COMPUSA Horror
William Toll
BUY MAIL ORDER DIRECT ONLY...AVOID
THEIR SCAMS..........
What a scam!
Midtown Manhattan Store
I wait 5 minutes to get in the store (bagcheck)
I wait 8 minutes at the upgrade counter...
All this waiting...to find out that this weeks special on
Maxell Zip Disks (3pack) is ....sold out..
The annoying manager checked his screen for stock...
Today is January 5th, Sale Started Sunday the 4th.
He sold 17 MTD (month to date?)
He has 70 on order....
And has two in the store (stolen? misplaced?)
The sale flyer was printed 6 weeks ago....why are they not
in stock and what makes me believe that they will be in the
next 2 weeks while the sale is on.
He tells me to come back they should be in, in a week, (well
if that is the case...why did he not order them last week...for this
weeks sale...)
I HATE CompUSA.
Is it me or do they never have anything in stock
STB Velocity 128....all the freebie items etc...
Mike Smith
William Toll <wmt...@ibm.net> wrote in article
<34b37...@news2.ibm.net>...
> BUY MAIL ORDER DIRECT ONLY...AVOID
> THEIR SCAMS..........
>
> What a scam!
>
> Midtown Manhattan Store
>
That's what you get for living in the big city. The CompUSA in Hauppauge
and the one by Roosevelt Field are both perfectly nice places to shop.
(Except maybe the week before Christmas ;-)
--Mike Smith
Andrew Rush
On Wed, 7 Jan 1998 07:27:56 -0500, "William Toll" <wmt...@ibm.net>
decided to take finger to keyboard and send:
>BUY MAIL ORDER DIRECT ONLY...AVOID
>THEIR SCAMS..........
>
>What a scam!
Oh, come on! This doesn't happen mail order either? I wish I knew
how many times I've called up and been told, "Oh, that's on order and
should be in REALLY SOON NOW." CompUSA isn't alone in this regard by
any means.
>Midtown Manhattan Store
>
>I wait 5 minutes to get in the store (bagcheck)
>I wait 8 minutes at the upgrade counter...
If you had any idea how much "shrinkage" (no, not cold water swimming
- theft) retailers like CompUSA have to deal with, you'd understand
the necessity of the bagcheck. As for the upgrade counter, I have
this unproven theory that only morons work there. Slow morons, to
boot.
>All this waiting...to find out that this weeks special on
>Maxell Zip Disks (3pack) is ....sold out..
Zip disk 3 packs are ALWAYS sold out.
>The annoying manager checked his screen for stock...
>
>Today is January 5th, Sale Started Sunday the 4th.
>
>He sold 17 MTD (month to date?)
>He has 70 on order....
>And has two in the store (stolen? misplaced?)
Those two were accounting errors or broken ones. There is something
wrong with only having a handful in stock when a sale runs.
Ordinarily, sale items are plentiful. Looks like the shipment for the
sale was late.
>The sale flyer was printed 6 weeks ago....why are they not
>in stock and what makes me believe that they will be in the
>next 2 weeks while the sale is on.
>He tells me to come back they should be in, in a week, (well
>if that is the case...why did he not order them last week...for this
>weeks sale...)
There are plenty of people in the line who could have screwed up the
arrival of those disks. Chances are, they WILL arrive before the sale
is up. It could be Iomega's fault, too (whoever the manufacturer is),
if there is a shortage or problem at the distributor.
>I HATE CompUSA.
Many could be run better than they are, but it beats Computer City
that's for sure.
>Is it me or do they never have anything in stock
>STB Velocity 128....all the freebie items etc...
>
>wmtnyc...@ibm.net
Being a retailer with a very tight margin, they don't carry a great
many items in large quantities. Neither do mail order houses, but you
don't see the quick order and shipping before it arrives at your
house. If you walked into a mail order place the size equivalent of
CompUSA, I doubt that you would see much of a difference in inventory.
Just a guess.
As for freebie items, you would not believe the lengths people go to
get free cheap crap. Do they really need 3 crappy printer stands?
Nope, but they will buy them and send in three rebates from three
different addresses because they are trailer trash. It is amazing to
see, really.
As you can tell, I used to work there. It didn't take long to be fed
up with the way they handle personnel, though. ;)
Andrew
Michael J. Sussman
William Toll <wmt...@ibm.net> wrote:
: All this waiting...to find out that this weeks special on
: Maxell Zip Disks (3pack) is ....sold out..
They won't give you a rain check?
- Mike
--
+------------------------+----------------------------------------+
| Michael J. Sussman | Looking for a fun game to play? |
| Green Diamond Software | Try DynaMine for free today! |
| g...@primenet.com | Check out http://www.primenet.com/~gds |
+------------------------+----------------------------------------+
Shane A. Bushman
William Toll wrote:
>
> BUY MAIL ORDER DIRECT ONLY...AVOID
> THEIR SCAMS..........
>
> What a scam!
>
>
> I wait 5 minutes to get in the store (bagcheck)
> I wait 8 minutes at the upgrade counter...
>
> Maxell Zip Disks (3pack) is ....sold out..
>
>
> Today is January 5th, Sale Started Sunday the 4th.
>
> He sold 17 MTD (month to date?)
> He has 70 on order....
> And has two in the store (stolen? misplaced?)
>
> in stock and what makes me believe that they will be in the
> next 2 weeks while the sale is on.
> He tells me to come back they should be in, in a week, (well
> if that is the case...why did he not order them last week...for this
> weeks sale...)
>
>
> Is it me or do they never have anything in stock
> STB Velocity 128....all the freebie items etc...
>
> wmtnyc...@ibm.net
I had the same problem with crappy ass CompUSA. Went there to get Tomb
Raider 2 because it was on sale for 37 bucks. Wow I thought! What a
deal. The deal is, there aren't any in the store...at least not that I
can find. the computer says there are six though, and the pimple faced
pre-pubescent computer geek working the register tells me "...all I can
say is there are six out there. If you can't find them, it's not my
problem." What!!!!!! Not your what!!!! So I ask for a manager, and
after waiting a good 15 minutes I am face to face with a pretty young 16
or 17 year old girl asking how she can help. i say "Are you the store
manager?" and she says "well, I am the supervisor on duty...how can I
help you?" I tell her I want Tomb Raider, and despite the computer
saying 6 are in stock I can find none. She responds "well, we may have
sold them this morning. You see, our computer doesn't update its'
inventory until after we close?" WHAT!!!! One of the largest computer
chains in the Nation doesn't have a system that's advanced enough to
update inventory in real time?! So I ask for a rain check because the
sale ends today...and she smiles her gleeming white baby teeth and
proudly states "I'm sorry, we don't give rain checks." ...and of course
the sale ends today.
FUCK CompUSA. They are a bait and switch scam. I will never go there
again, and I hope none of you will either!
Shane
Paul Copsey
In <34b4b51e...@news.mindspring.com>,
Andrew Rush <af...@no.spam@mindspring.com> wrote:
> On Wed, 7 Jan 1998 07:27:56 -0500, "William Toll" <wmt...@ibm.net>
> decided to take finger to keyboard and send:
> >He has 70 on order....
> >And has two in the store (stolen? misplaced?)
>
> wrong with only having a handful in stock when a sale runs.
Not if the price reduction is a big one on a popular item, and carries
the phrase 'While stocks last'
Stores use such products as a way of getting you through the door.
Paul
--
Usenet '97 - The year of 12 Septembers.
Dervish
> He has 70 on order....
> And has two in the store (stolen? misplaced?)
>
> in stock and what makes me believe that they will be in the
> next 2 weeks while the sale is on.
> He tells me to come back they should be in, in a week, (well
> if that is the case...why did he not order them last week...for this
> weeks sale...)
>
> I HATE CompUSA.
>
> Is it me or do they never have anything in stock
> STB Velocity 128....all the freebie items etc...
>
> wmtnyc...@ibm.net
I can understand your frustation. CompUSA in Portland, OR advetized
Philips OmniWriter CD recorder for $299 after $50 rebate about 3 weeks
ago. I drove a total of 50 miles one day in horrible pre-Chrismas
shopping traffic to the 2 stores in the area and neither one had any in
stock. When pressed, the clerks admit they had not received a single
unit! They would not offer raincheck, company policy!
The ad with the same offer again reappeared in the previous Sunday
Oregonian. I called them on Monday and after many minutes on hold I
discovered both stores did not have a single unit to sell. Again, no
raincheck!
I don't know how thwe can get away with this kind of business practice.
I'm very upset!
Dervish
Steve m...
They had them at the Computer show in Pgh Pa for $10 . That's the cheapest
I've seen them.
Steve..
William Toll wrote in message <34b37...@news2.ibm.net>...
>BUY MAIL ORDER DIRECT ONLY...AVOID
>THEIR SCAMS..........
>
>What a scam!
>
>Midtown Manhattan Store
>
>I wait 5 minutes to get in the store (bagcheck)
>I wait 8 minutes at the upgrade counter...
>
>All this waiting...to find out that this weeks special on
>Maxell Zip Disks (3pack) is ....sold out..
>
>The annoying manager checked his screen for stock...
>
>Today is January 5th, Sale Started Sunday the 4th.
>
>He sold 17 MTD (month to date?)
Roger Barbosa
Same here guy...move to Orange County, CA and you'll love the CompUSA here
(no bag check...guess we're honest folk)...but you'd have to settle for the
same old sun, same old beaches, same old palm trees, same old tanned, buffed
bodies, same old winters in the 70's and 80's...oh well...it can't all be
perfect..:)
Roger
Brent S. Green
I went there for the 32 meg EDO simms (PNY). They are advertiesed as 60 ns,
the box says they are 60 ns, the chips on the simms themselves say 70 ns.
Brent
Brent S. Green
I tried that at Compusa. They said I had to prepay for a raincheck.
Brent
Michael J. Sussman wrote in message <690dag$b...@nntp02.primenet.com>...
>William Toll <wmt...@ibm.net> wrote:
>: All this waiting...to find out that this weeks special on
>: Maxell Zip Disks (3pack) is ....sold out..
>
root
On Wed, 07 Jan 1998 15:10:16 -0800, "Shane A. Bushman"
<sbushman*@gate.net> wrote:
>William Toll wrote:
>>
>> BUY MAIL ORDER DIRECT ONLY...AVOID
>> THEIR SCAMS..........
>>
>> What a scam!
>>
>> Midtown Manhattan Store
>>
>> I wait 5 minutes to get in the store (bagcheck)
>> I wait 8 minutes at the upgrade counter...
>>
>> All this waiting...to find out that this weeks special on
>> Maxell Zip Disks (3pack) is ....sold out..
>>
>> The annoying manager checked his screen for stock...
>>
>> Today is January 5th, Sale Started Sunday the 4th.
>>
>> He sold 17 MTD (month to date?)
>> He has 70 on order....
>> And has two in the store (stolen? misplaced?)
>>
>> The sale flyer was printed 6 weeks ago....why are they not
>> in stock and what makes me believe that they will be in the
>> next 2 weeks while the sale is on.
>> He tells me to come back they should be in, in a week, (well
>> if that is the case...why did he not order them last week...for this
>> weeks sale...)
>>
>> I HATE CompUSA.
>>
>> Is it me or do they never have anything in stock
>> STB Velocity 128....all the freebie items etc...
>>
>> wmtnyc...@ibm.net
>
>
>I had the same problem with crappy ass CompUSA. Went there to get Tomb
>Raider 2 because it was on sale for 37 bucks. Wow I thought! What a
>deal. The deal is, there aren't any in the store...at least not that I
>can find. the computer says there are six though, and the pimple faced
>pre-pubescent computer geek working the register tells me "...all I can
>say is there are six out there. If you can't find them, it's not my
>problem." What!!!!!! Not your what!!!! So I ask for a manager, and
>after waiting a good 15 minutes I am face to face with a pretty young 16
>or 17 year old girl asking how she can help. i say "Are you the store
>manager?" and she says "well, I am the supervisor on duty...how can I
>help you?" I tell her I want Tomb Raider, and despite the computer
>saying 6 are in stock I can find none. She responds "well, we may have
>sold them this morning. You see, our computer doesn't update its'
>inventory until after we close?" WHAT!!!! One of the largest computer
>chains in the Nation doesn't have a system that's advanced enough to
>update inventory in real time?! So I ask for a rain check because the
>sale ends today...and she smiles her gleeming white baby teeth and
>proudly states "I'm sorry, we don't give rain checks." ...and of course
>the sale ends today.
>
>
>FUCK CompUSA. They are a bait and switch scam. I will never go there
>again, and I hope none of you will either!
>
>
>Shane
Sorry to all for the additional bandwidth on this thread, but both of
these posts are worth reading. I think there is value to voting with
your pocketbook as these two folks will apparently do, but I'd also
suggest you take a few minutes to compose an accurate, but unemotional
representation of your experience and send it to the president of the
company or even to the individual directors of the company. You may
not get a response, but you'll get the satisfaction that you have
taken your complaint to the highest level of the company.
Years ago, I wrote a letter to Fred Akers, who was chairman of IBM,
over what I percieved to be shappy treatment in the support and
software made available for a dead end system they promoted as a big
deal and a first generation product - the IBM PC Jr. (OK - don't all
laugh at once)......I did get two calls..one from headquarters in NY
and another from the SF area representative, and I at least got to
express my views as a customer of theirs. Just my 2 cents.
BTW, you can get names & adresses off the 10k or other SEC filings
that are all online on the EDGAR database.
Aloha
Jimmy Hummer
I live in Northern Virginia. I am 20 minutes from 3 Comp USA's and almost
always have the problem of getting sale items. I know now that if an item
goes on sale Sunday, I better get to the store same day and make them call
around. Even then it's 50/50. THEY JUST DON'T STOCK ENOUGH LOW PROFIT
STUFF!!!! Go figure?? And "NO" they do not give rainchecks...
Normally, I wouldn't take the time to reply to a nagger in the newsgroup,
however, I was relieved that I wasn't the only one who had experienced this
bait and switch bullshit.
cheers
William Toll <wmt...@ibm.net> wrote in article
<34b37...@news2.ibm.net>...
Andrew Rush
On Wed, 07 Jan 1998 21:00:13 +0000, pa...@hectortd.demon.co.uk (Paul
Copsey) decided to take finger to keyboard and send:
>In <34b4b51e...@news.mindspring.com>,
> Andrew Rush <af...@no.spam@mindspring.com> wrote:
>> On Wed, 7 Jan 1998 07:27:56 -0500, "William Toll" <wmt...@ibm.net>
>> decided to take finger to keyboard and send:
>> >He sold 17 MTD (month to date?)
>> >He has 70 on order....
>> >And has two in the store (stolen? misplaced?)
>>
>> Those two were accounting errors or broken ones. There is something
>> wrong with only having a handful in stock when a sale runs.
>
>Not if the price reduction is a big one on a popular item, and carries
>the phrase 'While stocks last'
>
>Stores use such products as a way of getting you through the door.
>
>Paul
>--
>Usenet '97 - The year of 12 Septembers.
I can tell you that CompUSA, as a policy, does not use such a tactic
when employing sale items, at least not the one at which I was
employed.
An intelligent manager would never do that because of the very
reactions that are expressed here -- it's counter-productive in the
long-run. Of course, no one ever accused all managers of being
intelligent...
CarrProg
I saw the Winnov AV card on the CompUSA web site, so I decided to call my local
CompUSA so I could pick one up. I called the price and availability number and
waited on hold for 20 minutes (I was working, so it flew by).
Once I reached the clerk, he said he couldn't find the card in his database. I
told him I found it on the CompUSA web page. He asked if I had a part number. I
didn't. He said to call up the web page again, get the part number, then call
him back - like it's *my* job to find products for them.
Needless to say I ordered it from MicroWarehouse. They have *great* service.
Jim Carr
GeorgeKnighton
I dunno...but I've only had good experiences with our CompUSA store here in
the west end of Richmond, Virginia.
One incident concerned an ad run recently for a Maxtor 4.3-gig DiamondMax
hard drive. The price was $199, but it came with a $30 rebate and an
ergonomic keyboard, so this all looked like a good deal.
On the first day of the sale, the drives were in stock but of course the
keyboards were NOT, and they hadn't ordered them in time to beat the rush of
all the other stores ordering them for the giveaway.
My hackles were up, and I could smell the bait and switch, but on faith I
bought the hard drive, anyway.
On my next visit to the store, a couple of days later, things were handled
correctly. They still didn't have the keyboards, but when my plight was
brought to the attention of the retail sales manager, he admitted that
they'd screwed up, and walked over to the shelves and asked me if I'd be
satisfied with a Mouse Systems ergonomic keyboard. I know these aren't the
best in the world, but they're probably as good or better than the "free"
one that was going to come with the hard drive.
The checker asked if I'd mind paying a penny for the keyboard to get out the
door with a receipt, which I glady did.
--
--------------------------------------------------------------------
<<Forsan et haec olim meminisse iuvabit.>>
myn...@ibm.net <-----get it?
Shane A. Bushman wrote in message <34B40B...@gate.net>...
Dom.
>I can understand your frustation. CompUSA in Portland, OR advetized
>Philips OmniWriter CD recorder for $299 after $50 rebate about 3 weeks
>ago. I drove a total of 50 miles one day in horrible pre-Chrismas
>shopping traffic to the 2 stores in the area and neither one had any in
>stock. When pressed, the clerks admit they had not received a single
>unit! They would not offer raincheck, company policy!
>
>The ad with the same offer again reappeared in the previous Sunday
>Oregonian. I called them on Monday and after many minutes on hold I
>discovered both stores did not have a single unit to sell. Again, no
>raincheck!
>
>I don't know how thwe can get away with this kind of business practice.
>
well. I am not sure is this true... but I think you can file a complaint to
your local government which deals "WAYS OF DOING BUSINESS" ... and tell them
CompUSA is doing a "FAULTY ADVERTISMENT" ... or something.....
I am sure if you transfer all this newsgroup message to the bureau.. they will
do something.....
Dom.
Herb Montes
>BUY MAIL ORDER DIRECT ONLY...AVOID
>THEIR SCAMS..........
>
>What a scam!
>
>Midtown Manhattan Store
>
>I wait 5 minutes to get in the store (bagcheck)
>I wait 8 minutes at the upgrade counter...
>
>All this waiting...to find out that this weeks special on
>Maxell Zip Disks (3pack) is ....sold out..
>
>The annoying manager checked his screen for stock...
>
>Today is January 5th, Sale Started Sunday the 4th.
>
>He sold 17 MTD (month to date?)
>He has 70 on order....
>And has two in the store (stolen? misplaced?)
>
>The sale flyer was printed 6 weeks ago....why are they not
>in stock and what makes me believe that they will be in the
>next 2 weeks while the sale is on.
>He tells me to come back they should be in, in a week, (well
>if that is the case...why did he not order them last week...for this
>weeks sale...)
>
>I HATE CompUSA.
>
>Is it me or do they never have anything in stock
>STB Velocity 128....all the freebie items etc...
>
>wmtnyc...@ibm.net
>
>
Sounds like a variation of the old bait-and-switch tatic. You should
file a complaint with your local consumer protection agency. Or at
least tell them you'll shop elsewhere. I don't go to CompUSA anymore
since a friend of mine, confined to a wheelchair, got the cold
shoulder from the salepeople. Their staff should get sensitivity
lessons like those at Denny's.
Brad "Zippy" Burleson
>[...]
>I can understand your frustation. CompUSA in Portland, OR advetized
>Philips OmniWriter CD recorder for $299 after $50 rebate about 3 weeks
>ago.
I'll have to admit that I've been to both these stores.
>[...]
>They would not offer raincheck, company policy!
I've just got to add this: Both stores _won't_ give rainchecks, BUT they
will allow you to buy whatever they are out of stock on (if it isn't a one-
time type of sale) and pick it up when it comes in.
>I don't know how thwe can get away with this kind of business practice.
Not a raincheck, but I guess it's the next best thing (I don't really like
it
either).
Brad.
Clay
>I had the same problem with crappy ass CompUSA. Went there to get Tomb
>Raider 2 because it was on sale for 37 bucks. Wow I thought! What a
>deal. The deal is, there aren't any in the store...
Same thing happened here. But I took the flyer to Best Buy and they
matched the price. Both stores have their problems, but they make
tons of $$$ and if you handle them right you can get some pretty good
deals. I got Wing Commander Prophecy for $37 and got out the door in
5 min. the day before Christmas (went to the returns desk--no one was
returning. I said ComUsa had it two dollars cheaper and wanted a
price match. For $2 they didn't bother to call--not like anyone would
answer at CompUsa--I had tried before I left). A friend of mine got a
full P166 computer system (when 166 was the sh*t) from Best Buy for
$200 because an employee mismarked it and the checker didn't notice.
Just don't expect great service or reliable product availability. In
an industry when a product can go from the hottest selling item to the
bottom of the barging bin this is to be expected. Factor into the
equation these problems on a national scale and CompUsa and BB start
to look pretty good.
Their corporate sales have gone down horribly. Last year I bought
over $20,000 at CompUsa for my company. I was on a first name basis
with my sales rep. This year I only go there for quickie items I need
right away and sales have totaled less than $2,000 (most of which was
for a printer a director decided he needed that afternoon). I don't
even know who my sales rep is now since they change every month (other
guy left for Seattle). We can get huge discounts from what they
charge retail, but would rather shop someplace else. Getting a simple
price quote is a nightmare.
Ken Johnson
Herb Montes wrote:
> Sounds like a variation of the old bait-and-switch tatic. You should
> file a complaint with your local consumer protection agency. Or at
> least tell them you'll shop elsewhere. I don't go to CompUSA anymore
> since a friend of mine, confined to a wheelchair, got the cold
> shoulder from the salepeople. Their staff should get sensitivity
> lessons like those at Denny's.
Exactly.
Simply put, computers(hardware, software tech support) are very sought
after right now so they feel they can treat you like crap and if you get
pissed an leave, oh well there about 10 more in line to take your place.
Just TRY and get a salesperson in CompUSA, Computer City or wherever on
a Sat-Sun afternoon and if you are really brave try giving them a call
either of those days. The Computer City near me may not even answer the
phone. Why? Why should they, chances are the same people that are in
the store at the time tried calling themselves. They know you'll be in
sooner or later. At some companies when demand for their services go
up, customer service goes in the sh*tter. It simple arrogance
/Bests
KJ
hw...@juno.com.nospam
I hate Compusa as well. They always don't send you your rebates if
you send them in so you actually spend $20 on a $5 printer stand. ANd
then if it is software you spend like $60 but there was a rebate so it
makes it $40 but you never get the rebate so that you end up spending
more than anywhere else. Plus everytime I go to the hardware upgrade
thing and try to get a pricematch they flatly tell you no. ANd they
do it really fast too. It is like 'Could I get a price mat...' "NO!'.
Especially if you are a teenager like me and they think you are a
moron. One time I brought an ad from a local shop just because I
didn't want to go there since it was farther. Then they give me all
this BS about it not being a big store. Then I asked the hardware
manager and he says he can't price match it because he doesn't know if
the warranties are the same as theirs. Then after the general manager
gets through talking to some moron about the fact that he can't return
his Powerbook he bought in some other state 2 years ago for full
credit I finally got to talk to him. The moron was going to return
the powerbook because it locked up 3 times and he said that it was
broken. Then after 1 hour I got the memmory.
p.s. I think Fry's is even better than COMPUSA. I only go to compusa
because Fry's is far away and I try to get copmusa to pricematch
everything I want to buy from fry's.
ZenTron
The whole reason they do that is to get you in the store so ya can buy other
shit, I remember we released a flyer and EVERY single sale item or freebie
or any deal worth a shit in the whole flyer was sold out, i remember people
driving 100+ miles to our store to buy some of the stuff.. they should of
called up, but sometimes even when they call our computer system will say
they are in stock and they arent, heh
William Toll wrote in message <34b37...@news2.ibm.net>...
ZenTron
ZenTron
they dont recieve that shit till fridays when most of the stock comes in
Dervish wrote in message <34B45ACE...@teleport.com>...
>> He has 70 on order....
>> And has two in the store (stolen? misplaced?)
>>
>> The sale flyer was printed 6 weeks ago....why are they not
>> in stock and what makes me believe that they will be in the
>> next 2 weeks while the sale is on.
>> He tells me to come back they should be in, in a week, (well
>> if that is the case...why did he not order them last week...for this
>> weeks sale...)
>>
>> I HATE CompUSA.
>>
>> Is it me or do they never have anything in stock
>> STB Velocity 128....all the freebie items etc...
>>
>> wmtnyc...@ibm.net
>
>I can understand your frustation. CompUSA in Portland, OR advetized
>Philips OmniWriter CD recorder for $299 after $50 rebate about 3 weeks
>ago. I drove a total of 50 miles one day in horrible pre-Chrismas
>shopping traffic to the 2 stores in the area and neither one had any in
>stock. When pressed, the clerks admit they had not received a single
>unit! They would not offer raincheck, company policy!
>
>The ad with the same offer again reappeared in the previous Sunday
>Oregonian. I called them on Monday and after many minutes on hold I
>discovered both stores did not have a single unit to sell. Again, no
>raincheck!
>
>I don't know how thwe can get away with this kind of business practice.
>
>I'm very upset!
>
>
>
>
Paul E Larson
In article <695bfe$1...@camel19.mindspring.com>, "ZenTron" <pcju...@mindspring.com> wrote:
>The whole reason they do that is to get you in the store so ya can buy other
>shit, I remember we released a flyer and EVERY single sale item or freebie
>or any deal worth a shit in the whole flyer was sold out, i remember people
>driving 100+ miles to our store to buy some of the stuff.. they should of
>called up, but sometimes even when they call our computer system will say
>they are in stock and they arent, heh
>
I have read this thread and have one question. Have any of you sent a
complaint to the Consumer Affairs department of your state? I copied this from
the New York Consumer Affairs web site(http://www.consumer.state.ny.us/).
"What kind of complaints does the CPB handle?
The CPB handles complaints involving marketplace activities including
improper selling practices, non-delivery of goods or services,
misrepresentation, unhonored guarantee or warranty, unsatisfactory
service, credit/billing problems, contracts not fulfilled, etc. "
It sounds like your complaints would fall under this definition, at least in
NY.
Paul
GeorgeKnighton
Who are "we?"
--
--------------------------------------------------------------------
<<Forsan et haec olim meminisse iuvabit.>>
myn...@ibm.net <-----get it?
ZenTron wrote in message <695bp0$r...@camel19.mindspring.com>...
Dupont Randolph Gray
Yea, I had a fucked up experience at CompUSA when I bought some Microsoft
Windows software.I did not like the software and wanted to exchange for W95.
Yet instead of giving me my money back right there according to the
Microsoft Money Back Guarantee. They told me to call Microsoft and send my
exchange request to them. It took me about 4 weeks to get my money back from
Microsoft in Washington State. I just felt that CompUSA is so damm cheap
with this type of policy. One of the reasons why so many people here in
Southern California are turning away from CompUSA and going to Frys
Electronics which has built a reputation for taking care of its customers
when it comes to returns and cheaper prices as well.
Ciao,
dupont
Mark L. Mitchell
That's been my experience with CompUSA also. After waiting forever they
never have what they advertised, which is the only reason I would go there
anyway.
In article <34b37...@news2.ibm.net>, "William Toll" <wmt...@ibm.net> wrote:
>BUY MAIL ORDER DIRECT ONLY...AVOID
>THEIR SCAMS..........
>
>What a scam!
>
>Midtown Manhattan Store
>
>I wait 5 minutes to get in the store (bagcheck)
>I wait 8 minutes at the upgrade counter...
>
>All this waiting...to find out that this weeks special on
>Maxell Zip Disks (3pack) is ....sold out..
>
>The annoying manager checked his screen for stock...
>
>Today is January 5th, Sale Started Sunday the 4th.
>
>He sold 17 MTD (month to date?)
Keatahh
Mail order is best for saving money when you put together your own
system; just be sure you know exactly what you want. The chain stores
can't even come close to mail order :-)
--
Remove the extra "h" if you wish to reply.
Darran Hamer
hw...@juno.com.nospam wrote in message <34b567c6...@news.pacbell.net>...
...and you *still* give them your money??! What a berk!
Keith R. Williams
> I tried that at Compusa. They said I had to prepay for a raincheck.
In what state? I'd want it in writing and be at the AG's office
immediatly. I'm not a big government type, but this is absurd.
Either they have the item for sale or don't. If they don't have
it and haven't made it obvious it's a limited offer, too bad.
BTW, I travel to California several times a year and find the
stores like CompUSA and Fry's are really poor. We have nothing
better here (nothing actually), but mail order beats these places
any time.
----
Keith
Keith R. Williams
On Thu, 8 Jan 1998 00:32:53, wind...@lava.net (root) wrote:
>
> Sorry to all for the additional bandwidth on this thread, but both of
> these posts are worth reading. I think there is value to voting with
> your pocketbook as these two folks will apparently do, but I'd also
> suggest you take a few minutes to compose an accurate, but unemotional
> representation of your experience and send it to the president of the
> company or even to the individual directors of the company. You may
> not get a response, but you'll get the satisfaction that you have
> taken your complaint to the highest level of the company.
I cannot disagree, but it's usually met with a form-letter.
>
> Years ago, I wrote a letter to Fred Akers
Nit: John Akers.
> who was chairman of IBM,
> over what I percieved to be shappy treatment in the support and
> software made available for a dead end system they promoted as a big
> deal and a first generation product - the IBM PC Jr. (OK - don't all
> laugh at once)......
I don't believe the PC Jr. was on Mr. Aker's watch. It should
have been, but...
>I did get two calls..one from headquarters in NY
> and another from the SF area representative, and I at least got to
> express my views as a customer of theirs. Just my 2 cents.
So, you get calls from Billy when your Windows break?
> BTW, you can get names & adresses off the 10k or other SEC filings
> that are all online on the EDGAR database.
Most have lives to live.
----
Keith
Bob Stock
k...@ibm.net (Keith R. Williams) wrote:
>BTW, I travel to California several times a year and find the
>stores like CompUSA and Fry's are really poor. We have nothing
>better here (nothing actually), but mail order beats these places
>any time.
I live in California (LA), and I agree. The only problem with mail
order is it's harder to return an item, not that CompUSA makes it
easy, but if you follow all their rules, you can return things.
Unfortunately, for stores, we don't have a lot of choice. It's
whether you want to make yourself miserable at CompUSA or at Fry's or
at BestBuy. I think most people just go to whichever has the better
price or is closer or both.
Bob