AS400 Client Access Emulator Wont Open

[drew....@gmail.com]

Hello All,

I am having an issue that I cannot seem to resolve. When one of the
users here tries to double click his emulator session it does not
open. I will open the task manager and notice that a process for
PCSWS.EXE is running but the emulator will not open. I assumed this
meant that there was a corrupt Client Access Install so I attempted to
reinstall the software. Then Setup.exe runs in the Process tray but
will not open. I am sure this is releated to Client Access becuase I
can install/reinstall any other program on the machine just not Client
Access. I am also in a bind because I cannot just format the machine
and start over due to how critical this machine is.

I should also mention that this machine has worked fine for years it
just started doing this yesterday.

Any help or information would be appreciated.

Thanks for your time and cooperation.

[Hal]

> I am having an issue that I cannot seem to resolve.  When one of the
> users here tries to double click his emulator session it does not
> open.  I will open the task manager and notice that a process for
> PCSWS.EXE is running but the emulator will not open.  I assumed this

What version of OS/400 and/or client access are you running?

Chris

[CRPence]

drew.dunkel wrote:
> <<SNIP>> I assumed this meant that there was a corrupt Client Access

> Install so I attempted to reinstall the software. Then Setup.exe
> runs in the Process tray but will not open. I am sure this is
> releated to Client Access becuase I can install/reinstall any other
> program on the machine just not Client Access. I am also in a bind
> because I cannot just format the machine and start over due to how
> critical this machine is.
>
> I should also mention that this machine has worked fine for years it
> just started doing this yesterday.

I recall having read in the past, that conflicts with install and AV
software may have that effect. What I would try first is the disabling
of antivirus software to perform the install. If that does not assist,
then I would see if there is a support document that describes how to
effect a clean uninstall; e.g. with the following search, possibly
adding +uninstall before +site to the following search:
http://www.google.com/search?q=%22client+access%22+regedit+site%3Aibm.com

The Document number 25681628, although I did not read it, may be such
a document. Note: If regedit is a new experience, beware [backup first,
and read MS site on how to use regedit], and be aware that search in
regedit starts from where highlighting is active in the presented
directory tree; i.e. search is not from the start, until first
positioned there. HTH

Regards, Chuck

[downinahole]

I once had the same problem.
In my case there was a problem with the windows logon script (Active Directory).
The script tried to make a drive mapping to a share the user did not have proper rights to.

Is there a process in the taskmanager called net.exe?
If so: kill it. If the session opens check the users logon script.

DIAH

>Hello All,

>
>I am having an issue that I cannot seem to resolve. When one of the
>users here tries to double click his emulator session it does not
>open. I will open the task manager and notice that a process for

>PCSWS.EXE is running but the emulator will not open. I assumed this

>meant that there was a corrupt Client Access Install so I attempted to
>reinstall the software. Then Setup.exe runs in the Process tray but
>will not open. I am sure this is releated to Client Access becuase I
>can install/reinstall any other program on the machine just not Client
>Access. I am also in a bind because I cannot just format the machine
>and start over due to how critical this machine is.
>
>I should also mention that this machine has worked fine for years it
>just started doing this yesterday.
>

>Any help or information would be appreciated.
>
>Thanks for your time and cooperation.

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[Graybeard]

One more suggestion:
After you re-install, restart the PC, and be sure to logon again as an
administrator. Then, if needed, log off and log on as the user.
I have had a problem much like that when the logon after restart
didn't have admin rights, and some things did not register correctly.

[ddunkel]

Thanks everyone...I realized he was getting a drive mapped that he
didnt need. Edited that on the script and everything is working
great.

Thanks again for all fo the help