installed, one
of which apparently damaged a preferences file for JPEGView, the application
I was running at the time. This was about two weeks ago -- Since then I have
not observed any further problems, so it appears Emulator is safer than
Access or Copy.

Eric Mills

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Nov 25, 1995, 3:00:00 AM11/25/95
to
Interestingly, these problems went away for him when he switched back to
System 7.1. Under 7.1 both Access and the Emulator work like a charm.
Hmmmm, makes me think that Connectix MISSED a change in the code in 7.5,
and 7.5.1, and 7.5.2.


Wish it were so. On my 6100/60 without cache (yet) or clock chipper, I had a
gazillion crashes with all three Speed Doubler items installed. As a result
of the crashes and user discussions, I removed S.Copy and S.Access, and have
had a much better time, though Laserstatus no longer works reliably and Word
4.0d crashes much more often than it used to.

James A. Weston

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Nov 25, 1995, 3:00:00 AM11/25/95
to
In article <ACDB659E...@10.0.2.15>, is...@netcom.com (Mike Cohen)
wrote in part:

> Please give the people at Connectix a break. They make great products. Save
> your venom for someone like Micro$oft.

And please give those of us who have reported b-tree problems a break. We
don't have anything against Connectix as a company like you seem to have
against Microsoft.

Among other things, we're interested in warning users and potential users
of Speed Doubler that the product may not be safe for all users. Connectix
has not seen fit to do this, and it has not even acknowledged that Speed
Doubler is part of the problem in spite of the fact that disabling the
Speed Access and Speed Copy modules seems to eliminate b-tree problems.

No thanks to Connectix and you, the consensus advice of using only the
Speed Emulator module has probably saved a lot of serious b-tree problems
for a lot of Speed Doubler users.

Robert Sorrels

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Nov 25, 1995, 3:00:00 AM11/25/95
to
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote

>> The pentium was flawed on the drawing board. The sporadic conflicts with
>> Speed Doubler often seem to be the result of people running very scary
>> systems (clock chipped, acclerated, old HD drivers, etc.) hardly
>> constitute a permanent flaw. Find me a piece of conflict-free, bug-free
>> software and I will find you a rubber room to sit in, because you would be
>> crazy.

Mr. Eilers clearly has a future with Intel or perhaps Microsoft. "Any
problems with our products are because the users are stupid." I'm glad
speed doubler works for him. I'm sure that it works for *most* of
Connectix's customers. However, there is clearly a significant miniority
who are having fatal difficulties with the product and I agree that it is
time for Connectix to say something (anything) about it.

As for "scary systems," mine would clearly terrify Mr. Eilers. Its a PM
8100/80 AV with 56 MB ram, a 1 gig HD, system 7.5.1 and so few extensions
that quicktime isn't even loaded. I have no exotic extensions (except for
Defrost). All drivers are current and up to date. There are no viruses.
Like a number of others who have reported here, I installed SD 1.0.2 and
immendiately began having disk problems. Three times I had to completely
reconstruct my system because of significant b tree damage.

I pulled SD and the problems went away. For a while I was running just
speed access but it clearly hindered download speed, unequivically in this
case as I downloaded the same file twice 1 minute apart in between which I
pulled speed emulator and rebooted. With speed emulator, transfer rates
were about 500 cps. Without speed emulator, 2100 cps. Again this was a
"scary system," MacTCP 2.0.6, MacPPP 2.2.0, a 28.8 Sportster, and a good
line.

At this point I use no Connectix products (including RD) and advise those I
work with to be cautious. I also, at this point, will no longer buy
Connectix products until such time as they at least acknowlege the problem
and hopefully fix it.

As someone else in this thread noted, just because you are fortunate
doesn't give cause for you to sneer at those who are reporting
difficulties, or are you really the blessed soul in the rubber room of
which you spoke whose system always works just fine?


Robert Sorrels, PhD
Peak Consultants
Lewiston, ID

Hank Shiffman

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Nov 26, 1995, 3:00:00 AM11/26/95
to

In article <49898l$j...@condor.ic.net>, pjac...@falcon.ic.net writes:
> I observed two system crashes with only Speed Emulator 1.0.2 installed, one
> of which apparently damaged a preferences file for JPEGView, the application
> I was running at the time. This was about two weeks ago -- Since then I have
> not observed any further problems, so it appears Emulator is safer than
> Access or Copy.

I have had this happen as well. But I have lost the JPEGview preferences
file once or twice before I had Speed Emulator. Besides, JPEGview is
PowerPC native. So Speed Emulator wouldn't be involved.

I've had quite a few crashes while running JPEGview, which I blame on
some of the images posted to the net. I've had serious disk problems
while I had Speed Access installed, including one case where the disk
would neither boot nor even mount. Since I removed SA (SC and SE still
installed) I have had no further problems.

======
Hank Shiffman shif...@engr.sgi.com
RapidApp Product Manager
Digital Media Systems phone: 415-933-2330
Silicon Graphics Computer Systems fax: 415-390-6218

SGI internal: http://slappy.engr.sgi.com/~shiffman
External: http://reality.sgi.com/employees/shiffman_engr

Philip Jackson

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Nov 26, 1995, 3:00:00 AM11/26/95
to
Mike Cohen (is...@netcom.com) wrote:
: In article <eilersm-2311...@192.0.2.1>,
: eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
: >
: >SpeedDoubler has been running on my mac and the 7 macs at my workplace

: >since 1.0, with no blips, drips, or errors. period. take your hysteria
: >somewhere else.

: I can second that. I've been using Speed Doubler on my 6100/60 since
: version 1.0 and I've never seen one of the alledged problems people claim
: to have with it.

: Please give the people at Connectix a break. They make great products. Save


: your venom for someone like Micro$oft.

There has not been any venom in my posts, nor in my request that Connectix
warn their users that Speed Copy and Speed Access may cause serious file
errors. Given the mounting evidence, this is an entirely reasonable
request and suggestion.

However, there did seem to be a lot of venom in Michael's post, suggesting
that I and others who are concerned about these problems are being
"hysterical".

The fact is that people have been reporting severe problems on a variety
of platforms, apparently including 6100's. Just because you haven't
experienced a problem yet doesn't mean you are safe, especially since we
don't know precisely what is causing these problems other than Speed Access
and Speed Copy seem to be involved. Tomorrow you could do something you
don't ordinarily do, that is normally safe, and trash your file system,
innocently.

I am quite happy to give Connectix a break, and agree they make great
products, and that there is a lot of potential for the Speed Doubler
product. I only suggest that they should give their users a break also,
as soon as possible. Issuing a warning could prevent potential damage to
many users file systems, and help Connectix as well as their users.
Not issuing a warning that a problem may exist could well do
more damage to Connectix and its users in the long run than issuing a
warning.

Cheers,

Philip Jackson

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Nov 26, 1995, 3:00:00 AM11/26/95
to
Armen Sarkisian (ar...@earthlink.net) wrote:
: Connectix should be commended, not riduculed. They have produced an
: awesome product. I believe Connectix when they state that they haven't

: been able to reproduce the problem.

: My experience: I did get frantic b-tree errors when I first got the
: original release of Speed Doubler, but with the release of 1.0.2 and the
: disabling of Speed Copy, I haven't been able to duplicate the problem for
: 2 full months now!! Both Norton and MacTools have found my drive to be in
: perfect shape.

Put yourself in the position of an uninformed user who buys Speed Doubler
and installs all three extensions. Perhaps they get b-tree errors. They
see an article somewhere about the 1.0.2 upgrade and install that. They
still get b-tree errors. Perhaps they have to reformat and re-install
their system. Possibly they lose data not recently backed up. Maybe they're
still learning about the Internet, and only after all these problems,
check out the right newsgroups to find that other people are having
similar problems. Such a user would not be in a mood to "commend"
Connectix. Without a public announcement and warning of some kind, there
are probably many people right now in exactly this position, sad to say.
That is not good for Connectix, the users, the Power Macintosh, ...

Koryn Grant

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Nov 26, 1995, 3:00:00 AM11/26/95
to
On Fri, 24 Nov 1995, Mike Cohen wrote:

> I can second that. I've been using Speed Doubler on my 6100/60 since
> version 1.0 and I've never seen one of the alledged problems people claim
> to have with it.

This is one of the things I am constantly trying to impress upon my
students: you *cannot* disprove the existence of something by example.
The fact that you are not having any problems with Speed Doubler does not
mean that the problems do not exist, only that you haven't had any. If
you're having no problems then that's great, but neither was I until I
lost everything on my hard drive due to b-tree corruption. Twice. Lots
of other people have had similar problems, all with Speed Access/Copy.

> Please give the people at Connectix a break. They make great products. Save
> your venom for someone like Micro$oft.

Connectix have been wonderful throughout this whole saga - I agree
wholeheartedly that they make great products. It's just unfortunate that
one of them has been causing very serious problems with many systems. But
when software misbehaves this badly, it's irresponsible not to let
people know what the potential dangers are.

Until SD 1.0.3 comes out, I think you'd be wise just to use Speed Emulator.
But it's your hard drive, your data, and your decision.

Regards,
Koryn

Koryn Grant

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Nov 26, 1995, 3:00:00 AM11/26/95
to
On 25 Nov 1995, Philip Jackson wrote:

> Koryn Grant (kd...@ukc.ac.uk) wrote:
> : For those new to this thread, so far there haven't been any

> : reports that I'm aware of about problems if you ONLY have Speed Emulator
> : installed (fingers crossed, three times would be too much for one lifetime!)
>

> I observed two system crashes with only Speed Emulator 1.0.2 installed, one
> of which apparently damaged a preferences file for JPEGView, the application
> I was running at the time. This was about two weeks ago -- Since then I have
> not observed any further problems, so it appears Emulator is safer than
> Access or Copy.

Yup, OK, I should have said that there haven't been any of the serious
problems with the b-tree corruption reported with only Speed Emulator
installed.

Koryn Grant

unread,
Nov 26, 1995, 3:00:00 AM11/26/95
to
On Sat, 25 Nov 1995, John Gillett wrote:

> In article <Pine.SOL.3.91.951124130211.9280C-100000@stork>, Koryn Grant


> <kd...@ukc.ac.uk> wrote:
>
> >For those new to this thread, so far there haven't been any
> >reports that I'm aware of about problems if you ONLY have Speed Emulator
> >installed (fingers crossed, three times would be too much for one lifetime!)
>

> Sorry to disappoint you, Koryn, but I reported quite some time ago hard
> freezes on my system using SE _only_. Config is ci, 7.5.1, 100Mhz DayStar
> 601.

Yup, I should have phrased my original posting more carefully. I haven't
read any posts about the b-tree corruption that trashes your hard drive
when only Speed Emulator is installed. Believe me, a simple crash/freeze
looks positively attractive compared to these nasty b-tree problems,
which are the only ones I had intended to consider in my post.

Koryn

Shimpei Yamashita

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Nov 27, 1995, 3:00:00 AM11/27/95
to
Macbrush <k...@hk.super.net> writes:
>
>One little bug of Speed Emulator I have discovered. Whenever I set the
>cache size larger then 1024K, my Mac hangs while loading Speed Emulator, it
>doesn't matter if I put Speed Access load first or not, it still hangs! I
>am using a Power Q650, System 7.5.1 with SCSI Manager 4.3.1 installed.
>Anyone encountering the same problem?

Nope. Mine's set to 1.5 megs and mine loads fine.

--
Shimpei Yamashita, Stanford University shi...@leland.stanford.edu
<http://www-leland.stanford.edu/~shimpei/index.html>
Stanford Symphony Concert Dec. 1 8pm Dinkelspiel Auditorium
Works by Debussy, Handel, Dvorak | See <http://www.stanford.edu/group/sso/>

tom klein

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Nov 27, 1995, 3:00:00 AM11/27/95
to
> On Thu, 23 Nov 1995, Ted Rypma wrote:
>
> > Hate to add to the negative story... I have a PMac 6100/60 with 3
> disks, > 2 external and one internal. Because of the problems I'd
> heard of, I only > installed Speed Emulator, and found it really did
> help - I like it and > intend to leave it running at all times. > > I
> succumbed and installed Speed Access and within a single day, had one
> > unrecoverable partition on my 1 Gig drive and recoverable errors on
> two > other partitions. For the b-tree problems, I managed to copy to
> a spare > partition and re-init the bad partition. Stopped using
> Speed Access and > have had no problems (before it and after it) - I
> just don't use it anymore.
>
> True, my system went from clean on a Thursday (no problems reported
> by Norton) to totally trashed on Saturday - reformat hard drive time.
> And no I did not have any exotic extensions installed, just Apple
> stuff, Norton and CyberFinder. The reason for the lack of exotic
> extensions was that three weeks previously I had my first b-tree
> crash, the *only* problems I had ever had with my Mac, and that was
> about 2 weeks after installing Spped Doubler. Now I just have the
> Emulator installed (after alll, that's what I bought Speed Doubler
> for) and will let you know if anything goes wrong. For those new to

> this thread, so far there haven't been any reports that I'm aware of
> about problems if you ONLY have Speed Emulator installed (fingers
> crossed, three times would be too much for one lifetime!)

just to play the devil's advocate for a second:

if you're convinced that speed doubler is the culprit (or part of it is), why
do you use the stupid thing? surely the aggravation (and wasted time) of
recovering your disk makes ANY time saving, either in 68k emulation, or in
disk access, not worthwhile?


........ tom klein

ps. i agree that connectix should be a little more "outspoken" on this
subject.

Mark Hartman

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Nov 27, 1995, 3:00:00 AM11/27/95
to
In article <498b7m$l...@murrow.corp.sgi.com>, shif...@slappy.engr.sgi.com
(Hank Shiffman) wrote:

>In article <49898l$j...@condor.ic.net>, pjac...@falcon.ic.net writes:

>> I observed two system crashes with only Speed Emulator 1.0.2 installed, one
>> of which apparently damaged a preferences file for JPEGView, the application
>> I was running at the time. This was about two weeks ago -- Since then I have
>> not observed any further problems, so it appears Emulator is safer than
>> Access or Copy.
>

>I have had this happen as well. But I have lost the JPEGview preferences
>file once or twice before I had Speed Emulator. Besides, JPEGview is
>PowerPC native. So Speed Emulator wouldn't be involved.

Actually, since parts of MacOS are still emulated, SE _could_ be involved
with this problem - and would be that much harder to trace.
==========================================================================
Mark Hartman Computer Solutions - specializing in all things Macintosh
C C++ 4th Dimension Networking System design/architecture
tel +1(714)758.0640 -+- fax +1(714)999.5030 -+- e-mail m...@primenet.com
==========================================================================
"Hello, my name is Mark, and I've been Intel-free for 8 years and 2 days."

Thomas Reed

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Nov 27, 1995, 3:00:00 AM11/27/95
to
Okay, I've said this before, and I'll say it again. Maybe some people
will listen this time.

There are obviously problems on some systems, and obviously zero problems
on other systems. (I, for one, am in the zero problem category.) It is
pointless at this point to point fingers (I think I'm coming to the point,
pointedly ;-) and lay blame. Those of us who aren't having problems can't
say the problems don't exist, and those who are having problems can't say
definitely that it's Speed Doubler's fault.

There is but one solution to this problem, and that is to get a detailed
report in to Connectix if you're having problems. They can't reproduce
every configuration every person has, so you've got to give them all the
help you can...

-Thomas

=====================================================
Thomas Reed Washington University
re...@visar.wustl.edu Medical School
re...@medicine.wustl.edu Saint Louis, MO
http://medinfo.wustl.edu/~reed
-----------------------------------------------------
Clothes make the man. Naked people have little or no
influence on society. -- Mark Twain
=====================================================

Opinions posted are not the opinions of Wash. U.

Joerg Erdei

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Nov 27, 1995, 3:00:00 AM11/27/95
to
Just two thoughts out of the box:

1. Sometimes there are very strange effects with sytem extensions.
I have tracked down a lot of conflicts (pretty normal to some users
who like to have a lot of INITs running). I run over one phenomenon
twice: extensions totally unrelated to each other needed each other
(different authors; one PD, one comware; performing totally different
tasks; did not modify the same traps). Running all (also apples)
extensions turned off but one did carsh, doing the same with another
was OK, running both was also OK. So some of you may run SpeedAccess
& SpeedCopy without troubles because they are running certain other
extensions as well.

2. b-tree corruption not fixable by NDD can sometimes be solved with
Norton Disk Editor. Be sure you know what are you doing befor doing
anything. Best way to deal with unrepairable problems is still to
backup everything, reformat the drive and restore your stuff.

Joerg Erdei

Scott Krajewski

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Nov 27, 1995, 3:00:00 AM11/27/95
to
Just to add more info to the pool.
I've had b-tree problems twice. First time a folder vanished before my
eyes. Second time (a week later) 2/3 of my Extensions folder vanished
(ouch!).
Luckily I've got Norton to save the day.
I've got a new PM 7500 16/500CD if anyone wants to know.


Scott

--
Scott Krajewski http://www.public.iastate.edu/~krajewsk
kraj...@iastate.edu
No quote today........

HARRY R. ERWIN

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Nov 27, 1995, 3:00:00 AM11/27/95
to
I'm running Speed Doubler (et al.) on a PowerMac 6100/66 DOS, and I have
encountered B-tree errors--but only when I've had a crash (often NetScape
or Mosaic is the cause) and the cache has not been flushed to disk. The
fix consists of going in with a disk editor and walking through the
catalog until I find the block that Disk First Aid threw up on so that I
can figure out which file(s) were hosed. I toss those, and the catalog is
usually in fixable shape. I run with virtual memory on (not RamDoubler!)
and Stuffit SpaceSaver. Otherwise, my configuration is relatively
vanilla-flavored.

--
Harry Erwin
Internet: her...@gmu.edu
Home Page: http://osf1.gmu.edu/~herwin (try a couple of times)
PhD student in comp neurosci: "Glitches happen" & "Meaning is emotional"

Macbrush

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Nov 28, 1995, 3:00:00 AM11/28/95
to
One little bug of Speed Emulator I have discovered. Whenever I set the
cache size larger then 1024K, my Mac hangs while loading Speed Emulator, it
doesn't matter if I put Speed Access load first or not, it still hangs! I
am using a Power Q650, System 7.5.1 with SCSI Manager 4.3.1 installed.
Anyone encountering the same problem?


Best Regards
Macbrush
========================================================= Kenneth Ho ====
Opinions expressed here are personal. ¥ A IRC addicted ;)
The day is good, in'it? Just say good luck to me, I want it this time. ;)
=========================================================================

Koryn Grant

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Nov 28, 1995, 3:00:00 AM11/28/95
to
On Mon, 27 Nov 1995, Thomas Reed wrote:

> There are obviously problems on some systems, and obviously zero problems
> on other systems. (I, for one, am in the zero problem category.) It is
> pointless at this point to point fingers (I think I'm coming to the point,
> pointedly ;-) and lay blame. Those of us who aren't having problems can't
> say the problems don't exist, and those who are having problems can't say
> definitely that it's Speed Doubler's fault.

Yes we can, but it's up to you whether you choose to believe us or not :)

Personally I'd rather be safe than sorry. The trouble with problems that
occur infrequently is you never can tell whether those who aren't having
them are immune for some reason or just lucky - so far.

Regards

Simon Kidd

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Nov 28, 1995, 3:00:00 AM11/28/95
to
In article <eilersm-2711...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
>
>
> How many of you use Netscape?
>It's tendency to cause b-tree errors is well documented (even the latest
>beta does this.) Hunting for an INIT conflict may be barking up the wrong
>tree after all... Netscape gave me b-tree errors long before I bought
>Speed Doubler.

Netscape did that to me too before I used SD but getting rid of the
Newsfat file and not using NS for News reading cured that problem. FWIW
Netscape 2.0b3 and the speed emulator are not causing B tree problems for
me.

Simon

Philip Jackson

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Nov 28, 1995, 3:00:00 AM11/28/95
to
Michael Eilers (eil...@aruba.ccit.arizona.edu) wrote:
: In article <krajewsk-271...@mac6382.gator.math.iastate.edu>,
: kraj...@iastate.edu (Scott Krajewski) wrote:

: > Just to add more info to the pool.

: > I've had b-tree problems twice. First time a folder vanished before my
: > eyes. Second time (a week later) 2/3 of my Extensions folder vanished
: > (ouch!).
: > Luckily I've got Norton to save the day.
: > I've got a new PM 7500 16/500CD if anyone wants to know.

: >


: Why don't I throw a wrench in the works... How many of you use Netscape?


: It's tendency to cause b-tree errors is well documented (even the latest
: beta does this.) Hunting for an INIT conflict may be barking up the wrong
: tree after all... Netscape gave me b-tree errors long before I bought
: Speed Doubler.

I've never used Netscape, yet experienced b-tree errors with Speed Doubler.

PCJ


Marc Weinberger

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <ACE01A23...@ppp175.csc.cuhk.hk>, k...@hk.super.net
(Macbrush) wrote:

I apologize for the iconvenience, but we have been able to duplicate
problems similar to this on a 650 with the Apple PPC upgrade card (I
assume this is what you mean by 'Power Q650'), and also a Q900 with the
Apple PPC upgrade card, and it should be fixed in the next release of
Speed Doubler. Sorry about that.

Marc Weinberger
Connectix Technical Support
sup...@connectix.com
http://www.connectix.com

Marc Weinberger

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Nov 29, 1995, 3:00:00 AM11/29/95
to

> Just to add more info to the pool.
> I've had b-tree problems twice. First time a folder vanished before my
> eyes. Second time (a week later) 2/3 of my Extensions folder vanished
> (ouch!).
> Luckily I've got Norton to save the day.
> I've got a new PM 7500 16/500CD if anyone wants to know.
>
>

> Scott

Scott -

Hm. I believe this may be the first report of b-tree corruption that I've
heard from a user with a PCI machine, so I want to get a little more
information from you. First, is there some action that you took which
seems to have resulted in these problems occuring? From your description,
it sounds like this problem is not something that develops over time. If
you suspect that one of the Speed Doubler extensions is causing the
problem, try running without them for a while to see if this problem goes
away, and definitely let me know how it goes. Thanks.

Christopher C. Wood

unread,
Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <498b7m$l...@murrow.corp.sgi.com>, shif...@slappy.engr.sgi.com (Hank Shiffman) writes:

|> In article <49898l$j...@condor.ic.net>, pjac...@falcon.ic.net writes:

|> > I observed two system crashes with only Speed Emulator 1.0.2
|> > installed, one of which apparently damaged a preferences file for
|> > JPEGView, the application I was running at the time. This was
|> > about two weeks ago -- Since then I have not observed any further
|> > problems, so it appears Emulator is safer than Access or Copy.

|> I have had this happen as well. But I have lost the JPEGview
|> preferences file once or twice before I had Speed Emulator.
|> Besides, JPEGview is PowerPC native. So Speed Emulator wouldn't be
|> involved.

Except that the file system is still emulated...

For the record, I've had B-tree corruption problems, and they haven't
reappeared since removing speedAccess and speedCopy. PowerMac
6100/60av running System 7.1.2, HD SC Setup 7.3.5, stock internal hard
drive, SD 1.0.2, RD 1.5.2 (recently bumped to 1.6), Zip drive,
MacTCP2.0.6 and MacPPP 2.2.0a. No old drivers, no older versions of
Connectix utilities, no clock chip, no cache card.

Chris
--
Speaking only for myself, of course.
Chris Wood chr...@lexis-nexis.com Chris...@eworld.com

LawrencegL

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Nov 29, 1995, 3:00:00 AM11/29/95
to
I stopped getting B-tree errors with speed acces and speed copy removed .
I then reinstalled them and the errors returned and they're frequent. This
is on a Performa 575 with 8 meg of memory and the ususal but not unususal
extensions running. Byt the way what ever happened to the Connectix tech
who at one time seemed to be answering these questions or at least
commenting on them. Has the problem become so large that he can't respond?
Lawrence G. Leichtman

William E. Elston

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <eilersm-2711...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

>Why don't I throw a wrench in the works... How many of you use Netscape?
>It's tendency to cause b-tree errors is well documented (even the latest
>beta does this.) Hunting for an INIT conflict may be barking up the wrong
>tree after all... Netscape gave me b-tree errors long before I bought
>Speed Doubler.

Michael-

I've used Netscape since it came out without significant b-tree errors. I
am still using it. I installed SpeedDoubler 1.0.2 and within a few days
had b-tree corruption that required a complete reformat of two of my
drives, a 1 Gig internal and a 1.7 Gig external. Your continued defense of
SpeedDoubler, in the face of the overwhelming evidence that at least one
element of this product is causing problems, defies logic. If you were my
student you'd get an 'F'.

--
William E. Elston <URL:http://www.halcyon.com/welston/>

Robert M. Stowe

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Nov 29, 1995, 3:00:00 AM11/29/95
to
TO CONNECTIX CORPORATION:

For those of us who are more than a little upset about HOURS AND HOURS
AND HOURS of time and frustration (AND FOR SOME OF US, IRRECOVERABLE
DATA LOSS) created by suspected b-tree corruption associated with the
use of "Speed Doubler", can you tell us what ALERTS OR RECALLS Connectix
has issued to its customers regarding the use of this software? After
all, we're not just talking about an incompatibility that causes crashes
.. we're talking about CORRUPTION OF HARD DRIVES AND DATA. THIS IS
SERIOUS BUSINESS. It hardly matters to me that Connectix allegedly has
been "unable" to reproduce the errors. Just how hard are you trying???
You must be making MILLIONS of dollars on the sale of this software,
judging by how hard it's being promoted. I sure hope you're working on
it HARD but in the meantime you OWE IT to your customers to issue a
recall or at least a warning letter, etc. about this VERY SERIOUS
PROBLEM. Even if > 99.9% of users haven't reported a problem, there is
more than enough evidence on these newgroups along to suggest that some
people's b-extents trees are being corrupted, and that means potentially
HUNDREDS of people are being seriously inconvenienced. If you don't
respond aggressively and proactively, Connectix might just have a class
action suit or an investigation by the appropriate federal regulatory
authority on its hands!

For your convenience I have excerpted the posts I've seen reporting a
problem on comp.sys.mac.misc just in the past couple of weeks. I assume
that other users may feel similarly concerned by your lack of perceived
action on this issue, but I do not claim to represent anyone's views
other than my own.

Your corporation's response as to just how it is addressing this problem
will be greatly appreciated. Thank you! Robert Stowe, M.D.

[EXCERPTS FROM OTHERS WITH ALLEGED SPEED DOUBLER-RELATED PROBLEMS
APPENDED BELOW]

Excerpts from netnews.comp.sys.mac.misc: 23-Nov-95 Re: Connectix Please
Warn Y.. by Greg Ar...@theory.chem.u
> I have personally experienced Speed Doubler (actually, the Speed Access and
> Speed Copy portions of Speed Doubler) related problems. Simply put, my
> system, which had been running stably for 6+ months, went beserk when I
> added S.A. and S.C. I tried limiting the extensions (90% of mine are already
> Apple extensions) to a minimum, and still had problems with b-tree
corruption,
> lost files, etc. Removing S.A. and S.C. has since restored the machine to
> it's former equilibrium. I haven't had a chance to try Speed Emulator yet,
> since my LC 575 does not have it's PPC upgrade yet.
>

Excerpts from netnews.comp.sys.mac.misc: 23-Nov-95 Re: Connectix Please
Warn Y.. by William E. Elston@halcyo
> In article <eilersm-2311...@192.0.2.1>,
> eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
>
> >the only known problems are with older Macs running non-apple PowerPC
> >upgrade cards. These machines should expect trouble with many kinds of
> >software.
> >
> >>
> >> In effect, Connectix has something similar to the Pentium FDIV problem on
> >> its hands, except much worse because it can easily trash people's file
> >> systems.


> >
> >The pentium was flawed on the drawing board. The sporadic conflicts with
> >Speed Doubler often seem to be the result of people running very scary
> >systems (clock chipped, acclerated, old HD drivers, etc.) hardly
> >constitute a permanent flaw. Find me a piece of conflict-free, bug-free
> >software and I will find you a rubber room to sit in, because you would be
> >crazy.
>

> This is patently false. I have had serious trouble with b-tree corruption
> while running SpeedDoubler 1.0.2 on a brand new PPC 8500, and running the
> latest versions of a majority of applications and *all new drivers*. You,
> sir, are spreading misinformation that is not based on the complaints that
> have been posted in this and other newsgroups. Where do you get your
> information???

Excerpts from netnews.comp.sys.mac.misc: 23-Nov-95 Re: Connectix Please
Warn Y.. by Ted Ry...@waterloo.hp.co

> Hate to add to the negative story... I have a PMac 6100/60 with 3 disks,
> 2 external and one internal. Because of the problems I'd heard of, I only
> installed Speed Emulator, and found it really did help - I like it and
> intend to leave it running at all times.
>
> I succumbed and installed Speed Access and within a single day, had one
> unrecoverable partition on my 1 Gig drive and recoverable errors on two
> other partitions. For the b-tree problems, I managed to copy to a spare
> partition and re-init the bad partition. Stopped using Speed Access and
> have had no problems (before it and after it) - I just don't use it anymore.


Excerpts from netnews.comp.sys.mac.misc: 23-Nov-95 Connectix Please Warn
Your .. by Philip Jac...@falcon.ic
> Connectix please do the following:
>
> 1) Warn all new users that Speed Access and Speed Copy may cause serious
> file system errors.
>
> 2) Publish what you know about the problems with Speed Doubler -- what
> configurations should be avoided, what conflicts exist, what kinds of
> problems can be caused, etc. Why do these problems happen?

Excerpts from netnews.comp.sys.mac.misc: 24-Nov-95 Re: Connectix Please
Warn Y.. by J A Hard...@basenet.net
> Micheal, I am running an old Mac, a Quadra 605(original LC040, no clock
> chip, system 7.5). I was only using Speed Access. What good would Speed
> Emulator do me anyway? My stepfather is running an 8100 with both Access
> and Emulator running under 7.5 he has major problems. Drives disappear.
> Partions of drives disappear. These are symptoms of b-tree corruption,
> no? And, running the various diagnostic progams what do we find? Lo and
> behold, b-tree corruption.

Excerpts from netnews.comp.sys.mac.misc: 24-Nov-95 Re: Connectix Please
Warn Y.. by Koryn Gr...@ukc.ac.uk

> True, my system went from clean on a Thursday (no problems reported by
> Norton) to totally trashed on Saturday - reformat hard drive time. And no
> I did not have any exotic extensions installed, just Apple stuff, Norton
> and CyberFinder. The reason for the lack of exotic extensions was that
> three weeks previously I had my first b-tree crash, the *only* problems I
> had ever had with my Mac, and that was about 2 weeks after installing
> Spped Doubler. Now I just have the Emulator installed (after alll, that's
> what I bought Speed Doubler for) and will let you know if anything goes
> wrong. For those new to this thread, so far there haven't been any
> reports that I'm aware of about problems if you ONLY have Speed Emulator
> installed (fingers crossed, three times would be too much for one lifetime!)

Excerpts from netnews.comp.sys.mac.misc: 24-Nov-95 Re: Connectix Please
Warn Y.. by scott j lo...@sol.pepboy
> I could have shown you lots of proof when the hard drive on my 7500 was
> trashed numerious times, three of them requiring re-formatting to fix.
> Neither Nortons nor MacTools could fix the extensive B-tree damage.

Excerpts from netnews.comp.sys.mac.misc: 25-Nov-95 Re: Connectix Please
Warn Y.. by Kenneth R Brownfield@mrc
> The real answer? A very hard to RELIABLY reproduce bug that is
> dependent seemingly on the phase of the moon. I have seen the b-tree
> problem with Speed Copy and/or Access on a Quadra 610 with the Apple
> PPC upgrade card. Don't get me wrong, I believe there is a problem,
> but realize that the problem is apparently very subtle if it fails on
> your 8500 and works fine on my 8500. I'm sure they're trying to get
> SD to fail as hard as they can so they can make their customers happy.

Excerpts from netnews.comp.sys.mac.misc: 25-Nov-95 Re: Connectix Please
Warn Y.. by Lawre...@aol.com
> I agree I get routine B-tree errors that require extensive Norton fixes
> once a week and get freezes and hangups on a daily basis. I use SD,SA and
> RD all latest versions and have similar problems on a Centris 650 and a
> Performa 575.

Excerpts from netnews.comp.sys.mac.misc: 25-Nov-95 Re: Connectix Please
Warn Y.. by Spind...@aol.com
> I've experienced the same sort of problems that others in this group hve
> mentioned in this message string. Until a few days ago, I was using Speed
> Access and Speed Copy on my PowerBook 520c with System 7.1.
>
> The other night, I downloaded a few files and they didn't appear on the
> desktop---or anywhere on the hard drive. I bought Norton Utilities, ran
> it, and found that I had--among other things--b-tree corruption, the exact
> problem others are talking about. What should I do now? I've asked the
> Norton program to "fix" the problem, but I keeps reappearing. Naturally,
> I've taken the Speed programs off the drive. But, I'm wondering whether I
> should reinstall a clean system too.... WHAT SHOULD I DO???

Excerpts from netnews.comp.sys.mac.misc: 25-Nov-95 Re: Connectix Please
Warn Y.. by Eric Mi...@cmac.org

> Wish it were so. On my 6100/60 without cache (yet) or clock chipper, I had a
> gazillion crashes with all three Speed Doubler items installed. As a result
> of the crashes and user discussions, I removed S.Copy and S.Access, and have
> had a much better time, though Laserstatus no longer works reliably and Word
> 4.0d crashes much more often than it used to.

Excerpts from netnews.comp.sys.mac.misc: 25-Nov-95 Re: Connectix Please
Warn Y.. by Philip Jac...@falcon.ic
> : True, my system went from clean on a Thursday (no problems reported by

> : Norton) to totally trashed on Saturday - reformat hard drive time. And no
> : I did not have any exotic extensions installed, just Apple stuff, Norton
> : and CyberFinder. The reason for the lack of exotic extensions was that
> : three weeks previously I had my first b-tree crash, the *only* problems I
> : had ever had with my Mac, and that was about 2 weeks after installing
> : Spped Doubler. Now I just have the Emulator installed (after alll, that's
> : what I bought Speed Doubler for) and will let you know if anything goes
> : wrong. For those new to this thread, so far there haven't been any
> : reports that I'm aware of about problems if you ONLY have Speed Emulator
> : installed (fingers crossed, three times would be too much for one
lifetime!)

Excerpts from netnews.comp.sys.mac.misc: 26-Nov-95 Re: B-tree corruption
by trevor hu...@sfn.saskatoo
> Well if you are using Speed Doubler you must reformat. Speed Doubler,
> more exactly Speed Access and Speed Copy, corupt the b-tree badly. I used
> the two programs for only a couple days and it destroyed two "leaves" of
> my b-tree. This is unfixable with Norton. My system was constantly
> crashing with errors of all kinds. I back up everything now. Use the
> disktools disk and use the HD setup and initalize. It does the best job.
> Mail me if you still have problems.

Excerpts from netnews.comp.sys.mac.misc: 26-Nov-95 Re: Connectix Please
Warn Y.. by Philip Jac...@falcon.ic

> I am quite happy to give Connectix a break, and agree they make great
> products, and that there is a lot of potential for the Speed Doubler
> product. I only suggest that they should give their users a break also,
> as soon as possible. Issuing a warning could prevent potential damage to
> many users file systems, and help Connectix as well as their users.
> Not issuing a warning that a problem may exist could well do
> more damage to Connectix and its users in the long run than issuing a
> warning.

Excerpts from netnews.comp.sys.mac.misc: 25-Nov-95 Re: Connectix Please
Warn Y.. by Robert Sorrels@lewiston.

> As for "scary systems," mine would clearly terrify Mr. Eilers. Its a PM
> 8100/80 AV with 56 MB ram, a 1 gig HD, system 7.5.1 and so few extensions
> that quicktime isn't even loaded. I have no exotic extensions (except for
> Defrost). All drivers are current and up to date. There are no viruses.
> Like a number of others who have reported here, I installed SD 1.0.2 and
> immendiately began having disk problems. Three times I had to completely
> reconstruct my system because of significant b tree damage.
>
> I pulled SD and the problems went away. For a while I was running just
> speed access but it clearly hindered download speed, unequivically in this
> case as I downloaded the same file twice 1 minute apart in between which I
> pulled speed emulator and rebooted. With speed emulator, transfer rates
> were about 500 cps. Without speed emulator, 2100 cps. Again this was a
> "scary system," MacTCP 2.0.6, MacPPP 2.2.0, a 28.8 Sportster, and a good
> line.
>
> At this point I use no Connectix products (including RD) and advise those I
> work with to be cautious. I also, at this point, will no longer buy
> Connectix products until such time as they at least acknowlege the problem
> and hopefully fix it.

Excerpts from netnews.comp.sys.mac.misc: 27-Nov-95 Re: B-tree corruption
by jim...@zeus.jersey.net
> I cant believe how these two packages have turned me into a back-up and
> recovery pro. Reading the Connectix message board is a nightmare and
> they're still selling the hell out of those products

Excerpts from netnews.comp.sys.mac.misc: 27-Nov-95 Re: Connectix Please
Warn Y.. by Scott Krajewski@iastate.

Marc Weinberger

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Nov 29, 1995, 3:00:00 AM11/29/95
to

> > On Thu, 23 Nov 1995, Ted Rypma wrote:
> >

> > > Hate to add to the negative story... I have a PMac 6100/60 with 3
> > disks, > 2 external and one internal. Because of the problems I'd
> > heard of, I only > installed Speed Emulator, and found it really did
> > help - I like it and > intend to leave it running at all times. > > I
> > succumbed and installed Speed Access and within a single day, had one
> > > unrecoverable partition on my 1 Gig drive and recoverable errors on
> > two > other partitions. For the b-tree problems, I managed to copy to
> > a spare > partition and re-init the bad partition. Stopped using
> > Speed Access and > have had no problems (before it and after it) - I
> > just don't use it anymore.
> >

> > True, my system went from clean on a Thursday (no problems reported
> > by Norton) to totally trashed on Saturday - reformat hard drive time.
> > And no I did not have any exotic extensions installed, just Apple
> > stuff, Norton and CyberFinder. The reason for the lack of exotic
> > extensions was that three weeks previously I had my first b-tree
> > crash, the *only* problems I had ever had with my Mac, and that was
> > about 2 weeks after installing Spped Doubler. Now I just have the
> > Emulator installed (after alll, that's what I bought Speed Doubler
> > for) and will let you know if anything goes wrong. For those new to
> > this thread, so far there haven't been any reports that I'm aware of
> > about problems if you ONLY have Speed Emulator installed (fingers
> > crossed, three times would be too much for one lifetime!)
>

> just to play the devil's advocate for a second:
>
> if you're convinced that speed doubler is the culprit (or part of it is), why
> do you use the stupid thing? surely the aggravation (and wasted time) of
> recovering your disk makes ANY time saving, either in 68k emulation, or in
> disk access, not worthwhile?
>
>
> ........ tom klein
>
> ps. i agree that connectix should be a little more "outspoken" on this
> subject.

Ted -

I deeply apologize for the trouble you have had with Speed Access. We
have been watching these reports closely, trying to understand where this
corruption problem is coming from. Some users have reported that Speed
Access seems to be the source, so our engineers have been focusing most of
their attention there. Had you been using the Speed Copy extension at all
when these disk problems occured? Can you please provide us with more
additional information about your machine and what you were doing when
this problem arose? Were you downloading a lot of files, or making a lot
of background files or something similar? Any information you can provide
us will be helpful. Thanks.

Tom -

I agree that if a user thinks that a piece of software is corrupting data
on their drive, by all means disable it to see if that is the case. I am
curious about what you mean when you say we should be more outspoken about
this problem. We have been trying to do the best we can to help those
people who are reporting the b-tree corruption and gathering as much
information about their machines and what they were doing so we can find
some commong threads. We are just as concerned about the problem as our
users (after all, we use Speed Doubler more than anyone), and so once we
gain a full understanding of the problem, we will certainly let everyone
know.

Christopher C. Wood

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <eilersm-2711...@192.0.2.1>, eil...@aruba.ccit.arizona.edu (Michael Eilers) writes:

|> Why don't I throw a wrench in the works... How many of you use
|> Netscape? It's tendency to cause b-tree errors is well documented
|> (even the latest beta does this.) Hunting for an INIT conflict may
|> be barking up the wrong tree after all... Netscape gave me b-tree
|> errors long before I bought Speed Doubler.

Hmmm, I had been using Netscape 1.2... I may make some backups and
try adding speedAccess, but avoiding Netscape.

Mark Short

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <YkiybZi00...@andrew.cmu.edu>, "Robert M. Stowe"
<rs...@andrew.cmu.edu> wrote:

> TO CONNECTIX CORPORATION:
>
> For those of us who are more than a little upset about HOURS AND HOURS
> AND HOURS of time and frustration (AND FOR SOME OF US, IRRECOVERABLE
> DATA LOSS) created by suspected b-tree corruption associated with the
> use of "Speed Doubler", can you tell us what ALERTS OR RECALLS Connectix
> has issued to its customers regarding the use of this software?
> >

[one very large snip]

I started bitching about SD 1.0.1/1.0.2 back in August, made lots of phone
calls to Connectix, sent lots of email with lots of pertinent data to
Connectix's support. Received no help other than "Buy FWB HDTK", and a
notification regarding the 1.0.2 update. Yay.........

--
mcs
ab ovo usque ad mala

Michael Eilers

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <welston-2911...@blv-pm2-ip3.halcyon.com>,

wel...@halcyon.com (William E. Elston) wrote:

> In article <eilersm-2711...@192.0.2.1>,


> eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
>
> >Why don't I throw a wrench in the works... How many of you use Netscape?
> >It's tendency to cause b-tree errors is well documented (even the latest
> >beta does this.) Hunting for an INIT conflict may be barking up the wrong
> >tree after all... Netscape gave me b-tree errors long before I bought
> >Speed Doubler.
>

> Michael-
>
> I've used Netscape since it came out without significant b-tree errors. I
> am still using it. I installed SpeedDoubler 1.0.2 and within a few days
> had b-tree corruption that required a complete reformat of two of my
> drives, a 1 Gig internal and a 1.7 Gig external. Your continued defense of
> SpeedDoubler, in the face of the overwhelming evidence that at least one
> element of this product is causing problems, defies logic. If you were my
> student you'd get an 'F'.
>


logic, my friend, does not enter into it. Reason does not apply in the
vagries of software, otherwise things would be much simper. My "defense"
of Speed Doubler extends from my own personal use of the product, and the
way it functions on the 7 computers at my workplace--which is, BTW,
flawlessly. The anti-Speed Doubler rants on this group were nearing
holy-war intensity, and I felt a need to play devil's advocate for a
while, to see how sincere people were about this thing, or whether they
were just burning the nearest witch at hand when a problem cropped uo on
their system. After all, there are many, many ways (besides Netscape) to
get b-tree errors on a hard drive.

people are having problems--this is true. Connectix is responding
extremely well and in good time to these problems, and they deserve
congratulations for that. PageMaker 6.0 crashes my machine nearly every
day, but they haven't lifted a finger over at Adobe to help me out.

Speed Doubler works for nearly everyone I know. There is no reason a
small, fanatic group of people bent on some kind of "revenge" should be
given more voice or attention than the many satisfied customers out there.
Does it bother any of you that none of the major magazines that have
reviewed SD have mentioned, in the least, b-tree corruption? I expect the
testers at MacWeek and MacWorld are a bit more thorough than any of you
out there...

As for your little assumption, I TEACH classes,I don't take them. And rest
assured I would have cracked you up the side of the head with a ruler and
gave you a "W" a long time ago.

michael

Larry Altenburg

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Nov 29, 1995, 3:00:00 AM11/29/95
to
I installed RAM Doubler and Speed Doubler on a newly purchased
PowerMac/Performa 5215CD. These were the first 3rd party packages I
personally installed. I immediately began having b-Tree problems
(files would become invisible, DiskFirstAid was unable to fix the
problem, etc.) I was able to temporarily fix with MacTools 2.0
Emergency Disk (!!!) but problems continued to develop, and finally
came to a head when I tried to install MacTools Pro 4.0 which is, of
course, incompatible with the 5200 series, and now my catalog problems
have exponentiated. Until I saw this posting, I had no clue it could
be Speed Doubler... Now I am convinced. I am waiting for Norton to
arrive by FedEx so as I can fix this damn thing.


A. Philip WINTHROP

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article (Dans l'article)
<kidd-28119...@rucs-g-3.rockefeller.edu>,
ki...@rockvax.rockefeller.edu (Simon Kidd) wrote (écrivait) :

> >In article <eilersm-2711...@192.0.2.1>,
> >eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
> >>
> >>
> >

> >Netscape did that to me too before I used SD but getting rid of the
> >Newsfat file and not using NS for News reading cured that problem. FWIW
> >Netscape 2.0b3 and the speed emulator are not causing B tree problems for
> >me.
> >
> >Simon

But the speed emulator is causing unimplemented trap errors that keep on
crashing my computer...until 1.0.3 is out, speed doubler is off my
computer...what a waste of cash.

A. Philip WINTHROP
wint...@cleo.bc.edu

Mike Cohen

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Nov 29, 1995, 3:00:00 AM11/29/95
to
In article <49i0cj$a...@meaddata.meaddata.com>,

chr...@meaddata.com (Christopher C. Wood) wrote:

>
>For the record, I've had B-tree corruption problems, and they haven't
>reappeared since removing speedAccess and speedCopy. PowerMac
>6100/60av running System 7.1.2, HD SC Setup 7.3.5, stock internal hard
>drive, SD 1.0.2, RD 1.5.2 (recently bumped to 1.6), Zip drive,
>MacTCP2.0.6 and MacPPP 2.2.0a. No old drivers, no older versions of
>Connectix utilities, no clock chip, no cache card.
>

On my 6100/60 I had frequent B-tree corruption and other disk errors late
last year and early this year after getting an external 1.08GB drive and
installing APS PowerTools 3.07 on that and my internal drive. This was long
before Speed Doubler was even released. I continued to have frequent
crashes & other problems until I switched to HD Toolkit on both drives.

I've never seen any such problem that I can attribute to Speed Doubler.
With HD Toolkit & Speed Doubler, my PowerMac is many times more stable than
it was with APS PowerTools and no Speed Doubler.

--
Mike Cohen - is...@netcom.com
Home page: http://www.isis-intl.com/
Sound is the same for all the world - Youssou N'dour, "Eyes Open"

James A. Weston

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Nov 30, 1995, 3:00:00 AM11/30/95
to
In article <eilersm-2911...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote in part:

> Speed Doubler works for nearly everyone I know. There is no reason a
> small, fanatic group of people bent on some kind of "revenge" should be
> given more voice or attention than the many satisfied customers out there.
> Does it bother any of you that none of the major magazines that have
> reviewed SD have mentioned, in the least, b-tree corruption? I expect the
> testers at MacWeek and MacWorld are a bit more thorough than any of you
> out there...

If you think I'm a fanatic and bent on some sort of revenge against
Connectix because I have reported b-tree problems with Speed Doubler, then
I think you're an idiot.

Greg Arkos

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Nov 30, 1995, 3:00:00 AM11/30/95
to
eil...@aruba.ccit.arizona.edu (Michael Eilers) writes:
>wel...@halcyon.com (William E. Elston) wrote:

>> I've used Netscape since it came out without significant b-tree errors. I
>> am still using it. I installed SpeedDoubler 1.0.2 and within a few days
>> had b-tree corruption that required a complete reformat of two of my
>> drives, a 1 Gig internal and a 1.7 Gig external. Your continued defense of
>> SpeedDoubler, in the face of the overwhelming evidence that at least one
>> element of this product is causing problems, defies logic. If you were my
>> student you'd get an 'F'.

>Speed Doubler works for nearly everyone I know. There is no reason a
>small, fanatic group of people bent on some kind of "revenge" should be
>given more voice or attention than the many satisfied customers out there.
>Does it bother any of you that none of the major magazines that have
>reviewed SD have mentioned, in the least, b-tree corruption? I expect the
>testers at MacWeek and MacWorld are a bit more thorough than any of you
>out there...

That's a large supposition. I don't recall reading ANYTHING in either
MacWorld or MacUser about the Open Transport or Printing problems in their
INTIAL PCI Mac reviews. Based on just those reviews, a reader would think
that everything was perfect and fine. It might be, for many people; however,
there is no denying that some small but significant minority of users of
PCI based PowerMacs have had problems with printing, internet access, etc.

The point is that for MacWorld testers, or MacUser testers, or whoever,
the Speed Doubler problems may or may not appear, and it may or may not
take some time to appear. They can't possibly test every configuration,
no matter how thorough they are. Perhaps the one or two machines that were
tested in magazines just happened to work fine (as you say your machine and
the machines at your office do); perhaps they haven't been used long enough
to develop the problem; perhaps the mix of extensions & programs on the
machines is different enough that the problem doesn't arise. I don't know,
you don't know, and Connectix doesn't know (yet) how and why the problem
arises.

The fact is, though, that many users HAVE experienced these sorts of problems
shortly after installing and using the Speed Doubler components. I have.
It is hard not to blame Speed Doubler for B-tree errors when:

- your machine runs fine for months without ANY such errors before
- you load SD & begin getting b-tree errors all over the place
- remove SD, and the problems disappear

Connectix does have a good product in the making, but it definitely has
to address the issue of b-tree damage. While it may not affect everyone,
the fact that it can catastrophically destroy files and volumes makes it
very dangerous to new & possibly unprepared users (e.g. no backups).

>As for your little assumption, I TEACH classes,I don't take them. And rest
>assured I would have cracked you up the side of the head with a ruler and
>gave you a "W" a long time ago.

With a temper like that, I wouldn't want you teaching any of my kids.

Regards,

-- Greg

--
Gregory G. Arkos * "The rain in Spain falls
ar...@theory.chem.ubc.ca * mainly in Vancouver."
Department of Geophysics & Astronomy *
University of British Columbia -- Shell station sign, Vancouver, BC.


James J Herlburt

unread,
Nov 30, 1995, 3:00:00 AM11/30/95
to
wel...@halcyon.com (William E. Elston) writes:

>In article <eilersm-2711...@192.0.2.1>,
>eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

>>Why don't I throw a wrench in the works... How many of you use Netscape?
>>It's tendency to cause b-tree errors is well documented (even the latest
>>beta does this.) Hunting for an INIT conflict may be barking up the wrong
>>tree after all... Netscape gave me b-tree errors long before I bought
>>Speed Doubler.

>Michael-

>I've used Netscape since it came out without significant b-tree errors. I


>am still using it. I installed SpeedDoubler 1.0.2 and within a few days
>had b-tree corruption that required a complete reformat of two of my
>drives, a 1 Gig internal and a 1.7 Gig external. Your continued defense of
>SpeedDoubler, in the face of the overwhelming evidence that at least one
>element of this product is causing problems, defies logic. If you were my
>student you'd get an 'F'.

Here's my story in a nutshell.

I've had very few b-tree errors when using Netscape. After installing
SpeedCopy from SpeedDoubler 1.02 I got more b-tree errors then I could count.
When I remove it things returned to normal.

Now, after reading a few things from the net I tried using SpeedCopy without
running Netscape. For me, no more b-tree errors. At least for my system
(7100/66av, running at 84 with a 256 cache, only apple extensions) SpeedCopy
and Netscape are unable to work together.


d...@geoaxp.geo.ed.ac.uk

unread,
Nov 30, 1995, 3:00:00 AM11/30/95
to
In article <YkiybZi00...@andrew.cmu.edu>, "Robert M. Stowe" <rs...@andrew.cmu.edu> writes:
> TO CONNECTIX CORPORATION:

>
> For your convenience I have excerpted the posts I've seen reporting a
> problem on comp.sys.mac.misc just in the past couple of weeks. I assume
> that other users may feel similarly concerned by your lack of perceived
> action on this issue, but I do not claim to represent anyone's views
> other than my own.
>
> [EXCERPTS FROM OTHERS WITH ALLEGED SPEED DOUBLER-RELATED PROBLEMS
> APPENDED BELOW]

These are not all of the problems: Speed Doubler isn't compatable with Javelin
PCI Display cards (mucks up the startup display etc.).

In addition it can completely bugger the card up with serious crashes, and the
vram on the card will be buggered and the card is unable to reset it on
startup, so I have to shut down and leave the machine off for 5-10 minutes so
the memory in the card'll clear and I can read the monitor again.

I included this with a list of other compatability problems I was having in an
email I sent to Connectix tech support over 6 weeks ago. I have yet to get a
response and I've assumed that my problem has been ignored.

At least Javelin had the courtesy to contact me.

Dave
------------------------------------------------------------------------
D...@geovax.ed.ac.uk Dave Fitch
Department of Geography
University of Edinburgh
Scotland
0131-650-2572
0131-650-2524 (FAX) (I think...)
http://www.ed.ac.uk/~dlf/home_page.html


Jaime Chu

unread,
Nov 30, 1995, 3:00:00 AM11/30/95
to

Now I know why I get b-trees. Until I read these posts I thought they
were cause randomly. I am tired of running Norton once a day, I am
getting rid of SD.

--
====================================================================
Jaime Chu = http://www.students.uiuc.edu/~jd-chu =
jd-...@students.uiuc.edu = "The best way to predict the =
= future is to invent it" Alan Kay =
====================================================================

Jerry Kindall

unread,
Nov 30, 1995, 3:00:00 AM11/30/95
to
In article <support-2911...@204.118.199.127>,
sup...@connectix.com (Marc Weinberger) wrote:

>> Just to add more info to the pool.
>> I've had b-tree problems twice. First time a folder vanished before my
>> eyes. Second time (a week later) 2/3 of my Extensions folder vanished
>> (ouch!).
>> Luckily I've got Norton to save the day.
>> I've got a new PM 7500 16/500CD if anyone wants to know.
>>
>>

>> Scott
>
>Scott -
>
>Hm. I believe this may be the first report of b-tree corruption that I've
>heard from a user with a PCI machine, so I want to get a little more
>information from you. First, is there some action that you took which
>seems to have resulted in these problems occuring? From your description,
>it sounds like this problem is not something that develops over time. If
>you suspect that one of the Speed Doubler extensions is causing the
>problem, try running without them for a while to see if this problem goes
>away, and definitely let me know how it goes. Thanks.

No, it's not. I reported three separate occurrences of b-tree corruption
on my PowerMac 7500 well over a month ago.

>Marc Weinberger
>Connectix Technical Support
>sup...@connectix.com
>http://www.connectix.com

--
Jerry Kindall (kin...@manual.com)
Manual Labor: We Wrote The Book!
http://www.manual.com/home/

Johan Stahre

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
I have had problems with B-tree errors and conflicts between parts of the
SpeedDoubler package.
My setup is an 8500/120/32MB/2G with plenty of inits.

Let me summarize my experiences:

*Speed Emulator:
Verified conflict with MS Excel. The application immediately hangs.
Removing SpeedEmulator resolves the problem.

*SpeedCopy:
Conflict with the AudioCD player. The CD will intermittently shut itself
of in the middle of a song. Our Mac supplier also told me about SpeedCopy
messing up their CD-rom burning, but I cannot personally verify it.
Removing SpeedCopy resolves the problem. The cure has been duplicated by
others who have had the same problem so this is a solid solution.

*SpeedAccess:
No verified conflicts, but I have experienced several B-tree error
situations.

RamDoubler seems stable throughout the situations described above.

Cheers, Johan

*************************
Johan Stahre
Dept. of Production Engineering
Chalmers Univ. of Technology
Göteborg, SWEDEN
Tel: +46 31 772 1288
Fax: +46 31 772 3819
email: jo...@pe.chalmers.se

Pliny A Smith

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <eilersm-2911...@192.0.2.1>,
eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:

>
> Speed Doubler works for nearly everyone I know. There is no reason a
> small, fanatic group of people bent on some kind of "revenge" should be
> given more voice or attention than the many satisfied customers out there.
> Does it bother any of you that none of the major magazines that have
> reviewed SD have mentioned, in the least, b-tree corruption? I expect the
> testers at MacWeek and MacWorld are a bit more thorough than any of you
> out there...
>

> michael

No one's out for revenge. I've had the b-tree corruption occur a few
weeks ago and all I could do was reformat and recover files from backup.
I had all three speed double extensions installed; however, I was also
using Netscape 2.0b at the time and the serious problem occurred after a
Netscape crash. I'm no longer using Netscape and I am still using all 3
speed doubler extensions and disk first add thinks my hard drive is okay.


Back to the point, no one is out for revenge. I think MacWorl and MacWeek
are probably LESS thorough than any real-world user. There hasn't been
enough time for a printed publication to address bugs in speed doubler if
there are any. We, the real-world users, are using these articles to
inform Connectix and others of our problems which strangely never occured
before using Speed Doubler (or possibly Netscape).

Marc Weinberger

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <YkiybZi00...@andrew.cmu.edu>, "Robert M. Stowe"
<rs...@andrew.cmu.edu> wrote:

Robert -

We are well aware of the disk corruption problems that some of our users
are reporting, and are working as hard as possible to gain a full
understanding of why this problem happens and what we can do about it.
This is an extremely serious problem, and we want to get some kind of
resolution as soon as possible.

Until that time, we are doing as much as possible to help those people who
are having trouble, and to try and determine what caused their problem to
appear in the first place. We want to make sure that when this problem
gets fixed, it is fixed for good.

With that in mind, we continue to encourage our users who are having this
trouble to send us more information about their machine and what they were
doing when the problem occurred, and we should hopefully have an answer
for this problem shortly. Thanks.

Gary Lodwig

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
I am very glad I came across this thread. I have a 6100/80AV and have
been using Speed Doubler for some time. I only use the Speed Emulator
extension. This is because I believe the other 2 use RAM I can't spare. I
do use Speed Copy from time to time, but never had any problems with
B-Trees. Note that I do not use Speed Access at all and I *hardly* ever
use Speed Copy.

I highly recommended my cousin who just got a 7200/90 to also pick up RAM
and Speed Doubler. He got the machine a week ago and just went to install
it today. After installing Speed Doubler, I recommended that he don't use
SA, but to leave SC on (and SE of course) so we can do some file sharing.
First, he wanted to install SoftWindows and Nortons, so he did. In the
meantime, I hunted for an Open Transport update for his machine. Once I
had it, he tried to install that, too. The installer would keep crashing,
and we could not figure out why. I suggested that he run Nortons and see
what is says. It came up with major b-tree errors. In fact, it froze and
we had to reboot. The partition was gone. I thought maybe NU (his version
was 3.1) wasn't compatible with the PCI macs, so we took out the HD and
put it in my machine. Norton's found the drive, and after fixing about 10
b-tree errors, it again froze. On the next restart, the drive began to
mount itself again. Only problem - no files! All of my cousin's files
from his old Centris 610 are now no where to be found.

He had Speed Copy active while doing these installations (I know - don't
boot with extensions). Only Apple/Quantum's 500 TB drive was affected (it
was the startup drive), a second 730 Lightning was not. The Apple drive
had Apple's drivers, the 730 had FWB HD's 1.6.x driver on it.

So here I sit... with a 500Mb HD in front of me, that now claims 0 files
(NU will diagnose it now with no problems!). I know it is full of data
still, but I can't get to it. Even though the drive is 'fine', it will
continually lock up the computer when trying to recover from it.

So I guess the message here is that I agree with the claims that SA/SC
aren't compatible. SC works great when I do have it on in my 6100, but it
trashed the 7200 almost instantly!

Christopher C. Wood

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <jmarkus-0112...@mercury22.calon.com>, jma...@mail.wco.com (John Markus) writes:

|> I talked to a Connectix rep today to get info on RAM and Speed Doubler
|> that I want to buy and install on my new 7200/75.

I strongly endores RAMDoubler. Now that 1.6 is compatible with PCI
PowerMacs, there are very few people who shouldn't use it.

One ought to be a little wary of SpeedDoubler. I've had B-tree
problems that I attribute to speedAccess and/or speedCopy.
SpeedEmulator only helps those with PowerMacs. It works marvelously
most of the time, and on rare occasions, slows things down (for me,
PPP throughput drops noticably with speedEmulator).

|> The latest are:
|> RAM Doubler- 1.6
|> Speed Doubler- 1.02

|> I downloaded the updates from the Connectix web site
|> (http://www.connectix.com), but both files were corrupt

I downloaded both updaters without problems. What Web Browser were
you using? Are you sure your hard disk is healthy?

Philip Jackson

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
Michael Eilers (eil...@aruba.ccit.arizona.edu) wrote:
: In article <welston-2911...@blv-pm2-ip3.halcyon.com>,
: wel...@halcyon.com (William E. Elston) wrote:

: > In article <eilersm-2711...@192.0.2.1>,
: > eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
: >
: > >Why don't I throw a wrench in the works... How many of you use Netscape?


: > >It's tendency to cause b-tree errors is well documented (even the latest
: > >beta does this.) Hunting for an INIT conflict may be barking up the wrong
: > >tree after all... Netscape gave me b-tree errors long before I bought
: > >Speed Doubler.
: >
: > Michael-
: >
: > I've used Netscape since it came out without significant b-tree errors. I
: > am still using it. I installed SpeedDoubler 1.0.2 and within a few days
: > had b-tree corruption that required a complete reformat of two of my
: > drives, a 1 Gig internal and a 1.7 Gig external. Your continued defense of
: > SpeedDoubler, in the face of the overwhelming evidence that at least one
: > element of this product is causing problems, defies logic. If you were my
: > student you'd get an 'F'.

: >

: logic, my friend, does not enter into it. Reason does not apply in the


: vagries of software, otherwise things would be much simper.

This is nonsense. Reason and logic are what run computers, what makes
software work and bugs happen, what enables us to solve bugs.
Everything ultimately has a logical, reasonable explanation, unless
you are teaching witchcraft, which seems likely from your remarks.

: My "defense"


: of Speed Doubler extends from my own personal use of the product, and the
: way it functions on the 7 computers at my workplace--which is, BTW,
: flawlessly. The anti-Speed Doubler rants on this group were nearing
: holy-war intensity, and I felt a need to play devil's advocate for a
: while, to see how sincere people were about this thing, or whether they
: were just burning the nearest witch at hand when a problem cropped uo on
: their system. After all, there are many, many ways (besides Netscape) to
: get b-tree errors on a hard drive.

People are very sincere, the only one "ranting" is you. Everyone else is
providing meaningful information. If you want to provide meaningful
information, why don't you post the configurations of the machines you're
running without problems?

: people are having problems--this is true. Connectix is responding


: extremely well and in good time to these problems, and they deserve
: congratulations for that. PageMaker 6.0 crashes my machine nearly every
: day, but they haven't lifted a finger over at Adobe to help me out.

Connectix has yet to respond to the problems people are having, except
to offer apologies and request bug reports. It seems that some bug reports
(e.g. about PCI machines) have been forgotten by Connectix, perhaps an
indication they (like you) may not be tracking the problem seriously.
Connectix will deserve congratulations when they warn people how to avoid
serious problems, and when they provide a software fix.

: Speed Doubler works for nearly everyone I know.

"Nearly"? Do you know someone who is having problems?

: There is no reason a


: small, fanatic group of people bent on some kind of "revenge" should be
: given more voice or attention than the many satisfied customers out there.

The only fanaticism around is your fanatical refusal to acknowledge that
a problem exists on new machines as well as machines with upgrade cards,
and your fanatical view that those who have experienced a severe problem
and believe others should be warned about it are out for "some kind of
revenge".

: Does it bother any of you that none of the major magazines that have


: reviewed SD have mentioned, in the least, b-tree corruption? I expect the
: testers at MacWeek and MacWorld are a bit more thorough than any of you
: out there...

It doesn't bother me at all. When the Pentium FDIV problem was discovered
it took the major magazines a few months to acknowledge the problem
existed. The testers at the major magazines did not discover that problem
either. History seems to be repeating itself.

Also, incidentally, the January 96 issue of MacUser, p.65, contains a
review of Speed Doubler in which they acknowledge that they did find "a
few compatibility problems with Speed Doubler" -- They state that a
recurring system freeze was "eliminated" in version 1.0.1, and that
Connectix has promised "a free upgrade" to make Speed Emulator compatible
with Apple-brand PPC upgrade cards. It appears that MacUser may not have
tested 1.0.2 and did not encounter the b-tree errors.

: As for your little assumption, I TEACH classes,I don't take them. And rest


: assured I would have cracked you up the side of the head with a ruler and
: gave you a "W" a long time ago.

A "W" for Witchcraft, it appears.

Phil Jackson
------------------
"...for the word is the sole sign and the only certain mark of the
presence of thought hidden and wrapt up in the body..." -- Descartes
------------------
Standard Disclaimers. <pjac...@ic.net>


John Markus

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <19951129.121032.492188.NETNEWS@DOEVM>,
Larry.A...@hq.doe.gov (Larry Altenburg) wrote:

> I installed RAM Doubler and Speed Doubler on a newly purchased
> PowerMac/Performa 5215CD. These were the first 3rd party packages I
> personally installed. I immediately began having b-Tree problems
> (files would become invisible, DiskFirstAid was unable to fix the
> problem, etc.) I was able to temporarily fix with MacTools 2.0
> Emergency Disk (!!!) but problems continued to develop, and finally
> came to a head when I tried to install MacTools Pro 4.0 which is, of
> course, incompatible with the 5200 series, and now my catalog problems
> have exponentiated. Until I saw this posting, I had no clue it could
> be Speed Doubler... Now I am convinced. I am waiting for Norton to
> arrive by FedEx so as I can fix this damn thing.

I talked to a Connectix rep today to get info on RAM and Speed Doubler

that I want to buy and install on my new 7200/75. He told me the latest
versions of the 2 programs should work much better on Power Macs, and
warned me not to install older versions in these Macs. He also said the
updaters will update all previous versions.


The latest are:
RAM Doubler- 1.6
Speed Doubler- 1.02

I downloaded the updates from the Connectix web site

(http://www.connectix.com), but both files were corrupt (is there a
message here??!!). I then found good updates at eWorld in the Network and
Comm folder. So fool that I am, I ordered the RAM and Speed Doubler bundle
today from MacWarehouse, and just hope I don't end up with an experience
like you had.
--
John Markus
jma...@mail.wco.com


emb121 (Eric Bennett)

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <49n2p1$5...@nyheter.chalmers.se>
Johan Stahre <jo...@pe.chalmers.se> writes:

> *Speed Emulator:
> Verified conflict with MS Excel. The application immediately hangs.
> Removing SpeedEmulator resolves the problem.

Removing Excel would also solve the problem ;-). After all, it _is_ a
Microsoft product...

-Eric Bennett (er...@psu.edu)

Drawing on my fine command of the language, I said nothing.
-Robert Benchley

Simon Swindell

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
Christopher C. Wood wrote:
>

I have had all the aforementioned problems, they only occurred after adding
RAMDoubler1.6 and SpeedDoubler1.0.2 to my PCI mac at home. I get constant crashes
especially while printing even with all the Apple "fixes" installed, removing RD cured
this. Then I had a complete collapse of my Internal drive with numerous b-tree errors
etc. This all happened within 10 days of buying the machine. I'm now back to the same
setup as before but using Apple VM and without any SpeedDoubler stuff and haven't had a
single crash or freeze in a week.

> In article <eilersm-2711...@192.0.2.1>, eil...@aruba.ccit.arizona.edu (Michael Eilers) writes:
>
> |> Why don't I throw a wrench in the works... How many of you use
> |> Netscape? It's tendency to cause b-tree errors is well documented
> |> (even the latest beta does this.) Hunting for an INIT conflict may
> |> be barking up the wrong tree after all... Netscape gave me b-tree
> |> errors long before I bought Speed Doubler.

Sorry, but I have no Comms software on it at all, it is not connected to anything other
than a printer. I do all my Internet stuff from my work machine, a trusty old IIcx, this
has run every incarnation of Netscape upto the 2.0b2 version with no problems, well at
least non like these :-) The only thing this machine has choked on is RD1.6 +
Connectix's version of MODE32, it won't even boot with them installed.
--
Email: Simon.S...@Nottingham.ac.uk
http://www.ccc.nottingham.ac.uk/~mbzsrs/Home.HTML
+---------------------------+-------------------------+
+ Simon Swindell + Dept. of Biochemistry +
+ Phone: (0115) 942 3608 + Queen's Medical Centre +
+ Fax: (0115) 979 1491 + Nottingham University +
+ UK Int. Code: +44 + Nottingham. NG7 2UH. UK +
+---------------------------+-------------------------+

the End

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
Norton detects serveral allocation errors on my hard disk (IIci, System7.1)
after using SpeedDobuler and Access Doubler only. The majority were
fixable, one not. File size in bytes is correct in "Get info" but
disk space allocated is significantly larger and varies per copy after
repair.

Jim
J. Graham

Manuel Veloso

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <49ljkq$g...@condor.ic.net> Philip Jackson,

pjac...@falcon.ic.net writes:
>: In article <welston-2911...@blv-pm2-ip3.halcyon.com>,
>: wel...@halcyon.com (William E. Elston) wrote:
>: logic, my friend, does not enter into it. Reason does not apply in the
>: vagries of software, otherwise things would be much simper.
>
>This is nonsense. Reason and logic are what run computers, what makes
>software work and bugs happen, what enables us to solve bugs.
>Everything ultimately has a logical, reasonable explanation, unless
>you are teaching witchcraft, which seems likely from your remarks.

You must be joking. Reason and logic might run computers, but a computer
is a complex system with many, many interacting parts. I've had many
instances where crashes happen, then after a while they go away.

Computers, because they're big, complex systems, can sometimes become
non-deterministic in their behavior; this is speaking from years of
experience programming and troubleshooting them. There are people I've
met who will, after a little bit, crash a computer that's been working
flawlessly for months. Likewise, there are systems that for all intents
and purposes should have crapped out completely, and still work.

The fact is, diagnosing computer crashes very probabilistic and
experimental/experiential. I, for one, would point at NetScape and/or
old or flawed (APS 3.0x) hard disk drivers initially.

>People are very sincere, the only one "ranting" is you. Everyone else is
>providing meaningful information. If you want to provide meaningful
>information, why don't you post the configurations of the machines you're
>running without problems?

Possibly the information is meaningful to the person who's reporting
it, but to be honest, it's pretty useless. What's really needed is
at least a list of extensions and drivers (the CC report is good).
Applications used often would help also.

>If you want to provide meaningful
>information, why don't you post the configurations of the machines you're
>running without problems?

'cause the system report would be too big. But in a nutshell:

PPC 8500, 48MB, 2 1gb disks, transoft 4.0 drivers, 28" of extensions,
some weird, some not. At one point it was running fine on a Q800/PPC,
though that machine was sold a while back.

>The only fanaticism around is your fanatical refusal to acknowledge that
>a problem exists on new machines as well as machines with upgrade cards,
>and your fanatical view that those who have experienced a severe problem
>and believe others should be warned about it are out for "some kind of
>revenge".

What bugs me the most is exactly this. While there are problems for
some users, you're _tone_ suggests that the SpeedBundle is a fatally
flawed
product, and people who say they don't have problems with the SpeedBundle
are either denying the reality of these problems, or rejecting your
report. While you're obviously pissed off that SD doesn't work, well,
why not just remove SpeedAccess/SpeedCopy and keep going?

>I've used Netscape since it came out without significant b-tree errors. I
>am still using it. I installed SpeedDoubler 1.0.2 and within a few days

Also, try upgrading to Netscape 2.0b3 . "Without significant
b-tree errors" means that you got them, and SpeedAccess is probably
exacerbating the problem. There are reported problems with Netscape 1.x
through 2.0b2 crashing Macs.
-----------------------------------------
Manny Veloso Digital Plumber
Active Paper, Inc. http://www.apix.com
-----------------------------------------
"MagicCap is the engine that makes communicators go."

Gene

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In message <49l5eq$n...@nntp.ucs.ubc.ca> ar...@theory.chem.ubc.ca (Greg
Arkos) writes:

> That's a large supposition. I don't recall reading ANYTHING in either
> MacWorld or MacUser about the Open Transport or Printing problems in
> their INTIAL PCI Mac reviews. Based on just those reviews, a reader
> would think that everything was perfect and fine. It might be, for many
> people; however, there is no denying that some small but significant
> minority of users of PCI based PowerMacs have had problems with
> printing, internet access, etc.

Actually the initial reviews you saw were not reviews, but feature
articles generally written based on testing of pre-production equipment
(hence testing is limited). I have already had some material published in
Macworld about PCI-related problems, including those related to Open
Transport. But not all of these items came to the fore till the products
were released and general user experience brought them to light. Not
everything can be tested and fixed before a product is released. If that
was possible, no software would ever have bugs.

As to SpeedDoubler: Connectix agrees that some users are having b-tree
related problems (I presume this would be related to SpeedAccess rather
than the other modules) and they have already announced they hope to have
an update to address this problem soon. But I haven't encountered such
difficulties, nor have many others. Problems that are not consistent, or
require a very specific hardware/software/driver configuration to trigger
are the most difficult to track down.


Peace,
Gene Steinberg
America Online Forum Leader, Macintosh Multimedia Forum
Author, "Special Edition Using America Online"

Matthew Lefkowitz

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
As far as I can tell, every component of speed doubler causes B-Tree
damage. Actually, I don't even know what a B-Tree is, all I know is
that Norton Utilities tells me that there's an invalid number of leaves.

On a friends computer, I tested my hypothesis:
First, I removed all INITs and CDEVs and checked the HD with Norton -
0 problems.
Then, I loaded each component of Speed Doubler, one at a time, and
duplicated a single file.
Each time, I tested the drive with Norton once again.
My results were:
EVERY COMPONENT OF THE UTILITY, INCLUDING SPEED EMULATOR, DAMAGED THE
DISK!

Luckily, under such controlled circumstances, the damage did not elevate
to a level where it couldn't be fixed. However, I had previously lost
an entire hard drive TWICE thanks to this software product. It is
DANGEROUS.
The computer I was using was a 6100/60 with Stacker installed. Now, I
realize that's pretty stupid to do, but the machine I performed the
controlled test on was running no other INITs, compression software, or
anything. It was a 6100/66 with only Norton Utilities, system 7.5, and
Clarisworks 4 loaded. I created a test document with simpletext to
duplicate.

File deletions had the same effect.

When I loaded all 3 components, the damage to the disk was not
noticeable, but Norton claimed it was irrepairable.
I do not mean to slander Connectix in any way by this posting. I use
RAM doubler all the time, and it has never caused a single problem or
conflict on my computer. I do not wish to participate in any holy war.
However, I have tested all of the parts of this product as
scientifically as I could think of doing, and I have come to the
conclusion that every component is a danger to your data's safety.
Connectix, please try to squash this bug! When I was using speed
doubler, it was wonderful! Problems did not start to affect me for at
least 3 weeks. Even WITH stacker installed. Those 3 weeks, my computer
rendered faster, compiled faster, word-processed faster, even findered
faster. But then again, it was like a computer on speed. What goes
up...

Matthew Lefkowitz
President, Dark Star Software
(Don't worry, if you haven't heard of the company, it's becuase we
haven't published anything yet :) )

P.S.: I repeated this test on an 8100/100 AV. Same results. I
hypothesize that this problem happens on all computers, but for some
reason, some people just don't need their B-Trees, and live with it, as
I did for the first 3 weeks of blissful ignorance.

Snowy

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
so you're saying that only 2 init's can cause a problem and
that you're only runing init's that are required for speed
doubler and excel? surely you jest.. i bet that if you leave
both sd and excel in there and remove other init's you
probably wil have solved your delemma.

Marc Weinberger

unread,
Dec 1, 1995, 3:00:00 AM12/1/95
to
In article <jspectre-291...@168.220.249.248>,
jspe...@netaxs.com (johnathan spectre) wrote:

> In article <support-2911...@204.118.199.127>,
> sup...@connectix.com (Marc Weinberger) wrote:
>
> >Hm. I believe this may be the first report of b-tree corruption that I've
> >heard from a user with a PCI machine, so I want to get a little more
> >information from you.
>

> Oh come on, I remember many people with a PCI machine complaining of
> B-tree corruption. I myself had trouble and posted a message about it a
> while back. I'm running on a 7500/100.
>
> Now I'm all for the support Connectix is offering users and it seems like
> you're trying to do the right thing but this trouble has been going on for
> months now and you still continue to claim you can't reproduce the
> problem, it's a conflict from something else, its the person's individual
> system, etc.
>
> I have a 7500/100 running 7.5.2, if I run speed copy/access I can easily
> reproduce the b-tree corruption in a matter of hours just through normal
> use. My system is far from "unique". I can do this without any other
> extensions running. I can do this running either Apple's drivers or FWB
> 1.8 drivers.
>
> The emulator is great, better than Apple's but the rest of your product is
> dangerous. You should have a warning label on the box.

Johnathan -

I am sorry if I missed your previous report of the b-tree corruption that
you are experiencing. Unfortunately, I am not able to read the newsgroups
as much as I would like, and often miss some key postings.

However, I think you misunderstood my intentions. By no means are we
trying to lay blame on other software or the user's configuration, etc.
We are simply trying to get a full understanding of the problem, and to
get some kind of profile of commonalities between the users who have this
problem. So far, a vast majority of the people reporting the corruption
problem have 040 and 601 based machines.

However, at this time we do not believe that the system configuration is
as important as we once felt. It is possible that some configurations
make the disk problems more likely to occur, but our feeling is that there
has to be some specific sequence of events which have to take place. This
is what is making it so difficult to get a handle on the problem. It is
definitely not something that can be reproduced on demand.

I am sorry that we do not yet have solution for this problem. Obviously,
we are working as quickly as possible to gain a full understanding of why
this problem occurs and what we can do about it. Until then, we want to
continue gathering as much information as we can to make sure that when we
do find the problem we can be certain that it is fixed for everyone.

We appreciate the information that you and our other users have provided
about this problem. We are as anxious as you to get this problem worked
out, and I am sure that we will have some kind of definitive answer

Simon Kidd

unread,
Dec 2, 1995, 3:00:00 AM12/2/95
to
In article <49loaf$2...@tzlink.j51.com>, Matthew Lefkowitz <gl...@j51.com> wrote:


(munch)

>EVERY COMPONENT OF THE UTILITY, INCLUDING SPEED EMULATOR, DAMAGED THE
>DISK!
>

(munch)

>
>When I loaded all 3 components, the damage to the disk was not
>noticeable, but Norton claimed it was irrepairable.


>


>P.S.: I repeated this test on an 8100/100 AV. Same results. I
>hypothesize that this problem happens on all computers, but for some
>reason, some people just don't need their B-Trees, and live with it, as
>I did for the first 3 weeks of blissful ignorance.

Assuming I have understood your post ie that all parts of SD including the
emulator cause B-tree damage, then I dont think your generalisation is
correct. I have installed the emulator alone (From what I saw in this
newsgroup I wasnt going to install speed access and copy) on a PB5300 and
not seen any damage and I have been religously checking with Norton. I
think it doesent happen with all computers and that the emulator alone
from what has been posted is safe.

Simon

David O. Powell

unread,
Dec 2, 1995, 3:00:00 AM12/2/95
to
In article <oitxai-2311952307340001@bville-pm2-1/101.accessus.net>,
oit...@basenet.net (J A Hardwick) wrote:


> Under 7.1 both Access and the Emulator work like a charm.


I used the appropriate components of Speed Doubler on a Quadra 605 using
System 7.1 and got the standard problems.

Ben Zellner

unread,
Dec 2, 1995, 3:00:00 AM12/2/95
to
> There is but one solution to this problem, and that is to get a detailed
> report in to Connectix if you're having problems.

I realize that I have taken the above recent posting out of context.
However: Recently I replaced my Powerbook 160 with a new 5300cs, and
naturally I wanted to install RamDoubler which I had purchased about
18 months ago, originally for the PB 160.

I found that the floppy disk had gone bad, so I sent e-mail to
Conn...@aol.com, asking for a replacement. I gave them my
registration number, directly from the stub of the registration
card.

I quickly got a response saying that (1) They had no record of my
registration; and (2) it was illegal to install a copy of RamDoubler
on more than one machine anyway. For my new computer, I was expected
to buy a new copy of RamDoubler.

I must say this wasn't very helpful!

Ben

** Better to extinguish one candle than to curse the light **

Neil Redding

unread,
Dec 2, 1995, 3:00:00 AM12/2/95
to

> > I installed RAM Doubler and Speed Doubler on a newly purchased
> > PowerMac/Performa 5215CD. These were the first 3rd party packages I
> > personally installed. I immediately began having b-Tree problems
> > (files would become invisible, DiskFirstAid was unable to fix the
> > problem, etc.) I was able to temporarily fix with MacTools 2.0
> > Emergency Disk (!!!) but problems continued to develop, and finally
> > came to a head when I tried to install MacTools Pro 4.0 which is, of
> > course, incompatible with the 5200 series, and now my catalog problems
> > have exponentiated. Until I saw this posting, I had no clue it could
> > be Speed Doubler... Now I am convinced. I am waiting for Norton to
> > arrive by FedEx so as I can fix this damn thing.
>

I ahve used Speed Doubler on a Performa 5200CD fo two months now with no
problems whatsoever. I guess YMMV.

--
Neil Redding
Ottawa, Canada

Ton Thole

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
test

LawrencegL

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
I appreciate the response form Connectix but this may still be a little to
late for many of the people who have written. Anyway it still seems they
are beta testing this product with the help of purchasers. I for one
resent that. I have too many other things to do with my life or work to
run Norton Utilities every few days so I've removed all SD files from my
computers and likely will not reinstall them unless the bug fixes are
guarenteed.

*************************************************
* Lawrence G. Leichtman, M.D. Lawre...@aol.com *
* EVMS Genetics leic...@picard.evms.edu *
* 601 Children's Lane
*
* Norfolk, VA 23507-1971
*
* 804-668-9723
*
*************************************************

LawrencegL

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
I had the b-tree leaves problem with a Centris 650 with 16 meg of memory,
no 3rd party boards or clock chippers and only inits and extensions form
sytem 7.51 as an experiment. I do not run Netscape any version and I got
multiple B-tree leave errors all recoverable thank goodness.

Benjamin T. Foster

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
In article <49ngul$c...@mack.rt66.com>, Manuel Veloso <vel...@rt66.com> wrote:

> In article <49ljkq$g...@condor.ic.net> Philip Jackson,
> pjac...@falcon.ic.net writes:

> >: In article <welston-2911...@blv-pm2-ip3.halcyon.com>,
> >: wel...@halcyon.com (William E. Elston) wrote:
> >: logic, my friend, does not enter into it. Reason does not apply in the

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^


> >: vagries of software, otherwise things would be much simper.

Woah! Ever programmed?

> >
> >This is nonsense. Reason and logic are what run computers, what makes
> >software work and bugs happen, what enables us to solve bugs.
> >Everything ultimately has a logical, reasonable explanation, unless
> >you are teaching witchcraft, which seems likely from your remarks.

Amen.

>
> You must be joking. Reason and logic might run computers, but a computer
> is a complex system with many, many interacting parts. I've had many

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <-- TRUE


> instances where crashes happen, then after a while they go away.
> Computers, because they're big, complex systems, can sometimes become
> non-deterministic in their behavior; this is speaking from years of

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Digital computers are indeed vast complex systems. More precisely, they
are complex linear (as opposed to "chaotic" or non-linear) dynamic
systems, from a theory-based perspective. Their operation can be
conveniently modeled with a deterministic finite-state automaton. Quite
simply, given the current state, the automaton's next state can be
precisely _determined_ given the input to the system. Likewise, the
computer, whose machine state consists of ALL parameters in the operating
environment (software)/machine-- extensions/cdevs loaded, current
application, hard disk driver, caches, etc. etc. etc....-- is *absolutely*
deterministic in its operation.
The problem is, they are so complex and intricate that it is extremely
*difficult* for us imperfect humans to determine their EXACT CURRENT
MACHINE STATE, though by _no means_ impossible. Ergo, even while a
computer, at times, may REALLY SEEM to be non-deterministic in its
behavior, it's really not. We are just overlooking or misinterpreting some
parameter, however tiny and complex that may be. This is due to the fact
that we have limited attention spans and memory, and, for some, insight.
BTW, I, too, speak from years of experience.

> The fact is, diagnosing computer crashes very probabilistic and
> experimental/experiential. I, for one, would point at NetScape and/or
> old or flawed (APS 3.0x) hard disk drivers initially.

Experimental, yes. More determinstic than probabilistic, though.

> >People are very sincere, the only one "ranting" is you. Everyone else is
> >providing meaningful information. If you want to provide meaningful
> >information, why don't you post the configurations of the machines you're
> >running without problems?

Amen.

[BIG SNIP]

> -----------------------------------------
> Manny Veloso Digital Plumber
> Active Paper, Inc. http://www.apix.com
> -----------------------------------------
> "MagicCap is the engine that makes communicators go."

--
Benjamin T. Foster, Purdue University Computer Science
http://www.cs.purdue.edu/people/fosterbt
"A setback is just a setup for a comeback."

Philip Jackson

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
In article <49ngul$c...@mack.rt66.com>, Manuel Veloso writes:

>In article <49ljkq$g...@condor.ic.net> Philip Jackson,
>pjac...@falcon.ic.net writes:

>>: In article <welston-2911...@blv-pm2-ip3.halcyon.com>,
>>: wel...@halcyon.com (William E. Elston) wrote:

[Michael Eilers wrote:]
>>: logic, my friend, does not enter into it. Reason does not apply in the
>>: vagries of software, otherwise things would be much simper.
>>
>>This is nonsense. Reason and logic are what run computers, what makes
>>software work and bugs happen, what enables us to solve bugs.
>>Everything ultimately has a logical, reasonable explanation, unless
>>you are teaching witchcraft, which seems likely from your remarks.
>
>You must be joking.

No, I'm not joking. I stand by my statement, which was in reply to Eiler's
comment that "Reason does not apply in the vagaries of software".

>Reason and logic might run computers, but a computer
>is a complex system with many, many interacting parts. I've had many
>instances where crashes happen, then after a while they go away.
>
>Computers, because they're big, complex systems, can sometimes become
>non-deterministic in their behavior; this is speaking from years of
>experience programming and troubleshooting them. There are people I've
>met who will, after a little bit, crash a computer that's been working
>flawlessly for months. Likewise, there are systems that for all intents
>and purposes should have crapped out completely, and still work.
>
>The fact is, diagnosing computer crashes very probabilistic and
>experimental/experiential.

I agree that as systems become larger, they can become harder to
understand, and sometimes exhibit behavior that is unpredictable, given
one's level of knowledge about the system. If one does not have sufficient
knowledge of all the components involved in a crash, including their
internal logic and state at the time of a crash, then one may simply have
to give up and say "Maybe this problem will go away".

Nevertheless, it remains the case that reason is the tool we use to try to
understand such systems, even when we do not have complete knowledge about
them. Reason is what we use to try to figure out what to do about problems,
or even to decide that we do not have enough knowledge and cannot solve the
problem. This is true even if the reasoning we are doing is experimental
and experiential.

It also remains the case that if we do have complete knowledge about a
system, then we can use reason to understand the bug and solve it.

>I, for one, would point at NetScape and/or
>old or flawed (APS 3.0x) hard disk drivers initially.

You might point there, but people have reported problems who have not used
Netscape, and who have used new hard disk drivers.

>>People are very sincere, the only one "ranting" is you. Everyone else is
>>providing meaningful information. If you want to provide meaningful
>>information, why don't you post the configurations of the machines you're

>>running without problems?
>

>Possibly the information is meaningful to the person who's reporting
>it, but to be honest, it's pretty useless. What's really needed is
>at least a list of extensions and drivers (the CC report is good).
>Applications used often would help also.

Well, actually when I used the word "configuration" I meant this to include
extensions, drivers, applications, usage patterns, etc. -- I should have
been more precise. I agree, information that is as complete as possible is
needed.


>>If you want to provide meaningful
>>information, why don't you post the configurations of the machines you're

>>running without problems?
>

>'cause the system report would be too big. But in a nutshell:

Well, that's a good point. The system report really would be very big.
However, at least one person who had problems has posted a very large
system report. If other people who are not having problems post very large
system reports, and describe their usage patterns, then perhaps some of us
can analyze the differences, and detect a pattern.

However Marc Weinberger of Connectix has suggested this will not be very
useful, also because the reports would be very lengthy, and he has
encouraged people to only send information to Connectix.

Certainly, I am glad that Connectix says they are working on this problem
and hope to have a solution soon. People have to make their own judgement
calls regarding whether they want to spend extra effort and bandwidth
trying to solve the problem in parallel, or just wait for Connectix to
solve it.


>PPC 8500, 48MB, 2 1gb disks, transoft 4.0 drivers, 28" of extensions,
>some weird, some not. At one point it was running fine on a Q800/PPC,
>though that machine was sold a while back.

OK, it sounds like you're reporting no problems with your usage.

[...]

>>The only fanaticism around is your fanatical refusal to acknowledge that
>>a problem exists on new machines as well as machines with upgrade cards,
>>and your fanatical view that those who have experienced a severe problem
>>and believe others should be warned about it are out for "some kind of
>>revenge".
>
>What bugs me the most is exactly this. While there are problems for
>some users, you're _tone_ suggests that the SpeedBundle is a fatally
flawed
>product, and people who say they don't have problems with the SpeedBundle
>are either denying the reality of these problems, or rejecting your
report.

My tone was in response to Eiler's message. Eiler has seemed to be denying
the reality of these problems, and has seemed to be rejecting the reports
of many people who have encountered problems on newer platforms. He seems
to "accept" my report but to dismiss it as irrelevant because I use a PPC
upgrade card. Connectix has not said SD would not support upgrade cards,
and indeed has promised compatibility with Apple PPC upgrade cards, as
reported by MacUser -- I don't know if they've promised compatibility with
DayStar cards.

Based on my own experience, and the reports of several others on multiple
platforms, it does appear to me that there is a "fatal flaw" in the
SpeedBundle somewhere, which can occasionally (though not always) result
in serious b-tree errors for users. Perhaps this flaw is in the form of an
incorrect assumption about the state of the environment while it's running,


>While you're obviously pissed off that SD doesn't work, well,
>why not just remove SpeedAccess/SpeedCopy and keep going?

No, I'm not pissed off though perhaps I should be, since I did wind up
rebuilding my 1 GB disk to solve the b-tree problems that I encountered.
Yes, I have removed Speed Access and Speed Copy and have kept going using
only Speed Emulator 1.0.2. I have not had any further b-tree problems
since then, for the past two or three weeks.

Rather than being pissed off, I am simply concerned about this problem and
the impact it might have on users, particularly novice users. I've
continued to post about it in the hope that novices will be protected by
Connectix taking some action to warn them not to install Speed Access and
Speed Copy for the time being.


[Someone else wrote:]

>>I've used Netscape since it came out without significant b-tree errors. I

>>am still using it. I installed SpeedDoubler 1.0.2 and within a few days

I forget who wrote this quote about Netscape -- perhaps it was Eiler. Just
as you attributed Eiler's quote about the "vagaries of software" to Elston,
you seem to be attributing someone else's quote about Netscape to me.
Please try to get the attributions correct in your responses.



>Also, try upgrading to Netscape 2.0b3 . "Without significant
>b-tree errors" means that you got them, and SpeedAccess is probably
>exacerbating the problem. There are reported problems with Netscape 1.x
>through 2.0b2 crashing Macs.

As I have previously posted, the fact is I have never used Netscape, in any
version, so it could not have been a factor in my b-tree problems with
Speed Doubler.

Phil Jackson
-------------------------

"...for the word is the sole sign and the only certain mark of the presence

of thought hidden and wrapt up in the body..." --- Descartes
-------------------------
Standard disclaimers. <pjac...@pipeline.com>

John Ewing

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
LawrencegL (lawre...@aol.com) wrote:
: I appreciate the response form Connectix but this may still be a little to

: late for many of the people who have written. Anyway it still seems they
: are beta testing this product with the help of purchasers. I for one
: resent that. I have too many other things to do with my life or work to
: run Norton Utilities every few days so I've removed all SD files from my
: computers and likely will not reinstall them unless the bug fixes are
: guarenteed.

I agree. I use only the emulation extension from SD and I ended up just
buying 16MB of RAM rather than continuing to screw around with type 11
errors from RD 1.6 on my 5300CS.

I was particularly disappointed with the RD problems because I'd used it on
my Duo for over a year with no problem. It really saved me some $. RD 1.6
on my 5300 was a complete time waster - a bad deal at half the price.

Given all of the posts that have been made, I would think Connectix could
figure out what the problems are and come clean. I realize that there
are a multitude of machines and configurations out there, but that is
the name of the game in the current Mac world. The burden of proof is
on Connectix, not their users, IMHO.


For those of you who continue to have success using these products, I wish
you continued good luck. I'm pretty disappointed in Connectix.
--

+-----------------------------------------------------------------------+
To obtain my PGP public key, finger jre...@netcom.com
Key fingerprint = A5 24 61 53 B6 FA D7 29 8E EA 84 7E 26 E5 02 5A

John Brandwood

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to

Robert,

Rants like this don't help at all, and I'm pretty sick of hearing them.

Have you sent a similar rant off to Apple for shipping 'corrupted'
hard drives in the new Power Macs that cause Norton Disk Doctor to
trash your drive when you run it ? They surely deserve people's
anger more than Connectix does since their problem is easily repeatable,
and would have shown up had Apple done any kind of testing at all.

Connectix has a serious problem somewhere in the Speed Doubler package.
The number of reports of problems makes this a near certainty. However
the problem isn't easy to find. People with very similar configurations
are running SD with no problems.

As a professional programmer, I can tell you that some bugs are very,
very difficult to find. Problems may sometimes only surface with a
particular combination of software, and even then, only under a
particular set of circumstances. So its not just what you've got
installed, but also what you are doing at the time.

When Connectix says that they can't reproduce the problems that people
are having, they aren't lying. Its just that the problems occur under
circumstances that they haven't tested.

Instead of ranting at them, do something useful instead.

Find out exactly when your problems occur. What extensions and control
panels you have loaded. What hardware/printer you have connected to
your machine. And most important, exactly what you are running at the
time.

Then repeat this set of circumstances, and confirm that the problem
is repeatable.

If you can find a simple, repeatable set of circumstances that will
cause the problem to appear, then Connectix can find it and fix it.

Until someone does this, then Connectix can only stumble around in
the dark.

If you want it fixed, get your hand dirty and HELP, don't just stand
back and whine.

John.

Mychailo Toloczko

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
In article <49skta$j...@newsbf02.news.aol.com>, lawre...@aol.com
(LawrencegL) wrote:

> I appreciate the response form Connectix but this may still be a little to
> late for many of the people who have written. Anyway it still seems they
> are beta testing this product with the help of purchasers. I for one
> resent that. I have too many other things to do with my life or work to
> run Norton Utilities every few days so I've removed all SD files from my
> computers and likely will not reinstall them unless the bug fixes are
> guarenteed.

For you folks out there with PPC's, I've found Speed Emulator to NOT cause
any problems (except for the known incompatibility with Excel) on either a
6100/80 or a 7500. No HD corruptions at all. If you own a PPC and are
shying away from using Speed Emulator because of all the reports of HD
corruption caused by 'Speed Doubler', then you are missing out on some
serious acceleration improvements. The Speed Emulator extension works
fine all by itself, and, for PPC's, it is by far the best component of the
three Speed Doubler extensions.

If you want to use JUST the Speed Emulator extension, install 'Speed
Doubler' (there is only one installation option = all three extensions put
in Extensions folder), restart with extensions OFF, go to the Extensions
folder and TRASH Speed Copy and Speed Access, and then restart again.
Simple and effective.

--
Mychailo Toloczko

John Brandwood

unread,
Dec 3, 1995, 3:00:00 AM12/3/95
to
glo...@gpu2.srv.ualberta.ca (Gary Lodwig) wrote:

>So here I sit... with a 500Mb HD in front of me, that now claims 0 files
>(NU will diagnose it now with no problems!). I know it is full of data
>still, but I can't get to it. Even though the drive is 'fine', it will
>continually lock up the computer when trying to recover from it.
>
>So I guess the message here is that I agree with the claims that SA/SC
>aren't compatible. SC works great when I do have it on in my 6100, but >it trashed the 7200 almost instantly!

If you had done any reading on these newsgroups, then you should have
known that Apple shipped a huge bunch of PM 7200 and other machines
with extra garbage on the drives. Norton 3.1 gets very confused when
it sees this rubbish, and proceeds to destroy your partition. The
problem can be detected and fixed by running NumSpot on your drive
before running Disk Doctor (it only ever needs to be run once).
NumSpot is available on Symantec's FTP site and all the other usual
places.

Blaming all your problems on SpeedAccess/SpeedCopy is a totally false
conclusion. This kind of half-baked thinking only obscures the real
problems, and makes Connectix's job of tracking down their bugs from
user reports much, much more difficult.

I own a PM7200 and have absolutely no problems with Speed Doubler. I'm
not saying that other people aren't having problems, but rather that
the problems that do exist are caused by conflicts much more subtle
than "SA/SC aren't compatible with the PM7200".

John.

Thomas Reed

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <YkiybZi00...@andrew.cmu.edu>, "Robert M. Stowe"
<rs...@andrew.cmu.edu> wrote:

>can you tell us what ALERTS OR RECALLS Connectix
>has issued to its customers regarding the use of this software?

Uhhh... other than their 30-day money back guarantee, you mean?

>It hardly matters to me that Connectix allegedly has
>been "unable" to reproduce the errors. Just how hard are you trying???

I guess you don't know a thing about Connectix, do you? Their tech
support people watch this group and answer questions. They've released
EVERY updater to RAMDoubler and SpeedDoubler FREE, unlike many companies
that charge you for every 0.1 version increment. They're a very good
company. When they set out to find a bug, they do -- just give 'em some
time.

>you OWE IT to your customers to issue a
>recall or at least a warning letter, etc. about this VERY SERIOUS
>PROBLEM. Even if > 99.9% of users haven't reported a problem, there is
>more than enough evidence

Why send a letter when they don't have enough information yet. They don't
know what's causing the problems, so at this point, sending a warning to
everyone would be very premature.

Besides, don't you know the meaning of the word "backup"? ANY piece of
software can cause problems like this.

>If you don't
>respond aggressively and proactively, Connectix might just have a class
>action suit or an investigation by the appropriate federal regulatory
>authority on its hands!

Oh, puleeze! Do you know how stupid you're being? It's people like you
who make this country the kind of place where McDonalds has to warn you
that it's coffee is hot and not to pour it on yourself! There is
absolutely no basis for a class action suit -- especially given their
30-day money back guarantee -- and I don't know WHERE you're getting the
idea of a federal investigation!!!

Go get a life!

Or, if you REALLY want to see this problem solved, try sending in your bug
report to Connectix. Bet you haven't done that, have you?

-Thomas

=====================================================
Thomas Reed Washington University
re...@visar.wustl.edu Medical School
re...@medicine.wustl.edu Saint Louis, MO
http://medinfo.wustl.edu/~reed
-----------------------------------------------------
Clothes make the man. Naked people have little or no
influence on society. -- Mark Twain
=====================================================

Opinions posted are not the opinions of Wash. U.

Mike Cohen

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <bouldin-0412...@async098.nist.gov>,
bou...@enh.nist.gov (Charles Bouldin) wrote:

>
>The SpeedDoubler package certainly has a serious bug that cause btree
>errors. However, Connectix is working on a fix. The error is certainly
>regretable, but don't forget this is also the company that gave us all a
>*free* PowerMac upgrade on Ramdoubler! I still appreciate that.

I disagree. There's some conflict that affects some people here, but I
wouldn't say it's a bug in Speed Doubler. I've been using it since version
1.0 on my PowerMac 6100/60 AV and I've never seen any of those problems.

If you'd like to compare system setups, here's a Conflict Catcher report of
my configuration. Note that this setup runs Speed Doubler (all 3
extensions) with absolutely no problems.

[== System Information ==]

System Version: 7.5.1
QuickDraw Version: 2.3.9 (32-Bit QuickDraw)
AppleTalk Version: 58.1.5
Sound Manager Version: 3.1
Communications Toolbox Version: 7.5
A/UX Version: Not available.
Script Manager Version: 7.1
TextEdit Version: 5
Time Manager Version: 3
Memory Manager: Modern.

[== System Enabler Information ==]

Name: System 7.5 Update
Version: 1.0.2, © Apple Computer, Inc. 1983-1995

[== Hardware Information ==]

Macintosh: Power Macintosh
ROM Version: 125
Processor Type: 68020
Native CPU Type: PowerPC 601
Floating Point Unit: 68881
Paged Memory Management Unit: Emulated MMU

[== Memory Information ==]

Physical RAM size: 24,576K
Logical RAM size: 49,152K
Virtual Memory: Present.
Addressing Mode: 32-Bit Addressing Enabled.

[== Monitor Information ==]

€ Main Monitor €
Reference Number: -51
Screen Size: 640 x 480
Pixel Depth: 8

[== Volume Information ==]

Volume Name Vol. Size Vol. Free #Files
=============================== ========= ========= =======
PowerMac 260703K 25389K 4757
Mike 260991K 48397K 3900
Stuff 261616K 127602K 3409
Stuff 2 261616K 86638K 2652
Work 260586K 35293K 4612

[== Driver Information ==]

Ref# DCE@ Driver@ Driver Name
==== ======== ======== ================================
-4 000099E0 409CD370 .Sound
-5 00009280 4098E3E0 .Sony
-6 00009ED0 000DAF24 .AIn
-7 00009E80 000DAF3C .AOut
-8 00009F70 000DAF56 .BIn
-9 00009F20 000DAF6E .BOut
-10 002C3A90 001E3520 .MPP
-11 002C3AE0 001E72A0 .ATP
-33 00033970 00033A08 .PTAD!001.8.0
-35 003172B0 0030E848 .PTAD!021.80
-36 002CBC80 002C3B46 .AppleCD
-39 00041DD0 00043C88 .PTAD!061.8.0
-41 000575E0 001E84B0 .XPP
-42 000F9260 002DF730 .AFPTranslator
-46 0037F410 00418430 .ATM
-49 00028410 0037B660 .AppleSoundInput
-50 00009370 40951AC0 .EDisk
-51 00009A30 0001E260 .Display_Video_Apple_Civic
-53 003CDF90 001E9290 .DSP
-54 000090F0 001F0110 .ENET
-55 004108D0 004070E0 .MacSLIP
-56 003383C0 0058EE90 .ipp
-57 004177B0 0046AEA0 .Houdini
-95 004B5480 004B30D0 .AppleTalk DASH
-96 00478BE0 0041ADC0 .PartDriver

[== Startup File Information ==]

Duration of last startup: 35 Seconds

[== Enabled Startup Files ==]

System Memory
Loc Filename Version Used K/Rqst K High K
=== =============================== ======= ============= =======
EXT Disinfectant INIT 3.6 2.5K/20K zero K
EXT RAM Doubler 1.5.2 <.5K/zero K zero K
EXT Apple CD-ROM 5.0.1 47.5K/72K zero K
EXT Apple Guide 2.0 20.5K/64K zero K
EXT Apple Photo Access 2.0 Loads before. N/A
EXT AppleScriptLib 1.1 Loads before. N/A
EXT AppleScript 1.1 43.5K/320K zero K
EXT AppleShare 3.5 12K/37K 18K
EXT AppleTalk Service 1.1 N/A N/A
EXT Audio CD Access 5.0 Loads before. N/A
EXT AVI N/A Loads before. N/A
EXT Catalogs Extension 1.1.1 N/A N/A
EXT Clipping Extension 7.1.4 N/A N/A
EXT Color Picker 2.0.1 1K/320K zero K
EXT Color SW 2000 Series CMM 1.0 Loads before. N/A
EXT ColorSync 2.0 40K/384K zero K
EXT CompuServe Mail 1.01 N/A N/A
EXT EtherTalk Phase 2 2.5.7 Loads before. N/A
EXT Expresso Notifier 1.0 N/A N/A
EXT File Sharing Extension 7.6.1 4K/zero K zero K
EXT Find File Extension 1.1.1 zero K/zero K zero K
EXT Finder Scripting Extension 1.2 zero K/zero K zero K
EXT Finder Update 1.1 N/A N/A
EXT Foreign File Access 5.0 123K/153K zero K
EXT HDT Extension 1.8 41K/288K zero K
EXT High Sierra File Access 5.0.2 Loads before. N/A
EXT ICeTEe 1.1 4.5K/zero K zero K
EXT Indeo Video 3.22.21 Loads before. N/A
EXT Intel Raw Video 1.10.20 Loads before. N/A
EXT Internet Config Extension 1.1 Loads before. N/A
EXT Internet Site 1.2 N/A N/A
EXT ISO 9660 File Access 5.0.2 Loads before. N/A
EXT MacLinkPlus WordPerfect 3 1.20 Loads before. N/A
EXT Mail*Link PT/INET 1.6.0 N/A N/A
EXT Mailbox Extension 1.1.1 N/A N/A
EXT MathLib 2.0.1 Loads before. N/A
EXT MetroNub 1.0b2.2 1.0b2.2 154K/170.5K zero K
EXT Microsoft Dialog Library 1.0 Loads before. N/A
EXT Microsoft Find File Library 1.0 Loads before. N/A
EXT Microsoft Mail Library 1.0 Loads before. N/A
EXT Microsoft OLE Automation 2.04 Loads before. N/A
EXT Microsoft OLE Library 2.04 Loads before. N/A
EXT Microsoft Tool Editor Library 1.0 Loads before. N/A
EXT Network Extension 7.1.3 N/A N/A
EXT ObjectSupportLib 1.0.2 Loads before. N/A
EXT OSA Menu 1.1d5 33K/20K zero K
EXT PowerPC Monitors Extension 7.5 zero K/zero K zero K
EXT PowerTalk Extension 1.1.1 67K/64K zero K
EXT PowerTalk Manager 1.1.1 6K/33K zero K
EXT PrinterShare GX 1.1.1 N/A N/A
EXT QuickDraw 3D 1.0 <.5K/zero K zero K
EXT QuickDraw 3D Accelerator 1.0 Loads before. N/A
EXT QuickDraw 3D Viewer 1.0 Loads before. N/A
EXT QuickDraw GX 1.1.2 320K/2,477K zero K
EXT QuickDraw GX Helper 1.1.3 6K/zero K zero K
EXT QuickTime 2.1 24K/384K zero K
EXT QuickTime Musical Instruments 2.1 Loads before. N/A
EXT QuickTime PowerPlug 2.1 <.5K/384K zero K
EXT RGB Square 1.0 Loads before. N/A
EXT SCSI Manager 4.3.1 Loads before. N/A
EXT Site Collection 1.2 N/A N/A
EXT SLIP Extension 3.0.2 N/A N/A
EXT SOMobjects for Mac OS 2.0.7 Loads before. N/A
EXT Sound Manager 3.1 24.5K/96K zero K
EXT Speech Manager 1.3 9K/zero K zero K
EXT Speed Access 1.0.2 Loads before. N/A
EXT Speed Copy 1.0.2 65K/148K zero K
EXT Speed Emulator 1.0.2 Loads before. N/A
EXT StdCLibInit 3.4d22 Loads before. N/A
EXT Thread Manager 2.0.1 zero K/zero K zero K
EXT ThreadsLib 2.1 Loads before. N/A
EXT Viewer Engine 3.5 Loads before. N/A
EXT Visual Basic for Applications 1.0 Loads before. N/A
EXT Windows Compressors 1.0 Loads before. N/A
EXT XTND Power Enabler 1.0b6 Loads before. N/A
CTL Apple Menu Options 1.0.2 81K/91K zero K
CTL ApplWindows v2.0.2 10K/12K zero K
CTL ColorSync System Profile 2.0 zero K/zero K zero K
CTL Date & Time 7.5 4.5K/16K zero K
CTL Default Folder 2.5.7 48.5K/64K zero K
CTL Desktop Strip 1.2 15K/zero K zero K
CTL General Controls 7.5.3 22.5K/32K zero K
CTL Macintosh Easy Open 1.1.1 16K/100K zero K
CTL MacSLIP 3.0.2 233K/244K zero K
CTL MacTCP 2.0.6 99.5K/97.5K zero K
CTL Memory 7.5 zero K/6K zero K
CTL Mouse 7.3 zero K/zero K zero K
CTL PC Exchange 2.0.3 18.5K/92K zero K
CTL PowerQC 1.2b1 1.2b1 213K/214.5K zero K
CTL PowerTalk Setup 1.1 0.5K/zero K zero K
CTL SoftwareFPU 3.03 21K/32K zero K
CTL WindowShade 1.3.1 6K/zero K zero K
CTL ~ATM v 3.8.3 248.5K/960K zero K
SYS Load RAMDblr N/A Loads before. N/A
SYS MacsBug 6.5.2 Loads before. N/A
STR DarkSide alias N/A
STR DragThing N/A
STR ISIS Notes Alias N/A
STR MacSLIP Apple Events 3.0.2
STR Stickies N/A
CST CD Omni GH v. 1.0
CST CD Volume GH v. 1.0
CST Control Panels Control
CST File Sharing 1.1
CST Free RAM Free RA
CST Jeremy's Sound Volume CSM 1.0.1
CST Keyboard Extender 2.0.1
CST Monitor Depth 1.0
CST Process Manager 1.0.1

[== Disabled Startup Files ==]

System Memory
Loc Filename Version Used K/Rqst K High K
=== =============================== ======= ============= =======
EXT CDIconKiller 1.3.1 Not loaded. N/A
EXT Extensions Strip - PPC 1.1 N/A N/A
EXT ExtensionsStripLib 1.1 Loads before. N/A
EXT FlashBack 1.0 Not loaded. N/A
EXT Frontmost Extension 1.0 Not loaded. N/A
EXT GX Desk Pattern Z-2.0d5 Not loaded. N/A
EXT HSB Square 1.0 Loads before. N/A
EXT MailConnect 1.1 N/A N/A
EXT PPP 1.0.2 N/A N/A
EXT Screen Posters 3.0 Not loaded. N/A
EXT Scripting Menu Extension 1.0d7 Not loaded. N/A
EXT TSM Fix 1.03 N/A Not loaded. N/A
CTL HDT Diagnostic 1.8 Not loaded. N/A
CTL AETracker 3.0 Not loaded. N/A
CTL Config PPP 1.0.2 Not loaded. N/A
CTL CopyDoubler 2.0.4 Not loaded. N/A
CTL Extensions Strip Control 1.1 Not loaded. N/A
CTL HDT LightShow 1.8 Not loaded. N/A
CTL Launcher 2.7 Not loaded. N/A
CTL MacIPX 1.1 Not loaded. N/A
CTL PPPfloater 1.2 Not loaded. N/A
CTL Program Switcher v3.0 3.0.1 Not loaded. N/A
SYS KarmaExtension N/A Not loaded. N/A
STR The Tilery N/A
CST Key Holder 1.0.2
CST Program List 1.1.1
CST Program Menu 1.0.3
CST QC Strip 1.0d2 1.0d2

Total System Heap Memory Used: 2094K
Total High Memory Used: 18K


--
Mike Cohen - is...@netcom.com
Home page: http://www.isis-intl.com/
Sound is the same for all the world - Youssou N'dour, "Eyes Open"

Marc Weinberger

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <a.bartlett-04...@bartlett.nelson.planet.org.nz>,
a.bar...@nelson.planet.org.nz (Andrew Bartlett) wrote:

> Talking of b-tree probs and major crashes, I've had it happen twice in
> three months on my _new_ PB150. First I had FileSaver report an error on
> shutdown, then folders disappeared, and when I ran Norton it reported all
> kinds of errors (including unrepairable f-link and b-tree errors). My HD
> has been trashed TWICE, yet I don't have Netscape or SD, but do have
> AutoDoubler. What's the dif?
>
> Andrew.

Andrew -

AutoDoubler is an automatic file compression utility published by
Symantec. Speed Doubler is our utility which provides faster emulation
speed on a PPC, faster disk access with a new disk cache and faster copies
and deletes as well. You can contact Symantec with your questions at
(800) 441-7234. Hope that helps.

Ofir Gal

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <30C0EF...@euronet.nl>,
Ton Thole <amt...@euronet.nl> wrote:

>test

It didn't work.


Ofir Gal

Andrew Bartlett

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to

Marc Weinberger

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <c621617-0112...@mizzou-ts2-05.missouri.edu>,
c62...@mail.missouri.edu (Pliny A Smith) wrote:

> In article <eilersm-2911...@192.0.2.1>,
> eil...@aruba.ccit.arizona.edu (Michael Eilers) wrote:
>
> >
> > Speed Doubler works for nearly everyone I know. There is no reason a
> > small, fanatic group of people bent on some kind of "revenge" should be
> > given more voice or attention than the many satisfied customers out there.
> > Does it bother any of you that none of the major magazines that have
> > reviewed SD have mentioned, in the least, b-tree corruption? I expect the
> > testers at MacWeek and MacWorld are a bit more thorough than any of you
> > out there...
> >
>
> > michael
>
> No one's out for revenge. I've had the b-tree corruption occur a few
> weeks ago and all I could do was reformat and recover files from backup.
> I had all three speed double extensions installed; however, I was also
> using Netscape 2.0b at the time and the serious problem occurred after a
> Netscape crash. I'm no longer using Netscape and I am still using all 3
> speed doubler extensions and disk first add thinks my hard drive is okay.
>
>
> Back to the point, no one is out for revenge. I think MacWorld and MacWeek
> are probably LESS thorough than any real-world user. There hasn't been
> enough time for a printed publication to address bugs in speed doubler if
> there are any. We, the real-world users, are using these articles to
> inform Connectix and others of our problems which strangely never occured
> before using Speed Doubler (or possibly Netscape).

Michael & Pliny :

Though it is true that only a small minority of our users are experiencing
disk corruption problems, that does not make the problem less serious, and
it is our top priority to find an answer for this problem. I certainly
understand why our users who are experiencing this problem are upset - you
have every right to expect the software you buy to at least work properly,
let alone not damage your data.

So far the information provided here by our users having trouble has been
extremely helpful, and we continue to encourage people to send us their
system profiles and a description of what happened to my attention at our
e-mail address. We hope to have an answer for this shortly. Thanks.

Charles Bouldin

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <49skta$j...@newsbf02.news.aol.com>, lawre...@aol.com
(LawrencegL) wrote:

> I appreciate the response form Connectix but this may still be a little to
> late for many of the people who have written. Anyway it still seems they
> are beta testing this product with the help of purchasers. I for one
> resent that. I have too many other things to do with my life or work to
> run Norton Utilities every few days so I've removed all SD files from my
> computers and likely will not reinstall them unless the bug fixes are
> guarenteed.
>

> *************************************************
> * Lawrence G. Leichtman, M.D. Lawre...@aol.com *
> * EVMS Genetics leic...@picard.evms.edu *
> * 601 Children's Lane
> *
> * Norfolk, VA 23507-1971
> *
> * 804-668-9723
> *
> *************************************************

The SpeedDoubler package certainly has a serious bug that cause btree

Peter Kittel

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
I also have had b-tree trouble with a 7500. Every time I connected
to a remote network with Apple Remote Access my b-tree would be
corrupted. I finally did a clean install leaving out 1)Now
Utilities 5.0.2, 2) Ram doubler 1.6 and 3) Speed doubler 1.0.2. I
have not had problems since.

But do I dare add the missing add-onn back?

Marc Weinberger

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <kindall-3011...@mac.manual.com>, kin...@manual.com
(Jerry Kindall) wrote:

> In article <support-2911...@204.118.199.127>,
> sup...@connectix.com (Marc Weinberger) wrote:
>
> >Hm. I believe this may be the first report of b-tree corruption that I've
> >heard from a user with a PCI machine, so I want to get a little more

> >information from you....
>
> No, it's not. I reported three separate occurrences of b-tree corruption
> on my PowerMac 7500 well over a month ago.
>

Jerry -

Sorry about that. Up until I posted that note, by far the vast majority
of people reporting the disk corruption problem to us had 601 or 040
machines. It is clear, though, that any machine can have this problem.
It looks to us now that even though some configurations may be more likely
to have this problem, there is most likely a specific set of circumstances


which have to take place.

I apologize for the delays in finding some kind of resolution to this
problem. Obviously, we want to see this problem fixed as soon as
possible, and we hope to have some kind of answer available soon.

Dennis Wall

unread,
Dec 4, 1995, 3:00:00 AM12/4/95
to
In article <mic-031295...@sturgeon.chemengr.ucsb.edu>,

m...@squid.ucsb.edu (Mychailo Toloczko) wrote:
> For you folks out there with PPC's, I've found Speed Emulator to NOT cause
> any problems (except for the known incompatibility with Excel) on either a
> 6100/80 or a 7500. No HD corruptions at all. If you own a PPC and are
> shying away from using Speed Emulator because of all the reports of HD
> corruption caused by 'Speed Doubler', then you are missing out on some
> serious acceleration improvements. The Speed Emulator extension works
> fine all by itself, and, for PPC's, it is by far the best component of the
> three Speed Doubler extensions.
>
> If you want to use JUST the Speed Emulator extension, install 'Speed
> Doubler' (there is only one installation option = all three extensions put
> in Extensions folder), restart with extensions OFF, go to the Extensions
> folder and TRASH Speed Copy and Speed Access, and then restart again.
> Simple and effective.
>

I agree completly. Speed Emulator is the absolutely best thing that ever
happened to my PPC 7100/80. After switching from a Q650, I was
dissapointed with the overall performance of the 7100/80 in comparison
(except for the handfull of native apps I initially had on hand). With
Speed Emulator, this baby flies - no Quardra envy anymore.

The b-tree errors are unfortunate, but even before I read about them, I
had decided to leave only the emulator installed. 10 years of Macintosh
experience told me that anything doing low level messing with your file
system is best left alone. I've been bitten by the Speedy Finders and
Times Twos of the world enough to know when to stay away.

My 2 cents: Buy Speed Doubler, install only the Emulator, and enjoy. Leave
all the disk caching, and file copying to Apple or those willing to risk
their data for the thrill of a few seconds of time saved here or there.

--
/ the wall productions...........Dennis Wall
f/ dw...@intac.com
f/ http://www.intac.com/~dwall/offthewall.html
o/ Providing Macintosh consulting since 1986

Marc Weinberger

unread,
Dec 5, 1995, 3:00:00 AM12/5/95
to
In article <49o2bs$e...@pulp.ucs.ualberta.ca>, glo...@gpu2.srv.ualberta.ca
(Gary Lodwig) wrote:

> I am very glad I came across this thread. I have a 6100/80AV and have
> been using Speed Doubler for some time. I only use the Speed Emulator
> extension. This is because I believe the other 2 use RAM I can't spare. I
> do use Speed Copy from time to time, but never had any problems with
> B-Trees. Note that I do not use Speed Access at all and I *hardly* ever
> use Speed Copy.
>
> I highly recommended my cousin who just got a 7200/90 to also pick up RAM
> and Speed Doubler. He got the machine a week ago and just went to install
> it today. After installing Speed Doubler, I recommended that he don't use
> SA, but to leave SC on (and SE of course) so we can do some file sharing.
> First, he wanted to install SoftWindows and Nortons, so he did. In the
> meantime, I hunted for an Open Transport update for his machine. Once I
> had it, he tried to install that, too. The installer would keep crashing,
> and we could not figure out why. I suggested that he run Nortons and see
> what is says. It came up with major b-tree errors. In fact, it froze and
> we had to reboot. The partition was gone. I thought maybe NU (his version
> was 3.1) wasn't compatible with the PCI macs, so we took out the HD and
> put it in my machine. Norton's found the drive, and after fixing about 10
> b-tree errors, it again froze. On the next restart, the drive began to
> mount itself again. Only problem - no files! All of my cousin's files
> from his old Centris 610 are now no where to be found.
>
> He had Speed Copy active while doing these installations (I know - don't
> boot with extensions). Only Apple/Quantum's 500 TB drive was affected (it
> was the startup drive), a second 730 Lightning was not. The Apple drive
> had Apple's drivers, the 730 had FWB HD's 1.6.x driver on it.


>
> So here I sit... with a 500Mb HD in front of me, that now claims 0 files
> (NU will diagnose it now with no problems!). I know it is full of data
> still, but I can't get to it. Even though the drive is 'fine', it will
> continually lock up the computer when trying to recover from it.
>
> So I guess the message here is that I agree with the claims that SA/SC
> aren't compatible. SC works great when I do have it on in my 6100, but it
> trashed the 7200 almost instantly!

Gary -

The problem that you are describing sounds almost exactly like the PCI
hard drive problem that was reported in MacWeek a couple of months ago. I
believe the problem was due to a manufacturing glitch in the drive, but
the result of attempting to repair the problem using Norton Utilities
would scramble the directory structure (though the data should be fine).
From what I understand, Symantec has released an application which may be
able to reconstruct the directory so that you can recover the data, so you
may want to give them a call or look on their web page.

I am sorry that you experienced this problem, but I am not sure that Speed
Doubler was involved here.

Brian Caslis

unread,
Dec 5, 1995, 3:00:00 AM12/5/95
to
In article <mic-031295...@sturgeon.chemengr.ucsb.edu>,
m...@squid.ucsb.edu (Mychailo Toloczko) wrote:

> (LawrencegL) wrote:
>
> For you folks out there with PPC's, I've found Speed Emulator to NOT cause
> any problems (except for the known incompatibility with Excel) on either a
> 6100/80 or a 7500. No HD corruptions at all. If you own a PPC and are
> shying away from using Speed Emulator because of all the reports of HD
> corruption caused by 'Speed Doubler', then you are missing out on some
> serious acceleration improvements. The Speed Emulator extension works
> fine all by itself, and, for PPC's, it is by far the best component of the
> three Speed Doubler extensions.

I would second this. I only bought Speed Doubler 4 days ago, but in
constant testing
an a PM6100/66 and PM7500/100 Speed Emulator has worked perfectly and makes
the entire system much faster. The performance difference on the 7500 has
been really
amazing. Finder operations are just blazing.

I have not tried the other two extensions yet, but Speed Emulator alone
has been worth
the price for me!

Thanks,

--
Brian Caslis
bca...@teleport.com

Marc Weinberger

unread,
Dec 5, 1995, 3:00:00 AM12/5/95
to
In article <49n2p1$5...@nyheter.chalmers.se>, Johan Stahre
<jo...@pe.chalmers.se> wrote:

> I have had problems with B-tree errors and conflicts between parts of the
> SpeedDoubler package.
> My setup is an 8500/120/32MB/2G with plenty of inits.
>
> Let me summarize my experiences:
>
> *Speed Emulator:
> Verified conflict with MS Excel. The application immediately hangs.
> Removing SpeedEmulator resolves the problem.
>
> *SpeedCopy:
> Conflict with the AudioCD player. The CD will intermittently shut itself
> of in the middle of a song. Our Mac supplier also told me about SpeedCopy
> messing up their CD-rom burning, but I cannot personally verify it.
> Removing SpeedCopy resolves the problem. The cure has been duplicated by
> others who have had the same problem so this is a solid solution.
>
> *SpeedAccess:
> No verified conflicts, but I have experienced several B-tree error
> situations.
>
> RamDoubler seems stable throughout the situations described above.

Johan -

The problem with Speed Emulator 1.0.2 and Excell 4.0 is known to us, and
should be fixed in 1.0.3. We apologize for the inconvenience.

I've never heard of Speed Copy causing problems with either AudioCD Player
or with CD-ROM burning software. I use the AppleCD Audio Player all the
time on my machine, and we burn CD's here without trouble. Since neither
of these involve Finder copies, I'm pretty surprised that SC would effect
them. Can you give me some more information about your CD-ROM drive and
the software you use for it? Definitely have your supplier give us a call
as well.

For the b-tree problems, does removing Speed Access make the problem go
away? If so, can you identify a series of actions which will result in
the b-tree corruption appearing. This would be helpful for us. Thanks.

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