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I assumed since it's a Thunderbolt 3 port that it would support Display
Port out, but I'm unable to get any video signal.
I am running Arch Linux. Under xrandr I see the following screens: eDP1,
DP1, DP2, HDMI1, HDMI2 and VIRTUAL1. I am using HDMI2 without any issues
to drive my external monitor but it's limited to 4k@30hz only while the
DP over Thunderbolt should be capable of 4k@60hz. Trouble is, I haven't
been able to find a way to get a signal out of that port. Even xrandr
shows it as disconnected while plugged in. Similarly, plugging in a
USB-C device to charge over the port does not register anything on
either the charging device or the laptop via dmesg. So, I'm at a loss.
Is this port busted or is there a setting somewhere I've missed to
enable it?
// T
psvrh
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Jul 4, 2023, 12:16:10 PM7/4/23
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I understand you're using Arch, but had you tried seeing if it works
under Microsoft Windows? Or do you have a USB-C thumbdrive that might
show as bootable in BIOS?
Either way, the TB port on these laptops is a ticking time bomb and
there's been a lot of chatter about why and if/how it could be fixed.
tl;dr, the non-volatile memory backing the TB controller burns out.
You might be able to fix it and/or solder a new chip and/or replace the
motherboard. Be careful replacing the motherboard if you go that route,
as a **lot** of these machines suffered this failure, and a lot of
replacement motherboards have dead TB ports.