Apple Provides Warranty Service for machines out of warranty
Justin
Symptoms
In July 2008, NVIDIA publicly acknowledged a higher than normal failure
rate for some of their graphics processors due to a packaging defect. At
that same time, NVIDIA assured Apple that Mac computers with these
graphics processors were not affected. However, after an *Apple-led
investigation,* Apple has determined that some MacBook Pro computers
with the NVIDIA GeForce 8600M GT graphics processor may be affected. If
the NVIDIA graphics processor in your MacBook Pro has failed, or fails
within *three years* of the original date of purchase, a repair will be
done free of charge, *even if your MacBook Pro is out of warranty.*
I wonder of Dell of HP would provide repair services under the same
conditions.
MuahMan
Dell or HP wouldn't put defective parts in the PC's to being with.
Seems like they give Apple all the junk.
Justin
Actually they did!
HAHA! The same parts that went into Apples went into Dells, and HPS.
So you're wrong. More wrong than normal.
Oh man, that was just too easy!
Tim Murray
No, they did not.
http://windowssecrets.com/2009/04/09/01-Dell-and-HP-balk-at-replacing-bad-
Nvidia-chip
Tim Murray
Really?
http://windowssecrets.com/2009/04/09/01-Dell-and-HP-balk-at-replacing-bad-
Nvidia-chip
ZnU
Justin <jus...@nobecauseihatespam.com> wrote:
I got my 2007 MacBook Pro repaired out of warranty under this program
over the summer, actually. Didn't want to deal with going to a store, so
I called. That was a Monday. They mailed out a shipping box that reached
me Tuesday, I packed the machine and arranged a FedEx pickup and they
had the machine Wednesday. They mailed it out Wednesday night and I had
it back Thursday around 10 AM. Fastest mail-in service I've ever had on
anything. (Consumer electronics companies seem to think six weeks is
reasonable.)
Despite the fact that the machine was out of warranty, they also
replaced my slightly flaky optical drive for free (which I didn't even
realize was bad, as I use it so rarely; I guess it must have failed some
test of theirs).
--
"The game of professional investment is intolerably boring and over-exacting to
anyone who is entirely exempt from the gambling instinct; whilst he who has it
must pay to this propensity the appropriate toll." -- John Maynard Keynes
Steve de Mena
Yes, of course. Or face a massive lawsuit.
And you realize Apple isn't providing ANYTHING for free. They'll get
the money back from nVidia.
But good luck trying to make us believe Apple routinely gives is 110%
Applecare support.
Steve
Steve de Mena
No?
What do you call these warranty extensions:
"Dell extended the standard one-year warranty to two years for the
systems they identified as having the problem. HP offered a 24-month
warranty extension for the specific issue."
Note that this Dell/HP article implies Apple did something proactive,
but besides extending the warranty to 3 years I don't see where they
offer to do any proactive repairs or refunds ----
http://support.apple.com/kb/TS2377
To summarize:
Apple - Extended Warranty to 3 Years
HP - Extended Warranty to 3 Years plus offered BIOS fix to crank up
fan for better cooling
Dell - Extended Warranty to 2 Years plus offered BIOS fix to crank up
fan for better cooling
Maybe I missed some fine print somewhere, I'm just going by the two
articles cited.
I also believe Dell implemented their warranty extension action BEFORE
Apple acknowledged an issue. (http://blogs.zdnet.com/Apple/?p=2164)
Steve
Tim Murray
> "Dell extended the standard one-year warranty to two years for the
> systems they identified as having the problem. HP offered a 24-month
> warranty extension for the specific issue."
Yeah, I caught that after I posted to this part of the thread. I issued a
cancel, but most servers ignore it anyway. Adding it to MuahMan's comment
about Dell and HP wouldn't allow those parts, however, still stands.
Maurice
"Tim Murray" <no-...@thankyou.com> wrote in message
news:hh5bjc$1kd$1...@news.eternal-september.org...
Gotta stop shooting from the lip. You do it much too often. Makes you
look..........you know.
Tim Murray
Like zara and MuahMan?
Maurice
Like role reversal.
Justin
Only after Apple issues its response. Dell and HP didn't want to look
bad... or they didn't want to look "worse."
Steve de Mena
Didn't you read my last sentence?:
Edwin
"Steve de Mena" <st...@stevedemena.com> wrote in message
news:nK2dnYOIsLz3NqjW...@giganews.com...
Remember when Microsoft gave free repairs for out of warranty Xbox 360s?
All the Maccies could talk about was how much it cost Microsoft to do that,
no credit was given for exceptional service, even though it was well earned.
Edwin
"Shawn Hirn" <sr...@comcast.net> wrote in message
news:srhi-3BA6B5.01030230122009@[74.209.136.95.rev.gaoland.net]...
> In article <zf4_m.14109$ft1....@newsfe10.iad>,
It's called having a convenient memory. Unlike your story, which I
snipped, what I told you about Microsoft is easily verified.
> but I do remember dropping my PowerBook G4
> years ago and it a curb hard.
You gave into your urge to smash your Mac against concrete pavement.
> The entire case was bent and the slot
> where the optical disc is inserted was bent inwards. I had to pry the
> optical disc slot apart with a screw driver in order to use it. The
> laptop worked fine for three or four months after that, then when I was
> on vacation in Las Vegas, it died on me.
That's a fun story with a happy ending. Thanks for sharing it!
[tale of magic elves and unicorns snipped]