So annoyed was I with my latest mouse purchase, I wrote the following to
sucessfully request a return:
> G'day again XXXX.
>
> Cheers for putting up with my frustrated venting on the phone just now. As
> I said - I'd just had to deal with the crappiness of the driver software
> as recently as an hour ago when I'd been briefly without my internet
> connection, rebooted from WinXp into OS X on my Mac and yep - the drivers
> wouldn't load past the login to their cloud sharing service, preventing me
> from being able to switch profiles for the mouse. So I was pretty irate a
> wee while before I phoned you, heh.
>
> Anyway, my issues with the Razer DeathAdder 2013 Gaming Mouse
> <
http://www.mightyape.co.nz/product/PC-Games/Razer-DeathAdder-2013-Gaming-
> Mouse/21009892/> are:
>
> 1) The 'Synapse 2.0' drivers won't allow an offline mode and accessibility
> to already created profiles, let alone new profile creation, if one starts
> up their computer without an internet connection being present. Somewhat
> ironically an internet connection seems to be a prerequisite for later
> enabling of the offilne mode (this leaves aside how bloody stupid it is
> for a mouse to even _need_ an offline mode, or _any_ internet
> functionality at all).
>
> 2) It's such an over-engineered overly complex mouse, the sensor requires
> recalibration for different surfaces. This is fine, though irritating, for
> moving between surfaces I frequently use. But it's a major PITA when I'm
> traveling and just want to use a random surface somewhere, and I've jerky
> tracking because I need to create yet another surface calibration profile
> I'll probably only ever need once. It was such a PITA at first I actually
> thought the mouse hardware was faulty and opened a support ticket with
> Raxzer. But then I worked out it was the mouse sensor needing calibration
> to the nth degree for every damn surface under the sun.
>
> 3) The drivers don't recognise some older apps for automatic switching of
> profiles based on which app has focus. This feature also seems somewhat
> buggy in both OS X and WinXP for apps it does recognise, e.g. I'll tab
> between apps and switching of profiles randomly fails.
>
> 4) The command selection for button configuration is seriously lacking. To
> give but one of many examples - with other third party drivers and other
> standard USB mice I can have stuff like 'click-mouse wheel up' be 'Page
> Up'. I can't do that with the Synapse 2.0 drivers. Of course I could use
> the third party universal drivers I have and use for other devices, but
> then I'm unable to access surface sensor configuration which, as I explain
> above, is necessary.
>
> 5) If the Mac version of the Synapse 2.0 updater fails to successfully
> connect to the Razer servers to check if there's a driver update, they
> hang the driver menulet and driver config software stalls until I use
> Terminal or Activity Monitor (or the like) to force quit the RzUpdater
> process, whereupon the driver menulet and config software becomes becomes
> accessible again. Where was the testing on Razer's part, I ask ya?
>
> 6) The Synapse 2.0 drivers have crashed a few times since I've been
> running them in OS X. In WinXP they seem stable, though still very poorly
> designed. Starting them up again in OS X after a crash is no problem, but
> release quality mouse drivers simply shouldn't ever crash. Or not more
> than once in a blue moon, that's for sure. But these crash once a week on
> average. It's not huge in terms of trouble caused to me, but it's another
> example of sloppiness on Razer's part.
>
> In short - the hardware is way over engineered; the software is poorly
> thought out, poorly designed, buggy, and features I've had from other
> drivers since the late 90's are absent.
>
> My system is a Mid-2007 24" 2.8GHz iMac, 4GB RAM, ATI Radeon HD 2600 Pro
> 256MB VRAM, running OS X 10.6.8 and WinXp Pro.
So now I'm after a five button (or at least three button - left, right,
wheel-click; but a couple extra buttons on the side for the thumb are
handy to have) mouse with a scroll wheel (_not_ scroll ball or touch
surface) that is:
- Suitable for gaming at home and on the go, i.e. comfy, fits medium to
large right hands, glides smoothly over desk, doesn't require special
mousepads, smooth tracking, selectable DPI settings.
- Will work ok with USB Overdrive v10.4.8 (I prefer USO as it's features
are way better than any first party drivers I've ever seen), i.e.
doesn't do something braindead like default to the lowest hardware DPI
setting, or have some super crazy high DPI (that USBO can't slow down
enough even with it's software DPI settings) if first party drivers are
not running. So long as the mouse doesn't default to something dumb if
first party drivers aren't running, that's fine.
- Has WinXP drivers that don't completely reek. I wish I could be more
positive about WinXP mouse drivers, but the years have taught me to
expect less when it comes to Windows mouse drivers vs the excellent USB
Overdrive for Mac. I'd love to be wrong about this, of course, as I game
in Windows quite a lot lately.
- Does _NOT_ require it's own drivers to be running in order to have DPI
set to whatever I want. Hardware toggles on the mouse for DPI would be
excellent, or onboard memory able to be set by first running first party
drivers, and then using third party drivers for better
features/non-braindead design.
Basically I do not want to be tied to always running lame first party
drivers with stupid features and bad design. I don't mind having to run
first party drivers once to setup the mouse. I _do_ mind then being tied
to always running said first party drivers, unless of course they
actually don't suck, and match USBO's feature set. But I've never seen
first party drivers that didn't suck like mad.
TIA for any advice and recommendations you can provide :-)
Regards,
Jamie Kahn Genet
--
If you're not part of the solution, you're part of the precipitate.