Microdigital and Omega - a certain silence
Chris James
Microdigital at all over recent weeks?
I ask because, in September, I changed my address and duly informed
them by email. More recently, when prices for upgrade (sic!) options
appeared, I asked them - by email and by leaving answerphone messages
- to call me to discuss adding to my order. Then I find I'm emigrating
shortly, and want to discuss delivery options.
Despite numerous emails and attempts to speak to a person at
Microdigital (all I ever get is their message saying all their lines
are busy, with the annoying squeaky chair at the start) I have not had
any communication back whatsoever.
I have faith that Omega will, eventually, arrive. But my faith in
Microdigital's customer service is declining by the week.
If anyone can shed any light I'd be grateful.
Regards,
Chris
PS: If anyone from Microdigital is reading this then PLEASE send me
some kind of acknowledgement.
mike tomkinson
Mike Tomkinson
"Chris James" <cja...@beeb.net> wrote in message
news:cd2a216e.01120...@posting.google.com...
Steve
Someone must be home, www.microdigital.co.uk was updated lastnight :-)
Ian Karley
Steve <steve....@free.co.nz> wrote:
> "mike tomkinson" <mike.to...@virgin.net> wrote:
> >Do you mean 'certain silence' or 'ominous silence'?
> Someone must be home, www.microdigital.co.uk was updated lastnight :-)
Yes. In the news section. It sounds as though things are virtually
finished and shipment may well start soon.
Regards
Ian K
--
Ian karley Photocopier, Printer and Fax engineer
in Dorset.
Ne...@iank.org.uk
http://www.iank.org.uk RISC OS user and proud of it
Rod Dennis
news:3c0bcfe1$1...@zfree.co.nz...
>
> "mike tomkinson" <mike.to...@virgin.net> wrote:
> >Do you mean 'certain silence' or 'ominous silence'?
>
> Someone must be home, www.microdigital.co.uk was updated lastnight :-)
Yes, http://www.microdigital.co.uk/news.htm...
"plus some really good news for Christmas" sounds intriguing...
Rod
--
Rod Dennis, Journalism Student
Cardiff University
philrm...@ukonline.co.uk
"mike tomkinson" <mike.to...@virgin.net> wrote:
I spoke to Dave a couple of weeks ago. Very little problem getting through.
Cheers
Phil
--
Robert Richards
> In article <3c0bcfe1$1...@zfree.co.nz>,
> Steve <steve....@free.co.nz> wrote:
>
> > "mike tomkinson" <mike.to...@virgin.net> wrote:
> > >Do you mean 'certain silence' or 'ominous silence'?
>
> > Someone must be home, www.microdigital.co.uk was updated lastnight :-)
>
>
> Yes. In the news section. It sounds as though things are virtually
> finished and shipment may well start soon.
Here's to hoping. I wonder if it's worth asking that man in the red suit
for one?
Holger Klingspohr
> Can anyone please tell me whether they have had any contact with
> Microdigital at all over recent weeks?
>
> Despite numerous emails and attempts to speak to a person at
> Microdigital (all I ever get is their message saying all their lines
> are busy, with the annoying squeaky chair at the start) I have not had
> any communication back whatsoever.
Same here. I sent them an email about three weeks ago, no response. Even
a simple 'we do not answer any questions concerning future products,
please contact us again after the launch' would be much better.
--
Holger
Gareth Woolridge
news:61f80be44a...@toppoint.de...
Ive had a similar lack of response trying to get an ethernet card for my
Mico
>
> --
> Holger
Robert Richards
They do tend to be a bit slow, but someone is reading those emails. I sent
them a message in January for an Omega brochure, it arrived in June
IIRC. But I think they had run out and had to get another batch printed,
maybe that was the cause of the delay.
Robert
Richard Walker
"Gareth Woolridge" <gar...@woolridge.org.uk> wrote:
[ MicroDigital ]
> Ive had a similar lack of response trying to get an ethernet card for my
> Mico
According to their web site, you can buy a 10 Mbit/sec *PCI* Ethernet card
for the Mico for ~40ukp. A bargain, except that the Mico, to the best of my
knowledge, doesn't have PCI slots.
:-/
--
Richard.
"Got to be good looking, cos it's so hard to please."
Gareth Woolridge
"Richard Walker" <runny...@mindless.com> wrote in message
news:eef922e44...@riscpc.ntlworld.com...
> In message <9ul6b3$t8o$1...@pheidippides.axion.bt.co.uk>
> "Gareth Woolridge" <gar...@woolridge.org.uk> wrote:
>
> [ MicroDigital ]
>
> > Ive had a similar lack of response trying to get an ethernet card for my
> > Mico
>
> According to their web site, you can buy a 10 Mbit/sec *PCI* Ethernet card
> for the Mico for ~40ukp. A bargain, except that the Mico, to the best of
my
> knowledge, doesn't have PCI slots.
>
Yes I noticed this to since their current revamp.
The lack of ability to get in contact is probably my laziness for refusing
stubbornly to be bothered to ring them. In this internet age when companies
claim to be online retailers it annoys me I have to resort to the phone.
That said maybe I should, I found Dave Atkins to be a thoroughly decent chap
when I bought the Mico.
Rod Dennis
news:9ulcuj$50j$1...@pheidippides.axion.bt.co.uk...
>
> "Richard Walker" <runny...@mindless.com> wrote in message
> news:eef922e44...@riscpc.ntlworld.com...
> > In message <9ul6b3$t8o$1...@pheidippides.axion.bt.co.uk>
> > "Gareth Woolridge" <gar...@woolridge.org.uk> wrote:
> The lack of ability to get in contact is probably my laziness for refusing
> stubbornly to be bothered to ring them. In this internet age when
companies
> claim to be online retailers it annoys me I have to resort to the phone.
You're right, i have found exactly the same.
> That said maybe I should, I found Dave Atkins to be a thoroughly decent
chap
> when I bought the Mico.
I'd agree with this too, we were really /sold/ the Mico over and above the
other machines that were available (we were considering the original spec of
the R7500 which included PCI ports). We went to the RISC OS show and saw the
forthcoming Evolution from RiscStation but that, as we all know, has been
put on the backburner for now. So we phoned up MicroDigital and i have to
say David Atkins was extremely helpful and told us everything we need to
know about the Mico. We ordered one the following day and are still
thoroughly pleased with it.
It's just the support end of things that worries me a bit; we still don't
have our sound card working, despite many e-mails to the company. I guess
eventually it will resort to the phone, but i agree - it shouldn't have to.
Rod
Tony Houghton
Robert Richards <epy...@unix.ccc.nottingham.ac.uk> wrote:
> They do tend to be a bit slow, but someone is reading those emails. I sent
> them a message in January for an Omega brochure, it arrived in June
> IIRC. But I think they had run out and had to get another batch printed,
> maybe that was the cause of the delay.
See, I told you printing was a problem ;-).
--
TH * http://www.realh.co.uk
Gareth Woolridge
"Rod Dennis" <nospa...@thanksverymuch.com> wrote in message
news:9uliue$4m4$1...@mannews.swan.ac.uk...
I myself dont have sound, but I bought a pre-production board and built the
system myself. That said they did supply it with soundcard!
I believe it eventually required a motherboard swap to get sound working,
but I thought this had been done so you may want to get in touch.
> Rod
>
>
Robert Richards
ROTFL :-)
Rod Dennis
>
> "Rod Dennis" <nospa...@thanksverymuch.com> wrote in message
> news:9uliue$4m4$1...@mannews.swan.ac.uk...
> > It's just the support end of things that worries me a bit; we still
don't
> > have our sound card working, despite many e-mails to the company. I
guess
> > eventually it will resort to the phone, but i agree - it shouldn't have
> to.
> >
>
> I myself dont have sound, but I bought a pre-production board and built
the
> system myself. That said they did supply it with soundcard!
>
> I believe it eventually required a motherboard swap to get sound working,
> but I thought this had been done so you may want to get in touch.
Well when i did eventually get in touch with Microdigital this is what they
said had to be done; apparently the sound card was being 'held high' and so
wasn't being recognised - i was told that if i was sent a new motherboard i
could easily fit it. I replied by e.mail saying i'd be happy to if it was
easy, but a reply came there none. I'll have to try contacting them again
:-(
It caused the SoundDMA module in the boot sequence to crash IIRC.
Ho hum.
Rod
Ryan Li
Ian Karley <ian_k...@argonet.co.uk> wrote:
> In article <3c0bcfe1$1...@zfree.co.nz>,
> Steve <steve....@free.co.nz> wrote:
> > "mike tomkinson" <mike.to...@virgin.net> wrote:
> > >Do you mean 'certain silence' or 'ominous silence'?
> > Someone must be home, www.microdigital.co.uk was updated lastnight :-)
> Yes. In the news section. It sounds as though things are virtually
> finished and shipment may well start soon.
I like the use of the word "virtually" :-)
--
Ryan Li - rya...@vzero.com
VZero - http://vzero.com/
Weird Things In Video Games - http://weird.vzero.com/
Visual Experience: Digital Photography - http://ve.vzero.com/
Ian Karley
Ryan Li <rya...@vzero.com> wrote:
> In article <4ae34b5f25...@argonet.co.uk>,
> Ian Karley <ian_k...@argonet.co.uk> wrote:
> > In article <3c0bcfe1$1...@zfree.co.nz>,
> > Steve <steve....@free.co.nz> wrote:
> > > "mike tomkinson" <mike.to...@virgin.net> wrote:
> > > >Do you mean 'certain silence' or 'ominous silence'?
> > > Someone must be home, www.microdigital.co.uk was updated lastnight :-)
> > Yes. In the news section. It sounds as though things are virtually
> > finished and shipment may well start soon.
> I like the use of the word "virtually" :-)
It was an unintended pun.
Regards
Ian k
Andrew Hill
"Robert Richards" <epy...@unix.ccc.nottingham.ac.uk> wrote in message
news:Pine.GSO.4.21.011204...@granby.ccc.nottingham.ac.uk...
Who? Satan? Nah - he pushes WinXP onto people :o).
Oh - you mean the other chap...
Best wishes,
Andrew