In the Device Manager, does it show two drivers? One for the touchpad
and one for the mouse? Generally the touchpad driver also is used for
the mouse as well. Which manufacture is the touchpad and the mouse?
There are many ways to deal with this. Some of them a bit tricky. But
one way is to create another account and then logon with this account
and see if the problem goes away. If this works, that user account
probably is corrupted.
--
Bill
Asus EEE PC 702G8 ~ 2GB RAM ~ 16GB-SDHC
Windows XP SP2
under 'mice and other devices' in dev mgr it only shows 'dell
touchpad' and that is all there is. It's a dynex mouse and it was
working fine for several months until last night.
I created a new user, but when logged in as that user it still did not
work ..
Oh that changes everything. Is that USB hard drive self powered? 3 1/2
inch ones usually are and 2.5 inch usually isn't. If the former, the
hard drive should work fine without USB power.
So it looks like one of two possibilities. The mouse itself is shot, or
the USB port drops power. Try plugging it into other USB ports if you
didn't already try. Even on another computer.
Side note, static electricity has a nasty habit of knocking out mice
from time to time. So that is one possibility.
--
Bill
Gateway MX6124 ('06 era) - Windows XP SP2
It's western digital WD1600XMS, so I think it may be 2.5 inch, but it
does not plug into the wall or have batteries, so I am not sure how it
could be self powered ?
I'll try the mouse on another machine when I get a chance. The thing
is though I have two mice, each the exact same kind and neither will
work. That tends to make me thing it's the laptop. I've tried all the
ports. There are 3 ports. The thing had a hard time booting as wll
this morning. I had to hard reset it and then hit F2, finally it
seemed to get up and running.
ITYWF that it's the other way around.
I just had someone test both of the mice here at work and they both
work. So I am not sure what is going on. Could it be a virus ?
What else can I try ? I don't really like using the touchpad as it
stresses my wrist more and I have issues with that sort of thing.
Well I suppose it depends on what you mean. As I mean 3.5 inch drives
have their own power supply and requires nothing else for power. 2.5
inch usually gets all of its power through the USB port. Although some
2.5 inch can have their own power supply as well.
Yes Sjouke Burry does make a good point. Some BIOS does have a toggle
for mouse support. And I would definitely check to make sure that is okay.
A virus? No I don't believe so, although it can't be ruled out yet
either. It sure would be nice to try another kind of mouse on this
computer. Is that possible?
How do I check bio, on boot ? boot has been strange since this
problem. It hangs and I have to hard reset it and sometimes hit an F
key.
I bought a gigaware mouse. Th light on this mouse works fine when
plugged into the USB, but the mouse still does not work.
I managed to get into bios setting with an F key on boot, but I saw
nothing that looked related to the mouse being disabled du to power
under any of the menus.
I'm concerned that the boot process is taking longer than it used to
and sometimes it appears to hang and I have to hard reset it in the
middle of the boot. Once it's up it seems ok for the most part.
Gotcha! I meant that 2.5 inch drives usually do not require a separate
power supply.
I clicked 'load defaults' on bios settings and then 'apply', but after
that it never made it to the boot and I had to hard reset. I tried
going to diagnostics, but it was taking along time so I exited. After
that it seemed to have a problem booting and often started making 3 or
4 beeps constantly. Finally I got it to boot. At one point I got it
so a different mouse seemed to make the machine try to enable it, but
I got a message 'device not recognized'.
CMOS battery replacement is fairly trivial, safe to do and
inexpensive ? Once it boots it seems ok, except of course I still have
no mouse .. I bought the laptop last year brand new. Dell Inspiron.
CMOS should not be dying on me ?
I often leave my laptop in sleep mode, would that have any effect ?
How much dos one of those cost ?
I only paid $400 for this laptop. Around how much might someone
charge me to put in a new cmos battery ? I looked here:
http://support.dell.com/support/edocs/systems/ins4150/en/sm_en/rsrvbatt.htm
which seems to indicate some technical difficulty could be involved.
Are we fairly certain that's the issue ?
I don't see how I could get an extended warranty ? I think I bought
the computer quite a while back. It may have been 6 months ago. I am
trying to remember when it was.
I had thought about getting a mac, but they where kind of expensive
and I don't need to do contract programming work from home or I might
need on of those.
I would doubt it was the Cmos battery. Go to the "Control Panel" and
click "Mouse" then "Hardware" tab, and see if it shows the mouse.
Did the mouse come with a CD? (usually needed for pre-XP)
bob_v
I bought the laptop new within the last year for $400. I don't think I
got a service plan, but I'll have to call best buy to see if they have
me on file. It was a soon to be discontinued dell model. I've been
using usb mice for a few years on this and my older laptop I had
before, I don't think I ever installed a driver from a CD. It was plug
and play. I'll check out that control panel setting when I get home
where the laptop is. If that doesn't solve anything, should I
reconsider re installing windows vista ? When I bought the laptop it
came with a windows disk ..
The point being...the driver may be corrupted and a Win2K or XP USB
driver may resurrect it.
Well I for one don't think it is a corrupt driver. But I admit that it
can't be ruled out yet. And yes, a complete reinstall will address this
issue and remove any viruses, malware, etc. that could be getting in the
way. I would make backups if it were me before I would do such a thing.
But if you have nothing worth saving on the laptop, it would be okay to
try if you have the time.
One thing that isn't mentioned a lot is that HDD don't take movements
too well while they are spinning. I try to use all of my laptop hard
drives on a solid surface before turning them on. Thus working from my
lap I try to stay away from doing too much.
Some have reported that doesn't operate their laptops in this matter
that their hard drives often dies in abut a year. I am not sure, but
that could be your problem.
I have purchased notebooks with SSD (solid state drives). They take
movements and shock very well. Thus I could carry and use them on my lap
and all. They also use them on space launches as well. So they can
handle a lot more than what most people would put them through. I like
the ones that you can swap out the SSD very easy as well. As I do that
too quite a bit. Same with my laptop hard drives.
I am with Bob, I don't think it is the CMOS battery either. And usually
the CMOS battery is out of the loop if plugged in on AC anyway.
No, standby mode won't harm the CMOS battery at all. Although if you do
this a lot without AC power, it uses the main battery a lot and they
only last about 300 to 500 recharges. So do you do this on AC or battery
power? And how long do you leave it there on average?
That doesn't sound good. Likely problems could be a bad hard drive,
loose or bad RAM, etc. If you have changed RAM before, I would pop t out
and then put it back in. If you have more than one RAM module, try with
just one at a time.
CMOS batteries are either easy or very hard to replace. My three Gateway
MX6124 (06 era) are right under the keyboard. Three screws and one small
panel and the keyboard pulls right out and there is the CMOS battery.
Although I don't think you have a CMOS battery problem yet. Sounds more
something is loose or failing.
USB powered hard drive works fine. Also the OP said they checked the BIOS.
--
Bill
Asus EEE PC 702G4 ~ 2GB RAM ~ 16GB-SDHC
Xandros Linux (build 2007-10-19 13:03)
I mostly use AC power. I just have a lap top for when I want to
travel, but alot of the time either I don't travel or I go someplace
where I can plug in.
Strange thing is, when I do my real travel plans is when the laptop
decides to have problems. Last year over the holidays I was at my
sisters out west
and the power cord malfunctioned and wouldn't power my HP laptop. Now
that I am getting ready to head out there next week, my dell decides
to have a major usb problem.
As soon as I can locate my norton anti virus CD, I guess I can try to
reinstall windows which I've never done before. I backed up my
thunderbird mail file on my external drive this morning ..
Many bios's have settings that enable "legacy" USB devices,
by which they mean keyboards and mice.
I reinstalled windows as well as drivers/utilities using the CD that
came with the laptop, but it still doesn't recognize a USB mouse and
the wireless is not working either. Besides that it has a real hard
time just booting up. I don't think I purchased a service plan when I
bought this thing for $400, figures this happens then. I guess I had
hoped Dell Inspiron was a decent product and I'd be safe ..
Oh that is bad. I still think I would reseat the memory and the hard
drive and hopefully that just might take care of it.
Is that really likely to help ? I have to figure out where that stuff
is etc. Laptops are more compact and I have never taken one apart.
What about trying to install a linux distro, is that a possible good
idea to try ? Would the wireless work with linux ? Which linux might I
try ?
On another sad note, since I had problems with my dell laptop, I
resurrected my old HP pavillion laptop that has XP on it. I finally
got it working with my email and all, it booted kind of slow. I
installed boot vis and then the hard drive died. I went into bios set
up and did a disk check and it failed.
If I buy another machine, I wounder if a mini desktop might be a good
idea. Definitely get a 2 year service plan after all this. Probably
easier to install linux on one of those too ..
Well it is like a 5% chance that resetting the memory and the hard drive
will help. Not very good odds, but it is free and pretty easy if you do
it yourself.
Linux? I am the wrong one to ask. As I see it as a barebones OS with
very little in the way of applications. Will your wireless work with it?
Probably a 50/50 shot there. If you buy a new or old system with Linux,
you will be much better off in the beginning anyway. As everything
should work when you turn it on.
Sorry to hear about that failed hard drive. Curiously how old was it?
You mean one of those notebooks? Small laptops? I have a few of them
here and I like them. The big downside is that everything on them is
smaller. You know, drive, screen, keyboard, etc. And some of them
already come with Linux. But they are getting harder to find.