After several hours on the phone with Yahoo and with the Mac help
line, it would appear that the Ethernet card is not working and would
have to be replaced. I have 3 questions I hope someone could answer:
1) Is there something I'm missing as far as connecting the IMac to
the DSL modem? It would seem that as long as the physical connection
is made, a DHCP connection should just hook up, as long as PPP is
specified.
2) Is it feasible to think, as the warranty has expired, that we could
crack the IMac open and replace the part ourselves? Or does it make
sense to buy an external USB network card?
3) How much would it cost to have it fixed by an authorized Apple
Dealer? I'm thinking it may not be worth it, when you can get a new,
much faster Windows PC for $600. (I don't mean to offend anyone, but
it is an option for him...)
Any advice would be appreciated. Thanks very much.
The summer 2000 iMac doesn't have a 750mhz processor. See:
http://docs.info.apple.com/article.html?artnum=43098
and for the complete list. See:
http://www.info.apple.com/support/applespec.html
He recently decided to get high speed
> internet access through Yahoo DSL. While the DSL modem works just
> fine and is confirmed to be in synch from Yahoo, he cannot get an
> Ethernet connection between the DSL and the IMac.
>
> After several hours on the phone with Yahoo and with the Mac help
> line, it would appear that the Ethernet card is not working and would
> have to be replaced. I have 3 questions I hope someone could answer:
>
> 1) Is there something I'm missing as far as connecting the IMac to
> the DSL modem? It would seem that as long as the physical connection
> is made, a DHCP connection should just hook up, as long as PPP is
> specified.
You might have turned off DHCP. Tech support should have stepped you
through why you needed to do.
>
> 2) Is it feasible to think, as the warranty has expired, that we could
> crack the IMac open and replace the part ourselves?
It is a chip on the logic board (mother board).
> Or does it make
> sense to buy an external USB network card?
Yes. Make sure that the USB device has MacOS 9.x drivers.
There wasn't much market demand for these devices because every mac
with USB came with an ethernet port, so they may be hard to find.
A second possiblity is to get an Airport card. I believe you will
have to get an Apple branded card, but you can buy any base station.
>
> 3) How much would it cost to have it fixed by an authorized Apple
> Dealer?
The logic boards from Apple are a thirty to forty percent of the
orginal price of the computer.
> I'm thinking it may not be worth it, when you can get a new,
> much faster Windows PC for $600. (I don't mean to offend anyone, but
> it is an option for him...)
The eMac is $800 dollars.
Go out on ebay and buy a new logic board.
>
> Any advice would be appreciated. Thanks very much.
Before doing any of this, I'd take the iMac somewhere where you had a
working ethernet port. I'd find one with a port light on it.
Unfortunatly, some of the iMac don't have lights. Put the iMac into a
known good ethernet port with a known good cable.
The iMac ethernet software could have gotten trashed. Things like
this happen. You could reload MacOS. You can do what is called a
fresh install without loosing any data on the harddrive. The old
version of MacOS is placed in another folder and you can swap it back
and boot from it.
Robert