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Re: 1TB Seagate recall / replacement

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Lloyd

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Mar 31, 2013, 4:43:15 PM3/31/13
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In article <1l0lpw8.1xo2rdm1ismu00N%henr...@eircom.net>,
henr...@eircom.net (Henry) wrote:

> I've got a 2010 iMac (11,3) with the Seagate HD that was recalled last
> year. I didn't rush to take it in for service immediately because (a) I
> maintain an up-to-date backup and (b) I still have plenty of time before
> the 'three years from initial purchase' qualifying period is up. But I
> reckon I will be taking it in eventually and I've started to wonder
> about a couple of things. So, for anyone having direct experience with
> this programme:
>
> (1) What do they replace the dodgy Seagate with? Another 1TB Seagate,
> from a non-problematic batch, or something else?
>
When mine was done early this month they used a Seagate from a
non-problematic batch. I don't know if that is the only ones they use
though

> (2) Is the replacement a new drive, or a re-furb?
>
They don't say

> (3) Is there a / What is the warranty on the replacement unit?
>
Probably a short 30 to 90 day or the balance of your Applecare if you
have it. They don't specify and since I was selling mine I didn't
bother to ask.

> TIA.
>
> cheers,
>
> Henry

Make sure you have a good backup as the free service doesn't include
data saving.
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