It sounds like you have tried the reset button. Other things to try are from the User Manual, page G-3, extracted and displayed here (sorry about the somewhat odd formatting):
List copied out of user manual; here "$" means the ON key.
System-level operation (Hold $, release it after entering second or third key):
• $ (hold) AF: “Cold” restart - all memory erased o $ (hold) B: Cancels keystroke
• $ (hold) C: “Warm” restart - memory preserved
• $ (hold) D: Starts interactive self-test
• $ (hold) E: Starts continuous self-test
• $ (hold) <SPC>: Deep-sleep shutdown - timer off
• $ (hold) A: Performs display screen dump
• $ (hold) D: Cancels next repeating alarm