ukgateway.net email

[chrisde...@gmail.com]

Is anyone else having difficulty with this?

I have had no emails to my ukgateway.net address in four days. I normally get 20 - 30 a day.

I sent some tests when logged into the webmail but nothing arrived ....

Anyone any ideas?

Chris de Cordova

[Peter Young]

Ask the help desk? :-)

Best wishes,

Peter.

--
Peter Young (zfc Re) and family
Prestbury, Cheltenham, Glos. GL52, England
http://pnyoung.orpheusweb.co.uk
pny...@ormail.co.uk

[chrisde...@gmail.com]

It is talktalk. An online check has ended abruptly

[Tim Hill]

In article <e5a6382e-8669-49b1...@googlegroups.com>,

<chrisde...@gmail.com> wrote:
> On Sunday, March 15, 2015 at 7:29:48 PM UTC, Peter Young wrote:
> > On 15 Mar 2015 chrisde...@gmail.com wrote:
> >
> > > Is anyone else having difficulty with this?
> >
> > > I have had no emails to my ukgateway.net address in four days. I
> > > normally get 20 - 30 a day.

[Snip]

> It is talktalk. An online check has ended abruptly

Could the problem be related in some way to this..?

http://noc.enta.net/2015/03/talk-talk-based-circuits/

I assume you have tried turning your router off and on again.

--
from Tim Hill who welcomes incoming email to tim at timil dot com.
* Share in a better energy supplier: http://tjrh.eu/coopnrg
* Share in cheaper ethical telecoms: http://tjrh.eu/phone
* Have a genuine & spam-proof address for Usenet http://www.invalid.org.uk/

[Peter Young]

Not surprised! I have a friend-who-is-a-lady who is with TalkTalk, and
the help desk there told her that she didn't have an account when she
couldn't connect! I keep telling her she ought to change.

[Dave Symes]

In article <29f9fa3c-5da9-470b...@googlegroups.com>,

It's just gone 9:00PM Sunday evening and I've just sent a test mail to my
ukgateway address.
Immediately logged in to Webmail and it was on the server.

Checked my mail as per the normal route, Hermes and the mail downloaded
okay.

Dave

--

Dave Triffid

[John Williams (News)]

In article <54a4ed6...@triffid.co.uk>,

Dave Symes <da...@triffid.co.uk> wrote:

> It's just gone 9:00PM Sunday evening and I've just sent a test mail to my
> ukgateway address.
> Immediately logged in to Webmail and it was on the server.

> Checked my mail as per the normal route, Hermes and the mail downloaded
> okay.

I have a PHP script set up to test my e-mail including UKGateway, and have
just received the Free one - I'm awaiting the UKG one as I write, it's
always a bit slower! No, it's come through OK!

So all OK here!

If I had your address I'd send you one! But I don't!

John

--
John Williams, now back in the UK - no attachments to these addresses!
Non-RISC OS posters change user to johnrwilliams or put 'risc' in subject!
Who is John Williams? http://petit.four.free.fr/picindex/author/

[Dave Symes]

In article <54a4ee59...@tiscali.co.uk>,

John Williams (News) <UCE...@tiscali.co.uk> wrote:
> In article <54a4ed6...@triffid.co.uk>,
> Dave Symes <da...@triffid.co.uk> wrote:

> > It's just gone 9:00PM Sunday evening and I've just sent a test mail to
> > my ukgateway address. Immediately logged in to Webmail and it was on
> > the server.

> > Checked my mail as per the normal route, Hermes and the mail
> > downloaded okay.

> I have a PHP script set up to test my e-mail including UKGateway, and
> have just received the Free one - I'm awaiting the UKG one as I write,
> it's always a bit slower! No, it's come through OK!

> So all OK here!

> If I had your address I'd send you one! But I don't!

> John

It's d...@ukgateway.net

Dave

--

Dave Triffid

[chrisde...@gmail.com]

It's a bit worrying as it is the main email I use for all the business accounts and I have had nothing since March 9th.

I have sent both from and to all the aliases I use that I forward to that email address and nothing has been received at either end. It is not a problem on the RISC PC as I can see that the mailboxes are being logged into by Popstar and emails to and from other addresses are OK. (I do seem to have rather a lot!)

We use zen for phone as well as Broadband so it is not a talktalk line fault either ... There seems no point in exploring the router as everything else is fine.

Last night I finally got somewhere with talktalk when they said they would escalate it to engineers and I got a text message on my phone confirming this.

But in the meantime I could be losing important stuff! I am reluctant to log in to everything and change my email address to this one as it's a huge job and I am bound to forget something ... and I like to keep them separate from friends, family and hobby stuff.

[chrisde...@gmail.com]

OH WELL .... THAT'S BRILLIANT.

I just got a text message saying 'we believe it's fixed. If not text back 'NOT FIXED' '

I did another test - and no - it's not fixed. Return message says 'phone us from your mobile - should take 15 mins'. On PAYG even if as short as 15 mins it will cost me loads!

Of course, calls are free for talktalk landline users ... which I am not.

[Alan Calder]

In article <0794dd9d-f1c7-418c...@googlegroups.com>,
<chrisde...@gmail.com> wrote:

[Snip]

> I did another test - and no - it's not fixed. Return message says 'phone
> us from your mobile - should take 15 mins'. On PAYG even if as short as
> 15 mins it will cost me loads!

Three choices
1) Send them a message telling them to ring you back on a number of your
choice.
2) Phone them from a landline
3) Send them a snailmail letter demanding satisfaction.

Alan

> Of course, calls are free for talktalk landline users ... which I am not.

--
Alan Calder, Milton Keynes, UK.

[John]

In article
<bcc975e7-ca12-48ed...@googlegroups.com>,

<chrisde...@gmail.com> wrote:

> But in the meantime I could be losing important stuff! I
> am reluctant to log in to everything and change my email
> address to this one as it's a huge job and I am bound to
> forget something ... and I like to keep them separate
> from friends, family and hobby stuff.

Don't they provide a web mail service? I know it's not as
convenient as using a familiar e-mail client but you will
be able to read and answer your mail.

John

--
John
new...@blueyonder.co.uk
j dot mccartney atte blueyonder dot co dot uk

[Alan Wrigley]

chrisde...@gmail.com wrote:

> I have had no emails to my ukgateway.net address in four days.

Could they have reconfigured the mail server in a way that POPstar can't
handle?

Alan

--
RISC OS - you know it makes cents

[John Williams (News)]

In article
<gemini.nlbbhj00eb...@keepyourfilthyspamtoyourself.co.uk>,

Alan Wrigley <spam...@keepyourfilthyspamtoyourself.co.uk> wrote:

> Could they have reconfigured the mail server in a way that POPstar can't
> handle?

Mine still works!

[chrisde...@gmail.com]

I have looked at the webmail many times including when I have just sent a test email. Nothing ever appears there, either from that email address or to it.

[chrisde...@gmail.com]

On Monday, March 16, 2015 at 3:33:57 PM UTC, Alan Calder wrote:
> In article <0794dd9d-f1c7-418c...@googlegroups.com>,

> <chrisdecordova> wrote:
>
> [Snip]
>
> > I did another test - and no - it's not fixed. Return message says 'phone
> > us from your mobile - should take 15 mins'. On PAYG even if as short as
> > 15 mins it will cost me loads!
> Three choices
> 1) Send them a message telling them to ring you back on a number of your
> choice.
> 2) Phone them from a landline
> 3) Send them a snailmail letter demanding satisfaction.
>
> Alan
>
> > Of course, calls are free for talktalk landline users ... which I am not.
>
> --
> Alan Calder, Milton Keynes, UK.

haha!

1) Automated text messaging - not an answered service

doing 2) now

3) thought about but time could be a problem with what is vanishing into the ether. May have to!

[chrisde...@gmail.com]

On Monday, March 16, 2015 at 4:08:02 PM UTC, Alan Wrigley wrote:

I wondered that but sent emails from PC and looked on webmail - nothing ever shows.

[chrisde...@gmail.com]

On Sunday, March 15, 2015 at 9:13:13 PM UTC, Dave Symes wrote:
> In article <29f9fa3c-5da9-470b...@googlegroups.com>,

> <chrisdecordova> wrote:
> > Is anyone else having difficulty with this?
>
> > I have had no emails to my ukgateway.net address in four days. I
> > normally get 20 - 30 a day.
>
> > I sent some tests when logged into the webmail but nothing arrived ....
>
> > Anyone any ideas?
>
> > Chris de Cordova
>
> It's just gone 9:00PM Sunday evening and I've just sent a test mail to my
> ukgateway address.
> Immediately logged in to Webmail and it was on the server.
>
> Checked my mail as per the normal route, Hermes and the mail downloaded
> okay.
>
> Dave
>
> --
>
> Dave Triffid

did you login on the talktalk site?

[chrisde...@gmail.com]

Talktalk now say ukgateway is not theirs.

My recollection is something like talktalk took over Tiscali which took ukgateway - possibly via pipex?

Anyone have more clear info?

[John]

In article
<8e7e5db2-0a7e-497c...@googlegroups.com>,

<chrisde...@gmail.com> wrote:
> On Monday, March 16, 2015 at 4:01:48 PM UTC, John wrote:
> > In article
> > <bcc975e7-ca12-48ed...@googlegroups.com>,
> > <chrisde...@gmail.com> wrote:
> >
> > > But in the meantime I could be losing important
> > > stuff! I am reluctant to log in to everything and
> > > change my email address to this one as it's a huge
> > > job and I am bound to forget something ... and I like
> > > to keep them separate from friends, family and hobby
> > > stuff.
> >
> > Don't they provide a web mail service? I know it's not
> > as convenient as using a familiar e-mail client but you
> > will be able to read and answer your mail.

> I have looked at the webmail many times including when I
> have just sent a test email. Nothing ever appears there,
> either from that email address or to it.

That surprises me, Chris. Are you sure that you are driving
it properly?

Perhaps someone else here is familiar with their web
interface and can give you better advice than me.

[chrisde...@gmail.com]

After over 20 minutes waiting... I sent another test email - and it arrived! I then ran popstar and it downloaded! Success was repeated , Hoorah! No explanation but maybe that's it sorted. They then phoned back and said they couldn't track my details down and had done nothing yet!

astonishing!

[Dave Symes]

In article <677f3f9d-ab0b-443c...@googlegroups.com>,

You've got it...
Dave

--

Dave Triffid

[Stuart]

In article <e9d5fab0-edd9-4208...@googlegroups.com>,

<chrisde...@gmail.com> wrote:
> After over 20 minutes waiting... I sent another test email - and it
> arrived! I then ran popstar and it downloaded! Success was repeated ,
> Hoorah! No explanation but maybe that's it sorted. They then phoned back
> and said they couldn't track my details down and had done nothing yet!

I've heard that before.

--
Stuart Winsor

Tools With A Mission
sending tools across the world
http://www.twam.co.uk/

[Peter Young]

That squares entirely with the experience of my friend with a
TalkTalk address. When she couldn't send or receive messages, they
told her she didn't have an account with them. There is a rude word
for these sort of people :-)

[Russell Hafter News]

In article <54a5649a...@blueyonder.co.uk>, John

<new...@blueyonder.co.uk> wrote:

> > I have looked at the webmail many times including when
> > I have just sent a test email. Nothing ever appears
> > there, either from that email address or to it.

> That surprises me, Chris. Are you sure that you are
> driving it properly?

> Perhaps someone else here is familiar with their web
> interface and can give you better advice than me.

I might suggest that it is impossible to be "familiar with
their web interface" as it is designed as an advertising
platform rather than a means for reading e-mail.

My partner has been with ukgateway-->tiscali-->talktalk for
yonks and I cannot persuade her to use someone / anyone
better.

The webmail platform frequently logs her out without
warning, tags stuff from her siblings as spam, fails to
create drafts or save copies of sent e-mails...

The window for searching for e-mail addresses that talktalk
has unilaterally decided are spam will only list the
addresses in the order in which they were added, will only
display four lines and does not provide a search facility.

The words I would use to describe it are not permitted in a
family programme, but are mostly of four letters, unless the
.ing suffix is attached...

--
Russell
http://www.russell-hafter-holidays.co.uk
Russell Hafter
E-mail to russell at russellhafter dot me dot uk
Need a hotel? <http://www.hrs.com/?client=en__blue&customerId=416873103>

[Russell Hafter News]

In article
<e9d5fab0-edd9-4208...@googlegroups.com>,
<chrisde...@gmail.com> wrote:

> > Talktalk now say ukgateway is not theirs.

From what others have said, I suspect that some (or even
many or most) people at talktalk still do not know what they
are talking about.

They used, routinely, to get the worst customer service
ratings (worse even than BT, which is quite an achievement),
though things I have read recently suggest that there has
been a major improvement. Clearly though, not major enough.

> > My recollection is something like talktalk took over
> > Tiscali which took ukgateway - possibly via pipex?

I think that you remember correctly. I think that ukgateway
was built onto the Pipex backbone (and was Argonet not on
Pipex too? I seem to recall being able to dial into Pipex
PoPs and collect Argonet e-mail in the dim and distant
past).

> > Anyone have more clear info?

> After over 20 minutes waiting... I sent another test
> email - and it arrived! I then ran popstar and it
> downloaded! Success was repeated , Hoorah! No explanation
> but maybe that's it sorted. They then phoned back and
> said they couldn't track my details down and had done
> nothing yet!

> astonishing!

Sounds like typical, not astonishing.

I would start telling people to use a Zen e-mail address
(presumably you have, or can have, several?) each time you
need to log in to a particular web site or e-mail a
particular person, while checking all your current e-mail
addresses.

Gradually you will find that hardly anyone uses the
ukgateway address any more and you can, with a big sigh of
relief, wave goodbye to talktalk.

Not sure how you retrieve your e-mail and news, but if you
use Pluto and would like some specific advice, e-mail me.

[Peter Young]

On 16 Mar 2015 Russell Hafter News <see...@russellhafter.me.invalid>
wrote:

In my message about TalkTalk sent earlier, I was more thinking about
the collective name for bankers :-)

[spampling]

In article <54a5523b4a...@o2.co.uk>,

Alan Calder <alan_...@o2.co.uk> wrote:
> Three choices
> 1) Send them a message telling them to ring you back on a number of your
> choice.

By any route communication with them is rarely successful

> 2) Phone them from a landline

Ha! Probably the most futile communication I've ever had was with their
company.

> 3) Send them a snailmail letter demanding satisfaction.

My father had a phrase " your bum will heal over first" which probably fits
the situation with regard to getting satisfaction from Talk Talk. Unless of
course someone legalised torture while |I wasn't paying attention.

--

Steve Pampling

[spampling]

In article <6e4f79a55...@pnyoung.ormail.co.uk>,

Peter Young <pny...@ormail.co.uk> wrote:
> In my message about TalkTalk sent earlier, I was more thinking about
> the collective name for bankers :-)

Tut, that's giving Onanists a bad name. :-)

--

Steve Pampling

[John]

In article <54a57660...@russellhafter.me.invalid>,

Russell Hafter News <see...@russellhafter.me.invalid>
wrote:

> In article <54a5649a...@blueyonder.co.uk>, John
> <new...@blueyonder.co.uk> wrote:

<snip>

> > Perhaps someone else here is familiar with their web
> > interface and can give you better advice than me.

> I might suggest that it is impossible to be "familiar
> with their web interface" as it is designed as an
> advertising platform rather than a means for reading
> e-mail.

I'm in the fortunate position of never having seen it but
I'm willing to believe it's as bad as you say. A few years
ago, I saw the BT one on a friend's laptop and I'm not yet
out of therapy!

[Tim Hill]

In article <6e4f79a55...@pnyoung.ormail.co.uk>, Peter Young
<pny...@ormail.co.uk> wrote:

> In my message about TalkTalk sent earlier, I was more thinking about
> the collective name for bankers :-)

A "Wunch".

--
from Tim Hill who welcomes incoming email to tim at timil dot com.
* Share in a better energy supplier: http://tjrh.eu/coopnrg
* Share in cheaper ethical telecoms: http://tjrh.eu/phone
* Have a genuine & spam-proof address for Usenet http://www.invalid.org.uk/

[Tim Hill]

In article <54a5b641...@blueyonder.co.uk>, John

<new...@blueyonder.co.uk> wrote:
> In article <54a57660...@russellhafter.me.invalid>, Russell Hafter
> News <see...@russellhafter.me.invalid> wrote:
> > In article <54a5649a...@blueyonder.co.uk>, John
> > <new...@blueyonder.co.uk> wrote:

> <snip>

> > > Perhaps someone else here is familiar with their web interface and
> > > can give you better advice than me.

> > I might suggest that it is impossible to be "familiar with their web
> > interface" as it is designed as an advertising platform rather than a
> > means for reading e-mail.

> I'm in the fortunate position of never having seen it but I'm willing
> to believe it's as bad as you say. A few years ago, I saw the BT one on
> a friend's laptop and I'm not yet out of therapy!

I pay what some people consider a lot for broadband - £19.99 a month -
but it comes with other advantages. Not being BT, Sky, talktalk or any of
the other major domestic broadband providers being one of them.

[Stuart]

In article <54a5b9...@invalid.org.uk>,

Tim Hill <t...@invalid.org.uk> wrote:

> I pay what some people consider a lot for broadband - £19.99 a month -
> but it comes with other advantages. Not being BT, Sky, talktalk or any of
> the other major domestic broadband providers being one of them.

Me to, though I do pay a little more than you but I am on fibre and if
things ever did go wrong I could "punch him on the nose" at the next RO
show!

However, the last time I had an issue, I sent him an email and within a
few minutes he phoned me back and we spent about 40 mins chatting and
sorting out some problems internal to my home network as well as the
original issue.

[Peter Young]

<grin>

[Peter Young]

On 17 Mar 2015 Tim Hill <t...@invalid.org.uk> wrote:

> In article <6e4f79a55...@pnyoung.ormail.co.uk>, Peter Young
> <pny...@ormail.co.uk> wrote:
>> In my message about TalkTalk sent earlier, I was more thinking about
>> the collective name for bankers :-)

> A "Wunch".

Indeed.

[Alan Wrigley]

Tim Hill <t...@invalid.org.uk> wrote:

> I pay what some people consider a lot for broadband - £19.99 a month -
> but it comes with other advantages. Not being BT, Sky, talktalk or any of
> the other major domestic broadband providers being one of them.

Ditto, and as well as not being with any of those provides, I've had 13
years untroubled by any problems, as well as a low contention ratio in the
days when contention ratio was a thing, replaced nowadays by a promise that
bandwidth will not be throttled at times of high demand. Worth every penny.

[Tim Hill]

In article <54a5dcc2...@argonet.co.uk>, Stuart

<Spa...@argonet.co.uk> wrote:
> In article <54a5b9...@invalid.org.uk>, Tim Hill
> <t...@invalid.org.uk> wrote:

> > I pay what some people consider a lot for broadband - £19.99 a month
> > - but it comes with other advantages. Not being BT, Sky, talktalk or
> > any of the other major domestic broadband providers being one of them.

> Me to, though I do pay a little more than you but I am on fibre and if
> things ever did go wrong I could "punch him on the nose" at the next RO
> show!

Moving to rural Lincolnshire - and having had only a 4 meg connection in
semi-rural South Bucks - I was expecting to bite the fibre bullet but not
yet. My modem connects at ~22 meg and Speedtest gives >18meg. Plenty for
just me (except when downloading Elite!) but we do have FTTC option.
Speeds and fibre all thanks to proximity to phone exchange and
www.OnLincolnshire.org from which many other local authorities could take
a lesson.

[Brian Howlett]

"A Wunch of Bankers", you mean?
--
Brian Howlett - Email to From: address deleted unseen
---------------------------------------------------------------
If you look like your passport photo, you're too ill to travel!

[spampling]

In article <f323eea554...@bhowlett.plus.net>,

Brian Howlett <news-s...@brianhowlett.me.uk> wrote:
> On 17 Mar, spampling <spam....@btinternet.com> wrote:
> > In article <6e4f79a55...@pnyoung.ormail.co.uk>, Peter Young
> > <pny...@ormail.co.uk> wrote:

> >> In my message about TalkTalk sent earlier, I was more thinking about
> >> the collective name for bankers :-)

> > Tut, that's giving Onanists a bad name. :-)

> "A Wunch of Bankers", you mean?

Indeed. "A wunch" is the collective name.

--

Steve Pampling

[spampling]

In article <54a5df...@invalid.org.uk>,

Tim Hill <t...@invalid.org.uk> wrote:
> www.OnLincolnshire.org from which many other local authorities could take
> a lesson.

Warwickshire have a development program.
What probably ticks off the people over the boundary in Coventry is that
OpenReach are spending their time installing fibre in Warwickshire and
central Coventry doesn't even have a planned to be done never mind a date
for work.

--

Steve Pampling