Missing scan(ner) option in a new 2020 (Intel i7) 13" MBP's clean installed updated macOS Big Sur v11.1.

[Ant]

Hello.

There is a missing scan(ner) option in a new 2020 (Intel i7) 13" MBP's clean installed updated macOS Big Sur
v11.1. This is with an old HP OfficeJet 8600 Pro (printer+fax) via wireless AirPrint. I added the printer in
macOS' printers & scanners. The old 13" MBP's mac OS Mojave v10.14.6 has no problems! Did the new macOS version
change something? If not, then what's wrong? Do I need to install HP's bloated softwares to get it? :(

Thank you for reading and hopefully answering soon. :)
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[Lewis]

In message <3NednQLSpN2U2nHC...@earthlink.com> Ant <a...@zimage.comANT> wrote:
> Hello.

> There is a missing scan(ner) option in a new 2020 (Intel i7) 13" MBP's clean installed updated macOS Big Sur
> v11.1. This is with an old HP OfficeJet 8600 Pro (printer+fax) via wireless AirPrint. I added the printer in
> macOS' printers & scanners. The old 13" MBP's mac OS Mojave v10.14.6 has no problems! Did the new macOS version
> change something? If not, then what's wrong? Do I need to install HP's bloated softwares to get it? :(

You will almost certainly have to find HP drivers (and you probably did
on the previous machine and have forgotten). Good luck with that, as HP
abandons printers in minutes and if they do updated drivers they take a
very long time to do so.

--
Oh! I thought they smelled bad on the *outside*!

[Ant]

Thanks. I downloaded, and installed HP Easy Start app. It detected the
old HP OfficeJet Pro 8600 wirelessly and took over as the drivers. Wifi
could print and scan fine. If I tried to print with its USB cable, then
it doesn't work. MacOS kept saying waiting for the printer forever. I
could access USB printer's details and status, and even scan. With HP
Utility, I told it to print and it was fine. Why can't I print of
TextEdit, Firefox, etc.? I'm using a brand new Apple USB-C to USB
adapter dongle too. I already tried rebooting both the printer and brand
new MBP.

I tried the old 2012 13" MacBook Pro with its mac OS Mojave v10.14.6,
and it had no problems. What's going on? Is Big Sur that buggy? So
frustrating. :(

[Ant]

In comp.sys.mac.printing Ant <a...@zimage.comant> wrote:
...

> Thanks. I downloaded, and installed HP Easy Start app

> (https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
> v2.10.0.201112 from 11/12/2020). It detected the old HP Officejet Pro 8600 N911g
> wirelessly and took over as the drivers. Wifi/AirPrint could print and scan fine.

> If I tried to print with its USB cable, then it doesn't work. MacOS kept saying
> waiting for the printer forever. I could access USB printer's details and status,

> and even scan...

> I tried the old 2012 13" MacBook Pro with its mac OS Mojave v10.14.6,

> and it had no problems...

I noticed macOS' dmesg showed a lot of "HP Device Monito@: AppleUSBHostUserClient::openGated:
could not open provider IOUSBHostInterface. provider already opened for exclusive access by HP
Device Monito". Without HP's softwares and drivers installed and can print via USB, but have
no scanner and fax options, I don't see these lines. I guess, HP still needs to give out newer
softwares and drivers, and my client has to use AirPrint and no USB for now. :(
--
:) NY! Let's hope 2021 will be better.

[Ant]

In comp.sys.mac.printing Ant <a...@zimage.comant> wrote:
> In comp.sys.mac.printing Ant <a...@zimage.comant> wrote:
> ...
> > Thanks. I downloaded, and installed HP Easy Start app
> > (https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
> > v2.10.0.201112 from 11/12/2020). It detected the old HP Officejet Pro 8600 N911g
> > wirelessly and took over as the drivers. Wifi/AirPrint could print and scan fine.
> > If I tried to print with its USB cable, then it doesn't work. MacOS kept saying
> > waiting for the printer forever. I could access USB printer's details and status,
> > and even scan...

> > I tried the old 2012 13" MacBook Pro with its mac OS Mojave v10.14.6,
> > and it had no problems...

> I noticed macOS' dmesg showed a lot of "HP Device Monito@: AppleUSBHostUserClient::openGated:
> could not open provider IOUSBHostInterface. provider already opened for exclusive access by HP
> Device Monito". Without HP's softwares and drivers installed and can print via USB, but have
> no scanner and fax options, I don't see these lines. I guess, HP still needs to give out newer
> softwares and drivers, and my client has to use AirPrint and no USB for now. :(

For kicks, I tried uninstalling outdated HP's softwares (its own scanner crashes too so I wanted to fix that) in 2012 13"
MBP's Mojave v10.14.6 and then installed HP Easy Start. Its USB print
doesn't work too. Dmesg shows:

ALF, old data swfs_pid_entry <ptr>, updaterules_msg <ptr>, updaterules_state <ptr>ALF, hash_free: found kext_info <ptr> Library Validation failed: Rejecting '/Library/Printers/hp/PDEs/PDE.plugin/Contents/MacOS/PDE' (Team ID: 6HB5Y2QTA3, platform: no) for process 'TextEdit(1917)' (Team ID: none, platform: yes), reason: mapping process is a platform binary, but mapped file is notStarting poll type 4
Restarting poll type 4
Command 0x1100 completed. inCount: 2 data:0x0Command 0x2 completed. inCount: 2 data:0x6Command 0x1 completed. inCount: 2 data:0x1101Command 0x16 completed. inCount: 2 data:0xc0Command 0xa completed. inCount: 2 data:0xfcaaCommand 0xb completed. inCount: 2 data:0xfcd3Command 0x12 completed. inCount: 2 data:0x14aCommand 0x13 completed. inCount: 2 data:0xffffCommand 0xf completed. inCount: 2 data:0x1179Command 0x10 completed. inCount: 2 data:0x1344SmartBattery: finished polling type 4
/Library/Printers/hp/Frameworks/Matterhorn.framework/Versions/DI_MH.A.06.04.008/Matterhorn: Possible race detected. Rejecting.
Library Validation failed: Rejecting '/Library/Printers/hp/Frameworks/Matterhorn.framework/Versions/DI_MH.A.06.04.008/Matterhorn' (Team ID: none, platform: no) for process 'pdftopdf(2583)' (Team ID: 6HB5Y2QTA3, platform: no), reason: mapped file has no cdhash, completely unsigned? Code has to be at least ad-hoc signed./Library/Printers/hp/Frameworks/Matterhorn.framework/Versions/DI_MH.A.06.04.008/Matterhorn: Possible race detected. Rejecting.
Library Validation failed: Rejecting '/Library/Printers/hp/Frameworks/Matterhorn.framework/Versions/DI_MH.A.06.04.008/Matterhorn' (Team ID: none, platform: no) for process 'pdftopdf(2583)' (Team ID: 6HB5Y2QTA3, platform: no), reason: mapped file has no cdhash, completely unsigned? Code has to be at least ad-hoc signed.filecache_entry_invalidate: invalidating <ptr

Wow, HP is really screwed up. :( I posted this issue in https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Unable-to-print-from-a-HP-Officejet-Pro-8600-N911g-with-its/m-p/7923221. Others seem to have this problem too in Apple's forum: https://discussions.apple.com/thread/252041404
--
:) NY! Let's hope 2021 will be better, but it doesn't seem like it so far. :(

[Király]

In comp.sys.mac.system Lewis <g.k...@kreme.dont-email.me> wrote:
> You will almost certainly have to find HP drivers (and you probably did
> on the previous machine and have forgotten). Good luck with that, as HP
> abandons printers in minutes and if they do updated drivers they take a
> very long time to do so.

Yep, I just got a new Mac Mini and my HP 7760 is nearly toast. The
only choices are 300dpi or 600dpi, black and white only. Forget
about colour or any of the photo printing features.

OTOH, hats off to Epson for having an updated driver for my 19-year old
1260 scanner that I first used with OS 9. It works better than fine, as
the new driver does things with this old beast that the old drivers
never did.

--
K.

Lang may yer lum reek.

[Ant]

In comp.sys.mac.system Király <m...@home.spamsucks.ca> wrote:
> In comp.sys.mac.system Lewis <g.k...@kreme.dont-email.me> wrote:
> > You will almost certainly have to find HP drivers (and you probably did
> > on the previous machine and have forgotten). Good luck with that, as HP
> > abandons printers in minutes and if they do updated drivers they take a
> > very long time to do so.

> Yep, I just got a new Mac Mini and my HP 7760 is nearly toast. The
> only choices are 300dpi or 600dpi, black and white only. Forget
> about colour or any of the photo printing features.

Which macOS? Catalina? Big Sur? Do both http://123.hp.com and
http://support.hp.com give you any drivers and softwares for it? They
offer me HP Smart app (crap) and Easy Start (better, but still no USB
print).

> OTOH, hats off to Epson for having an updated driver for my 19-year old
> 1260 scanner that I first used with OS 9. It works better than fine, as
> the new driver does things with this old beast that the old drivers
> never did.

Nice for an old scanner. I used to have an Epson Stylus Color 880 inkjet
printer back then. I gave it to my king ant four years later.

--
:) NY! Let's hope 2021 will be better, but it doesn't seem like it so far. :(

[Király]

In comp.sys.mac.system Ant <a...@zimage.comant> wrote:
> Which macOS? Catalina? Big Sur? Do both http://123.hp.com and
> http://support.hp.com give you any drivers and softwares for it? They
> offer me HP Smart app (crap) and Easy Start (better, but still no USB
> print).

Big Sur, M1 Mac Mini. For this model of USB printer, HP offers a PowerPC
driver and a Universal (PPC/Intel) driver that worked with my Intel
iMac running 10.13 (end of the line for that model.) But nothing beyond
that. It's really a shame, since the printer still works fine. Might
keep the old iMac around just to use for printing.

[Ant]

Ah. What about https://support.apple.com/kb/DL1888? Hopefully,
http://gimp-print.sourceforge.net will have work in newer macOS versions
(still not working in Catalina they say). All these major changes by
Apple. :(

[Your Name]

You could probably set up the old iMac to run as a printer server via
Printer Sharing. It could alos be used for other server options like a
file server or email server.

Other options are:

- for printing, it could be Gutenprint, but the "latest" news
(October 2019) mentions problems with Catalina, so it may not
work with Big Sur, let alone M1 Macs.
<http://gimp-print.sourceforge.net/index.php>

- for scanning, there is VueScan which does work with Big Sur,
but no mention of M1 Macs.
<https://www.hamrick.com>

but although they do work with a wide variety of old printers and
scanners, they might not work with your particular model.

[Király]

In comp.sys.mac.system Ant <a...@zimage.comant> wrote:
> > Big Sur, M1 Mac Mini. For this model of USB printer, HP offers a PowerPC
> > driver and a Universal (PPC/Intel) driver that worked with my Intel
> > iMac running 10.13 (end of the line for that model.) But nothing beyond
> > that. It's really a shame, since the printer still works fine. Might
> > keep the old iMac around just to use for printing.
>
> Ah. What about https://support.apple.com/kb/DL1888?

Hey thanks! That totally worked, I have all my printer features back!
Strange that HP does not make that driver available, and that Big Sur
could not locate it from Apple on its own. I didn't even think to search
the Apple support site for an updated driver.

[Lewis]

In message <rtv4jc$dcd$1...@dont-email.me> Király <m...@home.spamsucks.ca> wrote:
> In comp.sys.mac.system Ant <a...@zimage.comant> wrote:
>> > Big Sur, M1 Mac Mini. For this model of USB printer, HP offers a PowerPC
>> > driver and a Universal (PPC/Intel) driver that worked with my Intel
>> > iMac running 10.13 (end of the line for that model.) But nothing beyond
>> > that. It's really a shame, since the printer still works fine. Might
>> > keep the old iMac around just to use for printing.
>>
>> Ah. What about https://support.apple.com/kb/DL1888?

> Hey thanks! That totally worked, I have all my printer features back!
> Strange that HP does not make that driver available,

No it's not. HP is a shit company that does not want to support their
products in the belief that people will be stupid enough o keep
replacing them with other HP products.

> and that Big Sur could not locate it from Apple on its own. I didn't
> even think to search the Apple support site for an updated driver.

Apple defers to the manufacturer.


--
Jesus. You step out for 300 goddamn years and a bunch of Gossip Girls turn your
whole life into the Nuremberg trials.

[Percival John Hackworth]

On 16-Jan-2021 at 10:25:09AM PST, "Lewis" <g.k...@kreme.dont-email.me>
wrote:

> In message <rtv4jc$dcd$1...@dont-email.me> Király <m...@home.spamsucks.ca> wrote:
>> In comp.sys.mac.system Ant <a...@zimage.comant> wrote:
>>> > Big Sur, M1 Mac Mini. For this model of USB printer, HP offers a PowerPC
>>> > driver and a Universal (PPC/Intel) driver that worked with my Intel
>>> > iMac running 10.13 (end of the line for that model.) But nothing beyond
>>> > that. It's really a shame, since the printer still works fine. Might
>>> > keep the old iMac around just to use for printing.
>>>
>>> Ah. What about https://support.apple.com/kb/DL1888?
>
>> Hey thanks! That totally worked, I have all my printer features back!
>> Strange that HP does not make that driver available,
>
> No it's not. HP is a shit company that does not want to support their
> products in the belief that people will be stupid enough o keep
> replacing them with other HP products.
>
>> and that Big Sur could not locate it from Apple on its own. I didn't
>> even think to search the Apple support site for an updated driver.
>
> Apple defers to the manufacturer.

For many years now, I've seen the scanner and printer market follow an
outsource model that frequently orphans perfectly functional hardware well
before it's time.

A vendor (Epson, HP!, Canon, etc) will make a printer or scanner. Frequently,
they won't create the drivers for it but outsource that to a software house
who is given the spec for the hardware and they write driver and associated
software to support the printer or scanner. Then they're done. Unless the
vendor has a software team of their own, there probably won't be anything but
bug-fix maintenance on an ad-hoc basis on the driver. The software (like HP
Image Garden(?) et al) is rarely updated. Ideally, a new printer of the same
family with better hardware (e.g. cheaper to make, faster print engine,
updated firmware, etc) might work with the old software and maybe even the old
driver with some tweaks.

Then comes the OS changes that yank the rug out from a printer or scanner. The
driver, previously 32-bit, now must be 64-bit. The underlaying connection
protocol like AppleTalk over Ethernet is removed from the OS. Maybe, just
maybe, the vendor can recover from this. If it's HP, forgetaboutit. To them,
printers and scanners are loss leaders purely sold as a mechanism for selling
printer ink.

Whatever broke between MacOS 10.15 and MacOS 11, I'd venture to guess will
stay broken with HP hardware. There's no money in supporting old hardware in
their business model. Buy a replacement device.

In contrast, Brother seems to update their drivers and their hardware
regularly. I only buy network-attached printers that use a network protocol to
print. Every printer I've used has just worked.

I've gone through three Canon scanners (eventually the parts become more
expensive than a new device or the belts inside die). They all worked just
fine with VueScan which is all I needed.

If you want, you could buy a voodoo doll and some pins at the Voodoo Supply
Store but getting hair for that MBA that's making these decisions will be
tricky. At best, you'll be sticking pins in a doll and cursing with no result
and it won't solve your problem.

Buy another scanner/printer but not from HP.
--
DeeDee, don't press that button! DeeDee! NO! Dee...