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CompUSA Game Stocking Practices

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Sith Dragon

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Oct 3, 1996, 3:00:00 AM10/3/96
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According to the Bethesda rep on AOL, the reason why CompUSA has a special
Daggerfall edition is because they would refuse to stock the game at all if
Bethesda didn't make that concession to them.

I don't know about the rest of you, but that sounds pretty underhanded to
me.


Sith Dragon
-==(UDIC)==-

Visit my webpage at http://www.users.interport.net/~marlowe
for the latest in Ultima IX and Ultima Online news.

Ian Firth

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Oct 3, 1996, 3:00:00 AM10/3/96
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Sith Dragon wrote:

> According to the Bethesda rep on AOL, the reason why CompUSA has a special
> Daggerfall edition is because they would refuse to stock the game at all if
> Bethesda didn't make that concession to them.
>
> I don't know about the rest of you, but that sounds pretty underhanded to
> me.

Everything CompUSA does is unfair. I refuse to buy anything from their
store.

Listening to the sales people blatantly LIE to customers just to make a
sale is a common day occurance at the store here in Aurora, CO.

Quote of the week from CompUSA salesperson:
"RAM that is more than 10ms different in speed will disable the faster
RAM... here buy some new RAM"

--
Regards,
Ian Firth

Bill Niles

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Oct 3, 1996, 3:00:00 AM10/3/96
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Sith Dragon wrote:
>
> According to the Bethesda rep on AOL, the reason why CompUSA has a special
> Daggerfall edition is because they would refuse to stock the game at all if
> Bethesda didn't make that concession to them.
>
> I don't know about the rest of you, but that sounds pretty underhanded to
> me.


This doesn't make any sense, from a pure business standpoint. CompUSA
is out
to make money, so why would they refuse any opportunity to do so? I
mean, it's
not like they could believe that Daggerfall wouldn't sell unless it had
the
"enhanced" features. Most likely it was a marketting decision to lure
folks
away from the competition. But why would the Bethesda rep say
otherwise? Who
knows? The point is, both Bethesda and the retail chains that sell its
products
are in a business partnership to make money. If CompUSA decided to
throw it's
weight around and say "We won't sell your product unless you do
such-and-such", they
risk Bethesda saying "no" and the competition gets all the copies of
Daggerfall.
CompUSA loses money and customers.

I dunno. I never claimed to be a business major, but it just doesn't
make sense.
Then again, neither does releasing an alpha-stage game to the public.

Wiggly Worm

Michael Cecil

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Oct 6, 1996, 3:00:00 AM10/6/96
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On Sat, 05 Oct 1996 05:36:02 GMT, BadD...@stareware.net (Zarkee)
wrote:

>>Everything CompUSA does is unfair. I refuse to buy anything from their
>>store.
>>
>>Listening to the sales people blatantly LIE to customers just to make a
>>sale is a common day occurance at the store here in Aurora, CO.
>>
>>Quote of the week from CompUSA salesperson:
>>"RAM that is more than 10ms different in speed will disable the faster
>>RAM... here buy some new RAM"
>>
>I've had sales people get angry when they see I'm buying a game they
>missed on the shelf! Called the back room and bitched them out right
>in front of me! Then there was the time I was buying 8meg of ram and
>they tried to convice me my computer used chips costing $360.00 for
>the 8 meg!!! It took threats to the manager to get them to sell them
>for the $75.00 it costs at that time... Never when back.
Have to add my 2? worth. I used to be a big fan of the Softwarehouse
- they did start here in Dallas after all. Now they've moved their
flagship store twice and changed their name to CompUSA and spread
across the country but bigger doesn't mean better. I went in there a
few days ago loaded with cash to buy some new hardware. The rep back
at the printers couldn't tell me the difference between two apparently
identical Epson inkjet printers. Then after reading the displays he
tells me that one is $20 more than the other. Well, duh...I can't
read...what is kumputor? Duh? Oh course the one is more than the
other - the sign was right there, but he couldn't tell me why. Then
he says that they're out of the more expensive one anyways.

Part 2, I went up to the upgrades counter to buy a new P150 overdrive
chip. I tell the guy at the counter which Intel chip I want by it's
Intel part number, but he tells me he can't look it up that way. I
ask him how they order parts without knowing the parts number and he's
totally clueless so I ask what his manager's name is. Guess what - he
doesn't know. The manager was someone named Shell Black, BTW.

I think CompUSA has reasonable prices but atrociously incompentent
employees. I bought my printer and chip at Micro Center down the
road. That's $854 that you lost [in]Comp[etent]USA.
Michael Cecil
mce...@cyberramp.net
The Polychromic Dragon of the -=[UDIC]=-

Maelstrom Dragon

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Oct 7, 1996, 3:00:00 AM10/7/96
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Ian Firth <i...@divsoft.com> wrote:


>Everything CompUSA does is unfair. I refuse to buy anything from their
>store.
>
>Listening to the sales people blatantly LIE to customers just to make a
>sale is a common day occurance at the store here in Aurora, CO.
>
>Quote of the week from CompUSA salesperson:
>"RAM that is more than 10ms different in speed will disable the faster
>RAM... here buy some new RAM"
>

>--
>Regards,
>Ian Firth

I agree completely. After working for CompUSA for 2 and a half years (
time which I don't want to remember) I have found that it is the most
poorly run company I have ever run into. The main thing is they don't
give a crap about customer service. If they can sell $10,000 worth of
merchandise at the expense of not answering 500 telephone calls a day
they do it in a heartbeat.

I refuse to buy wnything there ever again for this and several other
reasons which would consume too much space if I were to write them all
down.

Maelstrom Dragon
---==(UDIC)==---


Robert Berryhill

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Oct 7, 1996, 3:00:00 AM10/7/96
to

Bill Niles <bni...@microsoft.com> wrote:
>Sith Dragon wrote:
>>
>> According to the Bethesda rep on AOL, the reason why CompUSA has a special
>> Daggerfall edition is because they would refuse to stock the game at all if
>> Bethesda didn't make that concession to them.
>>
>> I don't know about the rest of you, but that sounds pretty underhanded to
>> me.
>This doesn't make any sense, from a pure business standpoint. CompUSA
>is out
>to make money, so why would they refuse any opportunity to do so? I
>mean, it's

It may not make business sense to you, but lack of shelf space for new
titles is a real issue.

X-Signature: Rob

Rob
ind...@bga.com
.


FraGg DrAgoN

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Oct 8, 1996, 3:00:00 AM10/8/96
to

My personal experience in my area is that the majority of Sales
people at ANY computer store COMP USA, Computer City, Computer
Wharehouse etc don't know their asses from a hole in the ground.
Being a Computer Science major I just ignore them and go on my
own. Especially after I was pushed a couple of years ago to buy
a Packard Hell... Hello, didn't last 6 months.... Always..
Always do your own research before buying crap from computer
stores (At least in Northern California) :)

FraGg DraGoN
--==UDIC==--

Maelstrom Dragon <fro...@intex.net> wrote in article
<32551e4...@news.tamu.edu>...

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