In article <
vilain-571270....@news.individual.net>,
Michael Vilain <vil...@NOspamcop.net> wrote:
>In article <mj2fmd$oal$
1...@reader1.panix.com>,
>
bri...@panix.com (Brian Gordon) wrote:
>
>> In article <mj28r3$2r5$
1...@dont-email.me>, Király
><
m...@home.spamsucks.ca> wrote:
>> >Brian Gordon <
bri...@panix.com> wrote:
>> >> Just starting with the last couple of Netflix DVDs, they come up with
>> >> English
>> >> subtitle enabled, which are difficult or impossible to turn off! I got
>> >> them
>> >> off last week, but can't do it today.
>> >>
>> >> I thought I remember either turning them off in the menu several
>times, or
>> >> maybe toggling them on/off/on/off etc., but neither strategy
>seems to help
>> >> tonight :-(
>> >>
>> >> Explanation? Hints? It's really bugging me.
>> >
>> >Does this problem persist if you are logged in to a different user
>> >account?
>> >
>>
>> Answering a couple of helpful enquiries:
>>
>> Physical DVD, in English, with English subtitles.
>>
>> I can change the subtitles to French, for example, but not turn them off in
>> the same menu.
>>
>> There is only one user on the system, so I can't try a different one.
>
>Brian,
>
>When we suggest "use a different user", that means create a new user and
>see if the problem follows to the new account. That will narrow the
>problem to the account you're using or if, in fact, it's the system
>itself that's the problem.
>
>If you don't know how to create a new user, try taking your system into
>the Apple Store to get help at the Genius Bar.
>
>"Support" on newsgroups is usually a bunch of suggestions to try and
>narrow down a problem. If you aren't comfortable following them or don't
>understand them, that's probably the time to take your system into Apple.
>
>--
My nearest Genius bar is over an hour away. Fortunately, suggestions I got
here led to the dicovery that it wasn't subtitles, but that somehow closed
captioning had been turned on, so I was able to fix it.
Thanks to everyone for the suggestions.