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TimeCapsule broken-- Apple versus Privacy ?

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Theo

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Jan 8, 2012, 4:23:21 PM1/8/12
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My Time Capsule has broken down on me, under AppleCare.
This seems to have happened to thousand others., overheating ??

How does Apple behaves in the UK ?
Do they exchange the power supply module ?
Do you get a new Capsule ?
Do you get a refurbished Capsule ?

In the last two solutions, do they return the Hard Disk to you, so that
you can dispose of it ?
Or will it get a new life in a refurbished one , other side of the
country or city ??


Thanks,
Theo

--
From the heath in the North of Belgium

Howard S Shubs

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Jan 8, 2012, 7:58:40 PM1/8/12
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In article <1kdko8e.12uki1w1qdg2ccN%th...@telenet.be>,
th...@telenet.be (Theo) wrote:

> In the last two solutions, do they return the Hard Disk to you, so that
> you can dispose of it ?
> Or will it get a new life in a refurbished one , other side of the
> country or city ??

Assume you won't get the drive back. See your AppleCare contract if you
don't believe me.

--
May all your good dreams and fine wishes come true! - The Wizard
May joy be yours all the days of your life! - Phina
We are but a moment's sunlight, fading in the grass. - The Youngbloods

nospam

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Jan 8, 2012, 10:13:55 PM1/8/12
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In article <1kdko8e.12uki1w1qdg2ccN%th...@telenet.be>, Theo
<th...@telenet.be> wrote:

> My Time Capsule has broken down on me, under AppleCare.
> This seems to have happened to thousand others., overheating ??
>
> How does Apple behaves in the UK ?
> Do they exchange the power supply module ?
> Do you get a new Capsule ?
> Do you get a refurbished Capsule ?

you will more than likely get a refurbished time capsule. it's possible
that they will give you a new one if they are out of stock of the
refurbs, but don't plan on it.

> In the last two solutions, do they return the Hard Disk to you, so that
> you can dispose of it ?

no.

> Or will it get a new life in a refurbished one , other side of the
> country or city ??

your broken time capsule will be repaired and become a replacement for
somebody else. the disk will more than likely be reformatted if it
isn't replaced.
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