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Error message with Chrome profile: "Your profile cannot be used..."

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Tom Evans

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Feb 8, 2018, 9:52:30 PM2/8/18
to
Recently I noticed a second Google Chrome icon in my Dock.

I pulled one of the icons out of the Dock.

Since then, every time I open Chrome, I get this vexing message in a
pop-up window:

"Your profile can not be used because it is from a newer version of
Google Chrome. Some features may be unavailable. Please specify a
different profile directory or use a newer version of Chrome."

I must press the "Okay" button thrice in that pop-up window for the
message to go away.

In the menu bar, I clicked on "Chrome" and slid down to "About Google
Chrome", where it says "Google Chrome is up-to-date.

Tom Evans

Barry Margolin

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Feb 9, 2018, 11:33:10 AM2/9/18
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In article <201802081852248...@yahoo.ca>,
It sounds like you may have installed a beta version of Chrome. When you
ran it, it updated the profile to its version. Then you removed that
version from the Dock, so now you're trying to run the production
version. That's why it considers itself to be up-to-date -- that check
doesn't look for betas.

The only suggestion I have for you is to figure out when this might have
happened, and restore a previous profile from Time Machine. I think all
this info is in ~/Library/Application Support/Google/Chrome.

--
Barry Margolin, bar...@alum.mit.edu
Arlington, MA
*** PLEASE post questions in newsgroups, not directly to me ***

Tom Evans

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Feb 9, 2018, 12:54:37 PM2/9/18
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Thanks, Barry.

But I can't fix this with Time Machine, because I've never used Time
Machine, because it's too complicated to use for back-ups and
restoration.

I use Super Duper for back-ups, and I've backed all of my Mac's data
onto all of my external drives using Super Duper, so there's no older
version of my system folder remaining (except for some much older
versions of Chrome on some much older external drives that I haven't
backed up onto for years).

Tom Evans

Jolly Roger

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Feb 9, 2018, 1:20:26 PM2/9/18
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On 2018-02-09, Tom Evans <tomeva...@yahoo.ca> wrote:
>
> But I can't fix this with Time Machine, because I've never used Time
> Machine, because it's too complicated to use for back-ups and
> restoration.

Laughable! Time Machine is *extremely* easy to use for backups: Connect
a new hard drive to your computer, then when you seethe automated
message asking if you want to use the drive for Time Machine backups,
click Use For Backups. Done deal. Restoring is simple as well. Just
choose Enter Time Machine from the menu bar at the top of the screen,
then scroll back in time to what you want to recover, and click Restore.
Done deal.

> I use Super Duper for back-ups, and I've backed all of my Mac's data
> onto all of my external drives using Super Duper, so there's no older
> version of my system folder remaining (except for some much older
> versions of Chrome on some much older external drives that I haven't
> backed up onto for years).

And with Time Machine you could have *easily* restored the files you now
need. More fool you.

--
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

David Ritz

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Feb 9, 2018, 6:10:21 PM2/9/18
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Thursday, 08 February 2018 18:52 -0800,
in article <201802081852248...@yahoo.ca>,
Tom Evans <tomeva...@yahoo.ca> wrote:

> Recently I noticed a second Google Chrome icon in my Dock.

> I pulled one of the icons out of the Dock.

> Since then, every time I open Chrome, I get this vexing message in a
> pop-up window:

> "Your profile can not be used because it is from a newer version of
> Google Chrome. Some features may be unavailable. Please specify a
> different profile directory or use a newer version of Chrome."

You removed the 'wrong' icon from the Dock.

Google Chrome sometimes stores multiple versions of itself, in
/Applications/Google\ Chrome.app/Contents/Versions/. It seems likely,
that the alias in the Dock, is linked to a deprecated version of the
browser.

Quit Google Chrome, if it is running. Remove the Google Chrome icon
from the Dock. Launch Google Chrome in whatever manner suits you.
(Command-space brings up a Spotlight search. Typing 'go' or 'ch'
finds Chrome, for me.)

Once launched, right-click or option-click the Google Chrome icon in
the Dock and select the Options you prefer. With any luck at all,
your error (and its messages) will be a thing of the past.

If worse comes to worse, you can download a fresh copy of Google
Chrome and replace the copy in your /Applications/ directory.

- --
David Ritz <dr...@mindspring.com>
Be kind to animals; kiss a shark.

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Lewis

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Feb 9, 2018, 8:42:43 PM2/9/18
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In message <2018020909543054...@yahoo.ca> Tom Evans <tomeva...@yahoo.ca> wrote:
> But I can't fix this with Time Machine, because I've never used Time
> Machine, because it's too complicated to use for back-ups and
> restoration.

Wow.

My youngest has been using Time Machine since he was 5 years old.

--
All great truths begin as blasphemies.

Tom Evans

unread,
Feb 11, 2018, 12:18:30 AM2/11/18
to
On 2018-02-09 23:10:16 +0000, David Ritz said:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On Thursday, 08 February 2018 18:52 -0800,
> in article <201802081852248...@yahoo.ca>,
> Tom Evans <tomeva...@yahoo.ca> wrote:
>
>> Recently I noticed a second Google Chrome icon in my Dock.
>
>> I pulled one of the icons out of the Dock.
>
>> Since then, every time I open Chrome, I get this vexing message in a
>> pop-up window:
>
>> "Your profile can not be used because it is from a newer version of
>> Google Chrome. Some features may be unavailable. Please specify a
>> different profile directory or use a newer version of Chrome."
>
> You removed the 'wrong' icon from the Dock.

I realized that as soon as I started to get the error message.

> Google Chrome sometimes stores multiple versions of itself, in
> /Applications/Google\ Chrome.app/Contents/Versions/. It seems likely,
> that the alias in the Dock, is linked to a deprecated version of the
> browser.
>
> Quit Google Chrome, if it is running. Remove the Google Chrome icon
> from the Dock. Launch Google Chrome in whatever manner suits you.
> (Command-space brings up a Spotlight search. Typing 'go' or 'ch'
> finds Chrome, for me.)
>
> Once launched, right-click or option-click the Google Chrome icon in
> the Dock and select the Options you prefer. With any luck at all,
> your error (and its messages) will be a thing of the past.
>
> If worse comes to worse, you can download a fresh copy of Google
> Chrome and replace the copy in your /Applications/ directory.

My Applications folder only leads to "Chrome.app" -- just one
"Chrome.app". There's no Chrome "Versions" folder.

Tom Evans

Tom Evans

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Feb 11, 2018, 12:21:51 AM2/11/18
to
On 2018-02-09 23:10:16 +0000, David Ritz said:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> On Thursday, 08 February 2018 18:52 -0800,
> in article <201802081852248...@yahoo.ca>,
> Tom Evans <tomeva...@yahoo.ca> wrote:
>
>> Recently I noticed a second Google Chrome icon in my Dock.
>
>> I pulled one of the icons out of the Dock.
>
>> Since then, every time I open Chrome, I get this vexing message in a
>> pop-up window:
>
>> "Your profile can not be used because it is from a newer version of
>> Google Chrome. Some features may be unavailable. Please specify a
>> different profile directory or use a newer version of Chrome."
>
> If worse comes to worse, you can download a fresh copy of Google
> Chrome and replace the copy in your /Applications/ directory.

I assume that that would wipe out my bookmarks.

Tom Evans

Tom Evans

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Feb 11, 2018, 12:34:57 AM2/11/18
to
On 2018-02-09 18:20:22 +0000, Jolly Roger said:

> On 2018-02-09, Tom Evans <tomeva...@yahoo.ca> wrote:
>>
>> But I can't fix this with Time Machine, because I've never used Time
>> Machine, because it's too complicated to use for back-ups and
>> restoration.
>
> Laughable! Time Machine is *extremely* easy to use for backups: Connect
> a new hard drive to your computer, then when you seethe automated
> message asking if you want to use the drive for Time Machine backups,
> click Use For Backups. Done deal.

I'd have to first buy another external drive, or erase one of the four
external drives I'm suing for Super Duper back-ups.

> Restoring is simple as well. Just
> choose Enter Time Machine from the menu bar at the top of the screen,
> then scroll back in time to what you want to recover, and click Restore.
> Done deal.

If I did that, I'd lose the more recent versions of files I've made,
such as my Photoshop images, Text Edit files, Nisus Writer files,
Indesign files, Contacts, Mail, Outlook emails, Logic songs,
Dreamweaver files and Painter files. I'd be worse off if I lost all
those recent works.

This is why Time Machine is too complicated and would be a nightmare to
use and worse than useless; while restoring back to a prveious version
of Chrome, it would restore to previous versions of all my other files
that I've worked to hard on, so all that work would be lost. I'd be
worse off than if I had done nothing to try to fix the problem.

Tom Evans

David Ritz

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Feb 11, 2018, 12:53:48 AM2/11/18
to
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Saturday, 10 February 2018 21:18 -0800,
in article <2018021021182287...@yahoo.ca>,
Tom, macOS applications are containers. Using a right-click or
control-click on the application icon offers a contextual menu,
showing the option, Show Package Contents, which are normally hidden.

$ ll /Applications/Google\ Chrome.app/Contents/
total 16
drwxr-xr-x@ 3 wheel 102 Jan 2 19:17 Helpers
-rw-r--r-- 1 wheel 9470 Jan 2 23:34 Info.plist
drwxr-xr-x@ 3 wheel 102 Jan 2 23:34 MacOS
-rw-r--r-- 1 wheel 8 Jan 2 19:18 PkgInfo
drwxr-xr-x@ 59 wheel 2006 Jan 2 19:36 Resources
drwxr-xr-x@ 5 wheel 170 Jan 2 19:29 Versions
drwxr-xr-x@ 3 wheel 102 Jan 2 23:34 _CodeSignature

$ ll /Applications/Google\ Chrome.app/Contents/Versions/
total 0
drwxr-xr-x 5 wheel 170 Dec 13 15:01 63.0.3239.108
drwxr-xr-x 5 wheel 170 Jan 2 21:39 63.0.3239.132
drwxr-xr-x 5 wheel 170 Dec 5 16:31 63.0.3239.84

You don't have to worry about these, but they exist.

Have you ditched the Google Chrome link in the Dock, after quiting the
application? Have you opened Google Chrome from the Finder? Did you
select Keep in Dock from the new Dock icon's Options menu? Does it
now perform as expected?

- --
David Ritz <dr...@mindspring.com>
Be kind to animals; kiss a shark.

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David Ritz

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Feb 11, 2018, 1:25:17 AM2/11/18
to
On Saturday, 10 February 2018 21:21 -0800,
in article <2018021021214416...@yahoo.ca>,
Your assumption is baseless and false. You will lose absolutely
nothing, other than cruft, by replacing the Google\ Chrome.app in
/Applications/. Over time the Google\ Chrome.app grows, with each
update. This has been mentioned in this newsgroup on several
occasions.

Your preferences and bookmarks are not stored in the Applications
directory, let alone within the Application container. Those can be
found in the Library of your home directory.

/Users/[$USER]/Library/Application Support/Google/Chrome/Default/Bookmarks
/Users/[$USER]/Library/Application Support/Google/Chrome/Default/Bookmarks.bak
/Users/[$USER]/Library/Preferences/com.google.Chrome.plist

If the Library directory is hidden in the Finder, you can use
command-shift-G to bring up the Go to the folder tool, and paste the
destination into the window.

~/Library/Application Support/Google/Chrome/Default/Bookmarks

Jim Gibson

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Feb 11, 2018, 1:34:55 AM2/11/18
to
In article <2018021021345131...@yahoo.ca>, Tom Evans
<tomeva...@yahoo.ca> wrote:

> On 2018-02-09 18:20:22 +0000, Jolly Roger said:
>
> > On 2018-02-09, Tom Evans <tomeva...@yahoo.ca> wrote:
> >>
> >> But I can't fix this with Time Machine, because I've never used Time
> >> Machine, because it's too complicated to use for back-ups and
> >> restoration.
> >
> > Laughable! Time Machine is *extremely* easy to use for backups: Connect
> > a new hard drive to your computer, then when you seethe automated
> > message asking if you want to use the drive for Time Machine backups,
> > click Use For Backups. Done deal.
>
> I'd have to first buy another external drive, or erase one of the four
> external drives I'm suing for Super Duper back-ups.

Why do you need four backups for Super Duper? Is it because you want to
have multiple backups? Time Machine by itself provides multiple
backups, so if you are running TM, you can get by with a single SD
backup.

> > Restoring is simple as well. Just
> > choose Enter Time Machine from the menu bar at the top of the screen,
> > then scroll back in time to what you want to recover, and click Restore.
> > Done deal.
>
> If I did that, I'd lose the more recent versions of files I've made,
> such as my Photoshop images, Text Edit files, Nisus Writer files,
> Indesign files, Contacts, Mail, Outlook emails, Logic songs,
> Dreamweaver files and Painter files. I'd be worse off if I lost all
> those recent works.

You seem to be under the mistaken impression that TM does a snapshot of
your entire system and allows you to roll back to a previous point in
time for all of your files. That is not what TM does.

> This is why Time Machine is too complicated and would be a nightmare to
> use and worse than useless; while restoring back to a prveious version
> of Chrome, it would restore to previous versions of all my other files
> that I've worked to hard on, so all that work would be lost. I'd be
> worse off than if I had done nothing to try to fix the problem.

TM saves copies of each file that has recently been changed. You can
restore any individual file or group of files without affecting the
rest of your system. While restoring a file, you have the choice of
replacing the current version of a file with the older version or
keeping both. You would really have to work hard to lose anything by
using TM.

I recommend you turn one of your four SD backups into a TM backup drive
and just let TM work for a few weeks. It will work quietly in the
background saving versions of files as they change. It will not affect
anything in your system as it runs. It is "read-only" on the drive it
is backing up.

Try modifying a test file, wait an hour, and see if you can restore the
file back to its previous version. You should be able to do that and
affect only that file.

--
Jim Gibson

Jolly Roger

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Feb 11, 2018, 2:36:26 AM2/11/18
to
Tom Evans <tomeva...@yahoo.ca> wrote:
> On 2018-02-09 18:20:22 +0000, Jolly Roger said:
>
>> On 2018-02-09, Tom Evans <tomeva...@yahoo.ca> wrote:
>>>
>>> But I can't fix this with Time Machine, because I've never used Time
>>> Machine, because it's too complicated to use for back-ups and
>>> restoration.
>>
>> Laughable! Time Machine is *extremely* easy to use for backups: Connect
>> a new hard drive to your computer, then when you seethe automated
>> message asking if you want to use the drive for Time Machine backups,
>> click Use For Backups. Done deal.
>
> I'd have to first buy another external drive, or erase one of the four
> external drives I'm suing for Super Duper back-ups.

Your refusal to use a drive for Time Machine backups doesn’t magically
equate to Time Machine being “too complicated to use for back-ups”.
#logicfail

>> Restoring is simple as well. Just
>> choose Enter Time Machine from the menu bar at the top of the screen,
>> then scroll back in time to what you want to recover, and click Restore.
>> Done deal.
>
> If I did that, I'd lose the more recent versions of files I've made

Incorrect. You choose which files to restore. You are in full control with
Time Machine. You’ve clearly never actually learned much about it. So you
should avoid forming opinions about it until you do, or you’ll just come
off looking foolish. ; )

> I'd be worse off if I lost all
> those recent works.

That’s not how it works.

> This is why Time Machine is too complicated and would be a nightmare to
> use and worse than useless; while restoring back to a prveious version
> of Chrome, it would restore to previous versions of all my other files
> that I've worked to hard on, so all that work would be lost. I'd be
> worse off than if I had done nothing to try to fix the problem.

That’s nothing like how Time Machine works. With Time Machine you lose
nothing.

Alan Browne

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Feb 11, 2018, 4:47:07 PM2/11/18
to
Nope. They're kept in ~/Application Support/Google ...


--
“When it is all said and done, there are approximately 94 million
full-time workers in private industry paying taxes to support 102
million non-workers and 21 million government workers.
In what world does this represent a strong job market?”
.Jim Quinn

Lewis

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Feb 11, 2018, 10:14:46 PM2/11/18
to
In message <2018021021345131...@yahoo.ca> Tom Evans <tomeva...@yahoo.ca> wrote:
> On 2018-02-09 18:20:22 +0000, Jolly Roger said:

>> On 2018-02-09, Tom Evans <tomeva...@yahoo.ca> wrote:
>>>
>>> But I can't fix this with Time Machine, because I've never used Time
>>> Machine, because it's too complicated to use for back-ups and
>>> restoration.
>>
>> Laughable! Time Machine is *extremely* easy to use for backups: Connect
>> a new hard drive to your computer, then when you seethe automated
>> message asking if you want to use the drive for Time Machine backups,
>> click Use For Backups. Done deal.

> I'd have to first buy another external drive, or erase one of the four
> external drives I'm suing for Super Duper back-ups.

>> Restoring is simple as well. Just
>> choose Enter Time Machine from the menu bar at the top of the screen,
>> then scroll back in time to what you want to recover, and click Restore.
>> Done deal.

> If I did that, I'd lose the more recent versions of files I've made,
> such as my Photoshop images, Text Edit files, Nisus Writer files,
> Indesign files, Contacts, Mail, Outlook emails, Logic songs,
> Dreamweaver files and Painter files. I'd be worse off if I lost all
> those recent works.
Wow. You really have no clue at all waht Time Machine does, do you?

Perhaps, before you spout off these assumptions that prove you've never
ever looked at Time Machine at all, you should at least read something
on it. Apple has some great pages.

And if you are using 4 drives for SuperDuper you are defintiely doing
something wrong.

> This is why Time Machine is too complicated and would be a nightmare to
> use and worse than useless; while restoring back to a prveious version
> of Chrome, it would restore to previous versions of all my other files
> that I've worked to hard on, so all that work would be lost. I'd be
> worse off than if I had done nothing to try to fix the problem.

Nothing in this paragraph is in anyway true. To be clear, every single
thing you said her is entirely 100% false in every possible way.

--
If you think that Mick Jagger will still be doing the whole rock star
thing at age fifty, well, then, you are sorely, sorely mistaken.
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