The Phone Coop email settings

[David R Lane]

Greetings Comrades in ARMs!

One of my ISPs is The Phone Coop. I can receive email at my Phone Coop
address, but not send email, at least not on RISC OS using NetFetch. I
can receive and send with Thunderbird on my Linux EeePc. I am using
the same server addresses on both the EeePC and my BeagleBoard.

According to the "Help and Support" on The Phone Coop website, for the
outgoing server (SMTP) I should be using mail.phonecoop.coop as my
user name (=email address) is not of the form xx...@adsl.coop (which
uses server smtp.adsl.coop). So, initially, I was using
mail.phonecoop.coop for which both computers failed to send; but, on
contacting customer support, I was told to use the xx...@adsl.coop
form for Thunderbird which works, but not for Netfetch on my BB.
On the BB I get errors when attempting to send, something like
"syntactic errors ....... HELO arguments".

David Lane

--
Bradford Spring: Join the Revolution!

[Russell Hafter News]

In article <ef71458b...@lakeview.demon.co.uk>,

David R Lane <D_L...@Lakeview.demon.co.uk> wrote:

> According to the "Help and Support" on The Phone Coop
> website, for the outgoing server (SMTP) I should be using
> mail.phonecoop.coop as my user name (=email address) is
> not of the form xx...@adsl.coop (which uses server
> smtp.adsl.coop). So, initially, I was using
> mail.phonecoop.coop for which both computers failed to
> send; but, on contacting customer support, I was told to
> use the xx...@adsl.coop form for Thunderbird which works,
> but not for Netfetch on my BB. On the BB I get errors when
> attempting to send, something like "syntactic errors
> ....... HELO arguments".

I have always found the Phone Coop's servers a little
unpredicatable, so that although I have Phone Coop ADSL and
three e-mail addresses of the (I believe) unusual format
l...@phone.coop I tend to send e-mail using other SMTP
servers. For the last few weeks I have used PurleyHosting's
SMTP servers, using SMTP authentication.

That said, when I do send e-mail via mail.phonecoop.coop,
which does work for me, I do not use SMTP authentication, so
I do not use any user name name at all.

I use POPStar though, not NetFetch, but that ought not to
make any difference!

RPC 4.02 Strongarm.

You say that "One of my ISPs is The Phone Coop", so why not
simply use one of your other ISP's SMTP servers? Presumably
NetFetch can do SMTP authentication?

--
Russell
http://www.russell-hafter-holidays.co.uk
Russell Hafter Holidays E-mail to enquiries at our domain
Need a hotel? <http://www.hrs.com/?client=en__blue&customerId=416873103>

[Frank de Bruijn]

In article <ef71458b...@lakeview.demon.co.uk>,
David R Lane <D_L...@Lakeview.demon.co.uk> wrote:

> According to the "Help and Support" on The Phone Coop website, for
> the outgoing server (SMTP) I should be using mail.phonecoop.coop as my
> user name (=email address) is not of the form xx...@adsl.coop (which
> uses server smtp.adsl.coop). So, initially, I was using
> mail.phonecoop.coop for which both computers failed to send; but, on
> contacting customer support, I was told to use the xx...@adsl.coop
> form for Thunderbird which works, but not for Netfetch on my BB.

Is that with Hermes or POPstar (NetFetch doesn't do mail itself)?

> On the BB I get errors when attempting to send, something like
> "syntactic errors ....... HELO arguments".

That sounds like the SMTP server objecting to the arguments the client
is sending with the HELO or EHLO command. It's probably a good idea to
start with figuring out where the problem is, with the client or the
server (I would expect it to be the client as Thunderbird works).

Assuming NetFetch is using Hermes, maybe you could try POPstar as a
stand alone mail transport to see if that works?

http://www.youmustbejoking.demon.co.uk/progs/POPstar-2.06-ds.5.zip

Regards,
Frank

[David R Lane]

In message <528b889eac...@hotmail.com>

Frank de Bruijn <zuide...@hotmail.com> wrote:

> In article <ef71458b...@lakeview.demon.co.uk>,
> David R Lane <D_L...@Lakeview.demon.co.uk> wrote:
>> According to the "Help and Support" on The Phone Coop website, for
>> the outgoing server (SMTP) I should be using mail.phonecoop.coop as my
>> user name (=email address) is not of the form xx...@adsl.coop (which
>> uses server smtp.adsl.coop). So, initially, I was using
>> mail.phonecoop.coop for which both computers failed to send; but, on
>> contacting customer support, I was told to use the xx...@adsl.coop
>> form for Thunderbird which works, but not for Netfetch on my BB.

> Is that with Hermes or POPstar (NetFetch doesn't do mail itself)?

Hermes

>> On the BB I get errors when attempting to send, something like
>> "syntactic errors ....... HELO arguments".

> That sounds like the SMTP server objecting to the arguments the client
> is sending with the HELO or EHLO command. It's probably a good idea to
> start with figuring out where the problem is, with the client or the
> server (I would expect it to be the client as Thunderbird works).

> Assuming NetFetch is using Hermes, maybe you could try POPstar as a
> stand alone mail transport to see if that works?

> http://www.youmustbejoking.demon.co.uk/progs/POPstar-2.06-ds.5.zip

> Regards,
> Frank

The interesting thing is that, initially, when attempting to send an
email to my Demon address using Thunderbird (on my linux EeePC) using
the mail.phonecoop.coop server , I got errors and assumed that it had
not been sent. However, I did receive this test email from Demon. Now,
using the smtp.adsl.coop server , (still using Thunderbird) it sends,
but without error messages.

I have just installed a new version of NetFetch (Hermes) which may
solve the problem (see previous post replying to Russell Hafter).

Cheers,
Dave Lane

--
Bradford Spring: Join the revolution!

[David R Lane]

In message <528b87f6...@walkingingermany.invalid>
Russell Hafter News <see...@walkingingermany.invalid>
wrote:

I do not have a choice as to whether I use Phone Coop or Demon as each
is tied to a phone line and the two phone lines are over 200 miles
apart! I can't be in two places at once. Once I get the Phone Coop
working, I will try to get Demon email routed through the Phone Coop
and vice versa, if possible.

Yes, the Phone Coop say not to use user name or password for sending
email.

There is a new version of Netfetch (Hermes) which I have installed and
I have some hope that this might solve the problem, judging by some
information in the R-Comp email which includes the upgrade. I will
know when I am next on the other phone line.

Cheers,
Dave Lane

--
Bradford Spring: Join the revolution!

[Jeremy Nicoll - news posts]

> I do not have a choice as to whether I use Phone Coop or Demon as each is
> tied to a phone line and the two phone lines are over 200 miles apart!

I think you're confusing connectivity with services. If you have
connectivity on a specific phone line with a specific ISP, all that does is
give you an internet connection.

You should not necessarily have to use the services provided by that ISP
when connected to the internet by their connection. What often happens
though is that when connected to a specific ISP you can automatically use
their services (ie collect mail from their OP3 or IMAP servers & send mail
via their SMTP servers) without having to prove to those servers who you
are.

But you should be able to use other servers if you authenticate yourself to
them. So, regardless of where in the world you are and what type of
connection to the net you're using, you should be able to send mail via the
SMTP server of your choice. (Assuming you have the right to use it, which
generally means having paid somee company for that.)

Eg, I connect to the net via Virgin media cable connections. But VM have a
poor quality email service, so I send emails via one of two other providers
- either the people who provide my wingsandbeaks.org.uk domain (a UK ISP) or
another company. All that's necessary is I provide my email client with the
details of the SMTP server I wish to use, and a username & password for it.


--
Jeremy C B Nicoll - my opinions are my own.

Email sent to my from-address will be deleted. Instead, please reply
to newsre...@wingsandbeaks.org.uk replacing "aaa" by "284".

[Russell Hafter News]

In article <e5d65c8c...@lakeview.demon.co.uk>, David

R Lane <D_L...@Lakeview.demon.co.uk> wrote:

> I do not have a choice as to whether I use Phone Coop or
> Demon as each is tied to a phone line and the two phone
> lines are over 200 miles apart! I can't be in two places
> at once. Once I get the Phone Coop working, I will try
> to get Demon email routed through the Phone Coop and
> vice versa, if possible.

As I said, I use Phone Coop ADSL.

But currently, I am not using their SMTP server, but that of
PurleyHosting, using SMTP Authentication.

[David R Lane]

In message <mpro.m3oga8...@wingsandbeaks.org.uk.invalid>
Jeremy Nicoll - news posts

<jn.nntp....@wingsandbeaks.org.uk> wrote:


>> I do not have a choice as to whether I use Phone Coop or Demon as each is
>> tied to a phone line and the two phone lines are over 200 miles apart!

> I think you're confusing connectivity with services. If you have
> connectivity on a specific phone line with a specific ISP, all that does is
> give you an internet connection.

> You should not necessarily have to use the services provided by that ISP
> when connected to the internet by their connection. What often happens
> though is that when connected to a specific ISP you can automatically use
> their services (ie collect mail from their OP3 or IMAP servers & send mail
> via their SMTP servers) without having to prove to those servers who you
> are.

> But you should be able to use other servers if you authenticate yourself to
> them. So, regardless of where in the world you are and what type of
> connection to the net you're using, you should be able to send mail via the
> SMTP server of your choice. (Assuming you have the right to use it, which
> generally means having paid somee company for that.)

> Eg, I connect to the net via Virgin media cable connections. But VM have a
> poor quality email service, so I send emails via one of two other providers
> - either the people who provide my wingsandbeaks.org.uk domain (a UK ISP) or
> another company. All that's necessary is I provide my email client with the
> details of the SMTP server I wish to use, and a username & password for it.

I think what you are saying is what I meant in the last sentence of
the paragraph that you snipped: "Once I get the Phone Coop

working, I will try to get Demon email routed through the Phone Coop

and vice versa, if possible." No, I am not confusing anything with
anything.

Some time ago my wife had a beeb.net email account which she could
manage via Demon, but that was set up on MickeySoft's Outlook Express.
I know your theory above is correct; but the problem, as often, is how
to implement it.