They're replacing My Logic Bd on my 5300c
John D Graham
I know someone mentioned something about this before but I couldn't
find it.
I went to have a 16 meg module placed in my 5300c but when they put it
in and rebooted all we got was an annoying whine and a blank screen.
They tell me that they have to replace the logic board.
Is that the same problem the other person had, and more importantly,
WAS IT THE SOLUTION???
Thanks
John
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John D Graham
Darren Garnier
ended up replacing the display. I think that the thing that broke was
the display connector that seems to be held in place by the keyboard, so
I'm never going to open mine again. Also, I'd be interested to know it
your computer is "looser" when you get it back. Mine now seems to be very
loose and shaky. Basically, I think my computer sucks and if I could get
my money back, I'd try. I love the MacOS, but this last round of PB's just
don't cut it.
Darren Garnier.
John D Graham
: That was basically the problem I had, but it wasn't the solution... they also
: ended up replacing the display. I think that the thing that broke was
: the display connector that seems to be held in place by the keyboard, so
: I'm never going to open mine again. Also, I'd be interested to know it
: your computer is "looser" when you get it back. Mine now seems to be very
: loose and shaky.
I got a reply from someone telling me that the problem was with the
memory, so I called my apple service repair ans told them not to send
it. THey then tried the memory in another 5300c it booted, but didnt'
show the extra 16 meg. Sooo, as of right now I'm waiting to get some
different memory. Hopefully I won't have to have the logic replaced.
I'll post a follow up as to what happens. I'm weary about sending it
in now that you tell me that it seems loose. What exactly do you mena
by that anyway. My suggestion if shake your Pb and something rattles,
take it in. *grin*
Tim Coy
Graham) wrote:
My 5300 is 7 weeks old.
At week 3 the hard drive required replacing.
At week 4, I get it back with a power up problem. ie I can only turn the
PC on with the Power Adaptor plugged in.
I am told the logic board requires replacing.
Week 5 the new board arrives and is replaced, but I still have the same
problem!!
Now I am told it requires a replacement back up battery.
Some how I doubt it, but what would I know.
I know that if it does not get resolved soon, some Apple employee is going
to find it difficult to walk after I place this PC in a very uncomfortable
place.
And I will go buy a Compaq and just put up with a Windows OS.
MacFAQ
> My 5300 is 7 weeks old. At week 3 the hard drive required replacing.
> At week 4, I get it back with a power up problem. ie I can only turn
> the PC on with the Power Adaptor plugged in. I am told the logic board
> requires replacing. Week 5 the new board arrives and is replaced, but
> I still have the same problem!! Now I am told it requires a
> replacement back up battery. Some how I doubt it, but what would I
> know. I know that if it does not get resolved soon, some Apple
> employee is going to find it difficult to walk after I place this PC
> in a very uncomfortable place. And I will go buy a Compaq and just put
> up with a Windows OS.
If the computer doesn't work right this time, send it back. Be firm. Say
"I do not want a defective unit. I do want my money back." Then take the
money and buy another 5300c. You don't have to put up with a lemon.
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Vic Menayang
:
:If the computer doesn't work right this time, send it back. Be firm. Say
:"I do not want a defective unit. I do want my money back." Then take the
:money and buy another 5300c. You don't have to put up with a lemon.
Have you actually done that?
My understanding is that, as a matter of policy, Apple
will not replace the whole unit nor will it refund your money.
To make it even worse, once your machine undergoes a major
repair such as a logic board replacement, it's bound to
give you more problems in the future. It is apparent that
Apple's assembly line can do a better job of putting up the
powerbook together than Apple's technicians.
James Zemlin
I just sent my 5300c back today. We will see what Apple does! I will
NEVER buy another Mac. I figured I would pay 4500.00 for a Mac because of
the OS but with this kind of poor quality and service - forget it. Does
Apple realize what 4500.00 get you in a PC notebook?!!
David J Lloyd
ti...@netspace.net.au (Tim Coy) wrote:
>In article <494vqa$8...@crcnis3.unl.edu>, 0006...@bigred.unl.edu (John D
>Graham) wrote:
>
>My 5300 is 7 weeks old.
>At week 3 the hard drive required replacing.
>At week 4, I get it back with a power up problem. ie I can only turn the
>PC on with the Power Adaptor plugged in.
>I am told the logic board requires replacing.
>Week 5 the new board arrives and is replaced, but I still have the same
>problem!!
>Now I am told it requires a replacement back up battery.
>Some how I doubt it, but what would I know.
>I know that if it does not get resolved soon, some Apple employee is going
>to find it difficult to walk after I place this PC in a very uncomfortable
>place.
>And I will go buy a Compaq and just put up with a Windows OS.
I know what just what you are going through, I had to send my PB 5300 away
to have the logic board replaced. The only thing I can tell you is that I
wouldn't take mine to a local authorized center. I would much rather send
it out to APPLE SOS. This is my 4th PB and any time I had a problem it was
fixed quickly by sending to Apple SOS. They send the box, pay the shipping
and have it back to you within 2 working days. Hey its all they do there
good at it!
Dave
Jeff Koplik
> In article <494vqa$8...@crcnis3.unl.edu>, 0006...@bigred.unl.edu (John D
> Graham) wrote:
>
> My 5300 is 7 weeks old.
> At week 3 the hard drive required replacing.
> At week 4, I get it back with a power up problem. ie I can only turn the
> PC on with the Power Adaptor plugged in.
> I am told the logic board requires replacing.
> Week 5 the new board arrives and is replaced, but I still have the same
> problem!!
> Now I am told it requires a replacement back up battery.
> Some how I doubt it, but what would I know.
> I know that if it does not get resolved soon, some Apple employee is going
> to find it difficult to walk after I place this PC in a very uncomfortable
> place.
> And I will go buy a Compaq and just put up with a Windows OS.
Mine was crappy too. The logic board was replaced. Then the floppy drive
went bad. The attitudes of the service center reps show great disrespect
for loyal Mac users that buy and use Macs against tremendous peer pressure
to switch to Windoze.
Basically my machine is working now, but I wish I had bought a different
laptop because of the quality problems. Now, when something doesn't work
I panic...assuming some other hardware component has gone bad. For
example, the other day my machine would not start up (with the battery not
in the bay). I was picking up the phone to call APPLE to send it back
again when I noticed that the switch on the surge suppressor was turned
off.
BTW, was the the power shield that Apple is installing in all the
PowerBook 5300s that are sent in for repair? Is this to correct some
serious design flaw?
--
Jeff Koplik (kop...@ids.net)
Marc Bizer
>My understanding is that, as a matter of policy, Apple
>will not replace the whole unit nor will it refund your money.
I don't know about refunds, but Apple will indeed replace a whole computer
after a certain number of repairs (a number carefully kept secret :-) ).
I'd say that it's around 5.
--Marc Bizer
James Friend
I had the machine three days and then I had to send the machine back to
have the
logic board replaced. I had to immediately send it back because the
floppy drive
wouldn't read disks. Worst of all, I sat on Apple's joke for SOS on hold
for a
total of three hours between two calls. It seems Apple forgets that
people that
buy their machines have real jobs and don't have time to babysit beta
hardware.
James Friend
Jeremy Niemann
: Darren Garnier (gar...@zenith.pfc.mit.edu) wrote:
: by that anyway. My suggestion if shake your Pb and something rattles,
: take it in. *grin*
That does not necessarily mean that something is loose inside. When you lift
up the screen of the new powerbooks, there are two little labels on the
bottom of it. One says Macintosh on the left side, and the other says the
model of the machine. These are sometimes loose, and make little clicky
noises if moved around, because they are just snap on labels. I've had both
a PowerBook 190cs and 5300cs that have these clicky/rattle noises come from
those labels. At first, I thought a screw was loose and roaming around inside
of the machine, but then I figured out that it was in fact just the little
label plates making noise. My point is, people should'nt jump the gun and
assume that something is broken inside.
Jeremy Niemann
--
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