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Strange Mail problem (Disappearing messages)

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David Fritzinger

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Jul 19, 2012, 3:26:03 PM7/19/12
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I am having a problem with disappearing emails. Not all my emails
disappear, just some from certain addresses. The only address I know is
affected is emails from eventbrite.com. I was registering for the site,
and was asked to provide an email address for a confirmatory email, with
a link I would have to click to set up my account. However, every time I
receive an email from them, it disappears. I hear the "New email" sound,
and a new email appears in my inbox for less than a second. Then it
disappears into nothingness. I have tried checking all my mailboxes to
no avail-the email just isn't anywhere. I know the emails are from
Eventbrite, since they arrive right after I get an indication that an
email has been sent in my browser (Safari). Someone please help, as
these are important emails.
iMac (mid 2010, 27" i5 3.6 GHz) running 10.7.4 with all updates. Email
account is iCloud, accessed with Mail.app v.5.2
MacBook Pro (early 2011, 2.0 GHz i7) running 10.7.4, as above
iPad (v.1) running iOS 5.1.1
iPhone 4 (Verizon), running iOS 5.1.1

In all cases, I am using the iCloud mail server. Any ideas on how I can
recover these messages, or at least stop them from disappearing? I even
tried writing a rule such that emails from EventBrite would go to my
inbox. That didn't help either.

Thanks.
Message has been deleted

Graley

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Jul 19, 2012, 11:59:01 PM7/19/12
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Try going to Mail..Mailbox…rebuild.

Message has been deleted

David Fritzinger

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Jul 20, 2012, 8:26:59 AM7/20/12
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In article <2012072013590116807-OMITemail@grabevnet>,
I tried that, but it didn't help. To Lewis, I checked all my junk mail
boxes, and those emails weren't found there either. Very strange
situation.

Thanks all for trying to help.

Matthew Lybanon

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Jul 20, 2012, 10:05:45 AM7/20/12
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In article <dfritzin-9D739C...@news.eternal-september.org>,
At one time I also had a problem with messages showing up in the count
while somehow being invisible. I got a tip from an AppleCare expert
that worked: Set up a smart mailbox to contain messages that match the
criterion "Message is Unread." All of the ghost messages showed up
there.

Also, on my wife's computer (she's running Lion while I still use Snow
Leopard) occasionally a message doesn't show up. Switching to another
mailbox and then coming back to the inbox usually fixes this.

Ron Shepard

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Jul 20, 2012, 11:30:15 AM7/20/12
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> iMac (mid 2010, 27" i5 3.6 GHz) running 10.7.4 with all updates. Email
> account is iCloud, accessed with Mail.app v.5.2
> MacBook Pro (early 2011, 2.0 GHz i7) running 10.7.4, as above
> iPad (v.1) running iOS 5.1.1
> iPhone 4 (Verizon), running iOS 5.1.1

One of these clients is probably downloading the mail messages as
they are read.

$.02 -Ron Shepard

Wes Groleau

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Jul 20, 2012, 6:20:21 PM7/20/12
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On 07-19-2012 15:26, David Fritzinger wrote:
> In all cases, I am using the iCloud mail server. Any ideas on how I can
> recover these messages, or at least stop them from disappearing? I even
> tried writing a rule such that emails from EventBrite would go to my
> inbox. That didn't help either.

Is it possible that you have a rule that says to delete some egregious
spam, and some minor detail in the rule is catching these as well?

Or that iCloud has some rule put in by Apple in a well-intentioned but
stupid attempt to help you out?

True story: Employer had Lotus Notes, and some Bayesian or other
(allegedly) trainable spam filter. I kept forwarding Cyrillic spams to
the filter, but they just kept coming.

Finally, I copied a word that appeared in each spam, and pasted it into
a delete rule.

A few months later, I got called on the carpet for not responding to
several e-mails from management.

Turns out that although Lotus Notes displays e-mails with UniCode, its
rule-editor widget is ASCII. Pasting Cyrillic displayed Cyrillic, but
on save, each character was saved as a question mark. Result: the rule
deleted any message that contained a word of ten letters or more.

--
Wes Groleau

“Missing a train is only painful if you run after it!”
— Nassim Nicholas Taleb

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